Impact of Digital Technology on Leadership in Restaurant Chains

This report analyzes the implementation of digital technology and leadership skills in the restaurant chains Hazev, Haz, Tas, and Pizza Hut. The study compares the leadership styles, including transactional and participative approaches, and how these styles influence the adoption of digital technology. It examines the advantages and challenges faced by each chain, such as the impact of digital advancements on business operations, staff management, and communication. Furthermore, the report provides recommendations for improving digital technology integration and leadership practices within these restaurants, including suggestions for staff engagement and adaptation to technological changes. The analysis draws on relevant management theories and explores the impact of digital technology on various aspects of the service industry, offering insights into effective strategies for leveraging technology and leadership for improved operational efficiency and employee motivation.

Comparing the uses of Digital
Technology and Leadership
Skills of Hazev, Haz and Tas to
Pizza Hut
NAME OF THE STUDENT
NAME OF THE UNIVERSITY

Digital Technology Implemented in
Hazev
 In the restaurant chain of Hazev digital technology has been
involved. They are able to create several business operations and
processes.
 The employee needs are well identified with this technology and thus
staff management is easier (Arts, van der Wal and Adams 2015.).

Leadership Skills in Hazev
 The leadership style followed in Hazev is the
transactional leadership style.
 The several leadership skills, that the finance
manager are using are capability to navigate
changes and implementation of innovation,
effective collaboration and communication.
 He is even providing proper guidance to his
staff to understand digital technology.

Digital Technology in Haz
 Digital technology implemented in Haz has
subsequently enabled them in automating
several business operations, storage of
information and data, communication speed and
also ensuring social connection.
 The organizational marketing manager is
management theory of following bureaucratic for
better management of staff and to ensure that
chain of commands is maintained.

Leadership Skills being followed in Haz
 The marketing manager of Haz is following
participative or democratic leadership style. He has
even included the ideas and views of the staff in the
respective process of decision making, although the
final decision is taken by himself.
 The several leadership skills, which are being used
by him for implementing digital are effective
process of decision making, better mapping, and
even incur of less expenses (Wren 2013).

Digital Technology and Leadership Skills in Tas
 Digital opportunities are enjoyed after
implementing digital technology in Tas.
 Human Relations theory is followed by the
restaurant manager in Tas for motivating the
employees.
 Transformational leadership style is followed by
him and the conceptual and technical skills are
utilized for implementation of digital technology.

Comparing Leadership Skills and Digital Technology
uses in Hazev, Haz and Tas to Pizza Hut
 The leadership skills and digital technology uses can
be compared to that of Pizza Hut. After comparing
with the three restaurants, it was observed that even
they are following transactional leadership, similar to
Haz.
 Regarding digital technology, the management of
Pizza Hut has allowed several advantages to ensure
that business is technologically advanced. In Hazev,
Haz and Tas, the main skills that are being used are
innovation and creativity and collaboration
(Tschannen-Moran 2014).

Challenges in implementing Digital
Technology
 Pizza Hut has faced few challenges while
implementation of digital technology.
 The first challenge was while adapting the
changes within their business.
 Technological advancements were not readily
accepted by the staff of Pizza Hut in the first go
and hence delays were faced.

Moving Forward in
Digitalization and Change
 The digitalization and change are required to be moved in an effective way. The
process was much easier in Hazev, Haz and Tas. The staff were much more
efficient in respect to the others. However, they are still in the procedure of
learning (Antonakis and House 2013).
 In Pizza Hut, the process was less easier than Hazev, Haz and Tas in
comparison to others.

Recommendations for Hazev,
Haz and Tas
The major recommendations for Hazev, Haz and
Tas are as follows:
 To implement new methods for understanding
the digital technology changes.
 To meet up frequently with the staff and know
about their strengths and weaknesses.

References
Antonakis, J. and House, R.J., 2013. The full-range leadership
theory: The way forward. In Transformational and Charismatic
Leadership: The Road Ahead 10th Anniversary Edition (pp. 3-
33). Emerald Group Publishing Limited.
Arts, K., van der Wal, R. and Adams, W.M., 2015. Digital
technology and the conservation of nature. Ambio, 44(4),
pp.661-673.
Tschannen-Moran, M., 2014. Trust matters: Leadership for
successful schools. John Wiley & Sons.
Wren, J.T., 2013. The leader's companion: Insights on leadership
through the ages. Simon and Schuster.