Quint Group: Assessing Digital Tools for Small Business Development

This report examines the impact of digital tools on small business development, using Quint Group as a case study. It explores the importance of technology in today's business environment, focusing on how companies can leverage digital solutions for improved productivity, transparency, and market competitiveness. The report details the purpose, objectives, and research questions related to Quint Group's mobile application project, including project management methodologies, work breakdown structures, and Gantt charts. It also covers data collection methods, including primary and secondary research, and discusses the application of both quantitative and qualitative instruments. The report emphasizes the need for businesses to adapt to market dynamics, incorporate technological advancements, and prioritize customer satisfaction through digital innovation.

Managing a Successful
Business Project

INTRODUCTION
Technology act as an important part in current circumstances of business. The efforts of
the company to compete in the market for longer duration have been narrowed down to
incorporation of the technologies in the business functioning. Irrespective of the size of operation
every organisation is aiming to adopt technological factors into business operation to achieve
superior business position in the market. The introduction of technology in to business operation
have improved productivity and transparency into business operations (Ahmed Dine Rabeh,
2013). An associtaion which will be taken into consideration into this segment is Quint group. It
is an technology based organisation catering its services in the finance domain. This report will
thoroughly analyse aim and objectives of the study and planning and development of a plan
which encompasses technological advancement in context of this organisation. Lastly, data
collected will be analysed and understood.
TASK 1
P1 Purpose and target of this report
It is very necessary to match steps with the environment so that company can prolong its
operations in the market. The market is continuously evolving, new technology and dynamics are
developed on a regular basis so that in order to operate in such an environment is has become
crucial for a business to adopt to latest trends and technology so to cater the needs and
expectations of the people in an ideal manner. Digital technologies have become a must have
components of a business. The incorporation of technology ensures that operations are carried
out in a advanced and efficient manner (Chesbrough, 2010). There are several varieties of
technologies which are launched in the market and an organisation avails the same depending on
the suitability of business. The company can compete with other organisation on the basis of
technology. The reason for which digital technologies have been successful is that it can lead to
positive outcomes on the organisation. The adoption of digitalisation helps in providing cost
effective measures of promoting and marketing of products. The data of prospects is stored and
communicated so that services can be enlarged. A development of technology goes through
various insights which results in a outcomes which provides with better solution to problems and
processes of business. The small business can be benefited direct this in numerous manner. It can
help a enterprise in development of a price composition which is lower than the existing one.
Other advantages that might be is automations in enterprise operations and ideal information
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storage. Quint unit is an organisation that aids in implementing modification through designing
strategies which supports in improving their respective operations. It helps in formulating a
roadmaps aids in proper transitioning of enterprise operations. The organisation is now looking
forward to develop a mobile software which will allow prospects to successfully manage their
activities and operations through their Handsets.
Topic: Influence of digital tools in helping small business development and creativity.
Background of this project:
It is necessary to evaluate the external market and to incorporate changes which are
essential for a business for its survival. The dynamics of market affect the business operation in a
slow and profound manner. To incorporate a change, it is necessary for a business to identify key
area which requires evolution. Market research is conducted to identify the sector which are not
able to cater the promised service. The outcomes of research are to be addressed by the company
in an ideal manner. It carries numerous benefits to organisation i.e. times and speed of delivery
of the services can be improved with this service (Crane and Matten, 2016).
An organisation can be aware of the needs and expectation of prospects through this
study. They are to be fulfilled with adopting suitable measures. The outcomes of research were
that the consumers are facing difficulties in accessing and managing their services and are
looking for an approach which is handy and convenient. Listening to the requirements of
prospects, Quint is looking to develop a mobile application so that the services can be
manipulated from the handset itself and provides a functionality on 24*7 basis. The efforts of
this small enterprise aims to achieve a desired level of customer satisfaction with initiatives in
digital technology sector. The improved customer experience will ensure that more and more
prospects are retained with the organisation.
Aim: “To evaluate the impact of modern tools for inculcate creativity and development for a
small size endeavour- A case study on Quint Group Ltd.”
Objectives:
 To ascertain the impact of modern technology on small business
 To evaluate importance of growth for an organisation
 To determine the relation between digital tools and development of small size company. Recommendation of various modes through that a business can incorporate digitalisation
Research Questions:
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 what is the impact of digital technology on businesses?
 How to understand necessity for development and improvement in association?
 How to analyse relationship between application and ontogeny in small commercial
enterprise?
 Assess the different ways through which an organization is including digitalization in
business activities?
P2 Project administration Programme
Report is defined to be an endeavour undertaken by an organisation to create something
of value. Whereas project management aims to monitor and manage the proceeding of project in
such a manner that targets established for the project are accomplished. There are variety of
activities which are included in project management which initiates with planning. Project
management plan aims to establish a blueprint which undertaken activities to be considered
while managing activities of the project. It is a documented set of activities which are to be
carried out in an serial and orderly manner. The inputs from various stakeholders are taken into
analyses which formulating a plan for this project. It is the duty of project manager to ensure that
activities are carried out as planned and turning it into a success (Den Hertog, Van der Aa, and
De Jong, 2010).
The different components which are taken into consideration are cost, scope, time,
quality and communication in a project. It is very important for a project manager to give due to
time and importance to each of the factors which are mentioned above. The brief description of
the factors is as follows:
Cost: Costs are amount which is paid by the company to successfully launch the services
into the market. The organisation can either outsource this task or can formulate a team to
develop mobile application. Opting for either ways will require huge amounts of funds. The
company have a achieved a renowned name in the market which will help them in procuring
funds.
Time: it is the time assigned by the administration to complete undertaking and set up
mobile technology services to consumers. It is necessary to create a time bound project as it
provides them with targets and motivate employees to achieve the same. Every activity is given a
definite amount and should be accomplished in that only to avoid delay.
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Scope: Scope in projection governance is defined to be activeness that are condemned to
finish a report. It helps in identification of the tasks which are to be carried out in a timely
manner. Major processes which are covered in scope are planning, controlling and closing.
Risk: It is defined to be the uncertainty which is attached to a project. Risk factor which
is attached to this project is lower as mobile application are receiving warm response from
prospects around the world. The digitalisation helped people in sticking to mobiles for a longer
duration.
Communication: Communication in projects plays a crucial role. It provides a tool to
manager to convey strategies and goals to be considered in this process. The employees working
on a project are communicated and updated on various happening on the project so that they are
motivated to perform with their full potential.
Quality control: it is necessary for every organisation to provide right quality of product
and services to people. Quint have to ensure that project retains its level of quality as it has
company's name attached to it. If the company is not able to deliver quality services it may
hamper its brand image in the market (Eckerson, 2010).
It is necessary for a business that all the above criteria are met which will help a company
in completing a project in a manner that customer expects.
P3 Work breakdown structure and Gantt chart
Work breakdown composition is a tool used by organisation to effectively manage a
project. Projects are a complicated process involving lots of factors to be carefully considered.
Therefore, it helps in classifying a complex work into various smaller parts for managing
elements so that it can be monitored and delivered into a successful manner. It undertaken
hierarchical division of activities by allocation a professional and appropriate time to each
activity. A business organisation adopts this technique to look after every segment of the project
and to complete the same in timely manner. But mostly these project completion tool is used by
organisations operating at a large scale. In smaller organisation projects are either outsourced or
formed a separate team with a small number of members. In context of cited organisation, Quint
Ltd have formed a separate project team which will take responsibility to complete it in an ideal
and timely manner.
Gantt chart is a tool to see the amount of work completion in a project. It uses graphical
map to describe listing of a specific assignment. This tool is developed by Henry Gantt which
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depicts the time duration, rootage and milepost achieved in context of a particular tasks. It is tool
widely accepted when planning and sequencing a project. Horizontal bars in a chart depicts the
amount of work done and how much is remaining. Quint Ltd. can utilise this time management
tool to design time scales for a project so that employees are motivated to achieve the same. The
roles and responsibilities to employees can be assigned to employees along with resource
allocation. The tasks which are not essential can be eliminated from the project which employing
this tool. This plays a crucial role in the monitoring and management of activities which are
useful and ensures timely delivery of mobile application service to people.
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The above mentioned activities are planned and will be followed so that project is
completed in time. The ideal development of mobile application will ensure that improved
customer service is provided to prospect. The level of convenience of the business operations are
improved as well. The company will be benefited from such measure in terms of growth and
enlargement of business operations.
TASK 2
P4 Application of quantifiable and qualitative instrument of data accumulation
It is essential to carry out an research by an business organisation to collect opinions and
views of consumers in context of organisational services and offerings. The researcher can adopt
various sources of collecting information such as primary and secondary sources.
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Primary sources: It is refers to the data which has been collected by the researcher
exclusively for the purpose of study. There are number of tools which are employed by an
organisation to gather first hand information. The major tools are questionnaire, interviews and
observational methods. The relevancy of the data is 100% as it is collected keeping in mind
organisational working. The data collected by the scholar is able to fulfil requirements of
researcher due to its high relevancy to the research topic. Quint Ltd have opted for tool of
questionnaire to collect information about the working so that discrepancies can be addressed.
Secondary research – The researcher can be used to gather and collect accurate data
which are related to past or present information as per the project topic. There are different
sources that can be used by investigator while conducting research that includes books, internet,
courses, etc. it can be consider as authentic method of data collection which support in gathering
relevant information for making project.
Qualitative research – Qualitative research is the scientific method which assist in
collecting and gathering theoretical data. It is a process of realistic research which can be used
for conducting depth understanding of social phenomenon. This method includes focus groups,
individual interview and observations.
Quantitative research – Quantitative method is used for collecting and gathering
numerical, statistical and mathematical data while preparing research report. It is used to
determine the opinions, thoughts, behaviour and attitudes of large number of population. The
numerical and statistical data can be collecting through pools, questionnaire and surveys.
In this project, qualitative research method can be used because it help in gathering
accurate data and information. It will provide authentic and reliable facts while making project.
The respondents are 20 in number are chosen through random sampling tactics.
QUESTIONNAIRE
Name:
Age:
Gender:
Contact details:
Q1: How important is technology for a small business?
a) Important
b) Not important
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Q2: Is building a mobile application is the best way to introduce digitalisation in a company?
a) Yes
b) No
Q3 Can Mobile application can enhance customer experience?
a) Yes
b) No
Q4 Digitalisation will be able to provide maturation and improvement to this enterprise?
a) Yes
b) No
Q5 Organisation will be able to increase numerous of clients through digitalisation?
a) Definitely
b) Not sure
Q6 Analyse the impact of digitalization on the company as a whole?
a) Positive Impact
b) Negative Impact
Q7 Do you think constructing a mobile tools is the almost perfect measure interpreted by this
enterprise?
a)Yes
b) No (There are other areas to improve)
Q8 Is this step is satisfactory by everyone?
a) Acceptable
b) Unacceptable
Q9 Term of effect of digitalization upon organization?
a) Short term
b) Long term
Q10 Recommendation ?
…...........
Secondary data: This refers to the information that has not yet been gathered by a
bookman. This data is available for other researcher for the purpose of assisting in their study.
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The data is published in magazines, journals and articles. The data is less relevant to the
particular research topic as it was collected for some other topic. The data is collected to support
the study or data undertaken through primary measures.
TASK 3
P5 Research Analysis
Data analysis is a tool to modelling of data for the purpose of obtaining useful
information from the same. With the tool of analytical and logical data is interpreted so that
conclusion can be formulated. It is a tool through which insights on various areas can be
developed. The data collected through questionnaire is to be interpreted and examined so that
results can be ascertained. The representation of the questions will be as discussed:
Q1: How important is application for a small size organization?
a) Important- 15
b) Not important- 5
Theme: Importance of application for a small business
Interpretation: It might be concluded as per above data is that 15 out of 20 respondents believe
that technology is crucial for an organisation. However there are still people who believe that it
is not as important as other factors.
9
15
5
Important
b) Not important

Q2: Is building a mobile application is the best way to introduce digitalisation in a company?
a) Yes- 12
b) No- 8
Theme: Mobile application is the best way to introduce digitalisation in a company
Interpretation: The graphs depict that 12 out of 20 respondents agree with the statement that
building mobile application help an organisation to adopt digitalisation in its operations.
Whereas 8 out of the total respondents did not agree with the fact that mobile application are a
great approach to venture into digitalisation.
10
Yes b) No
0
2
4
6
8
10
12
12
8
Column C

Q3 Can Mobile application can enhance customer experience?
a) Yes - 14
b) No- 6
Theme: Mobile application can enhance customer experience
Interpretation: It can be seen that larger number of people think that mobile application are a
great tool to increase level of customer experience. 14 out of 20 respondents agree with the fact
that mobile application are useful in enhancing level of customer experience whereas 6
respondents disagree with the statement.
11
a) Yes b) No
0
2
4
6
8
10
12
14
14
6 Column C

Q4 Digitalisation will be able to provide enhancement of an association ?
a) Yes- 16
b) No- 4
Theme: Digitalisation will be able to offer growth and improvement to this enterprise
Interpretation: It can be seen from the above pie chart that digitalisation is a measure which
helps in attaining growth and development to an organisation. 16 respondents agree with the
same whereas 4 responder believe that it is not the right approach for a business who is looking
to achieve growth and development.
12
16
4
Yes
b) No

Q5 Organisation will be able to increase number of customers through digitalisation?
a) Definitely- 13
b) Not sure- 7
Theme: Organisation is able to increase number of customers through digitalisation
Interpretation: 13 out of 20 responders agree that the organisation will be able to increase
number of consumers from digitalisation. The mobile applications will be a great tool to enhance
customer experience which will result in higher addition of prospects with the organisation. On
the other hand, 7 out of 20 answers unsure on addition of new members through digitalisation.
13
Definitely b) Not sure
0
2
4
6
8
10
12
14 13
7
Column C

Q6 Influence of digitalization on the organization as entire?
a) Positive Impact- 15
b) Negative Impact- 5
Theme: Effect of digitalisation on the company as a whole
Interpretation: Most of the respondents believe that digitalisation will have a positive impact on
the organisation as a whole. 15 answered that there will be positive impact on inculcating
digitalisation in operations where 5 out of 20 were on the other side and believed that it will have
negative outcomes on business.
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Positive Impact b) Negative Impact
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
15 5 Column C

Q7 Mobile tools is the most useful initiatives taken by company?
a)Yes- 11
b) No- 9
Theme: Structuring a mobile technology is suitable initiatives step taken by company.
Interpretation: It is identifies from the graphs that 11 out of 20 respondents think that it is the
most ideal step taken by the company as it will have a positive impact on the way people uses
services of the company. Whereas 9 answers pointing towards the fact that there can be other
measures through which digitalisation can be adopted.
15
)Yes b) No
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
11 9 Column C

Q8 Is this step is acceptable by everyone?
a) Acceptable- 14
b) Unacceptable-6
Theme: Acceptability of digital technologies tools
Interpretation: This step of creating a mobile technology is fully accepted by maximum number
of answerer that are around 14 in number out of 20 responsive. Whereas 6 responders out of 20
terms this step by organisation as unacceptable.
16
14
6
Acceptable
b) Unacceptable

Q9 Term of impact of modernization on organization?
a) Short term-7
b) Long term- 13
Theme: Affect of digitalisation on enterprise
Interpretation: It can be easily ascertained from the above graphs that 13 answering out of 20
believe that digitalization will have long term effect on the businesses of the institution whereas
remaining respondents believe it to be a short term tactics for an organisation. 7 out of 20 feels
that company cannot avail benefit of digitalisation for a longer duration.
P6 Recommendations
Quint group is already a settled brand in the market who is providing consumer finance services
to its customers. They are very warm with their customers and that is why the customers also like
to avail their services always. Since the company is planning to enter the online market and excel
there also. Their this changing decision is very good since it is a technology driven market and
all the companies are going digital then quint group also decided to bring this change in
themselves. Through the change, the working of management will also improve but there will
not be any change in the operations of the company as here is absence essential for them to
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Short term b) Long term
0
2
4
6
8
10
12
14
7
13
Column C

change their business. There are few recommendations that is required to be provided to the
senior authority of the company so as to make their operations more effective. They are as
follows:-
 They should make use of Cloud computing so that they can easily transfer their files and
data from one network to another.
 The company should use the app once before launching it for ensuring that none of the
problem might raised in future.
 It is the responsibility of the undertaking director to have a assess on all the activeness
that are introduced in the investigation and take care that it is accomplished in given
duration.
 Reviews of the customers should be taken compulsorily so as to bring improvements if
there is any issue to the customer.
TASK 4
P7 Self- reflection
This work interpreted by me played a crucial role in broadening my horizon and
enlargement of my skills and knowledge. Being an recreational in this sphere there were
respective instanced where I struggled and circumstances that made mine perform to top-quality
of my capacity. I have analysed in this report that it is essential to undertake factors which
technologically advance the operations of an organisation so as it gain a stability in
contemporary market. There are several issues which were faced by manager responsible for
undertaking a task. I was awarded the task to introduce digitalisation in an organisation. The
main hurdles which were faced by me is that:
 The sample selected were not technologically updated so they are not able to realize
discourse thoroughly and reply the identical.
 The time assigned to carry out the specified work task wasn't adequate so in order to
complete task on time various mistakes have been committed.
 Along with time there was lack of resource and data to be provided to perform the task.
Quint Ltd can ensure that while conducting researches for future purposes, assimilation
must be offered with suitable time and assets to carry out the same in proper ways. With the
acceptance of digital tools company can carry out its operational in an better style which
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ultimately help in phylogeny of browser. This task understood by me helped in nurturing my
skills and knowledge in consultancy domain.
CONCLUSION
It can be concluded as per above assignment that, tools is an only measure which can
ensure survival of a business in the long run. It is essential for a company to opt for such
measures to increase efficiency in business operations and increasing number of customers.
Project management plan is to be constructed which encompasses all the activities to be covered
in the project. The suitability of the technology is to be identified through conducting market
research so that it can have maximum impact on the functioning of a business. Development of
mobile application is undertaken after careful evaluation of data collected which turned out to be
favourable to this idea. The obstacles which were faced by researcher will help in nurturing his
skills in this domain.
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Project Logbook for the
chosen organisation: Quint
Ltd.
Name of the learner: Name of the Supervisor:
Project Title: Managing Business
Successful
Date: 18th December, 2017
Update of weekly research/ tasks
achieved (Account for a
minimum of six weeks with
dates)
What have you completed?
Did you fulfil Task requirements?
Are you on track and within
deadlines set?
Did you need to make any
changes to your project
management plan?
Comments
the undertaking which was
given to mine is to analyse
influence of modern tools on
small enterprise.
Yes
Yes, the tasks have been
accomplished within defined
period of time.
Yes, there were numerous
changes which were
introduced due to changes in
operating external
environment. To make the
project more sustainable some
new practice and features
were implemented in the
project.
Any risks and / or issues
identified?
 Did you identify risks/issues
with a lack of skills
required for undertaking
research tasks?
 Did you identify any
Yes, there were variety of risks
which were there. The major
issues were in selection of
respondents from diverse
backgrounds so to increase in
the scope in the operations.
But their opinion and views
were not graspable.
The responsive undertaken in
this research were not aware
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additional risks/issues that
have an impact on the
project management plan?
of technological advancements
in the market therefore they
were unclear on what type of
services they tend to opt for.
Problems encountered
 What barriers did you face?
 How did you overcome
them?
There was very less time and
resources provided to me to
conduct a study on such
crucial topic. I should have
been provided with relevant
data so to carry out research
in an ideal manner.
This company has
implemented different sets of
tactics that helps in enhancing
their skills so that they can
perform their work in
appropriate style.
New Ideas and change of project
direction
Employees can be motivated to
provide their valuable ideas
and advices so that project can
be performed in different
manner. Managers can take
steps towards this direction in
order to motivate and inspire
employees.
What Have I learnt about myself
this week?
 How did I feel when I had to
deal with tasks/problems?
 How well have I performed?
What did I contribute?
As I was new to these
situations I did not feel good.
Apart from my feeling, I
managed my circumstances
with confidence and easily
resolved all the problems.
I was able to perform good in
my tasks which was given to
me as my superiors guided me
in effective manner. guidance
and direction given by my
superiors. I think that I have
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 What can I improve on next
week?
completed my task with best of
my capacity.
From next week I can start
working on my research skills
and find out different areas
which requires attention. This
will help in enhancing my
skills and abilities and I will
able to perform my activities
in future in desired mode.
Tasks planned for next week
 Which tasks are priority?
 Have you set aside
sufficient time for
completion?
Next week my precedence
might be enhancing my
preparation and
communicating skills as these
are required to accomplished
my activities in proper
manner.
Yes, I have allotted sufficient
time to different skills which I
have to focus on. If I am not
able to complete it on time,
additional time for that has
also been appointed.
Project plan status to date (on,
ahead, behind)
On date assigned
Supervisor comments to address
Signature of the Supervisor and
date:
Template for Performance Review
Template to be attached with the
report by the learner:
1. What was the Project supposed to accomplish?
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The aim of this assignment is to determine the grandness of modern
tools in relation to company. This project has been executed in order to
achieve growth and development by applying technology.
2. Did the project succeed in its aims/ how do you know?
Specifically, please outline any evaluation and assessment
undertaken.
Yes, the report has completed all its set targets and goals. The
application of current application on to the association aided in
elaboration of dealings extra time. In order to measure the
effectiveness, they have taken feedback from customers.
3. What things do you think worked well and why? Evaluate all
aspects of the project (e.g initial inception, project activities and
project outcomes) from a range of perspectives.
In this project, research was the best thing which worked well. With
the help of project planning, proper allocation of resources and time
was done. This helps in achieving objectives in effectual way.
4. What problems emerged during the project and how were they
tackled? Was there timely identification of issues and resolution
during the project process?
Major issue was that, respondents were not aware about latest
technology.
5. What did you learn from undertaking the project?
This projects inform that implementation of latest technology is
must as it helps in achieving goals in desired and efficient
manner.
6. How would you rate your performance as a management
consultant leading the project?
I would rate myself 7 out of 10 as I am not more aware about
this sector and it requires for me to improve.
7. What strengths and weakness of your performance did you
identify?
My strength was that, I was able to interact with respondents in
proper manner. My weakness was that, I was unable to frame
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proper question for research.
8. How will this inform and support your continuous professional
development?
It is important for me to improve my ability. In order to carry
through my responsibility in proper mode, it is necessary to
improve continuously.
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