Project Report: Digital Technology's Impact on A One Communication

This report provides a comprehensive analysis of A One Communication's project management, focusing on the impact of digital technology on its business operations. The report outlines the project's aims and objectives, emphasizing the benefits of digitalization in enhancing productivity and improving customer satisfaction. It includes a detailed project management plan, incorporating risk management, scope definition, quality control, cost analysis, and communication strategies. The report also features a work breakdown structure and a Gantt chart to illustrate project timelines and stages. Furthermore, it presents the findings of a small-scale research study, employing both qualitative and quantitative methods, including questionnaires to gather data from respondents. The data analysis section interprets the research findings, highlighting key themes such as the perceived impact of digital technology on productivity, customer satisfaction, and employee skills. The report concludes with recommendations for leveraging digital technology to achieve a competitive advantage in the market.

Managing Successful
Business Project

INTRODUCTION
In this present time period, each and every business firm uses digital technology in order
to making the business successful. Digital technology helps in increasing business activities in a
better or easy manner. Technology aids in changing the process as well as operations of an
organisation. In order to producing better quality of services for consumers, organisations use the
advanced technology in its production process (Ajmal, Helo and Kekäle, 2010). This present
report is based A One Communication Company. IT provides the data communication services
to people so that they can connect with each other. In this present report mentions about the aims
and objectives of this project. Gantt chart and Work breakdown structure to give the stages and
frameworks to completion of project will be discussed in this. The researcher carried out the
research on small scale through applying the quantitative and qualitative methods of
investigation.
TASK 1
P1 Aims and objectives for project
Digital technology helps in making the business successful. In this present time period, for
making the business activities easier, every company adopt the technology in a better pr
systematic manner. From the business run in a easy manner and firms can do its operations in a
better way. The main benefit of digital technology is to making the products attractive as well as
qualitative. The people always buy the quality services or which can satisfy needs of consumers
in a systematic or better manner (Pinto, 2015). The wants and desires of consumers changing
very rapidly. It is necessary for the business firm to use new and latest technology in order to
making the better quality of services as well as products in a better manner on the basis of needs
of consumers. Through the modern marketing will be enhanced and on the other hand value of
traditional market will be decreased. It will develop the positive impact on the business on
continuous basis. In addition to this, cloud computing technology provides better opportunities to
business so that they can share transfer as well as share their data in a safe manner and with in
less time period. There are different social platforms gives better opportunities to the business of
ALDI and through this company can communicate with its consumers in better manner and
convenience them to purchase goods of an organisation. It will be helpful in making positive
brand image of company at market place. In order to expand business in to the new areas, ALDI
needs to arrange the more funds. It is also helpful for managers to implementing operations of
business in better manner and remove all obstacles.
Aim: “To determine that digital technology has transformed business activities”. A Case
Study on A One Communication organisation.
Objectives:

 To identify benefits of digital technology to A One Communication business.
 To determine effectiveness of digital technology.
 To evaluate some methods for expanding business in different areas through
digitalisation.
 Recommend some ways to transforming bushiness sand get competitive advantage at
market place with the help of digitalisation.
P2 Project management plan
For developing the effective as well as better development plan, it is necessary for A One
Communication organisation to determine the cost along with the time which needs to finish
project (Kerzner and Kerzner, 2017). It will be helpful for the managers to take the correct and
better decisions for good outcomes. Without these, company cannot make transformation in its
business process in a proper manner. These are some of the necessary factors given below which
are necessary in incorporating the project management plan:
Risk management- In each and every project, there is risk involve whether it is small or
large. In context to this, it is a responsibility of project manager to determine the risk for doing
the task in an easy manner. As A One Communication provides the data services to consumers
so it is necessary to use digital technology through minimizing risk.
Scope of project- IN this present business environment, there are many different
opportunities exist. It provides manager to increase its business activities and enhance scope of
project (Meskendahl, 2010). With the help of this, company can increase its operations as well
as business in a better manner. Through starting business online, firm can get many beneficial
opportunities.
Quality control- The main focus of people is on the better quality of products which can
fulfil their needs. It is a major component which is used through A One Communication through
implementing the business online. In this present time, A One Communication gives the better
quality of goods to its consumers. From this, firm can increase its growth rate and capture the
more market share at market place.
Cost- It is a necessary factor and without money firm cannot do any things. For start or
implement any kind of business operation, there will be need of funds. In context to A One
Communication organisation, if cost of project will be more then it will need more finance to
increase its activities online.
Communication- It plays a necessary role in implementation and also making the
activities successful. It is necessary that in an organisation communication between the staff
members and managers should be goods otherwise there can be more problem arise in business.
In context to this, coordination and communication help in completing project in better manner.

Time- It is a key element of project and under this, manager set the time period of every
activity so that staff members can focus on that and finish all activities within a given period of
time.
P3 Work breakdown structure and a Gantt chart to provide timeframes and stages
At the time of conducting the research, it is necessary for A One Communication to take the
feedbacks of consumers which are using its products as well as services. It is a necessary process
and helpful in taking the corrective decision related to plans (Nicholas and Steyn, 2017).
Regarding this, it is important for project manager to prepare the better action plan and divide the
time duration on the basis of activities in a better manner. In order to conducting research, there
are some stages given below:
 Identify issue.
 Literature review.
 Clarify the issue.
 Clearly define concepts and terms.
 Define population
 Collecting relevant data
 Analysing data
Gantt chart- It is a kind of chart under which series related to the horizontal charts is
mention with Lamont of the work or production done in given period of time in context to cost
planned for those kind of periods. It is called as visual presentation related to project and under
this all activities of research are divided and shown on chary which is easy to understand.
S. no Task Name Time Duration Begin Finish Predecessor
1 Identify issue 3 Days
2 Literature
review
8 Days 1
3 Clarify the issue 6 Days 1,2
4 Clearly define
concepts and
terms
5 Days 2,3

5 Define the
population
4 Days 4
6 Collecting data 10 Days 5
7 Analysing data 6 Days 6
8 Conclusion and
Recommendatio
n
4 Day 7
9 Submission of
report
1 Day 8

Work break down structure- It is helpful in minimizing all the complicated tasks to
gathering all activities in an effective manner (Rosenau and Githens, 2011). In addition
to this, it is a responsibility of project manager to divide activity in to the sub parts so
from this staff members can not face any issue in completing the task in better manner.
TASK 2
P4 Small-scale research by applying qualitative and quantitative research methods
It is essential or the researcher to carry out the research in a better manner and it will be
helpful in developing the valid outcomes. In order to achieve the objectives in better manner,
it is essential for researcher to select the correct tools as well as methods. It will be helpful in
converting whole research in to analytical study and it will make the research very easier. In
addition to this, it is necessary for researcher to select the better method of data collection and
gather data from the chosen respondents through a researcher (Müller and Turner, 2010). The
data and information should be related to the topic of research. There are three different
methods of data collection and these are qualitative, neutral and quantitative. In addition to
this, there are two other methods of data collection and these are primary and secondary.
Primary method- The data which are collect through this method is used first time.
There are many different kinds of collecting the primary data and these are questionnaire,
interview, surveys, observation etc. But in this research to collect data there is questionnaire
which is prepared through the researcher to reach at valid conclusion.
Questionnaire
Name:
Age:
Email-id:
Contact no.:
Q1) Does Digital technology helpful in enhancing the productivity of A One
communication organisation?
 Yes
 No
Q2) Last time when you purchased the services and products of A One communication
business firm?
 Last month
 Among one to two months

 Among three to 6 years
 One year ago
Q3) Will digital technology helps in improving capabilities and skills of staff members of
company?
 Yes
 No
Q4) Through adopting the digital technology, cost of operations or company can be
enhanced?
 Yes
 No
Q5) Can A One communication company provides better quality of services and products
consumers through adopting advanced technology?
 Yes
 No
Q6) Does proper utilisation of digitalization improves performance level of an
organisation?
 Yes
 No
Q7) How will you like to give the rate to satisfaction level with A One Communication
services?
 Very satisfied
 Satisfied
 Neutral
 Dissatisfied
 Very dissatisfied
Q8) Does digital technology helpful in transforming the business operations and activities?
 Yes
 No
Q9) What are benefits of digital technology to A One communication company?
 Increasing productivity
 Reduces cost of production
 Satisfy needs of consumers.

Q10) Give any recommendation to maintaining the performance level of company.
Secondary method- In order to collect the data, investigator used books, journals,
magazines and many other things. It is an effective way of collecting the right data in correct
manner.
TASK 3
P5 Analyse research and data with appropriate tools and techniques
Data analysis is necessary for manager for the better results. Under this, for collecting
the data, there are 30 respondents are selected through manager and take better review from
them (Shen and et. al., 2010). It is necessary that data should be relevant so that managers
can take effective decisions in favour of company. An interpretation and data analysis are
given below:
THEME 1: Digital technology helpful in enhancing the productivity.
Q1) Does Digital technology helpful in
enhancing the productivity of A One
communication organisation?
Frequency
Yes 18
No 12
Interpretation- On the basis of viewpoint of 8 people among the 30 that they said that the
digital technology is helpful in increasing productivity level of company but there are 123
people which are not agreeing with this statement.
THEME 2: Last time when you purchased the services and products of A One
communication
Q2) Last time when you purchased the
services and products of A One
communication business firm?
Frequency
Last month 6
Among one to two months 8
Among three to 6 years 4
One year ago 2
Interpretation- At market place there are some loyal consumers of A One Communication
Company which uses its services in a better manner. From the 30 respondents, there are 6

people who used its services from last 6 months and according to 8 respondents they
purchased its services among the one to two months.
THEME 3: Digital technology helps in improving capabilities and skills of staff
members
Q3) Will digital technology helps in
improving capabilities and skills of staff
members of company?
Frequency
Yes 20
No 10
Interpretation- On the basis of 20 people that they are agreed with this statement that digital
technology is helpful in improving capabilities and skills of staff members. With the help of
adopting new technology, A One communication provides better training to its staff members
so that their skills can be increased.
THEME 4: Adopting the digital technology, cost of operations or company can be
enhanced
Q4) Through adopting the digital
technology, cost of operations or company
can be enhanced?
Frequency
Yes 16
No 14
Interpretation- from the above graph, it has been stated that among 30 people, 12 said that
digital technology can increased the cost of operations and for purchasing the new
machineries and technologies, firm has to pay money.
THEME 5: A One communication company provides better quality of services and
products consumers
Q5) Can A One communication company
provides better quality of services and
products consumers through adopting
advanced technology?
Frequency
Yes 22
No 8

Interpretation- with the help of adopting new technology or using new machineries in the
production process, company can produce better quality of products for consumers. Among
the 30 respondents, 22 are agreeing with this.
THEME 6: Proper utilisation of digitalization improves performance level of an
organisation
Q6) Does proper utilisation of
digitalization improves performance level
of an organisation?
Frequency
Yes 18
No 12
Interpretation- In order to improving performance level of business, organisation uses the
digitalization. From the above mention graph, it has been concluded that 18 people are said
that through digitalization, performance of A One communication can be improved but 12
people are not agree with this.
THEME 7: Will you like to give the rate to satisfaction level with A One
Communication services
Q7) How will you like to give the rate to
satisfaction level with A One
Communication services?
Frequency
Very satisfied 8
Satisfied 7
Neutral 5
Dissatisfied 6
Very dissatisfied 4
Interpretation- Under this, among the 30 respondents, there are 8 people which said that
they are very satisfied from the services of A One Communication services. But according to
7 people they are only satisfied from its services. On the basis of 6 people, company need to
make more improvement in its services.
THEME 8: Digital technology helpful in transforming the business operations and
activities