HNC/HND: Analyzing Digital Tech Impact on Leadership & Management

This presentation compares and contrasts the use of leadership skills and digital technologies in service industries, specifically focusing on Hazev, Haz, and Tas restaurant chains and Trafalgar Cafe in London. It examines leadership qualities such as effective communication, market awareness, relationship building, and innovation. The presentation contrasts autocratic and participative leadership styles used in Trafalgar Cafe with the democratic and transformational styles of Hazev, Haz, and Tas. Management styles are also compared, highlighting the importance of consultative and persuasive approaches in different organizational contexts. The presentation concludes by emphasizing the importance of leadership and management skills in navigating the complexities of the restaurant industry, including service quality and business decision-making.

Implementation of digital
technology and leadership
skills

Introdu
ction
The foremost determination of
this presentation is to focus
on the comparison and
contrast of the use of
leadership skills and use of
digital technologies (Drucker
and Koontz 2016). The
presentation will be very
much beneficial for Hazev,
Has and Tas as it will help the

The presentation will be comparing the leadership qualities
and management styles of Hazev, Haz and Taz with
Trafalgar Cafe London based in central London.
Organization
details

Leadership skills followed
by the manager
 Effective communication procedure
between the stakeholders of the
organization.
 Awareness about the current market trends.
 Building relationship with other subsidiary
organizations.
 Bringing innovative programs.

Leadership
style
• Autocratic leadership
style in followed in the
working environment of
Trafalgar Cafe London in
order to deal with the
complaints coming from
the consumer of this
organization (Pardey
2016).

Leadership
style
• Participative leaders may
play a huge role in this
organization as the business
decisions are taken by the
participative leaders. This
leadership style helps the
junior employees to
participative in the decision
making procedures.

Management
style
• Consultative
Management Style is
used by the management
team of Trafalgar Cafe
London as all the
stakeholders of the
organization are
considered before any
decision making process.

Management
style
• Persuasive Management
Style is used by the
management team of
Trafalgar Cafe London so
that there are no real
communication issues
between the stakeholders of
the organization.

Compar
ison
Comparing both the two organization
it can be said that Hazev, Haz and Taz
uses leadership styles such as the
democratic leaders and the
transformational leaders and at the
same time the management style of
this organization are the consultative
management style and autocratic
management style. The leadership
qualities used in Trafalgar Cafe London
are autocratic and participative

Contras
t
Comparing both the two
organization it can be said both
the organization have slightly
different management styles
(Banks et al. 2016). The
consultative management
system is very much important
for Trafalgar Cafe London as
there are lots of international
consumers of this organization.
The consumers of this

Contrast
contd..
The other difference in
leadership style for
Trafalgar Cafe London is
that is follows autocratic
and participative leaders.
The participative leaders
are very much useful to
improve the net
profitability of the business
for this organization as the
overhead cost can be

Considering both the
organizations it can be
said that the role of the
leaders are very much
important to deal with
the complexities of a
restaurant in terms of
the quality of service for
each of the cuisines and
the home delivery
Required leadership skills