Digital News Report: Global Touchless Travel Adoption in Tourism

This report examines the global adoption of touchless travel within the tourism industry, highlighting the influence of digital consumer culture and technological advancements. The report explores how the COVID-19 pandemic accelerated the implementation of contactless technologies like biometrics, self-service systems, and mobile applications across airports, hotels, and various visitor attractions. It discusses the benefits of these technologies, including enhanced safety, improved customer satisfaction, and streamlined processes such as touchless check-in/check-out and digital menus. The report also touches upon the role of digital transformation in creating personalized travel experiences and the importance of ensuring traveler safety and well-being through measures like HEPA air filters and sanitation. Overall, the report concludes that touchless technology adoption is crucial for the future of tourism, with a continuous rise in its implementation across various facets of the industry to attract tourists and provide them with a safe and convenient travel experience.