Protecting Informal Digital Identity: DAS Case Study Analysis Report

This case study focuses on the Department of Administrative Services (DAS) and the risks associated with informal digital identity within the MyLicense portal. It identifies potential threats such as data theft, hacking, and leakage of personal and financial information. The solution proposes strategies to mitigate these risks, including implementing robust security controls, evolving web access management, prioritizing identity context for insider threat prevention, and establishing governance and analytics for data management. The study emphasizes the importance of user authentication, security threat awareness, and customized IT-driven identity management to ensure regulatory compliance and effective risk management. References to relevant research papers support the analysis and proposed solutions for protecting digital identities.

Running head: CASE STUDY: DEPARTMENT OF ADMINISTRATIVE SERVICES
Case Study- Department of Administrative Services
Name of the Student
Name of the University
Author’s Note

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CASE STUDY: DEPARTMENT OF ADMINISTRATIVE SERVICES
Part 3: Develop strategy for protecting informal digital identity
It is identified that there are number of personal as well as data protection risk associated
with the digital identity that is created by the users in the portal of MyLicense. The risks that are
associated with informal digital identity are elaborated below:
The safety of the users can be at risk: Due to data theft as well as hacking the informal
digital identity can be at risk (Beduschi et al., 2017). It is identified that if proper security
measures is not taken by the department of administration for security digital identity of the
people then the safety of the people are at risk.
Leakage of important as well as personal information: The personal information
including, name, address, phone number can be hacked if the portal of DAS do not provide
proper security (Bozkurt & Tu, 2016). This will create number of challenges as well as risks for
the people who uses the portal of MyLicence for renewing their license of the services.
Leakage of financial information: The people generally login in the portal of
MyLicense and renew their services. It is identified that the users can pay for the renewal online
whose information can be stored within the portal (Reamer, 2013). If the digital identity of the
persons faces risk then it would put the financial information at risk.
The above risks that are faced by informal digital identity on the portal of DAS can be
resolved or mitigated by adopting proper strategies as well as methods that are as follows:
Digital identity must have proper security control: It is identified that by
compromising the authorized user’s informal digital identity, the hackers can access the
information ad as a result it would create number of security related issues (Balsam et al., 2015)
Therefore in order to mitigate the issue it is quite important to authorize as well as authenticate

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CASE STUDY: DEPARTMENT OF ADMINISTRATIVE SERVICES
the access of the user in order to secure digital identity. The Web access management must
evolve in order to keep them ware about various security threats as well as vulnerabilities.
Identity context must be important for insider threat as well as threat prevention: It
is identified that the users of the portal of DAS are privileged with access in the remote location
but it is very much important to evolve proper identity context as well as transactional attributes
for making sure that legitimate users have accessed which further helps in avoiding the activities
of fraudulent users (Simmonds, 2015).
Identification of governance and analytics: It is identified that the department of
administration must have customized IT driven identity management for governing the
information as well as data of the people that are mainly stored within the portal in order to
support their regulatory compliance (Al-Khouri, 2014). It is identified that proper auditing as
well as risk teams must be present to focus on the threat of informal identity so that they can be
able to make proper decision as well as strategies that are helpful in providing security risk
management.

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CASE STUDY: DEPARTMENT OF ADMINISTRATIVE SERVICES
References
Al-Khouri, A. M. (2014). Digital identity: Transforming GCC economies. Innovation, 16(2),
184-194.
Balsam, K. F., Molina, Y., Blayney, J. A., Dillworth, T., Zimmerman, L., & Kaysen, D. (2015).
Racial/ethnic differences in identity and mental health outcomes among young sexual
minority women. Cultural diversity and ethnic minority psychology, 21(3), 380.
Beduschi, A., Cinnamon, J., Langford, J., Luo, C., & Owen, D. (2017). Building Digital
Identities: The Challenges, Risks and Opportunities of Collecting Behavioural Attributes
for new Digital Identity Systems.
Bozkurt, A., & Tu, C. H. (2016). Digital identity formation: socially being real and present on
digital networks. Educational Media International, 53(3), 153-167.
Reamer, F. G. (2013). Social work in a digital age: Ethical and risk management
challenges. Social work, 58(2), 163-172.
Simmonds, P. (2015). The digital identity issue. Network Security, 2015(8), 8-13.