This assignment solution addresses key aspects of case management within the Diploma of Community Services program. It begins by outlining methods for monitoring client progress and identifying necessary goal adjustments, followed by a discussion on negotiation strategies with relevant parties. The document then examines breaches of privacy and confidentiality, proposing methods for ensuring confidentiality and evidence-based practices in note storage. It outlines specific questions for service providers to assess client needs and explores contemporary behavior change models and interventions, using Kylie's case as an example. Furthermore, the solution details the evaluation of the author's performance in client management and defines the criteria and procedures for case closure, using Maria's case as an example. The assignment incorporates references to relevant literature on child abuse and family violence to support the presented strategies and interventions.