This report explores the role of digital marketing in shaping communication strategies, focusing on the impact of Twitter and Instagram. It examines how these platforms are utilized by organizations like the Girls Scouts and Starbucks to engage with their audiences. The report provides an analysis of the efficiency of these two social media channels, assessing their effectiveness in reaching and communicating with target demographics. The content includes an introduction, a review of digital marketing examples, and specific case studies demonstrating the application of digital marketing within different organizational contexts. Furthermore, it discusses the benefits of digital marketing tools for facilitating communication and gathering feedback, and finally provides a conclusion and references.