MG413: Presentation on Digital Disruption and Data Insights in Banking

This presentation, prepared for MG413, delves into digital disruption within the banking sector. It begins by defining digital disruption and then analyzes its impact, particularly highlighting the role of data as a crucial business tool. The presentation identifies the types of jobs and skills that are emerging and essential for career success in this evolving landscape, such as financial analysts, accountants, data scientists, and data processing officers. It includes a sample questionnaire designed for industry professionals, alongside a discussion guide for face-to-face interviews, and details on how research techniques were effectively carried out. The presentation also examines the awareness, perceptions, and overall impact of digital disruption on career prospects, offering insights into both positive and negative consequences. The conclusion summarizes the far-reaching effects of digital transformation, emphasizing its potential to enhance efficiency and customer service within the banking industry. References to relevant academic papers are included, providing a foundation for the analysis presented.

DATA INSIGHT

COVER CONTENT
 Introduction
 Digital Disruption
 Impact of Digital disruption on Banking Sector
 Types of jobs & skills required within Banking Sector
 Questionnaire
 Discussion guide for an interview
 Ways in which research techniques are carried out in effective manner
 Awareness, perceptions and impact about digital disruption on career
 Conclusion
 References

INTRODUCTION


Digital disruption pertains to changes/alterations that occur whenever a
business models and modern digital technological advances
influence value proposition of existing services or products.


This affects any industry or market that offers its services on market in
both favorable and adverse ways.

DIGITAL DISRUPTION


The transition triggered by changing business models, and
different emerging digital-technologies, are considered as
digital disruption.
• These emerging business models and digital-technological innovations
contribute to an effects on key values associated with services being
offered.

EFFECT OF DIGITAL DISRUPTION ON BANKING
SECTOR
New technologies have changed the way banking or finance services are
delivered because it creates great possibilities with regard to latest
technologies including cryptocurrencies and machine intelligence (AI).
Lloyds Bank has recently opted to redesign how they represent or offer
services to its customers through massive digital transformation, and
expected to invest around £3bn towards this.

TYPES OF JOBS & SKILLS REQUIRED WITHIN
LLOYDS BANK


Financial analyst:


Accountants:


Data scientist:


Data processing officer:

QUESTIONNAIRE


1. What tends to happen at the frontiers of banking industry??


a) Traditional working methodologies;


b) Digital transformation and Automation of banking functions


c) Both


2. Are Lloyds bank clients prepared/willing to experience a personalized brand?


a) Yes


b) No


3. What overall impact does digital disruption have on the Lloyds Bank??


a) Number of clients will increase


b) Cost will decrease linked with serving customers through branches


c) Security threats/threats


d) All the above


4. Does digital disruption impact employment within the banking sector?


a) Agree


b) Disagree


5. Any recommendations/suggestions towards future research?

DISCUSSION GUIDE FOR A INTERVIEW
• A map which will lead a company's individuals to know and understand
what they require and aid in constructive research sessions are referred as
a discussion guide.
• This discussion guide is associated with digital disruptions which takes
place within the banking sector.

WAYS IN WHICH RESEARCH TECHNIQUES
ARE CARRIED OUT IN EFFECTIVE MANNER
• The questionnaire and also research guide are being developed, when
information relating to the digital disruption is obtained and Lloyds Bank
is confident with all answers obtained, then it would mean that
both questionnaire and discussion guide have supported them in obtaining
the relevant details.

AWARENESS, PERCEPTIONS AND IMPACT ABOUT
DIGITAL DISRUPTION ON CAREER
• This would lead both optimistic & detrimental impacts on individuals'
prospects. With regard to negative effects, Lloyds Bank's current workers
are sacrificing their staff owing to digital transformation as they will not
have technology expertise and neither businesses can spend in supplying
them with proper training because they will get the individuals who know
how to utilize apps or systems.

CONCLUSION
• Digital disruption is indeed a wide-ranging term to characterize the
various developments impacting the technology sector.
• Digital transformation would make their processes more efficient within
the banking industry, and also helping their customers get facilities at
their fingertips.

REFERENCES
• Tellier, A., 2019. Persistent seed banking as eco‐evolutionary determinant
of plant nucleotide diversity: novel population genetics insights. New
Phytologist, 221(2), pp.725-730.
• Vives, X., 2019. Digital Disruption in Banking. Annual Review of
Financial Economics, 11, pp.243-272.