Digital Technology's Influence on Management & Leadership Styles

This report examines the influence of digital technology on management and leadership styles within service industries, focusing on three London-based restaurants: Hazev, Haz, and Tas. It evaluates the necessary management and leadership skills for staff in the face of digitization, emphasizing the acceptance of change, the importance of trust, and the delegation of responsibilities. The report also analyzes methods for achieving these skills, including communication, collaboration, problem-solving, and risk-taking. Furthermore, it discusses the impact of technology on managerial flexibility, diversity, and the expansion into new markets, highlighting how technology empowers individuals and facilitates governance. The report concludes by emphasizing the adaptation of classical management theories and leadership styles in the context of technological advancements.

Digital Technology Impact
On Management and
Leadership
NAME OF THE STUDENT
NAME OF THE UNIVERSITY
AUTHOR NOTE:

Table of Content
 Introduction
 Evaluation of management and leadership skill for staff
 Digital technology has created the need for staff to have more hard sills
 Methods of achieving the skills
 Analysis of method of dealing with change
 Effect on their management and leadership skill and style
 Conclusion
 References

Introduction
 The following report focus on three London based
restaurants named as Hazev, Haz and Tas that comes
up with close relationship with Dockland Academy
London.
 The manager has come up with the use of digital
technology which will help them to run and
promoting their restaurants.

Evaluation of management and Leadership
skill for staff
 The present understanding of the
management has changed a lot. It has
ultimately provided with number of
opportunities for digitization. The restaurant
manager needs to follow a list of steps so that
the staff can become leaders like
 Staff of this London based restaurant needs to
accept digitization instead of blocking it.

Evaluation of management and Leadership
skill for staff (Contd)
 The staff member of the restaurant needs to accept
any kind of uncertainty.
 Both organization and digital future leaders need to
learn about the new challenges and opportunities that
needs to be accepted.

Evaluation of management and Leadership
skill for staff (Contd)
 Digital leadership in this restaurant can
easily replace hierarchies with proper trust.
 Manager of this restaurant needs to
delegate and empower the team members
so that they can become experts.
 Digital leadership style encompasses with
large number of this like delegation of
leadership, understanding mistakes and
lastly working as team members.

Critically evaluate the management
leadership in Domino's
 Dominos Pizza has come up with
changes and as a result of changes
it has resistance. The given
resistance are culture of the
organization, changes in rules and
regulation.
 Dominos Pizza makes other
techniques like various type of
meals, providing free meal to
customers.

Methods of achieving the skills
Digitization is the equipment which has affect the
never end loop of technology. This particular
restaurant heavily depends on technical expertise of
the employees as technological development is
inevitable in nature.
 Verbal Communication : With increase in the
use of social media and irritable changes in the
smart phone.

Methods of achieving the skills (Contd)
 Collaboration and Organization : There
are two important skills needed for
completing the task and meeting the
deadline. The staff members need to
focus collaboration along with keeping
the things well.
 The staff members need to understand
that connectivity is not an online thing.
Staff of this restaurant needs to establish
connection with clients personally as they
can invest in the firm.

Methods of achieving the skills (Contd)
 Problem Solving Approach : Due to increase in
cybercrime and cyber crime threats, it is important
for the staff to have an idea with respect trouble
shooting and analysis the error.
 Risk Taking : Manager of this restaurant needs to
have critic review of the user and customers. The
best way of error detection is all about making use
of valuable feedback.

Analysis of method of dealing with change
 Leader is the person on whom the whole crowd
depends for vital decision making
 It is very much important to hold a position where an
individual can evolve and adapt for changes.
 A strong leader in this restaurant will ultimately help
in uplifting the risk and coming up with mindset for
upcoming possibilities.

Analysis of method of dealing with change
(Cntd)
Technology tends to have powerful impact on the
managers about how they can manage or even lead.
 Provides the employee with more Flexibility:
Project can work by making use of different
software solution that helps in collaborative working
in given time. Meetings of the manager can easily
take place over video and audio messages.