Assessing Digital Technology's Impact on 3COM: Project Report
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This report examines 3COM, a digital electronics manufacturer, and its adoption of digital technology for business operations. The assignment covers the project management plan, detailing scope, cost, quality, time, communication, risk, and resources. It includes a research aim and objectives focused on the influence of advanced technology on small business development and creativity. The report also features a work breakdown structure (WBS) and Gantt chart for project management, along with a small-scale research component. The research includes qualitative research to gather customer insights. Finally, the report provides recommendations and a reflection on the overall project, offering a comprehensive analysis of 3COM's digital transformation efforts and their impact on the business.

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Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1. Research aim and objectives............................................................................................1
P2. Project management plan.................................................................................................2
P3. Work breakdown structure and Gantt chart for project ...................................................4
TASK 2............................................................................................................................................6
P4. Small scale research.........................................................................................................6
TASK 3............................................................................................................................................8
P6 Recommendation.............................................................................................................14
TASK 4..........................................................................................................................................14
P7 Reflection........................................................................................................................14
CONCLUSION..............................................................................................................................15
REFERENCES .............................................................................................................................16
ONLINE.........................................................................................................................................16
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1. Research aim and objectives............................................................................................1
P2. Project management plan.................................................................................................2
P3. Work breakdown structure and Gantt chart for project ...................................................4
TASK 2............................................................................................................................................6
P4. Small scale research.........................................................................................................6
TASK 3............................................................................................................................................8
P6 Recommendation.............................................................................................................14
TASK 4..........................................................................................................................................14
P7 Reflection........................................................................................................................14
CONCLUSION..............................................................................................................................15
REFERENCES .............................................................................................................................16
ONLINE.........................................................................................................................................16

INTRODUCTION
For a enterprises, it is necessary to introduce advance technology at workplace but it is
not about hardware and software, it's all creative brain and also human being. After using
digitalisation, organisation faces positive changes and effective productivity in their company.
Some organisations redesign their operational and functional activities to user advance
technology effectively in their company and provide expeditious or satisfying goods to their
consumers. This assignment is made on the bases of 3COM that is a small business organisation
and provides digital electronics manufacturer or software and hardware commodity.
Organization was found in the year 1979 by Robert Metcalfe. 3COM adapt digital technology to
administer their business activities and to provide technological products as well as digital
information and services to their customers (Zott and Massa, 2011). The assignment is based on
aim and objectives of firm as well as its management plan to grow faster in the future. This
presentation provides sampling questions that is based on a survey and at last suggestion and
reflection of overall project.
TASK 1
P1. Project management plan
Project management plan is important for an organisation to implement all their programs
and activities in an appropriate manner. This is used to define how a project is executed,
monitored, controlled and finally closed effectively. For 3COM, it is necessary to adapt
digitalisation to grow in the competitive market and gain high number of customers for a long
time (Stokes,Wilson and Wilson, 2010). For them, project management includes scope, cost,
quality, risk, time and effective communication. All these components help in getting efficient
management easily. Below given is brief information about all these elements as:
Cost – This is the most important factor in organisation that provides higher growth and
profitability easily. Cost is an essential tool for 3COM to attract customers easily. Through this
process, a firm can easily make their own values and goodwill in the target market but for this, it
is required to minimise expenses for gaining higher profitability easily. This is the management
planning that includes budget and cost management activities related to project. Digitalisation is
also a source to provide cost effective techniques for 3COM because this helps to reduce the
wastage and time that directly put impact on product's cost.
1
For a enterprises, it is necessary to introduce advance technology at workplace but it is
not about hardware and software, it's all creative brain and also human being. After using
digitalisation, organisation faces positive changes and effective productivity in their company.
Some organisations redesign their operational and functional activities to user advance
technology effectively in their company and provide expeditious or satisfying goods to their
consumers. This assignment is made on the bases of 3COM that is a small business organisation
and provides digital electronics manufacturer or software and hardware commodity.
Organization was found in the year 1979 by Robert Metcalfe. 3COM adapt digital technology to
administer their business activities and to provide technological products as well as digital
information and services to their customers (Zott and Massa, 2011). The assignment is based on
aim and objectives of firm as well as its management plan to grow faster in the future. This
presentation provides sampling questions that is based on a survey and at last suggestion and
reflection of overall project.
TASK 1
P1. Project management plan
Project management plan is important for an organisation to implement all their programs
and activities in an appropriate manner. This is used to define how a project is executed,
monitored, controlled and finally closed effectively. For 3COM, it is necessary to adapt
digitalisation to grow in the competitive market and gain high number of customers for a long
time (Stokes,Wilson and Wilson, 2010). For them, project management includes scope, cost,
quality, risk, time and effective communication. All these components help in getting efficient
management easily. Below given is brief information about all these elements as:
Cost – This is the most important factor in organisation that provides higher growth and
profitability easily. Cost is an essential tool for 3COM to attract customers easily. Through this
process, a firm can easily make their own values and goodwill in the target market but for this, it
is required to minimise expenses for gaining higher profitability easily. This is the management
planning that includes budget and cost management activities related to project. Digitalisation is
also a source to provide cost effective techniques for 3COM because this helps to reduce the
wastage and time that directly put impact on product's cost.
1
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Quality – This is also a component of plan management for 3COM . It is all about
quality of project and its outcomes that directly affect the organisation's decision making
approach. According to this component, process and activity of a projects need to be effective
and clear that provides appropriate learning to others. This project report is based on
digitalisation in the context of 3COM to provide them higher growth and profitability through
innovative resources. So, for this, it is very important that all the 3COM make specific strategy
and planning to provide creative and quality products to their customers (Porter and Kramer,
2011).
Scope – This component is all about valuation of new product in the target market. For a
small business organisation like 3COM , it is very important to analyse information of their
services and customer’s satisfaction after getting products. Through this, they can easily get
more opportunities from market to expand their business structure easily. Digitalisation will help
them to provide quality and innovative products to their customers in target market. This thing
will help to increase marketing scope of organisation and to have a strong connection with new
customers. 3COM can easily expand their business structure through online and networking
because this easily covers a large customer segment effectively.
Time – Time is the only factor that helps to provide better opportunities to an
organisation. For these advantages, 3COM needs to manage all their activities on timely basis.
This helps to reduce extra work burden and provide higher satisfaction to employees of
organisation. In this process, digitalisation provides various techniques to reduce extra time and
wastage from firm. Through this, 3COM can easily gain higher profitability and maximum
productivity on timely basis. This project also represents time limit for their employees to
complete a specific task in appropriate meaner to get other opportunities for business growth.
According to this report, employees can take 30 days to complete a task easily (Peppard and
Ward, 2016).
Communication – This is a important aspect of management to communicate effectively
with stakeholders of organisation. This is a element of project management that includes
effective strategy to maintain healthy relationship in organisation. It is helps to build interaction
between employees to provides their ideas and thoughts to each others. Effective communication
helps to build positive working environment in firm and also helps to reduce conflicts and
barriers from company.
2
quality of project and its outcomes that directly affect the organisation's decision making
approach. According to this component, process and activity of a projects need to be effective
and clear that provides appropriate learning to others. This project report is based on
digitalisation in the context of 3COM to provide them higher growth and profitability through
innovative resources. So, for this, it is very important that all the 3COM make specific strategy
and planning to provide creative and quality products to their customers (Porter and Kramer,
2011).
Scope – This component is all about valuation of new product in the target market. For a
small business organisation like 3COM , it is very important to analyse information of their
services and customer’s satisfaction after getting products. Through this, they can easily get
more opportunities from market to expand their business structure easily. Digitalisation will help
them to provide quality and innovative products to their customers in target market. This thing
will help to increase marketing scope of organisation and to have a strong connection with new
customers. 3COM can easily expand their business structure through online and networking
because this easily covers a large customer segment effectively.
Time – Time is the only factor that helps to provide better opportunities to an
organisation. For these advantages, 3COM needs to manage all their activities on timely basis.
This helps to reduce extra work burden and provide higher satisfaction to employees of
organisation. In this process, digitalisation provides various techniques to reduce extra time and
wastage from firm. Through this, 3COM can easily gain higher profitability and maximum
productivity on timely basis. This project also represents time limit for their employees to
complete a specific task in appropriate meaner to get other opportunities for business growth.
According to this report, employees can take 30 days to complete a task easily (Peppard and
Ward, 2016).
Communication – This is a important aspect of management to communicate effectively
with stakeholders of organisation. This is a element of project management that includes
effective strategy to maintain healthy relationship in organisation. It is helps to build interaction
between employees to provides their ideas and thoughts to each others. Effective communication
helps to build positive working environment in firm and also helps to reduce conflicts and
barriers from company.
2
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Risk – This is related to uncertain factors of company that can affects on organisation's
productivity and policy easily. But for a company it is important to deal with risk factors because
they provides effective strategy to deal with them easily. Sometimes all these factors are
affecting negatively to overall policy, so for this 3COM need to identify them and build strong
strategy for it to reduce its effects. In this process management plan helps to formulating theses
planning to deal with such issues and reduce its impact on business environment (Laudon and
Laudon, 2016). Some risk factors in this process can be improper training of staff for uses of
digital technology, insufficient cost to implement advance technology in business procedure and
ineffective uses of innovative ideas can make risk for implementation of digital technology.
Resources – These components are assets of this project. In management planning, these
resources need to utilize effectively to getting maximum profit easily. For this resources can be
finance or manpower that helps to increase productivity and valuation of project. 3COM need to
focus on utilising all available sources through digital technology and proper control to get
effective outcomes easily.
P2. Research aim and objectives
In new generation, role of digitalisation has landscape their structure not only in market
but also in all business organisations. All the firms are adapting modern technology rather than
traditional one because this will help them to innovate new products and ideas in competitive
market. This is an important concept which is used by 3COM to improve quality of their
products and to introduce innovative things in the market. This technique will be helpful for
them to attract new customers easily towards products and services of organisation. All these
technologies and strategies help them to provide financial as well as long term stability or profits
easily (Teece, 2010). Use of digitalisation is only possible with the use of modern technology to
promote goods and services that can cover a large segment of buyers. Use of these technologies
help to provide effectiveness in operational and functional activities of 3COM.
Topic- Influence of advanced technology in development of small business and creativity: A
case study on 3COM.
Background of project – According to research report, it is an essential requirement of 3COM
to adapt digitalisation for providing effective services and products in the target market. After
using this advanced technology, organisation can easily improve their product’s quality and will
earn higher profits easily. Digitalisation helps to gain competitive advantages from the market
3
productivity and policy easily. But for a company it is important to deal with risk factors because
they provides effective strategy to deal with them easily. Sometimes all these factors are
affecting negatively to overall policy, so for this 3COM need to identify them and build strong
strategy for it to reduce its effects. In this process management plan helps to formulating theses
planning to deal with such issues and reduce its impact on business environment (Laudon and
Laudon, 2016). Some risk factors in this process can be improper training of staff for uses of
digital technology, insufficient cost to implement advance technology in business procedure and
ineffective uses of innovative ideas can make risk for implementation of digital technology.
Resources – These components are assets of this project. In management planning, these
resources need to utilize effectively to getting maximum profit easily. For this resources can be
finance or manpower that helps to increase productivity and valuation of project. 3COM need to
focus on utilising all available sources through digital technology and proper control to get
effective outcomes easily.
P2. Research aim and objectives
In new generation, role of digitalisation has landscape their structure not only in market
but also in all business organisations. All the firms are adapting modern technology rather than
traditional one because this will help them to innovate new products and ideas in competitive
market. This is an important concept which is used by 3COM to improve quality of their
products and to introduce innovative things in the market. This technique will be helpful for
them to attract new customers easily towards products and services of organisation. All these
technologies and strategies help them to provide financial as well as long term stability or profits
easily (Teece, 2010). Use of digitalisation is only possible with the use of modern technology to
promote goods and services that can cover a large segment of buyers. Use of these technologies
help to provide effectiveness in operational and functional activities of 3COM.
Topic- Influence of advanced technology in development of small business and creativity: A
case study on 3COM.
Background of project – According to research report, it is an essential requirement of 3COM
to adapt digitalisation for providing effective services and products in the target market. After
using this advanced technology, organisation can easily improve their product’s quality and will
earn higher profits easily. Digitalisation helps to gain competitive advantages from the market
3

and provides transformation in their products and services. Through this, 3COM can easily
improve their management services and leads to create a positive brand image in market.
Research Aim – Influence of advanced technology in development of small business and creativity for
3COM.
Research Objectives
To get a brief knowledge of digitalisation or advance technology as well as its impact on
society.
To evaluate uses of modern technology in organisation's context. To identify uses of digital technology for 3COM .
Research Questions
After getting information of 3COM's aim and objectives, there are some questions which
are identify through a research such as -
How digitalisation and advance technology make impact on society ?
How can organisation use advance technology ?
Uses of digital technology in 3COM ?
P3. Work breakdown structure and Gantt chart for project
WBS(work breakdown structure) is mainly work of project manager in organisation it
shows team work spirit between employs. In simple words, it is outline or mapping of project
and start with top level then further deliver to middle level and lower level. Help in division of
work burden or pressure of single employs into group. It brings efficiency in work and save time
as well. It is done according to the employs expertise area and their interested field of working.
In 3COM it help in work related to finance also by dividing work of making budget to top level
and easy calculation can be done because of work division in different departments. It help in
effective work allocation according to the knowledge and skills of employs. This is essential in
directing employs about the work assigned to them and desired goal and objectives.
In work breakdown structure, larger task are easily broken to manage clump of work.
These task can easily supervised and figure out. It help 3COM in reducing work cost, time and
risk. It can help in dividing task individually also. Helps in presenting complex task in simple
way.
4
improve their management services and leads to create a positive brand image in market.
Research Aim – Influence of advanced technology in development of small business and creativity for
3COM.
Research Objectives
To get a brief knowledge of digitalisation or advance technology as well as its impact on
society.
To evaluate uses of modern technology in organisation's context. To identify uses of digital technology for 3COM .
Research Questions
After getting information of 3COM's aim and objectives, there are some questions which
are identify through a research such as -
How digitalisation and advance technology make impact on society ?
How can organisation use advance technology ?
Uses of digital technology in 3COM ?
P3. Work breakdown structure and Gantt chart for project
WBS(work breakdown structure) is mainly work of project manager in organisation it
shows team work spirit between employs. In simple words, it is outline or mapping of project
and start with top level then further deliver to middle level and lower level. Help in division of
work burden or pressure of single employs into group. It brings efficiency in work and save time
as well. It is done according to the employs expertise area and their interested field of working.
In 3COM it help in work related to finance also by dividing work of making budget to top level
and easy calculation can be done because of work division in different departments. It help in
effective work allocation according to the knowledge and skills of employs. This is essential in
directing employs about the work assigned to them and desired goal and objectives.
In work breakdown structure, larger task are easily broken to manage clump of work.
These task can easily supervised and figure out. It help 3COM in reducing work cost, time and
risk. It can help in dividing task individually also. Helps in presenting complex task in simple
way.
4
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Gantt chart is a horizontal bar chart use for production control in organisation. Its simple
version is made on graph paper or complex is made on excel. Horizontal shows the total time
spend on project in days, weeks, months and vertical represent task that help in work completion
are like preparing your computer with new software, choose software, install software etc. It will
help 3COM in clear illustration of project that will help in no overlapping of assigned work. This
chart help from stating to the end of project completion effectively. Through this time consuming
activities are managed in such a way so that, they don't use excess time. Gantt chart required in
scheduling, managing and observing specific tasks and resources in a project. It can be used to
all size and types of projects. On the left side of chart list of are given and on right time scale for
work is shown. It is created from work break down structure and shows relationship of start and
finish time of work.
Therefore, these two techniques are important for organisation for effective completion of
project. These help in growth of organisation and complete work on time. Employees don't feel
burden of work because of both. This will provide correct information to company about project
starting time, ending time and work assigned to which employs. Along with all such things it
help in better return from the investments.
5
version is made on graph paper or complex is made on excel. Horizontal shows the total time
spend on project in days, weeks, months and vertical represent task that help in work completion
are like preparing your computer with new software, choose software, install software etc. It will
help 3COM in clear illustration of project that will help in no overlapping of assigned work. This
chart help from stating to the end of project completion effectively. Through this time consuming
activities are managed in such a way so that, they don't use excess time. Gantt chart required in
scheduling, managing and observing specific tasks and resources in a project. It can be used to
all size and types of projects. On the left side of chart list of are given and on right time scale for
work is shown. It is created from work break down structure and shows relationship of start and
finish time of work.
Therefore, these two techniques are important for organisation for effective completion of
project. These help in growth of organisation and complete work on time. Employees don't feel
burden of work because of both. This will provide correct information to company about project
starting time, ending time and work assigned to which employs. Along with all such things it
help in better return from the investments.
5
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7
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TASK 2
P4. Small scale research
Small scale research for an organisation like 3COM, is essential to conduct a research or
survey to gathering corporate information through market and customers. By this, company
easily get various information about customer's choice their demand, satisfaction from product
and its quality and further feedback. This will helps them to make various changes effectively
and efficiently. It is helps in deeply understand various fact and figure related to their case study.
After getting proper data of this research organisation can easily taking proper decision for
getting their future goal and objectives in appropriate manner. Appropriate information of this
process are given below as -
Qualitative research – This research is conducted on the bases of long history that has
been used for a long term period to provide appropriate data. Qualitative research collect various
information by examination, consultation, representation and own observation. In it appropriate
information is based on figure, time of life, taste, selection, customers need and their emotional
state for particular product. This type of data is based on proper theme of project and they
provides appropriate outcomes of research. Data of this research are not as much huge that
organisation can not handle and all collective information are analysed by research team of firm.
Quantitative research – This type of research is based on numerical data to get brief
information of large population. In this, researcher is analyse data from statistical and numerical
form and it provides large information. For this analysis, organisation hire a specific candidate
who get brief research of this data. Quantitative research is used to examine relationship between
variables to get mathematical and statistic analysis easily. This research take a large to time to
provide outcomes but this is provides effective result in proper way.
Primary data – This is based on original and fresh data which has been gathering for a
specific research. Primary data is accumulated by a individual person by their own observation.
All the collection and outcome of this research needs to based on first hand and fresh data. In it
mediator are not present to provide research report because investigator collect proper data
directly by market and customers.
8
P4. Small scale research
Small scale research for an organisation like 3COM, is essential to conduct a research or
survey to gathering corporate information through market and customers. By this, company
easily get various information about customer's choice their demand, satisfaction from product
and its quality and further feedback. This will helps them to make various changes effectively
and efficiently. It is helps in deeply understand various fact and figure related to their case study.
After getting proper data of this research organisation can easily taking proper decision for
getting their future goal and objectives in appropriate manner. Appropriate information of this
process are given below as -
Qualitative research – This research is conducted on the bases of long history that has
been used for a long term period to provide appropriate data. Qualitative research collect various
information by examination, consultation, representation and own observation. In it appropriate
information is based on figure, time of life, taste, selection, customers need and their emotional
state for particular product. This type of data is based on proper theme of project and they
provides appropriate outcomes of research. Data of this research are not as much huge that
organisation can not handle and all collective information are analysed by research team of firm.
Quantitative research – This type of research is based on numerical data to get brief
information of large population. In this, researcher is analyse data from statistical and numerical
form and it provides large information. For this analysis, organisation hire a specific candidate
who get brief research of this data. Quantitative research is used to examine relationship between
variables to get mathematical and statistic analysis easily. This research take a large to time to
provide outcomes but this is provides effective result in proper way.
Primary data – This is based on original and fresh data which has been gathering for a
specific research. Primary data is accumulated by a individual person by their own observation.
All the collection and outcome of this research needs to based on first hand and fresh data. In it
mediator are not present to provide research report because investigator collect proper data
directly by market and customers.
8
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Secondary data – This research is done by historical and past collected information. In
it investigator collect proper data and make research through a specific person on customers. It is
based on previous year data and collection that is used by various organisations.
Sampling – In this process investigator collect large number of data from small segments
of population. It includes a research project which is based on various methods to collect brief
information practically. Sometimes this type of research is base on only a specific topic which is
conduct by organisation but sometimes various companies conduct sampling process to analyse
their marketing position in target market.
Between a large number of people this research is conducted on 30 individuals who give
own observation and perception in the context of 3COM. These can be -
Questionnaire
Name-
Email ID-
Contact No.-
Q1. Do you believe that advance technology can enhance organisational structure of 3COM ?
A. Yes
B. No
Q2. Do you think that adoption of digital technology can change organisational activity ?
A. Yes
B. No
Q3. In which way 3COM organisation can develop its marketing activities more effectively ?
A. Promotional campaign
B. Internet
Q4. Which advance technology is needs to adopt by 3COM ?
A. Modern technology
B. Traditional technology
Q5. Do you accept that digital technology is aid in minimising miscommunication problems?
A. Yes
B. No
9
it investigator collect proper data and make research through a specific person on customers. It is
based on previous year data and collection that is used by various organisations.
Sampling – In this process investigator collect large number of data from small segments
of population. It includes a research project which is based on various methods to collect brief
information practically. Sometimes this type of research is base on only a specific topic which is
conduct by organisation but sometimes various companies conduct sampling process to analyse
their marketing position in target market.
Between a large number of people this research is conducted on 30 individuals who give
own observation and perception in the context of 3COM. These can be -
Questionnaire
Name-
Email ID-
Contact No.-
Q1. Do you believe that advance technology can enhance organisational structure of 3COM ?
A. Yes
B. No
Q2. Do you think that adoption of digital technology can change organisational activity ?
A. Yes
B. No
Q3. In which way 3COM organisation can develop its marketing activities more effectively ?
A. Promotional campaign
B. Internet
Q4. Which advance technology is needs to adopt by 3COM ?
A. Modern technology
B. Traditional technology
Q5. Do you accept that digital technology is aid in minimising miscommunication problems?
A. Yes
B. No
9

Q6. Do you think that advance technology aids in developing an organisation ?
A. Yes
B. No
Q7. Is training and learning is required for employees before implementing technology ?
A. Yes
B. No
Q8. Are you mitigated from products and services of given firm?
A. Yes
B. No
TASK 3
Theme 1: Digital technologies helps in enhancing business
Q1. Do you believe that advance technology
can enhance organisational structure of
3COM ?
Frequency
Yes 25
No 5
Findings: Above graph of this research is represent that digital technology will helping to
enhancing business structure of organisation. This process is carried out on 30 individual in
which 25 candidates are in its favour while 5 individuals says that digitalisation do not help to
10
Yes No
0
5
10
15
20
25
25
5
Column C
A. Yes
B. No
Q7. Is training and learning is required for employees before implementing technology ?
A. Yes
B. No
Q8. Are you mitigated from products and services of given firm?
A. Yes
B. No
TASK 3
Theme 1: Digital technologies helps in enhancing business
Q1. Do you believe that advance technology
can enhance organisational structure of
3COM ?
Frequency
Yes 25
No 5
Findings: Above graph of this research is represent that digital technology will helping to
enhancing business structure of organisation. This process is carried out on 30 individual in
which 25 candidates are in its favour while 5 individuals says that digitalisation do not help to
10
Yes No
0
5
10
15
20
25
25
5
Column C
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