Analyzing Digital Technology's Impact on Azimo Business Growth Report

This report examines the impact of digital tools on Azimo, a small business providing money transfer services. It begins with an introduction to the company and the aims and objectives of the report, focusing on the effects of digitalization on small businesses. The report includes a detailed management plan covering scope, cost control, quality control, risk management, time management, communication, and resource allocation. A Gantt chart and action plan are presented for managing the research process. The report also discusses research methodologies, data interpretation, and analysis of collected information. Finally, it provides recommendations and a self-reflection, concluding the analysis of digital technology's influence on Azimo's performance and growth. The report references various academic sources to support its findings and recommendations.

Managing Successful
Business

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
Aims and objectives of the report...............................................................................................1
TASK 2............................................................................................................................................3
Management plan........................................................................................................................3
TASK 3............................................................................................................................................5
Gantt Chart..................................................................................................................................5
Action plan for the research........................................................................................................6
TASK 4............................................................................................................................................7
Research methodologies..............................................................................................................7
TASK 5............................................................................................................................................9
Interpretation of collected information ......................................................................................9
TASK 6..........................................................................................................................................16
Recommendations.....................................................................................................................16
TASK 7..........................................................................................................................................17
Self reflection............................................................................................................................17
CONCLUSION..............................................................................................................................17
REFERENCES..............................................................................................................................18

INTRODUCTION
In the current era, technology is the fastest growing concept and due to this, there are
several types of tools and techniques available in the market place. With respect to this, every
business firm wants to use and adopt smart digital tools at their workplace so that they will
significantly produce better quality of products for the customers. Generally, digital tools and
applications can be used by the company for promoting their services at the global level.(Giesen
and et. al., 2010) Therefore, this report is based on Azimo organization which is a small business
firm that provides money transferable services to customers. In this assignment, it will identify
the actual impacts of digital tools on small business firm. Further, appropriate research will be
conducted for examining the actual market trends and situation. (Hill, Jones and Schilling, 2014)
TASK 1
Aims and objectives of the report
Project management: Project management mean systematic arrangement of all activities.
Project are temporary in their nature, company have complete their one project in given time and
again start new project for full fill future requirement. On a same time many project are run. In
project routine work are not done, specific numbers of operation are include. For every project
firm have make team to execute all project activities and after the completion of project team
become dissolve. For preparing project report manager has take some step those are as follows:
 Identify project requirement
 Identify need and wants of the firms
 Set project objectives
 Select Project formats
 Make plan
 Gather information related to project
 Interpretation and analysis information & data's
 Drown influence
 Prepare project report
 Deliver report
 Required adjustment
 Final report.
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These all step are provide help to project manager for preparing project report in a very
effective manner.
Title: “The impact of digital technology supporting small business growth and
innovation”: A case report is based on Azimo company.
Aim: At this time, most of the business firm wants to get success in the competitive
market place so that they can set their brand image as well as increase their profit level.
Therefore, employers of the firm focus on using smart and digital technologies at their workplace
so that they can significantly provide better quality of services to clients as per their requirements
and orders(Veit and et. al., 2014). Basically, digitalisation has large impact on small business
firm either positive or negative way. Due to this, it is needed to be analysed and evaluate the
actual impacts of digitalisation on the small organisations through appropriate methods and
techniques. Therefore, as stated above, this report is based on Azimo company which is dealing
with money transferable services. Due to this, here will be determined and identified its effects
on business. (Giordano and Fulli, 2012)
Aim: To examine the impacts of digital tools on the performance of Azimo
Objectives: In this report, the effects of digitalisation on the small business have been
effectively determined. There has been chosen Azimo organisation that supply money
transferable services and facilities to customers within minimum time period. Therefore,
employers of this firm focus on using smart digital tools and techniques within the organisation
so that they can understand the actual requirements of clients which they expect from enterprise.
Further, they will be easy to give proper satisfaction to customers towards their needs(Woerner
and Wixom, 2015). In addition to this, there will be elaborated objectives and targets of this
report which all are stated under as follows:
 To examine the effectiveness of digital techniques. (Young, 2017)
 To critically evaluate the major factors which influence performance of Azimo.
 To identify the effects of digitalisation on Azimo company.
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Illustration 1: Digitalization
(Source- Young, 2017)
TASK 2
Management plan
Basically, management is an important term which is applicable within every type of
organisation because it assists in managing and handling all business activities and operations.
(Smith, Binns and Tushman, 2010) With the help of management, employers will systematically
allocate work to staff members as per their skills and capabilities so that they will effectively
perform their tasks within better quality. While employees are working in the proper
management environment so that respectively increase the working performance and quality of
employees. Furthermore, appropriate management plan aids in increasing sales and profit level
of the business firm. This will support in building an effective brand image in the market. Apart
from this, management plan assists in reducing problems and conflicts from the workplace.
Hence, it is necessary to develop effective management plan for Azimo company so that its
employees will effectively handle critical situations as well as complete every operation of the
firm in the decided time period within high quality (Den Hertog, Van der Aa and De Jong, 2010)
Thus, management plan has included some stage which all are stated under follows:
 Scope of the project: It is one of the main step of management plan because in this step
have to be clarify the scope of study by the researcher so that employers of the can take
decisions as well as examine the several areas for the expansion of firm. Basically, this
assignment is totally based on Azimo company its dealing with money transferable
services and facilities in the UK. (Trevino and Nelson, 2016)Hence, with the help of this
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study effectively examine the actual impacts of digitalisation on the working performance
of Azimo. In this addition, employers of the company can adopt smart digital tools and
techniques within the organisation so that they will provide high quality of services in the
smart manner. Along with this, Azimo can adopt effective communication systems at
workplace so that it becomes easy to interact with customers as well as understand their
requirements in a systematic style. (Law, Chen and Wu, 2010)
 Cost control: This the second important stage of management plan which allocates
appropriate and required funds for completing the activities of the business. Due to this,
here have to make effective cost control frame in which must be mention all operations in
the proper systematic style. In addition to this, effective management system aids in
reducing unnecessary cost as well as controlling the wastage. Due to this, it respectively
increases the productivity as well as control the unrequited cost.
 Quality control: After allocation of necessity fund in several departments of the business
firm then have to be set appropriate quality standards by the employees because with the
help of quality standards they can denitrify also can compare with their actual working
performance. It assists in increasing working quality of staff members due to this they
will significantly perform their decided targets as well as attain their goals and objectives.
(Giesen, 2010)
 Risk management: Risk is uncertain and it can occur within the business firm at any
time. Due to this, it is necessary to implement some effective risk management plan and
system so that employees and team members can easily manage over business activities.
Generally, in which concluded different factors which have to be measure and evaluate
through suitable methods and techniques. Hence, with the help of this report will
significantly examine the impacts of digitalisation on Azimo organisation. Due to this,
must be implement effective risk management plan in the action so that can be manage
and control risk and their causes (Smith, Gonin and Besharov, 2013)
 Time: Generally, time is an important aspect due to this it is mandatory to be manage all
business activities in the proper time management firm. Therefore, must be prepare an
effective time management plan in the report in which must mention all activities with
proper required time to complete them. With the help of this employees will perform
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their tasks in decided time frame. This aspect aids to remove work management issues
and conflicts from the work place.
 Communication: At this time all over business firms seeks to be adopt smart and
effective communication techniques within the organisation so that they can easy to
interact with their customers as well as understand their demand. Therefore, it is
compulsory have to be adopt smart communication system at work place because it assist
to increase understanding as well as healthy relationship. Apart from this, it aids to
enhance sales and profitability of the company (Yilmaz and Flouris, 2010)
 Resources: As per above represent this assignment is totally based on Azimo company
which is easy to transfer money of customers one place to another without consuming
high time. Due to this, it can be adopt smart digital tools and techniques within the
organisation so that they can understand their needs and provide better quality of services
to customers as per their needs and requirements. Apart from this, its required to be
allocate necessary resources in an systematic style for getting success also for attaining
goals and objectives . So that staff members will maximum use resources for performing
their tasks in the high quality (Kumar, Petersen and Leone, 2013)
TASK 3
Gantt Chart
Every kind of assignment has concluded several activities which all are have to be
managed and controlled by the researcher in an systematic way. So that project will easy to get
success also can attain their decided targets and objectives. Along with this, there can be use
Gantt chart and critical path as tools for managing and controlling business operations. It aids to
increase working effectiveness and efficiency of team members so that they will significantly
complete their allocate targets within high quality. In this addition, they assist to reduce
complexity and problems from the project. (Forsgren and Johanson,2014)
 Aim and objectives: This is the first stage of project in which have to be significantly
clarify the aims and objectives to all over team members so that they can identify how
they should perform their work. In this addition, also they can decided their long and
short term targets which they wants to be achieve in the future. Further, in this stage 15 to
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20 days are sufficient to set and clarify the objectives and aim to team members of the
selected project.
 Management plan: It is mandatory to be implement appropriate management plan in the
project because with the help of this significantly manage and control all over activities.
Due to this, every team members will complete their works within high quality also in
decided time period. It assits to reduce complexity and problems from the project
process. Therefore, 20 to 30 days are necessary to develop effective management plan for
selected project. At the last, it helps to increase working performance and skills of staff
members.(Marks and Mirvis 2011)
 Primary and secondary: As per above represent this assignment is totally based on
digitalisation thus with the help of this study researcher will identify the actual impacts of
digital tools and techniques on the selected business firm. However, after implemented
the management plan in action have to be gather actual and authentic information from
external environment through primary and secondary sources. In the context of primary
source, while researcher use this mode for collecting information then it can be consider
first hand information which was never used by any individual. There are included
different techniques such as survey, questionnaire, observation and etc. Whereas, if
researcher collect data with the help of secondary tools so that can be carried out as
second hand information which is already used by others. In which included several ways
such as books, journals, internet, newspapers and so more. (Pekuri and et. al., 2014)
 Data interpretation and data analysis: In this stage have to be interpret and analyse
collected data through using effective tools and techniques. With the help of this
researcher can identify the customer's thinking and satisfaction level by the Azimo
company's services and facilities. Apart from this, effective analysed data will helps to
researcher in the decision making process also through this they can implement
appropriate and required changes in the project.
 Recommendation: After analysis data of the project researcher can provide effective
recommendations to the company so that they can update their working quality as well as
adopt smart digital tools and techniques. Apart from this, it is compulsory for every
business firm have to be implement appropriate changes as per the market trends and
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condition because changes sometimes aids to attract high number of clients towards
organisation. Due to this, respectively increase the profit and sales of the business.
 Self reflection: At the last, self reflection is totally based on the views and experience of
researcher on the particular selected research topic which were observed at the time of
collection data from the outside. Further, this stage consume only 4 to 5 days to share
opinions of researcher with the company.
Action plan for the research
As per above mentioned this assignment is based on Azimo organisation which can be
adopt smart digital tools and techniques at work place so that they can provide better services to
customers as well as transfer money without Cummings huge time. Apart from this, here
developing effective action plan for managing and controlling activities of the research project.
Along with this, there are concluded different steps which all are stated under such as:
 Persons which are carried out in this research project: In the action plan has included
various individuals which are have several responsibilities which have to be significantly
performed by them. Such as, data analyser, employees of the Azimo company and
customers (Kindström, 2010)
 Location of LR resources: In this stage effectively identify and examine the location of
literature which will be collected through internal sources by the researches. With the
help of this researcher can get success as well as attain goals.
 Interview data: In the aspect of this stage, effective survey will be conduct on the 25th
December in the external market place and that will be completed on 1 January 2018.
 Location of data collection: Researcher can gather reliable information from the internal
environment of the business firm. With the the help of this, researcher can identify the
actual working system of the Azimo company.
 Data inputting process: Employees of Azimo organisation have to be full fill
questionnaire sheet according their experience and opinions.
 Data reviews dates: At the last, reviewed of the collected information by the researcher
will be on 1st January 2018. With the help of this researcher will get success as well a
attain their targets in the impressive way.
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TASK 4
Research methodologies
It is necessary to be adopt appropriate research methodologies as per the type of project
because without research methods researcher cannot get success and achieve their pre deicide
goals. Along with this, researcher should be clarify the actual requirements as well as the type of
research report as per that have to be select effective methods and techniques so that team
members of the project will significantly perform their tasks within high quality. Due to this,
researcher will easy to attain their decided goals and objectives as well as get success. Apart
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from this, there are having different type of methods which can be adopt by researcher in this
project such as:
 Qualitative research: In the aspect of this type of method research collect and identify
the views, opinions, experience, knowledge of the persons about Azimo company. Due to
this, researcher can identify the actual market trends and current situations as per that
they will be take appropriate decisions. In which included different methods such as
observation, survey, questionnaire and so more. With the help of them researcher can
gather reliable information. (Sikdar and Payyazhi, 2014)
 Quantitative method: In the context of this method, in which researcher used numerical
and mathematical tools for getting success and attaining goals. Generally, this type of
research method is totally depends upon numerical and financial records of the company.
 Primary research: In general, in which carried out two type of major methods of
collection such as primary and secondary. If researcher collect information from the
external environment so that can be consider as first hand data which can be used in the
present research report.
 Secondary research: This is another an important method of data collection while
researcher gather data from the secondary sources so that can be known as second hand
information. There are available different methods such as books, journals, internet,
magazines and so more. Along with this, researcher with the help of suitable research
techniques they can collect effective and actual information from the external market
place due to this they can take effective decisions as well as resolve issues through
suitable solutions (Tajeddini and Trueman, 2012) In order to this, there are preparing
effective questionnaire on the selected research topic such is shows under below:
Name:
Age:
Gender:
1. What do you this Azmio provide better money transfer services and facilities to their
customers?
 Yes
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 No
2. Are you satisfied by the Azimo services?
 Yes
 No
3. What do you think Azimo company should use digital tools and techniques for transfecting
money?
 Yes
 No
4. In which department must be use digital techniques by the Azimo enterprise?
 Order processing
 Customer services
5. Which digital tools are necessary for Azimo?
 Electronic money transfer machine
 Online services system
6. What do you think is should electronic money transfer system adopted by the Azimo
company?
 Yes
 No
7. Is Azimo is take huge time in transfecting money one person to another?
 Yes
 No
8. Recommendations to Azimo enterprise.
TASK 5
Interpretation of collected information
Theme 1: What do you this Azmio provide better money transfer services and facilities to
their customers?
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