Project Management: Digital Technology Impact on Quint Group

This project management report examines the impact of digital technology on small businesses, using Quint Group as a case study. It covers the aims and objectives of the study, emphasizing the importance of digital technology for business growth and competitiveness. The report details the project management plan, including cost, time, scope, and risk considerations. It also includes a work breakdown structure and Gantt chart for effective project management. Furthermore, the report explores the use of quantitative and qualitative techniques for information collection, research analysis, and recommendations for implementing digital technologies. The project focuses on developing a mobile application to enhance customer service and streamline business processes, aiming to reduce costs and improve efficiency. The report concludes with a self-reflection on the work undertaken and provides references to support the analysis and recommendations.

Managing a Successful
Business Project

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Aims and objectives of this study.....................................................................................1
P2 Project management Plan..................................................................................................3
P3 Work breakdown structure and Gantt chart......................................................................5
TASK 2............................................................................................................................................7
P4 Use of quantitative and qualitative techniques for collection of information...................7
TASK 3............................................................................................................................................9
P5 Research Analysis.............................................................................................................9
P6 Recommendations ..........................................................................................................19
TASK 4..........................................................................................................................................20
P7 Self- reflection of the work undertaken...........................................................................20
CONCLUSION ...........................................................................................................................21
REFERENCES..............................................................................................................................22

INTRODUCTION
Crucial role is played by the technologies within operations of business. Technologies are
being adopted by companies within their process and thus this provide them help in competing
within market and bring sustainability for longer period of time. There are certain forms of
digital technology which are being used within this research is social media, cloud technology .
(Ahmed Dine Rabeh, Jimenez-Jimenez and Martínez-Costa, 2013). Various kinds of benefits can
be availed, like enhancement in productivity and transparency within the operations which are
being conducted. The Company taken for this report is Quint group, who caters services within
finance domain. it was established in 2009 which is based in Macclesfield, UK. This business
support organisations in order to planning and developing digital strategy in an effective and
efficient manner. Main aim and motive of this company is to apply digitalisation by satisfying
needs and demands of customers. They gives online consumer credit services. Main purpose of
this report is to implement digital technology with aim to reducing cost and times. Number of
factors which will be highlighted in this report are aims and objectives of the study along with
planning and development of plan which in turn mainly encompasses of technological
advancement in aspect of company. Lastly, vital information will gathered and interpreted.
TASK 1
P1 Aims and objectives of this study
It is highly essential for matching steps with the environment in order to prolong the
operations of the company. There is continuous revolution along by bringing new technology
along with dynamics which are mainly developed on regular basis in order to operate the
environment which has become crucial for process to adopt the latest trends along with
technology so that actual needs and wants can be fulfilled in better and effective manner. Digital
technology has become crucial part of business. It is being ensured by the technology w that the
operations are being carried out in better and effective manner. Various kinds of technologies are
being innovated within the market and company avails it depending on the suitability of business
(Chesbrough, 2010). Technology helps company to have better competition within the market
and thus produce the outcomes which are being expected. The selection of digitalisation helps in
giving financially savvy measures of advancing and showcasing of items. The information of
prospects is put away and imparted with the goal that administrations can be extended. An
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improvement of innovation experiences different bits of knowledge which brings about a results
which furnishes with better answer for issues and procedures of business. The private venture
can be profited through this in various ways. It can enable a venture being developed of a cost to
structure which is lower than the current one. Another advantage which can be is digital
technologies in business tasks and perfect data stockpiling. Quint group is an association which
helps in executing change through planning techniques which help in enhancing their particular
activities. It helps in figuring a guides which helps in smooth progressing of business activities
(Crane and Matten, 2016). The association is presently anticipating build up a versatile
programming which will enable prospects to effectively deal with their exercises and tasks
through their handsets.
Topic: Impact of digital technology to support the growth of small businesses with the help of
innovation
Background of the Project:
It is highly essential for the business to evaluate external market along with making
modifications for its survival. Dynamic nature of the market affects the business operations in
slow and profound manner. It is highly essential for the business to determine the areas where
there is the scope of evolution so that necessary modifications can be brought out. In order to
determine the sector it is highly essential for conducting the market research for catering the
promised services. There are various kind of outcomes of the research which are being addressed
by the company in better and effective manner (Den Hertog, Van der Aa and De Jong, 2010).
There are number of advantages for company, for example speed and time of delivering the
services can be improved
By help of research, company can get knowledge of aims and objectives along with the
needs and thus they needs to be fulfilled in better and effective manner. There are various
outcomes of the research and among them most essential one is customers who faces issues in
proper handling of the services. Thus they seek out for services that are favourable and
appropriate. Company has find a solution after hearing the issues and thus they developed a
mobile application which can be accessed in easy way and thus provide the functionality on
regular basis (Smith, Binns and Tushman, 2010). Through investment in digital technologies
they can increase the satisfaction level of all users. Thus it gives distinct and unique experience
to all people and hence they can maintain brand loyalty in firm.
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Purpose: “To measure the effect of digital technology in order to infuse innovation and growth
for a small business enterprise- A case study on Quint Group Ltd”
Goals:
 identifying the influence of digital methods on small companies.
 Measuring value of development of organization.
 Determining the interrelationship of recent and digital tools with development of
company. Recommendation of ways by which a business can adopt digital technologies
Research Questions:
 How does digital technology affect the business?
 What is the need for growth and development in an organisation?
 What is the relationship between technology and growth of small business?
 What are the various methods by which business can include digitalisation in business
processes?
P2 Project management Plan
Project can be stated as a concept which is being taken by the company to create the
value for something. The project management mainly aims for managing the proceeding in
project such as the targets which are mainly applied in order to complete the project. Many other
activities are also included in the project management for establishing blueprint which can be
considered while considering the activities. It is highly essential to carry out those activities in
systematic and better way as they are the documented set of activities. There are various kinds of
inputs which are being considered form stakeholders while giving structure to the plan
(Eckerson, 2010). This is the duty of manager to make sure that activities are conductedin better
and effective way.
Various kinds of factors are considered while doing any project. For example scope,
cost, time, quality, communication, etc.. It is highly essential for the project managers to give
importance to all the factors discussed below:
Cost: Cost can be stated as amount which is being paid by the company for launching out
the services within market. Either tasks can be outsourced or team can be formulated for
developing mobile application. Choosing any of them will be needing high amount of fund
(Gebauer, Edvardsson and Bjurko, 2010). This way company has mainly owned goodwill within
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the market so that funds can be arranged. Cost of the project is more high, it is role of manager
to set appropriate price of the projects. It is the systematic process of recognising the individual
components that comprise the entire cost of package, good and services. There were about 97
pounds which were being spent upon this research conduction.
Time: Time which is being allotted by the management for completing the project and
thus launch the mobile application to the users. It is highly essential for creating the time
boundary as it helps in attaining the targets and thus motivate the employees for doing the same.
Time is about one year which can be taken for bringing digital technology within the nerves of
business process. Every kind of activity which is being given for certain amount which needs to
be completed for avoiding delay.
Scope: This kind of factor is defined as the set of activities which are being undertaken
for completing out the project. This in turn helps out in determining the tasks which needs to be
carried out within tenure allocated. Planning, controlling and closing are the major processes to
be carried out.
Risk in the Project: This can be defined as the uncertainty which is attached with project.
There are various kinds of risk factor attached to the project of adopting digital technology
within the process and operations. For example , lower response from the clients across the area
of business after bringing digitalisation as there are some who believes in traditional method
(Incelli, 2013). Digital technology has been helping out in sticking out to smartphones for long
period.
Communication Involved: Crucial role is being played by this factor as it provides the
tool for managers to convey the strategies along with goals which needs to be considered for this
process. There are various kind of employees who are mainly working on the project in order to
provide motivational element. Mainly oral communication was being done to have the crucial
data and thus conduct the research.
Quality control: It is highly essential for each and every kind of company to provide right
quality of product and services to the people. It has to be made sure by the quint company to
maintain the quality of services which they are providing as this can affect the goodwill (Jones
and Lubinski, 2012).
P3 Work breakdown structure and Gantt chart
Work Breakdown structure
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This kind of tool is being utilised by company to manage the project in effective and
better way. Projects are complicated processes which mainly involves the various kinds of
factors. Hence, work breakdown structure mainly helps out to break complex projects in smaller
parts so that it can be monitored and managed in easy and successful way. This is being
undertaken for the hierarchical divisions of by allocating appropriate time and professionals for
each and every (Kankaanranta and Planken, 2010). There are various kind of techniques which
are being adopted by the business organisation for every kind of sector and thus to complete in
the same manner. However, the tools which are being adopted are mainly utilised at the large
scale. In smaller companies, outsourcing of the projects is being done for a separate team with
small number of members (Trimi and Berbegal-Mirabent, 2012). The Quint group Ltd. has
formulated a separate team with small number of members who can take up the responsibility for
completing its project in an ideal and effective way.
Illustration 1: Work Breakdown Structure
§
(Source: Work Breakdown structure, 2017)
Gantt chart
This can be stated as a tool for observing out the wok completion within project. Gantt
chart mainly utilise charts to depict schedule of project. This was introduced by Henry Gantt
which states the time frame along with resources and milestones which are utilised within the
context of certain tasks. This is the tool which is being adopted widely while planning for a
particular project.(Lai and Ong, 2010). Time management tool can be utilised by the Quint Ltd.
for designing time scale in order to motivate the employees for working on certain project. There
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are various kind of roles and responsibilities of employee which need to be done as per the
resources which are being allocated. There are various kind of tasks which are being eliminated
from the project who has employed this tool. Crucial role is being played in monitoring and
management of activities which are useful and thus make sure that the mobile application service
are being given in better and effective way.
(Gantt Chart's Time Management, 2018)
(Gantt Chart's Activities, 2018)
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Above mentioned activities which are planned will be followed in order to attain the project
within the time allocated. The ideal development of the mobile application will be made sure that
the improving the services to the customers. Along with this, enhancement of business
operations are being improved. There are various kind of benefits such as company can easily
expand their operations in many countries. This leads to development of organization.
TASK 2
P4 Use of quantitative and qualitative techniques for collection of information
This research is being conducted to carry out in order to collect the opinions along with
the view of customers in aspect of organisational services and offerings (Introducing Research
Methods, 2017). There are various kind of sources which can be adopted such like data
collection in primary and secondary resources.
Primary sources: It is a process in which data is collected for the first time and information is
not gathered before by researcher. Different methods and tools are applied by firm so that they
get new and recent data. It includes questionnaire, surveys, samples and other methods. It is very
crucial to select this sources as it is suitable for the company. (Lin and Chen, 2013). Data which
is being collected by the researcher has the potential of fulfilling the needs as it will be highly
relevant to the research conduction. Quint limited has chosen the tool questionnaire for
gathering up of data regarding the work in order to address the discrepancies. There are mainly
20 respondents which are being opted out by random sampling tactics.
Sampling size: Sampling size is 20 which is apply by the project manager in order to identify
basic needs and wants of the clients about digitalisation. Random sampling method was being
utilised for the survey as it was much more effective and it gave almost accurate data.
Data collection: It is another important technique which is used by the researcher in order to
collect necessary information and data regarding digital technology. In this business select
primary and qualitative approach.
Data analysis: In order to analysis data, it is the role and responsibility of investigator to apply
primary research approach. It is beneficial and useful method for the refereed organisation to
easily identify basic wants and requirement of clients about digitalisation.
Questionnaire was being chosen with the motive of getting the actual data and that too in written
form so that data could have been interpreted in much more effective manner. Written form
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allows to use the data in better and effectual manner and thus helps out in getting better
outcomes. 20 respondents were being chosen as less number of people would have helped in
getting better data and thus the research was easy to conduct.
QUESTIONNAIRE
Name of applicant:
Age of candidate:
Sex:
Contact number:
Q1: Is technology important for small companies?
a) Crucial
b) Not Crucial
Q2: Are Mobiles are an efficient method to bring digital tools in organization?
a) Yes
b) No
Q3 Has experience of customer be improved by mobile application?
a) Yes
b) No
Q4 Does Digitalisation can bring growth and long term success to company?
a) Yes
b) No
Q5 Does digital technology can bring new users in firm?
a) Yes
b) No
Q6 What is the influence of digitalisation on the firm?
a) Positive
b) Negative
Q7 Do you think building a mobile application is the most ideal step taken by this
organisation?
a)Yes
b) No (There are other areas to improve)
Q8 Can everyone approve this kind of step?
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a) Acceptable
b) Unacceptable
Q9 What is the impact term of digitalisation on business?
a) Short term
b) Long term
Q10 How much growth do you see in the number of customers of the company after they start
using digital technology?
A.) 30%
B.) 55%
Q11 Recommendation to ensure digitalisation effectively in an
organisation________________________________________________________________
Q12 What are the Future Scope of bringing digitalisation and its modifications within
Company________________________________________________________________
Q13 What are the steps which can be taken if the adoption of digital technology does not
work out as expected________________________________________________
Secondary data: This can be stated as a data which has already been collected by the scholar.
This kind of data provides help to the other researcher in the conduction of research (Shang,
2012). Kind of data is mostly found in blog, articles or magazines. This kind of data is less
relevant for certain research which is being made. Data is being gathered for supporting to the
study of the data undertaken by primary resources.
TASK 3
P5 Research Analysis
Data analysis can be stated as tool which is being utilised with the motive of obtaining
vital data from the same. By the help of this kind of tool, interpretation of analytical and logical
data can be done to formulate the conclusion.. This can be stated as tool by which depth of
various sector can be done and developed (Smith, 2011). Data which is being collected by
questionnaire is being interpreted and examined to obtain results.. Interpretation of the questions
can be made as follows:
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Q1: Is technology essential for small business?
a) Important- 15
b) Not important- 5
Interpretation:
Digital technology has become an essential tool which has to be taken in process by the
company whether its small or large scale business. Small business has scope of expanding its
area of operations and that can be done with the help of adopting digital technology. From the
above graph, it can be concluded that the out of 20, 15 of them mainly believes adopting of
digital technology for the company is highly essential. However, there are people like 5 of them
does not think that it is being needed.
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15
5
Important
b) Not important