The Impact of Digital Technology on Business Activity: Qbic Hotel

This report investigates the impact of digital technology on business activities, specifically focusing on Qbic Hotel. The study includes an administration plan, Gantt chart, and work breakdown structure. It explores the aims and objectives, which include analyzing the need for and effectiveness of technologies in the hospitality industry. A small-scale investigation using questionnaires and secondary data analysis is conducted to assess the current technologies used and their impact on operational management. The research questions focus on the usefulness, necessities, and recommendations for digital technology adoption. The findings from the questionnaire, including themes on digital technology usage, application types, and benefits, are interpreted. The secondary data analysis supports the findings, highlighting the importance of digital technology in enhancing market share, employee performance, and operational efficiency. The report concludes with recommendations for future technology implementation and reflections on the research process.

The impact of digital
technology on business
activity

Table of Contents
TASK 1............................................................................................................................................1
P.1 Aims and objective of undertaking..................................................................................1
P.2 Undertaking administration plan......................................................................................2
P.3 Gantt chart and work breakdown constitution ................................................................4
TASK 2............................................................................................................................................5
P.4 Little scale investigation...................................................................................................5
Secondary data analyses.......................................................................................................11
TASK 3..........................................................................................................................................11
P.5 Investigation epistemology............................................................................................11
P.6 Recommendation............................................................................................................13
TASK 4..........................................................................................................................................14
P.7 Reflection.......................................................................................................................14
REFERENCES .............................................................................................................................17
.......................................................................................................................................................19

TASK 1
P.1 Aims and objective of undertaking
Topic of research : Impact of digital technology on business activity: A case study of
Qbic hotel
The overall impact of computerized advances has positively affected imagination,
advancement and creating plans of action. Despite what might be expected of the twentieth
century which was known for mass-utilization, the 21st century is exceptionally liable to
symbolize mass-advancement through the presentation of computerized devices. Then again,
portrayal depicting the impact that advanced advances left on inn division. Moreover, we can
also analyse the evolving relationship that exists between the producer, designers and consumers
user. In this representation we can also see a list of sectors which form part of the hotel
industries. Innovation is a standout amongst the most essential part to enhance current economic
situations and increment benefit (Flyverbom and Matten 2016). The undertaking administration
design is a standout amongst the most essential part for increment general market systems.
Advanced innovation is help to enhance level of inner and outside advertising condition. In this
exploration venture is an investigation of computerized innovation as an advancement in the data
innovation part. In this examination report Qbic inn is conceder. The above part is very much
clarified with the assistance of different cases characterizing the above articulation as there is
colossal development being developed of different PDAs. Also, advanced innovations give
versatility to the gadgets of any sort of nature. It gives the gadget high measure of
transportability and adaptability to the gadget. Capacity and convey ability of information is
simple and not perplexing in nature. In this exploration report will be incudes work breakdown
structure, Gantt graph and so forth.
Aim
To analyse the Impact of digital technology on business activity: A case study of Qbic
hotel
Objective
 To critically investigate need and importance of technologies in hospitality industry.
 To assess the current technologies used in hospitality industry.
 To examine the effectiveness of digital technology instrument on organisation operational
management.
1

 To suggest appropriate recommendations for adopting innovative technologies in the
future.
Research question
 What is the usefulness of digital technology in hotel industry.
 What are necessities of digital technology in hotel industry.
 What are the effectiveness of digital technology on business operation in Qbic hotel.
 What are the recommendation form management and betterment with digital technology.
P.2 Undertaking administration plan
2

Form the above project management plan is help for appropriate project practices will be
performance. In this project management plan is focus on different factors, which is beneficial
for overall development of organisation.
 Scope : After the completion of research project internal management of Qbic hotel is
able to focus on digital technology of operational management (Lewis, 2015). Moreover,
organisation is updating the technology as per the need of customer.
 Time : In this context, the overall time to complete such project report is 55 days.
 Communication: In research work, one of the most important part is level of
communication is help to researcher for collect some information about research work.
This should include processes that will be used to plan communications, identify and
manage stakeholders, determine communication requirements, roles and responsibilities,
tools and techniques.
 Budget : In this unique circumstance, spending plans for every one of the real work
exercises in the work breakdown structure. The movement spending plan ought to
incorporate the assessed cost for action staff and may incorporate, as proper, costs for
components, for example, travel, gatherings, software engineering starting, apparatuses,
specific testing and PC reenactment entire, and body help (Nesamoney, 2015). A
disconnected detail ought to be inconclusive amount for each kind of cleverness in every
movement money related store. The action dormancy money related store might be
defined utilizing a program and exhibited in forbidden frame. With the assistance of
spending plan is focussing on general physical procedure of inner segment.
3

P.3 Gantt chart and work breakdown constitution
4

TASK 2
P.4 Little scale investigation
Questionnaire
Name
Age
Gender
1. Is Qbic hotel organization is using digital technology to betterment with existing carrying
into action ?
 Yes
 No
 Not sure
2. What type of digital application is been utilized by administration of Qbic hotel ?
 Digital group meeting facilities
 NFC engineering
 Smart Area Keys
 Cloud Services
3. Is using digital application is beneficial for administration ?
 Yes
 No
 Not sure
4. How would the administration of Qbic hotel using digital application ?
 Very Frequently
 Frequently
 Not frequently
5. How would you recommendatory to administration the use of digital technology within
organisation ?
 Using mobile application
 Live chat
 No recommendation
5

6. Are productiveness and profitableness is indefinite quantity with the help of digital
application ?
 Yes
 Not
 Not sure
Theme : 1 Qbic hotel organisation is using digital engineering to improvement with existing
public presentation
Is Qbic hotel organisation is using analogue application to
improvement with existing carrying into action ?
Yes 8
No 5
Not sure 2
Total 15
Interpretation : From the above graph is focus on researcher is Qbic hotel is used digital
technology or not. In the same way, out of 15 respondent, 8 is agreed with this statement, 5 is not
6
Yes
No
Not Sure
0 1 2 3 4 5 6 7 8
8
4
3
Frequency

agreed with and 2 respondents will be not sure about such kind of conditions. With the help of
digital technology is organisation is improved profit rate and overall management.
Theme : 2 NFC engineering science is been utilised by administration
What kind of digital application is been used by administration of Qbic
hotel ?
Digital conference facilities 4
NFC engineering 3
Smart Room Keys 6
Cloud Services 2
Total 15
Interpretation : From the above chart, researcher is asked about the what type of digital
technology is used by organisation. In the same way, out of 15 respondents, 4 is agreed with
digital conference facilities. In addition, 3 respondent say NFC technology, 6 respondents say
Smart Room Keys and 2 respondent is agreed with cloud services. Thus, from the investigation,
it can be appreciated that astute room key are largely utilized by the administration of Qbic
Hotel.
Theme : 3 Using digital application is advantageous for administration
Is using digital application is positive for organization ?
7
4
3 6
2
Digital conference
facilities
NFC technologies
Smart Room Keys
Cloud Services

Yes 9
No 4
Not sure 2
Total 15
Interpretation : In the shape overview section at Qbic inn, the cross examination has
been asked by the exploration laborer with a specific end goal to know is utilizing computerized
application ends up being worthwhile for the organization or not. From think about the outline of
15 specialist, it was realized that 9 business, concurred with the contention and said that abuse
advanced pragmatic application is worthwhile for the association as it help in diminishment
endeavor and time. 4 specialist couldn't help contradicting the announcement and said that
advanced innovation isn't useful for the association it is perplexing to learn. 2 specialist didn't
know whether advanced application turns out to be worthwhile or not. Along these lines, this
infers utilizing computerized commonsense application is helpful for the organization of Qbic
lodging.
Theme 4 : Frequently administration of Qbic hotel using digital application ?
How would the administration of Qbic hotel using digital application ?
Very Frequently 8
8
Yes No Not Sure
0
1
2
3
4
5
6
7
8
9
9
4
2
Frequency

Frequently 5
Not frequently 2
Total 15
Interpretation : In the frame review led at Qbic Hotel, the cross examination has been
asked with the laborer in summon to know how as a rule advanced application has been used at
the game plan. The intention of requesting that this cross examination is accumulate the fine
topic about the pertinence of advanced pragmatic application in the organization. From the
examining of the frame test, it was recognized that 8 laborer said that frequently times, the social
control utilizes computerized application in their everyday concern activities. 2 laborer said that
shape test of 15 specialist, it was realized that 8 boss concurred with the contention and said that
the gathering activity and question got British limit unit subsequent to utilizing simple designing
in the course of action. 4 laborer denied it and said that battle and debate did not downplay in the
wake of utilizing entire number innovations and not concur. 5 laborer didn't know whether the
battle or distinction got tone after misuse computerized application or not. Consequently, from
the examination, it can be understand the gathering activity and distinction in reality got note
after execution of computerized building in the organization.
Theme : 5 Recommendatory to management the use of digital applied science inside
arrangement
How would you recommendatory to administration the use of digital
9
8
2
5
Very Often
Often
Not Often

application within structure ?
Using mobile application 4
Live chat 6
No recommendation 5
Total 15
Interpretation : Form the above graph, out of 15 respondent, 4 using mobile application,
6 is recommender live chat with customer and solve any problem related internal environment
and booking system related. This is one of the most important profit to increase market share of
organisation. At the end, 5 will be no recommend any such kind of new digital technology to
organisation. With the help of recommendation is focus on some changes is made as per the need
of customer requirement, so customer will be increase in future time or improve profitability
ratio. Some changes are main aspect of profit and productivity will be more high, with the help
of any recommendation of organisation. Digital technology is most important part for
organisation. This is help to increase overall development in market share or overall
improvement in performance management.
Theme : 6 Productiveness and charitableness's is indefinite quantity with the assistance of
digital technology
Are productiveness and profitableness is indefinite quantity with the
assistance of digital application ?
10
4
3 5
3 Using mobile
technology
Self Check In
Using Live chat
feature
No Recommendations