Student Assignment: Diploma of Community Services - WHS Management

This assignment, completed for the Diploma of Community Services, addresses key aspects of Work Health and Safety (WHS). It includes detailed answers to questions on OHS/WHS policies, participative agreements, consultation processes, hazard identification, risk assessment, and risk management strategies. The document also covers ISO 9001, record-keeping requirements, safety management procedures, and relevant legislation, emphasizing the importance of sustainability and the roles of WHS officers. Furthermore, the assignment explores policy and procedure, hazard identification, relevant legislation, and consultation processes within the context of workplace safety. The student provides a comprehensive overview of WHS principles and their practical application in community service settings, demonstrating an understanding of legal requirements, management commitment, hazard assessment, and safety training.

Running head: DIPLOMA OF COMMUNITY SERVICES
Diploma of community services
Name of the student
Name of the university
Author Note:

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Table of Contents
Assessment Task 1.....................................................................................................................4
Answers to Question No 1.....................................................................................................4
Answers to Question No 2.....................................................................................................4
Answers to Question No 3.....................................................................................................5
Answers to Question No 4.....................................................................................................5
Answers to Question No 5.....................................................................................................6
Answers to Question No 6.....................................................................................................6
Answers to Question No 7.....................................................................................................6
Answers to Question No 8.....................................................................................................7
Answers to Question No 9.....................................................................................................7
Answers to Question No 10...................................................................................................8
Answers to Question No 11...................................................................................................8
Answers to Question No 12...................................................................................................9
Answers to Question No 13...................................................................................................9
Answers to Question No 15...................................................................................................9
Assessment Task 2...................................................................................................................11
Policy and procedure............................................................................................................11
Type of Hazard.....................................................................................................................11
Identification of hazard........................................................................................................11
Relevant legislation..............................................................................................................12

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Consultation process............................................................................................................12
Quality System Documentation...........................................................................................12
Designated Person for informing issues...............................................................................12
Workplace Support Services................................................................................................12
Related policies and procedures...........................................................................................13
Responsibilities of the people the policy relates to..............................................................13
References................................................................................................................................14

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Assessment Task 1
Answers to Question No 1
OHS/WHS policies are the ones that clearly defines the commitment of an
organization to comply with the different kinds of the legislative policies. The OHS/WHS
policies have been the basis for the organization’s commitment to comply with the different
forms of WHS legislations and ensure the safety of the workers (Bennett, Dexter & Sakoulas,
2016). Some of the different WHS policies that needs to be followed by the management of
the companies of the organization are;
a. Clause 46 which represents the obligation to consult with the other duty holders of the
company
b. Clauses 47, 48 and 49 which provides the opportunity to the management of the
company to consult with the employees
c. Clause 50- Clauses 74 which represents Health and safety representatives
d. Clauses 60-Clauses 63 of the election of health and safety representatives
e. Clause 65 which disqualifies a health service representative if he fails to exercise his
power and rights in the best possible manner
Answers to Question No 2
The policies and procedures that covers the different types of the participative
agreements are a core part of the systematic approach that helps in the management of the
OHS. The policies and the procedures that are followed by the management of the
organizations must follow a certain set of process and systems that are important for the
success of the business in a proper and efficient manner. According to, Bleakley, (2015) the
participative agreements are gained through the likes of the induction and training activities,

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appointment of health and safety representatives and the implementation of the onsite and
offline communication agreements that are important for the success of the organization.
The implementation of the participative agreement helps the management to increase
the productivity and performance of the business, satisfy the people working in the
organization, motivate the employees and improve the quality of the organization.
Answers to Question No 3
The consultation with the workers and the consultation with the management of the
organization is generally a two way process between the organization and the workers. The
consultation process helps the management of the organization to discuss on the WHS
matters, listen to the different concerns, considering about the decisions of the organizations,
advising of the workers on different issues (Board, 2019). The consultation process is thus
bestowed on different types of the legislation process that helps in the success of the
organization in a strong manner. Some of the legislative items bestowed with the process are
as follows;
a. Requirement for PCBU’s are to provide proper WHS procedures
b. Providence of a mandatory option for training of the employees
c. The capability of the management to appoint a Workplace health and safety
representative
Answers to Question No 4
The hazard identification, risk assessment and the hierarchy of the risk management
are involved in a chain system. Each one of them has a serious link in between them. The
chain process involves the identification of the hazards at the beginning where the risks are
identified according to their chances of occurrence and their capability to occur at different
timings. The identification of the risks are then followed by their assessment where the risks

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are provided the category of high, low and medium according to their severity (Foster, 2019).
Last but not the least in any manner, the strategy of dealing with the risks are assessed
accordingly. Thus the chain system forms a clear link in between each other.
Answers to Question No 5
The risk processes of the organization can be identified with the use of certain steps
by the management of the business organization. This includes the likes of the;
a. Leading, follow up and management of the review process
b. The presence of a proper training activity that can be important for the success of the
organization
c. Judgement of the different effects of the conditions
d. Use of the best organizational procedures to ensure success
Answers to Question No 6
Risks and hazards in the organization can be identified through a number of different
steps. They are as follows;
a. The identification of the past accidents or incidents that are needed to occur again
b. The conduction of meetings with the employees to identify different kinds of the
safety issues
c. The presence of the different information related to the equipment.
d. The presence of creative thinking among the employees can help identify the issues
and hazards
Answers to Question No 7
ISO 9001 is a quality management system that is generally applied by most of the
organizations in their systems in order to bring in an improvement. The ISO 9001 quality

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management system is a set of different policies and processes that helps to make the
organizational operations in a smooth manner (Furci & Sunindijo, 2018).
There are different kinds of challenges that are generally faced by the organizations.
The presence of an acute economic crisis, globalization and other forms of challenges have
made it difficult for the organizations to play in a proper manner. The challenges faced by the
organizations is thus to be countered through the means of specialized and advanced options
like that of ISO 9001 quality guidelines (Grasso, 2016). The use of the quality guidelines cn
help the organization to increase their reputation and presence in the market.
Answers to Question No 8
The record keeping requirements of the business needs to be addressed in a strong
manner that will help in efficiently meet the different kinds of the legal requirements and
increase the relationships of the staffs with the management of the organization. The meeting
of the basic kinds of the legal requirements will involve the likes of the;
a. A proper cashbook or financial accounting program
b. Maintenance of the employee records
c. Maintenance of the different forms of the training methods
d. Keeping the sales records and also maintain the proof of the different purchases
Answers to Question No 9
The safety management procedures of an organization generally consists of a number
of selected elements that is essential for the success of the organization. The management of
the organization needs to ensure safety through the implementation of the following
elements;
a. Preparation and implementation of a safety Plan
b. Preparation and implementation of the different kinds of the rules and policies

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c. Training and recruitment of the employees
d. Monitoring and supervision
e. Reporting of the different elements
Answers to Question No 10
a. The presence of a good working knowledge on the legislation of the business
organizations is utmost essential for the involvement of the business in a strong and
efficient manner. The presence of the legislation can help protect the management of
the company, the employees as well as the customers of the business in an efficient
manner.
b. The major aims of the WHS act is to secure the health and safety of the employees
who work for the organization. The safety and health of the workers is ensured
through the minimization or total mitigation of the different kinds of the risks and
issues and using the organization to play a strong constructive role which can ensure
the success of the business organization (Kirby, Kaiser & Major, 2015). The
employers thus needs to be positive and strong to address the risks and the issues of
the organization.
c. Legislation is one of the most important parts of the WHS acts, regulations and codes
of practice. The acts presented by the different organizations gives a general overview
of the different process of making the workplace safety for the employees. The acts
generally presents a clear and transparent responsibility for the duties of the employer
and the business owner.

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Answers to Question No 11
Sustainability is such a concept that is engaged in the recognition of the economic,
social as well as the environmental responsibility of the organizations. The management of
the organization must use the occupational health and safety strategy to achieve the social
responsibility in a structured manner.
Answers to Question No 12
The management of the business organizations must monitor and evaluate the safety
and health performance of the organization and evaluate them in a strong and efficient
manner. The organization appoints the health and safety officer whom they approach to
reveal the information and make the necessary improvements .
Answers to Question No 13
The WHS officer undertakes some steps that are important for gaining the idea on the
different kinds of the risks and demonstrating a compliance in between the requirements for
hazard and different incidents (McInnes et al. 2017). This includes the likes of;
a. Keeping an up to date knowledge of the different types of work health and safety
matters
b. Monitoring of the different forms of policies and processes related to the WHS
requirements
c. The presence of appropriate resources and processes
d. The presence of different information regarding the hazards and risks of the
organization

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Answers to Question No 15
The importance of three elements of health and safety program are as follows;
a. Management commitment- The commitment of the management of the organization
is utmost import ant for the organization as because it helps the management to
commit the necessary resources and staffs towards the different projects.
b. Hazard Assessment process- The hazard assessment process will include the likes of
the organizational assessment process that includes the identification of the different
processes of the organization.
c. Safety Training- The safety training for the employees of the organization will help
them to employ the best skills of the organization.

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Assessment Task 2
Policy and procedure
The policies and the procedures of the WHS in business organizations are as follows;
a. To resolve the work health and safety issues
b. Providing the best training activities
c. Meeting with the workers to identify the issues of health and safety
d. Monitoring the issues of the health and safety in the workplace
Type of Hazard
The hazards involved in the WHS process are as follows;
a. Machinery issues that can cause serious damage to the employees
b. Electrical damages which can cause fatal damage
c. Small unhealthy spaces can lead to health hazards
d. Working in tall buildings is itself a serious hazard as any fall from height can be
seriously harmful and fatal in nature
e. Spills and trips in the workplaces filled with cords and wet liquids

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Identification of hazard
The identification of the different types of hazard must be carried out in a simple
procedure that helps to ensure the success of the organization. The ways and processes that
can be identified are;
a. Collection and review of different kinds of the information related to the hazards
b. Conduction of different kinds of regular inspections
c. Collection of information from the employees
d. Grouping of similar incidents and preparation of strategy
e. The identification of the severity of the incidents
Relevant legislation
The different kinds of the legislation laws includes the likes of;
a. The model Act of WHS
b. The different model codes of practice
c. The model regulations as formulated for the use in WHS
Consultation process
The consultation requirements for the organization have been formulated in such a
manner that it is able to involve all the different persons related to the WHS process. The
consultation is required in between the employees and the management as well as the
management and the supervisors.
Quality System Documentation
The management of the organization will use the likes of ISO 9001 quality system
documentation to use in the organization (Potter et al. 2017). The use of the following system
helps the organization to ensure success in the WHS policies.

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Designated Person for informing issues
The management of the organization will select the operational manager for the
success of the organization.
Workplace Support Services
The workplace support services includes the likes of the;
a. Welfare and social services
b. Rehabilitation and counselling
c. Support to family members
d. Support to the CSR activities
Related policies and procedures
The WHS policies and safety policies can be used in the organization to ensure safe
and healthy techniques.
Responsibilities of the people the policy relates to
The people of the organization must use and abide by the rules and the policies of the
organization in a structured manner to ensure success of the WHS policies (Regan & Giles,
2017). They must;
a. Follow the rules and regulations of WHS
b. Maintain a standard personnel area
c. Use safe work practices
d. Have an idea of the safe procedures

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References
Bennett, I., Dexter, L., & Sakoulas, K. (2016). WHS enforceable undertakings on the
rise. Governance Directions, 68(11), 669.
Bleakley, A. (2015). WHS Innovation. Technology, 1(1).
Board, P. O. B. A. (2019). Workplace Health and Safety Policy. Policy.
Coenen, P., Gilson, N., Healy, G. N., Dunstan, D. W., & Straker, L. M. (2017). A qualitative
review of existing national and international occupational safety and health policies
relating to occupational sedentary behaviour. Applied ergonomics, 60, 320-333.
Foster, N. J. (2019). High Court of Australia decision on WHS law.
Furci, J., & Sunindijo, R. Y. (2018). Impacts of the WHS Act 2011 on safety management in
small and medium construction companies. International Journal of Construction
Management, 1-11.
Grasso, M. (2016). Work health and safety resources and advice.
Grasso, M. (2016). Work health and safety resources and advice.
Kirby, T. A., Kaiser, C. R., & Major, B. (2015). Insidious procedures: Diversity awards
legitimize unfair organizational practices. Social Justice Research, 28(2), 169-186.
Lemaire, J. (2015). Cuts to cleaning hours raise WHS concerns. Education, 96(4), 1.
Lyons, T. (2019). Best practice review of workplace health and safety in the Northern
Territory.
Malachowski, C. K., Boydell, K., Sawchuk, P., & Kirsh, B. (2016). The “work” of workplace
mental health: An institutional ethnography. Society and Mental Health, 6(3), 207-
222.

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McInnes, J. A., MacFarlane, E. M., Sim, M. R., & Smith, P. (2017). Working in hot weather:
a review of policies and guidelines to minimise the risk of harm to Australian
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Potter, R. E., Dollard, M. F., Owen, M. S., O'Keeffe, V., Bailey, T., & Leka, S. (2017).
Assessing a national work health and safety policy intervention using the
psychosocial safety climate framework. Safety science, 100, 91-102.
Regan, L., & Giles, M. (2017). Queensland set for WHS crackdown: Hefty penalties likely
under harmonised legislation. Proctor, The, 37(6), 28.
Ross, A. (2018). Workplace law: Recklessness leads to landmark WHS prosecution $900 K
fine for NSW category one offence. Proctor, The, 38(5), 36.
Simmers, C. A., & McMURRAY, A. J. (2019). Organisational justice and managing
workplace innovation: How important are formal procedures?. International Journal
of Innovation Management, 23(03), 1950026.
Smith, M., & Lee, C. (2015). Workplace: Overseas assignment?: Work health and safety
obligations will apply. Proctor, The, 35(1), 36.
VIA, C. P., & MEANS, E. (2016). Policy & Procedure. POLICY, 1, 29.
Young, R., & Brawn, E. (2017). Employment law: Work health and safety duties and dealing
with bullying in the workplace by non-workers. Governance Directions, 69(7), 435.