This research proposal investigates the impact of digital technology on the business activities of Small and Medium Enterprises (SMEs), focusing on The Prince Regent Hotel in London, United Kingdom. The research objectives include comprehending business activities, identifying digital technologies used, evaluating the impact of these technologies on business operations, and recommending methods for improvement. The proposal outlines research questions related to the business operations, types of digital technology used, and the overall impact of technology on business activities. It justifies the project's selection based on understanding digital technology implications in SMEs. The proposal includes a literature review, activities, timescales, and methodologies, employing a qualitative research approach to gather precise information. The research will cover the impacts and implications of digital technology in small and medium-scale organizations.