HNC/D Hospitality: Digital Technology's Impact on Leadership/Mgt

This report examines the impact of digital technology on leadership and management within the service industry, particularly focusing on restaurant chains like Hazev, Has, and Tas. It discusses how digital systems are used to manage finances and coordinate restaurant operations, highlighting the benefits of technology in enhancing leadership capabilities by providing flexibility, managing projects, and improving team collaboration. The report also explores the leadership skills needed to implement change, emphasizing the importance of listening to staff, understanding organizational priorities, and navigating organizational politics. A comparison is made with Amrutha Lounge, contrasting its autocratic leadership style with potentially more collaborative approaches. The report concludes by reflecting on the essential leadership and management skills required in the modern service industry, supported by relevant academic references.

DIGITAL TECHNOLOGY
IMPACT ON
MANAGEMENT AND
LEADERSHIP
Name of the Student
Name of the University
Author Note:

Table of Content
• Introduction
• Use of digital Technology at Hazev, Has and Tas
• Leadership skill to Implement change
• Comparison with Amrutha Lounge
• Demonstration of your leadership and management skill
• Conclusion
• References

Introduction
• Hazev, Haz and Tas is mainly inclusive of twenty-
one food and beverages operation in Central
London.
• Finance Manager has developed digital systems in
order to coordinate with restaurant
• Managers for the monitoring of income and
expenditure across all of the restaurants

Use of digital Technology at Hazev, Has and Tas
• Various successful leaders at various level can
understand the fact that technology help in
managing people.
• It ultimately them to build team members and
keeping a track of work at different channels
and at various location.
• Technology at this restaurant can easily help in
enhancing the leader.

Use of digital Technology at Hazev, Has
and Tas (Contd)
It can provide a list of benefits like
• Provides the employee with more Flexibility : :
Project can work by making use of different
software solution that helps in collaborative
working in given time.
• Manage People and Project : Managers and
higher executives can overcome the issues
comfortable at hotel room and lounge of
business venue.

Leadership skill to Implement change
• Listening to frontline staff and guests of
the restaurant.
• Managers need to play with politics for
understanding the change.
• Understanding the organizational
priorities.
• Overall ability to preserve.

Amrutha Lounge
• Amrutha Lounge is one of the finest
restaurants of London. The restaurant
prepares innovative vegan dishes and heart
warming classics. The whole thing is done by
the chefs of this restaurant.
• The food of this restaurant is being prepared
from scratch with an emphasizes.
• The restaurant aims to work with suppliers
and business as soon as benefit is gained
from it.

Comparison with Amrutha Lounge
• Amrutha Lounge makes use of aggressive
leadership which is totally based on control.
Autocrat is totally liked by various users like
militant style. The autocrat provides orders and
expectation which can promoting the execution.
• This leadership style can even work in the
production type environment which demands
maximum output in the job roles.
• In this kind of leadership high turnover and low
satisfaction is expected.

Comparison with Amrutha Lounge (contd)
• There are many instances when autocratic
leadership is very much effective in nature.
• Each of the individual is encouraged to
carry out a strict and autocratic leader just
because of the job roles.

Demonstration of your leadership and management skill
• Leadership Skill is very much closely related
with the personality.
• Leaders are not completely extraverted with the
individuals that have seized out personalities.
• Some of the leaders have their own style which
does not fit in the personality.

Conclusion
• In the above slides , an idea has been provided
with respect to currently used digital technologies
and their leadership skill to manage the changes.
An individual needs to have an idea with respect
to another restaurant named Amrutha Lounge.
The ending slides provide an overview with
respect to leadership and management skills.

References
• Amanchukwu, R.N., Stanley, G.J. and Ololube, N.P., 2015. A review of leadership theories,
principles and styles and their relevance to educational management. Management, 5(1),
pp.6-14.
• Donate, M.J. and de Pablo, J.D.S., 2015. The role of knowledge-oriented leadership in
knowledge management practices and innovation. Journal of Business Research, 68(2),
pp.360-370.
• Storey, J., 2016. Changing theories of leadership and leadership development. In Leadership
in Organizations (pp. 33-58). Routledge.
• Sudha, K.S., Shahnawaz, M.G. and Farhat, A., 2016. Leadership styles, leader’s
effectiveness and well-being: Exploring collective efficacy as a mediator. Vision, 20(2),
pp.111-120.