Digitalization's Impact on Small Business Growth and Innovation Report

This report analyzes the impact of digitalization on business growth and innovation, using Continental Consulting Limited, an IT firm specializing in business process re-engineering, as a case study. The report explores the firm's decision to adopt digitalization, focusing on the implementation of a website as part of the Internet of Things to enhance customer communication and sales. It covers project management aspects, including a project management plan (PMP), work breakdown structure (WBS), and Gantt chart, along with a discussion of project constraints such as scope, cost, quality, time, risk, and resources. The research employs both quantitative and qualitative research methods to assess the effectiveness of the website in supporting growth and innovation. The report aims to determine how a website can enhance business growth and innovation, analyzing the concept of a website in the context of Continental Consulting Limited, identifying ways a website assists in achieving growth and innovation, and evaluating its effectiveness. The report provides recommendations for the company based on the research findings.

Managing Successful
Business Project

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1............................................................................................................................................1
P2............................................................................................................................................3
P3............................................................................................................................................5
TASK 2............................................................................................................................................8
P4............................................................................................................................................8
TASK 3..........................................................................................................................................10
P5..........................................................................................................................................10
P6..........................................................................................................................................19
TASK 4..........................................................................................................................................20
P7..........................................................................................................................................20
CONCLUSION..............................................................................................................................21
REFERENCES..............................................................................................................................22
APPENDIX....................................................................................................................................23

INTRODUCTION
Digitalization is a process of conversion of traditional mode of operations into digital
format. Through digitalization, every firm irrespective of its size, sector or nature is getting
opportunities to innovate and renovate products, services and experience that is being delivered
to the market (Bertels, Koen, and Elsum, 2015). Thus, for a business venture to succeed in this
digital era, it has become critical and important to rethink about various aspects of business and
introduce digital technology in its various operations. The report is based in the case study of
Continental Consulting Limited that belongs to IT industry and mainly provides business process
re-engineering since 8 years. With recent development and innovation in this particular sector,
firm is thinking to adopt digitalization due to obsolete in technologies. The report will discuss
aims, objects for the project along with giving brief about project management plan, work break
down structure and Gantt chart. Further a research will be conducted with detailed conclusion
and recommendations to the company about the project.
TASK 1
P1
Digital technology in today's business scenario has not only changed the way business is
perceived and performed but also has become part and parcel of enterprises. Numerous
organisation today are implementing digitalization as a major sources for its product
differentiation, business growth and profitability. In present corporate scenario, every firm
traditional or modern belonging to varied industries that are competing in a virtual, digital space
(Boyle, 2017). This provides immense chances to a business to re-imagine and renovate several
ways to induce the behaviour of its customers and to serve them in most attractive and cost
effective manner. In context to a business process, re-engineering unit digital transformation
forms to be critically significant as it shrinks down processes that are been currently implied in
business, automates manual work and improves process structure into software. Thus, digital
technology by reducing down the process timing enables a firm to be more faster and reliable to
focus on what needs to be done to improve consumer's satisfaction, experience and
communication. For instance, digital technology is being adopted by Continental Consulting
Limited is assumed to provide company to enhance connectivity and communication with its
consumers by providing them a platform to get connected with company round the clock,
1

conveniently and in cost effective way. Further, it also enables to enhance its sales by connecting
potential customers, to get knowledge about their taste, preferences, demands etc.
Project Overview: The project is based on effect of digitalization in supporting
innovation and growth of a small business firm. Continental Consulting Limited is a IT firm that
deals in business process re-engineering since 8 years. With span of time company has realized
that in comparison to latest advancement introduced in IT sector technology used by company
has become obsolete (Brady and Davies, 2014). Thus, with motive to upgrade its IT techniques,
to be remain competitive and to diversify its business to attain growth firm is to introduce
advance innovation in its business process by adopting website as a part of internet of things in
its operations. This technology is expected to assist firm to maintain direct and frequent two way
communication with its customers that will lead to developing strong bond and amicable
relations with them. Also, it will serve as authentic platform for enterprise to determine
feedback, opinions and problems that could be analysed to make necessary modifications in
their present services, product or process.
Topic: ““The impact of digital technology supporting small business growth and
innovation”
Aim: “To determine ways in which website as a part of internet of things enables firm to
enhance business growth and innovation.”
Objectives
 To analyse concept of website in context to Continental Consulting Limited.
 To ascertain ways in which website assists growth and innovation aspects of Continental
Consulting Limited. To determine effectiveness of website supporting growth and innovation of Continental
Consulting Limited.
Research Questions
 What is the concept of website in context to Continental Consulting Limited?
 What are the ways in which websites assist Continental Consulting Limited to attain
growth and innovation?
 How does website support in growth and innovation of Continental Consulting Limited?
2

P2
PMP is a written document that serves a blueprint for a particular project. It describes
minute details of plan, its probable impact of firm, associated costs and likeable reward to be
gain after its completion, number of issues associated with its implementation and so on. In
reference to Continental Consulting Limited where company is thinking to enhance its business
efficiency and effectiveness by launching a new interactive website preparing a project
management plan becomes critical (Cleden, 2017). It is significant as an effective detailed PMP
will assist managers to formulate aims, ascertain workforce requirements, prepare strategies and
determine manner in which project is to recorded, measured and expressed to various
stakeholders. Mentioned below are certain important constraints related to project management
plan that firm needs to determine before launching a website as a part of internet of things:
Scope: In accordance to latest 2018 statistics, 90% of UK people virtually of all adults
from age 16- 35 years uses internet. Further, around two third of UK shoppers (61%) browse or
search every time when they shop either online or offline to build up their mind about the
company and its products/services. Thus, for continental Consulting Limited launching a website
forms to be a profitable investment as it will help firm to reach out more potential consumer and
build up relationship with them by creating memorable and joyful digital experiences.
Cost: It forms another important constraint that includes the estimate expense associated
with launching a website by in-depth study of various facets related to particular project. In
recent time internet has emerged as most feasible, fast and cost effective affair to be considered
by all type of businesses. However, developing a website is subject to incur upfront cost of
around $5000 to $4000 depending upon amount of products that are to be featured, their
intricacy and so on. Also apart from website development cost, Continental Consulting Limited
is subject to other associated expenses comprising cost of hiring professionals having intense
knowledge about the field for developing the website (Crane and Matten 2016). Further, cost of
opting for Search Engine Optimization involves upfront cost between $3000- $9000 in addition
to a monthly maintenance fee if around $200-$500 per month on an average. Therefore,
execution of project is subjected to prepare a detailed budget about the distribution of funds that
are required buy various activities while launching a website. Mentioned below is sample cost
statement:
Total forecasted budget for Website
3

Particular 2017-18(£)
Design 2000
Domain 100
Total Upfront Cost 4000
Content Updates 10
Hosting 100
SEO 5000
Training Charges 5000
Copyright 500
Total Charges 16710
From the above given table, it can be summarised that Continental consulting Limited require
approx. 16710 £ to implement digital technology at workplace. Enterprise require 5000 £ for
provide training to its employees so they can use digital tools at workplace. Further 2000 £
require for design and 4000 £ will be the upfront cost. Overall company require a total amount of
16710 £ to implement digital technology at workplace. Approx. 20000 £ will require to
implement this project. Quality : Just launching a website is not enough to get benefit out of it. For Continental
Consulting Limited, the main objective of launching a website is to develop customer and
business relationship. Thus, to be effective in capturing attention of its potential
customers, it is of immense significance for firm to develop a website that its interactive
as well as simple enough for customers to navigate and get access to the relevant
information they have been looking for (Du, Leten and Vanhaverbeke, 2014). In order to
provide high satisfactory digital experience to its potential clients, it is requisite for firm
to add qualitative aspect in its project that could be achieved by hiring experts for
developing the website . It will provide better insight about the concept of website and
ways in which it could be best utilized to maximize company's visibility in online market
(Jeston, 2014). At the same time, it is equally important for making firm's IT department
4

team proficient by providing them necessary training to monitor and modify the website
and its contents. Time: This constraint includes approx time period that launching of website by
Continental Consulting Limited will take. On an average, developing a website takes
around 1-3 months, however, to ascertain the exact time period company could make use
critical path method (Larson,Chang, 2016). This techniques will help managers to get
authentic and relevant information about various details related to project including time
frame. Risk: It forms an essential criteria that needs to be determined before hand during pre-
execution phase of project (Hillson, 2017). This will support Continental Consulting
Limited to determine probable issues related to launching of new website such as failure
of website, over budget, drop out in consumer traffic etc.
 Resources: The most essential resources that Continental Consulting Limited requires
while launching its website are software licenses, hardware such as technical
infrastructure comprising cables, switches etc. for its equipments, capital and human
resources.
All theses aspect of project management plan is important and essential for the project
manager to complete all activities of project within given time period. Cost of the project is
major element that define requirement of accurate amount of capital for completing project.
Time is another important aspect that define opening and ending time of completing project.
Some resources such as human, fund and many other are also useful for completing each and
every activity of project in successful manner.
P3
Work breakdown structure : A work break down structure is a hierarchical
decomposition of the work to be undertaken by project team to attain objectives and to compose
the required deliverables. It is basically graphically representation of different stages, work
packages and tasks that help managers of Continental Consulting Limited to efficiently manage
the project teams and to delegate necessary roles and responsibilities to them. In here, company
has bifurcated project of launching website by establishing practical aims and objectives.
Preparation of work break down structure will make it easy to define scope, project sequence and
5

different operations that are performed into smaller portions each of which depicts targets to be
achieved.
Gantt Chart: It is graph showing schedule of a project in form horizontal bar charts that
depicts timeline of a project comprising its duration, sequences of tasks, start and closing dates
and so on. Continental Consulting Limited is formulating Gantt Chart that enables managers to
program and monitor progress of project and its performance on timely basis and to
communicate milestone and project status to stakeholders. Managers uses Critical Path Method
that helps them to ascertain approx time taken by each task and thereby indicates earliest date by
which project is to be completed. Also, in case of any delay, it helps managers to either
automatically reschedule left out jobs by observing their initial duration or to decrease time
period of other tasks so that project could be finished on the pre set deadlines.
6

7

TASK 2
P4
Quantitative Research: This research emphasize on investigation of phenomena through
matrhematical, statistical or computational techniques in order to get the desired result in
numerical form like percentage, digits and so on. Continental Cosnulting Limited can make use
of various quantitative methods comprising sampling, surveys, questionnaire, online polls etc.
This will assist firm to determine impact of launching website in attaing busiensss growth and
innovations.
Qualitative Research: This type of research concentrates on gathering data through open
ended and conversational communication. It involves techniques to observe people and require
experts to study a given event, problem or phenomenon by in- deathly exploring totality of a
given situation. This research involves applying rigorous and systematic methods of transcribing,
coding and analysing trends and themes for interpreting the descriptive data. Qualitative research
in general is subject to a lot of time and high cost however this research is known for its reliable
and authentic data collection techniques. It involves various sources for obtaining relevant
information such as observation, interviews, focus groups etc. For Continental Consulting
Limited, this research could be fruitful for determining ways in which website assists growth
and innovation aspects of business.
Data Collection: for the purpose of determining effectiveness of launching a new
website and its impact on firm's growth and innovation questionnaire method has been adopted
by researcher. For the research, purpose primary data is been collected. The sample size that has
been taken into consideration is of 40 respondents selected through random sampling method
and include both employees and consumers.
QUESTIONNAIRE
Name:
Gender:
Occupation:
Contact no.:
Email id:
Q1) Are you aware about concept of website used by Continental Consulting Ltd in its
8

business?
 Yes
 No
Q2) What are the importance of digital technology on in an organisation.
 Improve performance and profitability
 Maximise customer's base
Q3) What are the support metrics for an efficient and effective company' website?
 Customer satisfaction rate
 Speed of first response
 Time resolution
Q4) Is launching a website essential for Continental Consulting Limited to develop their
relations with customers?
 Strongly Agree
 Agree
 Disagree
 Strongly Disagree
Q5) What is the most valuable feature that website of Continental Consulting Limited need to
have according to you ?
 Easy Navigation
 Great Html code
 Design
 Customer responses
Q6) Is Website is essential for the company to solve different issue which arise at workplace?
 Strongly Agree
 Agree
 Disagree
 Strongly Disagree
Q7) What are the main areas of website that Continental Consulting Limited should focus?
 Mobile Friendly
 SEO
 User Experience
9

 Content, design and features
Q8) Does launching a website help Continental Consulting Limited to enhance company's
online visibility and brand image among customers?
 Yes
 No
Q9) What are the likeable problem to be encounter by Continental Consulting Limited while
launching its website?
 Funds
 Time constraints
 Need for ongoing maintenance
Q10) Any recommendation for the Continental Consulting limited in context to launch a
website.
TASK 3
P5
Research Design: It is a procedure used by researcher to gather and analyse variables
that are been specified in a particular research problem and to find out its probable outcome. In
general,l there are three types of research design namely descriptive, experimental and
exploratory. In reference to Continental Consulting Limited, for conducting the research
descriptive research design is the most appropriate one to be opted. The reason behind that it
involves deep and detailed study of subject that assist in deriving authentic and reliable
conclusions.
Research Philosophy: Interpretivism philosophy is been taken implied in reference to
research for Continental Consulting Limited. This research philosophy includes studying
qualitative research areas that assists researcher to determine most accurate and reliable results.
Data Analysis: Thematic Analysis has be used in context to this particular research is for
data analysis. This method includes designing themes for each and every question that has been
framed in questionnaire that helps researcher to minutely determine responses of the
respondents.
Theme 1: Awareness about concept of website as used by firms.
Q1) Are you aware about concept of website Frequency
10

used by Continental Consulting Ltd in its
business?
 Yes 25
 No 15
25
15
Yes
No
Interpretation: As per the graph representation, it is concluded that most of people are
aware about the concept of website and its application in context to various business
organization.
Theme 2: Purpose for visiting website?
Q2) Importance of digital technology in an
organisation.
Frequency
 Improve performance and profitability 20
 Maximise customer's base 20
11

20 20 Improve performance and prof-
itability
Maximise customer's base
Interpretation: As per the above mentioned information, it can be concluded that digital
technology is more essential and important for the company. In this respondents are give equal
chances to the maximise customer's base and improvement of profitability and performance.
Theme3: Support metrics for efficiency and effective company website
Q3) What are the support metrics for an
efficient and effective company' website?
Frequency
 Customer satisfaction rate 5
 Speed of first response 10
 Time resolution 25
12

5
10
25
Customer satisfaction rate
Speed of first response
Time resolution
Interpretation: The information provided by the data revealed that major metric for
ascertaining a website effectiveness and efficiency remains the time resolution that is taken by it
in loading while customer is navigating it (25 out of 40 respondents). This is followed by speed
of response by which a company provides solution or reach out of its clients to which 10 out of
40 respondents agrees.
Theme 4: Launching a website will support Continental Consulting Limited to develop
customers relations
Q4) Is launching a website support
Continental Consulting Limited to develop its
relations with customers?
Frequency
 Strongly Agree 10
 Agree 20
 Disagree 7
 Strongly Disagree 3
13

10
20
7
3
Strongly Agree
Agree
Disagree
Strongly Disagree
Interpretation: The information revealed from above data concludes that 30 out of 40
respondents agrees that launching a website will definitely support Continental Consulting
Limited to enhance its consumers relationship.
Theme 5: Most valuable feature that website of Continental Consulting Limited need to
have
Q5) What is the most valuable feature that
website of Continental Consulting Limited
need to have according to you ?
Frequency
 Easy Navigation 12
 Great Html code 15
 Design 3
 Customer responses 10
14

12
15
3
10
Easy Navigation
Great Html code
Design
Customer responses
Interpretation: In accordance to above mentioned graph representation, it is certain that
most valuable feature for a company's website is its easy Html Code for which 15 out of 40
respondents were positive. On other hand 12 out of 40 respondents choose easy navigation to be
be key feature that is to be present in website.
Theme 6: Website makes it easy to handle customer issues
Q6) Is Website is essential for the company to
solve different issue which arise at workplace?
 Strongly Agree 12
 Agree 18
 Disagree 7
 Strongly Disagree 3
15

12
18
7
3
Strongly Agree
Agree
Disagree
Strongly Disagree
Interpretation: The above information concludes that 30 out of 40 respondents are in
favour of fact that website enables company to effectively handle its customer issues.
Theme 7: Areas of website that Continental Consulting Limited should focus
Q7) What are areas of website that Continental
Consulting Limited should focus?
Frequency
 Mobile Friendly 18
 SEO 12
 User Experience 7
 Content, design and features 3
16

18
12
7
3
Mobile Friendly
SEO
User Experience
Content, design and features
Interpretation: As per above graph representation, the most prominent areas of website
of which Continental Consulting Limited should focus on its been mobile friendly for which 18
out of 40 respondents agreed. On other hand 12 out of 40 respondents choose registration under
SEO to be areas of focus while designing a website
Theme 8: Website in enhancing Visibility and brand image of Continental Consulting
Limited
Q8)Does launching a website help Continental
Consulting Limited to enhance company's
online visibility and brand image among
customers?
Frequency
 Yes 25
 No 15
17

25
15
Yes
No
Interpretation: Majority of respondents (25 out of 40) are positive that launching a
website will enhance online visibility and brand image of Continental Consulting Limited among
its customers.
Theme 9: Likeable problem to be encounter by Continental Consulting Limited while
launching its website
Q9) What are the likeable problem to be
encounter by Continental Consulting Limited
while launching its website?
Frequency
 Funds 8
 Time constraints 10
 Need for ongoing maintenance 22
18

8
10
22
Funds
Time constraints
Need for ongoing maintenance
Interpretation: Majority of respondents 22 out of 40 thinks that for Continental
Consulting Limited is the most likeable problem to encounter in its website launch will be the
ongoing requirement to maintain the site on regular basis by proficient employees. This is to be
followed by time constraint for which 10 out of 40 respondents agreed.
P6
From the above mentioned information, it can be concluded that digital technology is
more essential and significant aspect for the success and growth of company within
predetermined time period. As per the above finding, it can be determined that more than half of
the population are agree as website is useful for the company by increasing productivity and
profitability of organisation. Some recommendation to the company as they provide training to
their employees who has lack of knowledge in area of technology. Business should also innovate
in their process, products and services which will also useful for the organisation to maximise
customer's base and achieve better results in limited time period. From above graph
representation it is ascertained that adoption of digitalization in form of launching a website is to
play significant role in increasing growth and performance level of business. It is evident from
response of majority of respondents who agrees that website proves to be effective tool for
Continental Consulting limited to build up bond with its consumers by enhancing firm's online
visibility and brand image. Thereby directly influencing clients trust and reliability of company.
19

Also it is essential for firm to develop a website that is easy to navigate and is mobile friendly as
it helps in saving consumer's browsing time to get access to required information. Further, for
Continental Consulting Limited to attain success in this project it is of critical importance to pay
critical attention on responding to its customer's queries on time as it forms major criteria in
ascertaining a website efficiency and effectiveness. Thus, on basis of data presented above it
could be concluded that launching a website will bear positive result on firms growth and
innovation and will also help company to develop amiable relationship with consumers.
However, as discovered by data analysis Continental Consulting Limited can likely to
face certain challenges that in opinion of respondents could be major barriers in company's
project. Some major problems includes need for ongoing maintenance that is of high value to
monitor the progress of website and to ascertain its effectiveness in capturing attention of large
target audience. Also, requirement of proficient staff forms another major issue as it will directly
influence the way company is handling its customer's feedbacks, queries and issues. Also,
website content and visualizes needs to be modify time to time so as to maintain attractiveness of
website and to makes clients aware about new services/products, various offers etc. Thus, firm
critically be needing professional employees having expertise in particular field of area. Further,
introduction of any new technology in a company is subjected to high cost and huge funds to be
invested that could be quiet challenging for firm to arrange. Thus, it is recommended to firm to
hire proficient IT experts to handle this new project. For managers of Continental Consulting
limited, it is also suggested to design an appropriate training program to induce them with
necessary skills and expertise to monitor and manage firm's website and to effectively
communicate to its clients queries and problems by providing them viable solutions.
TASK 4
P7
Research is most essential and important for me because with the help of this I am able to
easily understand needs of customer's and market trends. It will help me in improving different
area of mine such as communication, project planning, research skills, analytical skills. report
writing, progress monitoring and many other. All this will help me in dealing with different
situation and overcoming challenges. As per the above I came to know that the Website is
essential technology for the customers as well as company. It is more effective and useful
technology that assist in achieving competitive edge and increasing customer base easily.
20

Analysing appropriate knowledge and understanding regarding Website, I also came to read that
how one analyse the data from the different resources including questionnaire, survey, books etc.
There are large number of the sources are present in order to find out relevant information or
content from the selected respondents. Along with this, I only used questionnaire method
because it give accurate and relevant data which help in identifying the accurate number of
respondents who are know the concept of Website. Further, at the time, of measuring the data I
acquire different knowledge about the technology and many other software. With the use of
various diagram and thematic analysis method, I was able to complete each and every activity of
research in an appropriate and systematic manner. Therefore, it was assist me in increasing my
confidence and motivation level. It will also help in attaining my personal and professional goal
within predetermined time duration.
CONCLUSION
The report undertaken concludes that with digitalization, the way in which business is been
conducted. A detailed research has been conducted that concludes that launching a website is
definitely helpful for firm to enhance its growth and innovation. Also proper recommendation
and conclusion has provided.
21

REFERENCES
Books and Journals
Bertels, H. M., Koen, P. A. and Elsum, I., 2015. Business models outside the core: Lessons
learned from success and failure. Research-Technology Management. 58(2). pp.20-29.
Boyle, G., 2017. Design project management. Routledge.
Brady, T. and Davies, A., 2014. Managing structural and dynamic complexity: A tale of two
projects. Project Management Journal. 45(4). pp.21-38.
Cleden, D., 2017. Managing project uncertainty. Routledge.
Crane, A. and Matten, D., 2016. Business ethics: Managing corporate citizenship and
sustainability in the age of globalization. Oxford University Press.
Du, J., Leten, B. and Vanhaverbeke, W., 2014. Managing open innovation projects with science-
based and market-based partners. Research Policy. 43(5). pp.828-840.
Forsgren, M. and Johanson, J., 2014. Managing networks in international business. Routledge.
Hillson, D., 2017. Managing risk in projects. Routledge
Jeston, J., 2014. Business process management. Routledge.
Larson, D. and Chang, V., 2016. A review and future direction of agile, business intelligence,
analytics and data science. International Journal of Information Management. 36(5).
pp.700-710.
Nicholas, J. M. and Steyn, H., 2017. Project management for engineering, business and
technology. Routledge.
Pekuri, A. and et. al., 2014. Managing value creation: the business model approach in
construction. International Journal of Business Innovation and Research. 8(1). pp.36-
51.
Pellegrinelli, S., Murray-Webster, R. and Turner, N., 2015. Facilitating organizational
ambidexterity through the complementary use of projects and programs. International
Journal of Project Management. 33(1). pp.153-164.
Peppers, D. and Rogers, M., 2016. Managing customer experience and relationships: A strategic
framework. John Wiley & Sons.
Polonsky, M. J. and Waller, D. S., 2014. Designing and managing a research project: A business
student's guide. Sage publications.
Reich, B. H., Gemino, A. and Sauer, C., 2014. How knowledge management impacts
performance in projects: An empirical study. International Journal of Project
Management. 32(4). pp.590-602.
Online
Social media usage in the United Kingdom (UK) - Statistics & Facts. 2016. [Online]. Available
through; <https://www.statista.com/topics/3236/social-media-usage-in-the-uk/>.
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APPENDIX
Template for evidence collection to be attached with the report by the learner:
Project Logbook for the chosen organisation:
Continental Consultancy Company
Name of the learner: Name of the Supervisor:
Project Title: Managing a Successful Business
Project
Date:
Update of weekly research/ tasks achieved
(Account for a minimum of six weeks with dates)
What have you completed?
Did you fulfil Task requirements?
Are you on track and within deadlines set?
Did you need to make any changes to your project
management plan?
Comments
Impact of Website on business innovation and
growth.
Yes
Yes, each and every activities of the research is
completed in given time duration.
No, I have no need to make any variation in
project management plan because changes
impact on the business operations and activities.
Any risks and / or issues identified?
Did you identify risks/issues with a lack of skills
required for undertaking research tasks?
Did you identify any additional risks/issues that
have an impact on the project management plan?
Yes, there are certain drawbacks and problems
while conducting all research activities. It is
more difficult to gather content from various
sources.
There is some risks in making accurate and
proper policies and strategies for organising
research. There are some chances of issue such
as lack of fund, communication, resources and
many other.
Problems encountered
23

 What barriers did you face?
 How did you overcome them?
Main barriers which is faced by me are time and
cost.
In order to overcome this issue, I arrange
appropriate amount of capital from different
sources such as bank loan and many other.
New Ideas and change of project direction Website is effective and essential technology
for growth and success of business entity.
No,project need not require any alteration
What Have I learnt about myself this week?
 How did I feel when I had to deal with
tasks/problems?
 Did I find it useful to complete the tasks?
 How well have I performed? What did I
contribute?
 What can I improve on next week?
 How might this learning apply in the
future?
Website assist in performing all functions and
operations of the company in innovative and
essential manner.
Yes
I will complete task in an effective and accurate
manner which are executed as per the direction
of administration.
I desire to grow my communication skills.
This is significant and effective to work in
positive manner through use of proper aspects.
Tasks planned for next week
 Which tasks are priority?
 Have you set aside sufficient time for
completion?
Setting of actual objectives and targets, Data
accumulation method are shown as my
priorities.
Yes.
Project plan status to date (on, ahead, behind) Up to date
Supervisor comments to address
Signature of the Supervisor and date:
Template for Performance Review to be attached with the report by the learner:
24

 What was the Project supposed to accomplish?
In order to accomplish project, website play vital and effective role which is essential for them.
 Did the project succeed in its aims/ how do you know? Specifically, please outline any
evaluation and assessment undertaken.
To enhance image and goodwill of Continental Consulting Limited and make business
operations and functions of company at large scale.
 What things do you think worked well and why? Evaluate all aspects of the project (e.g initial
inception, project activities and project outcomes) from a range of perspectives.
I consider basic information about identifying various activities systematically. This impact and
effect on the research activities in negative manner.
 What problems emerged during the project and how were they tackled? Was there timely
identification of issues and resolution during the project process?
Yes, there are various issue which influence on business operations and functions in unfavourably
and negative manner.
 What did you learn from undertaking the project?
From this project, there is requirement of website for enhancing customer's satisfaction level. I
learnt from this project as it is essential for the company to achieving long term goals and
objectives with predetermined time duration.
 How would you rate your performance as a management consultant leading the project?
I rate myself 7 out of 10.
 What strengths and weakness of your performance did you identify?
In this project, my team management skill is excellent but communication is not good.
 How will this inform and support your continuous professional development?
It will perform and assist me in giving proper flow of communication by my senior authority.
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