Analysis of Digital Communication in the Workplace: MGT502 Report

This report examines the impact of digital communication in the modern workplace, focusing on its benefits and limitations. The report highlights how digital tools facilitate faster and more efficient collaboration and communication among colleagues, including instant messaging. However, it also acknowledges the challenges, such as balancing online workloads and the need for employee training. The report emphasizes the importance of strategies like face-to-face interactions and objective meetings to improve internal communication. The conclusion stresses the need for organizations to align their communication strategies with business objectives, referencing key sources such as Attaran, Bordi, and Oberländer. The report also includes an annotated bibliography discussing the importance of a digital workplace for employee productivity and knowledge optimization.

Digital Communication at Workplace
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Digital Communication at Workplace
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Author Note

Digital Communication at Workplace
Introduction
The communication in the workplace is greatly impacted by the technology and mostly
people in the workplace communicate digitally in today’s world. The environment of the
workplace is always connected with instant access to everything which are needed by the
employees. The digital communication has many benefits as well as it is limited by certain
downfalls (Attaran, Attaran & Kirkland, 2019).
Benefits of digital communication in the workplace
The digital communication has many benefits in the workplace of an organization like
(Bordi, et al., 2018)-
 It has made the collaboration and communication between the colleagues and associates
faster and efficient.
 The employees have the facilities of instant messaging which makes the exchange of
words easy and free
Limitations of digital communication in the workplace
The digital communication has limitations in the workplace of an organization like
(Oberländer, Beinicke & Bipp, 2019)-
 The purpose of digital communication is to assist people instead of getting in between
the course of the work. Hence it is difficult to maintain a balance.
 It sometimes become difficult to manage the online workload.
 Another challenge which the digital communication face is the lack of knowledge
among the employees for using the online platforms.
Strategies for strong communication in the workplace
There is the need for implementing strategies within the workplace for having a better
understanding of the internal communication system. The companies should encourage face to
face interactions for sharing information in a way which serves the interest of the company. This
can be done through different channels like inter office, visits in inter-department, conducting
objective meetings (Stark Nässlin, Gustafsson & Aman, 2018)
Conclusion
Thus from the above discussion it can be concluded that it is important for an
organization to find the needs of the communication and how it will help to meet the objectives
of the business (Cancialosi, 2016).

Digital Communication at Workplace
References
Attaran, M., Attaran, S., & Kirkland, D (2019). The Need for Digital Workplace: Increasing
Workforce Productivity in the Information Age. International Journal of Enterprise
Information Systems (IJEIS), 15(1), 1-23.
Bordi, L., Okkonen, J., Mäkiniemi, J. P., & Heikkilä (2018). Communication in the digital work
environment: implications for wellbeing at work.
Cancialosi, C (2016). Digital Communication in The Workplace Is No Longer Optional
Oberländer, M., Beinicke, A., & Bipp, T. (2019). Digital competencies: A review of the
literature and applications in the workplace. Computers & Education, 103752.
Stark Nässlin, R., Gustafsson, E., & Aman, A (2018). Digital Internal Communication: An
investigation of digital communication tools used within three organizations and
employees' attitudes towards these tools.