Research Project: Digital Technology Impact on Tourism - Thomas Cook
VerifiedAdded on 2023/03/21
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Project
AI Summary
This research project investigates the impact of digital technology on the travel and tourism sector, specifically focusing on Thomas Cook. The project aims to understand the concept of digital technology, identify its link to the tourism sector, and determine various technology-related strategies applied within Thomas Cook. It employs interpretivism research rationality, utilizing both qualitative and quantitative research methods with primary and secondary data. A sample of 50 employees is analyzed to assess the impact of implemented technologies on productivity and profitability. The study concludes that technology plays a fundamental role in changes within the hospitality and tourism segment, enhancing communication, reservation systems, and visitor services. It recommends improving communication and learning new languages for better organization and management, ultimately enhancing the quality of services and adjusting the level of efficiency in the market share of the travel and tourism sector. Desklib provides access to this project and many other solved assignments.





