Digital Technology's Impact on Leadership & Management Styles

This essay compares the leadership and management skills of employees at Haz, Tas, and Hazev restaurants with those at Caffé Nero, focusing on the impact of digital technology. It identifies core management skills like interpersonal skills, planning, and problem-solving, and leadership skills such as employee motivation, feedback, and trustworthiness. The study assesses how digital technology implementation enhances management skills (conceptual, tech-savviness, decision-making) and leadership skills (innovation, adaptation, creativity) within Tas, Haz, and Hazev. It further analyzes the development of hard and soft skills due to digital technology in both Caffé Nero and the three restaurant chains, highlighting the importance of organizational resources and communication. The essay concludes that effective leadership and management skills are crucial for navigating changes like digital transformation, and different leadership and management styles contribute to better staff management. Desklib offers more resources like this to aid students in their studies.

Comparison of Management and Leadership Skills of Employees of Haz, Tas
and Hazev with that of Caffé Nero
NAME OF THE STUDENT
NAME OF THE UNIVERSITY

Introduction
Leadership as well as management skills are
extremely important and significant to provide
proper guidance and direction to the employees
or staff of an organization (Westerman, Bonnet
and McAfee 2014). The implementation of digital
technology thus is better managed and
communicated with these staff and they are able
to deal with the changes effectively. A proper
comparison of leadership and management skills
of Haz, Tas and Hazev with Caffé Nero.

Skills of Management of Staff
and Employee in Haz, Tas and
Hazev
There are some of the core management skills
that should be present in every staff within Haz,
Tas and Hazev and these are :
 Interpersonal Skills.
 Delegation.
 Effective planning.
 Efficient Problem Solving.
 Better Communication and Collaboration.

Skills of Leadership of Staff and Employees in
Haz, Tas and Hazev
There are some of the core leadership skills that
should be present in every staff and these are :
 Employee Motivation.
 Proper Feedback.
 Trustworthiness.
 Efficient Responsibility.
 Positivity in work.

Management Skills in Caffé Nero
 The management skills can be referred to as subsequent characteristics
that any particular executive must comprise of to eventually fulfil the
needed tasks in any company.
 Each of these skills are extremely vital to succeed and achieve the
required objectives and goals.
 Caffé Nero being one of the major coffee house brand in London,
ensures that the management skills are well maintained.

Leadership Skills for Staff in Caffé Nero
 The major leadership skills can be referred to as the vital
elements to position all executives for eventually making
efficient decisions about the organizational objectives and
mission (Metcalf and Benn 2013).
 Each of the leadership skill is solely responsible to perfectly
allocate the various resources for achievement of directive.
 Caffe Nero has provided extra attention to the leadership
skills so that the staff are able to deal with any type of
complexity.

Skills of Management of Staff and
Employees in Tas, Haz and Hazev
after Implementation of Digital
Technology
The digital technology implementation is mainly responsible
to properly reduce the various complexities of work within
any business (Arts, van der Wal and Adams 2015).
The various significant skills of management of the staff and
employees within the three restaurant chains, which are
being built after successful deployment of the digital
technology and digitization are:
 Conceptual skill.
 Technology savvy.
 Efficient decision making skill.

Skills of Leadership of Staff and
Employees in Tas, Haz and Hazev after
implementing Digital Technology
The digital technology and digitization is quite vital for the company
as it is helpful for enhancement of every tangible and intangible
advantage. This technology even enables the small business to
effectively avoid extra costs majorly for the employee benefit.
The major skills of leadership of the staff after proper deployment of
the digital technology and digitization are:
 Innovation.
 Adaptation to changes.
 Creativity.
These have made better than any other service sector organization
in the UK.

Digital Technology Developing
Hard or Soft Skills for the
Staff in Caffe Nero
 The hard or soft leadership skills requires proper self-awareness of a
leader. This also needs situational-awareness as well as proper attention
towards the needs of other staff within that specific company.
 The soft and hard skills of leadership are majorly affected by various
organizational resources like digital technology devices. Caffe Nero has
mainly focused on the development of such skills with digital technology.

Impact of Digital Technology to develop Hard
Skills in 3 Restaurant Chains and Caffe Nero
 The proper development of the hard skills within staff and
employees of the 3 restaurant chains and Caffe Nero mainly
need two subsequent resources of inducement and coercion.
The few tools that are required for this case are hiring,
bargaining, buying, bullying and firing (Covin and Slevin 2017).
 The organizational capacity can be referred to as the next vital
hard skill, which is affected by the digital technology within
staff. This skill is responsible for managing the reward systems
and structures to shape and implement the respective strategy.
 Since Caffe Nero is responsible for providing coffee products to
their customers, there is a major impact of the hard skills.

Impact of Digital Technology to develop Soft
Skills in 3 Restaurant Chains and Caffe Nero
The soft leadership skills, on the contrary are several
power resources that include inherent personal quality
of the leader and effective communication. The several
soft skills that are being developed by the staff of Caffe
Nero and 3 restaurant chains after implementation of
digital technology and digitization are:
 Ensuring and Communicating Vision.
 Efficiency in Decision Making.
 Innovation and Creativity.

Process to Achieve Soft and
Hard Skills in Caffe Nero
 The respective soft and hard skills is being achieved by
employees and staff in Caffe Nero after proper
understanding of the organizational resources.
 As all the staff have promptly responded to the change
management, it is extremely important for considering the
various leadership skills (Bell, Bishop and Przybylski 2015).
 The empathic capacity can be referred to as another vital
requirement, which enables the individual for obtaining
newer disciplines as well as standards such as the soft and
hard skills.

Analysis of the Method utilized by the Managers in
Tas, Haz and Hazev for Understanding the Change
 The several managers of a service sector are
being utilizing few of the most basic leadership
as well as managerial skills to deal with every
change within a company.
 These managers have eventually cultivated an
effective growing mind set to enhance the
change and then prioritization of communication
and influence.

Examples of Management Style in
Tas, Haz and Hazev
The basic and popular examples of the
management style of managers in Tas, Haz and
Hazev to deal with changes are as follows:
 Autocratic Management.
 Democratic Management.
 Persuasive Management.

Examples of Leadership Style
in Tas, Haz and Hazev
The basic and popular examples of the leadership
style of leaders to deal with changes are as
follows:
 Transformational Leadership.
 Transactional Leadership.
 Participative Leadership.

Conclusion
Therefore, it is concluded that proper
leadership and management skills are
extremely vital to deal with changes like
digital transformation and digital
technology implementation. The different
styles of leadership and management help
to enhance the better chance of staff
management.

References
Arts, K., van der Wal, R. and Adams, W.M., 2015. Digital technology and
the conservation of nature. Ambio, 44(4), pp.661-673.
Bell, V., Bishop, D.V. and Przybylski, A.K., 2015. The debate over digital
technology and young people.
Covin, J.G. and Slevin, D.P., 2017. The entrepreneurial imperatives of
strategic leadership. Strategic entrepreneurship: Creating a new
mindset, pp.307-327.
Metcalf, L. and Benn, S., 2013. Leadership for sustainability: An evolution
of leadership ability. Journal of Business Ethics, 112(3), pp.369-384.
Verba, S., 2015. Small groups and political behavior: A study of
leadership (Vol. 1289). Princeton University Press.
Westerman, G., Bonnet, D. and McAfee, A., 2014. Leading digital: Turning
technology into business transformation. Harvard Business Press.