This assignment is a reflection on the use of digital health practices, particularly Electronic Health Records (EHR), within the context of clinical practice. The student utilizes Gibbs' reflective cycle to analyze a critical incident involving a near-miss medical error stemming from patient misidentification within an EHR system. The essay explores the importance of EHR in improving patient care, streamlining workflows, and accessing evidence-based tools. It delves into the impact of the incident, highlighting the need for root cause analysis, enhanced patient identification processes, and the adoption of effective e-health solutions to minimize medical errors. The reflection also examines the role of teamwork, communication, and adherence to protocols in ensuring patient safety and improving healthcare outcomes, emphasizing strategies for future practice and the importance of proactive approaches towards patient safety. The essay concludes with recommendations for improving the usability of patient identification processes and the design of effective alerts within EHR systems.