HLTWHS004: Diploma of Community Services - WHS Assessment Questions

This document presents a completed assessment for the HLTWHS004 Manage Work Health and Safety unit, a component of the Diploma of Community Services. The assignment is divided into two parts: Part A comprises a series of questions addressing various aspects of workplace health and safety (WHS), including the impact of state and territory legislation on workplace regulations, the rights and responsibilities of individuals and organizations, due diligence requirements, general duty requirements, regulatory requirements, WHS policy requirements, hazardous manual tasks, hazard identification, risk assessment, and control principles, health and safety benchmarks, infection control, workplace support services, consultation and participation, human resources, legislative requirements for consultation, safe design processes, and the use of personal protective equipment (PPE). Part B presents case studies that require the application of WHS principles in practical scenarios, focusing on topics such as workplace support services, consultation activities, participation in review processes, and hazard identification and control within a community services setting. The document provides detailed answers to all questions, demonstrating an understanding of WHS concepts and their practical application in a community services environment.

HLTWHS004
MANAGE WORK HEALTH AND SAFETY
ASSESSMENT
DIPLOMA OF COMMUNITY SERVICES

Student name:
Student number:
Unit: HLTWHS004 Manage work health and safety
Part A – Questions
Question 1 Explain how state/territory legislation impacts workplace regulations, codes of practice and
industry standards, including WHS authorities.
Answer Development of national policy of Australia is being maintained by
Safe Work Australia. They are responsible for improving work health
and safety at workplace and it does not control or impose WHS
legislation. It is a business owner’s responsibility to satisfy all the
requirements of WHS which has been set out to carry out any
business in a state or territory.
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Question 2 Explain how state/territory legislation impacts the rights and responsibilities of persons
conducting a business or undertaking (PCBUs), officers and workers, including a duty of
care.
Answer According to Safe Work Australia an employer has to provide and
maintain safe system of work, storage, structure, sufficient facilities
to the workers and safe use of the instruments at work in conducting
a business or undertaking.
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Question 3 Explain how state/territory legislation impacts due diligence requirements.
Answer The WHS has described specific duties for a corporation and
unincorporated bodies like associations and club. According to it,
they require to meet its workplace safety and health obligations. The
officers’ duty is to monitor whether club and corporations are
obeying its duty or not.
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Unit: HLTWHS004 Manage work health and safety
Question 4 Explain how state/territory legislation impacts general duty requirements.
Answer The 2004 Act is about the duties of employees. Employees are
responsible for their own health and safety. They should take
reasonable care of other’s health and safety and must collaborate
with the employer for any clarification regarding the requirements of
OHS.
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Question 5 Provide two examples of regulatory requirements that relate to the community services
work environment.
Answer According to Leave Act 1976 if an employee has been working for a
single employer form last seven years, he will be eligible for taking
long service leave. According to the Children and Young People Act
2008 the organizations must provide protection and care to the
children and young people whose family members are working with
them.
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Question 6 Explain WHS policy requirements regarding designated person/s for raising issues.
Answer  A person requires reporting the issue verbally to its supervisor
or manager.
 A person can report the issue by following the workplace's
hazard reporting procedures.
 An issue can also be reported with the safety and health
representative.
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Student name:
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Unit: HLTWHS004 Manage work health and safety
Question 7 How does state/territory legislation affect performing hazardous manual tasks in a
community services environment? Provide two characteristics of a hazardous manual task.
Answer State legislation has a general duty of protecting health and safety of
workers at the workplace. It covers organisational factors of
psychological and physical health like extreme work load can
increase the probability of injuries. According to state legislation all
organisation must follow hazardous manual task to minimise these
factors.
 Sudden or high force
 Exposure to vibration
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Question 8 Explain how WHS policies should address hazard identification, risk assessment, and
control.
Answer Workers must be involved in risk control, hazard identification and
risk management process. Where the workers being represented by a
Safety and Health representative and HRS needs be involved in the
process of consultation. Hazard identification should be accepted
various times including:
 When a hazard has been identified
 If it is not been done before
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Question 9 Outline the principles of hazard and risk management regarding risk analysis in community
services work environments.
Answer A hazard can be identified by following four principles of risk and
hazard management.
 Identification of a hazard
 Assessment of a risk
 Controlling a risk
 Review
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Student name:
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Unit: HLTWHS004 Manage work health and safety
Question 10 Outline two hazard identification procedures according to the principles of hazard and risk
management.
Answer Hazard identification: It is a process of inspecting all work area and
work practice to recognize the hazard.
Risk: The probability of a hazardous event that might happen.
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Question 11 Provide an example of how you would apply Level 2 of the hierarchy of control to control a
hazard in a community services environment.
Answer I would apply Level 2 of the hierarchy to control hazard by using
engineering controls. For example, I will make physical changes to
lessen any remaining risk.
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Question 12 In the principles of risk assessment, what is evaluated?
Answer There are a fixed number of key principles of risk management
which are being used as an effective guide during the safety risk. The
principles of risk management are inspired by a hierarchy of controls
which has been developed to reduce the probability of risk across the
range of common activities.
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Unit: HLTWHS004 Manage work health and safety
Question 13 Provide two examples of health and safety benchmarks in a community services work
setting.
Answer Too many aspects must not be covered at once. The topic needs to be
kept simple in the beginning and keep a vision to defend participation
in the scheme for a busy worker.
Arrangements must be in a place like how the scheme of benchmark
going to be developed and what would be the long term goals.
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Question 14 Explain how state/territory legislation impacts infection control in a community services
environment.
Answer The main focus of infection control is to avoid pathogens from
coming into contact with workers. As per the Occupational Health
and Safety Act 2004, all the employers are responsible for providing
a safe workplace to their employees that include procedures of
infection control and training.
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Question 15 Explain how WHS policies should address workplace support services.
Answer  Resolving the issues related to safety and health.
 Having a discussion with workers regarding workplace safety
and health
 Monitoring the condition of the place of work and health of
the workers.
 Providing training and information.
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Student name:
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Unit: HLTWHS004 Manage work health and safety
Question 16 Explain how WHS policies should address consultation and participation.
Answer Consultation and participation can be considered as the most
necessary part of controlling safety and health risk.
 Employers and workers talk to each other about WHS
matters.
 They must pay attention to each other's concern and raise
their concern.
 They should share views and information.
 An employer should consider the worker's view before
making any decisions.
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Question 17 Why are WHS policies and procedures required to address human resources? Give two
examples.
Answer Human resource has a difficult job of making a balance of
employee’s best interest.
 Recruitment and selection can help in preventing illness and
workplace injuries in multiple ways. All successful
candidates must be demonstrated with safe work practice.
 Employees must be provided with training and instructions
relevant to their job role. It might include specific policies,
tasks or equipment, and procedures.
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Question 18 Explain the legislative requirements for consultation in a community services work
environment.
Answer In order to achieve a safe workplace, everyone must be involved in
work-related communication with each other so that risk and hazard
can be identified. It is a legal requirement of managing health and
safety risks.
Consolation with workers is required for:
 Identifying the hazard and risk
 Making decisions regarding control measures.
 Suggesting changes to the workplace
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Unit: HLTWHS004 Manage work health and safety
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Question 19 What are the two principles of safe design processes?
Answer  Persons with control
 Product lifecycle
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Question 20 Explain how WHS policies should address the use of personal protective equipment (PPE).
Answer PPE equipment can help in protecting the user from the hazard at
work. It includes gloves, high-visibility clothing, helmet, footwear,
eye protection, and safety harnesses.
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Question 21 In community services, what are two considerations that may need to be included in the
emergency procedures?
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Unit: HLTWHS004 Manage work health and safety
Answer  Raising the alarm
 Equipment locations
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Question 22 What are two ways you can use quality system documentation to evaluate record-keeping
policies and procedures?
Answer  Quality manual
 Quality policy
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Question 23 Give two examples of hazards common to a community services work environment and
suggest strategies for risk minimization.
Answer  Poor or inadequate lighting
 Extremes of temperature
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Student name:
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Unit: HLTWHS004 Manage work health and safety
Part B – Case study questions
Read the case study, then answer the questions that follow.
Case study (questions 1–3)
Arnold is a physiotherapist and a health and safety representative at a community health center that provides
nursing and allied health services. Arnold's manager Natasha has asked Arnold to conduct a review of the WHS
infection control policies, procedures, and practices in the workplace.
Arnold agrees to conduct the review but soon discovers that he requires some expert advice, as the knowledge
required to review some of the nursing and podiatry infection control procedures are beyond his scope of
practice.
The community health center does not permanently employ anyone suitably qualified to assist Arnold in this
infection control review process, so Arnold consults the WHS policies to find out what rights he has to access
help.
CS Question 1 What information regarding workplace support services should Arnold find in the
community health center's WHS policies?
Answer  Taking sensible care for his safety and health at the
workplace. And also take care of others safety and health.
 He needs to cooperate with his employer regarding any action
is being taken by them to comply with the OHS Act and
regulations.
 He must not interfere or misuse anything at his workplace to
support health and safety.
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CS Question 2 What consultation activities could Arnold use to involve the allied health and nursing staff
in the review process?
Answer  Identifying the hazard and risk
 Making decisions regarding control measures.
 Suggesting changes to the workplace
 Arnold must talk to his employer about WHS matters.
 Arnold must listen to his employer's concern and raise his
concern.
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CS Question 3 What are some ways that Arnold can ensure that the community health center workers
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Unit: HLTWHS004 Manage work health and safety
have a reasonable opportunity to participate in the review process?
Answer Community center workers have an opportunity to increase
their skills and expand their coverage. They also have an
opportunity to improve their quality of specialized occupational
health service in medium and big companies.
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Read the case study, then answer the questions that follow.
Case study (questions 4–7)
Fatima is a care worker at an aged care facility. Last week, Fatima noticed that the hoist she was using to
transfer a resident out of bed was very awkward to use.
Fatima mentioned the hoist to her colleague Jessica, who agreed that everyone finds that particular hoist hard
to use.
Fatima mentions the issue to her manager, Scott, and asks why something has not been done about the hoist.
Scott advises Fatima that this is the first he has heard of the issue as staff clearly aren’t reporting their near
misses on the incident reporting system.
When Scott discusses the lack of reporting at the next staff meeting, he is surprised to discover that very few of
the workers are aware of the WHS policies relating to risk management and hazard, incident and injury record
keeping.
CS Question 4 Why is it important for Fatima’s workplace to develop WHS record-keeping policies and
procedures?
Answer It is important for Fatima's workplace to develop WHS record-
keeping policies and procedures so that all the workers can be aware
of all the important information that might help in minimizing
incidents and injuries.
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CS Question 5 What important legislative record-keeping requirements should Fatima and the other
workers are aware of?
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Unit: HLTWHS004 Manage work health and safety
Answer A record paper or electronics must be kept firmly in such a position
where it can be available easily whenever required. The record needs
to be kept for a suitable period of time and after that, it must be
shattered.
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CS Question 6 What information should Fatima find in her WHS policies regarding hazard, injury and
incident reporting?
Answer Fatima will find the procedure for making a record of a hazard or
incident.
 What is an incident?
 What is a hazard?
 Reporting an injury.
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CS Question 7 What information should Fatima find in the WHS policies regarding the workplace
requirements for incident investigation and record keeping?
Answer  Cause of the incident and to prevent similar incidents in the
future
 Determining the cost of the incident
 Fulfillment of all legal requirements
 Identifying compliance with applicable regulations
 A process of compensations claims of workers
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Read the case study, then answer the questions that follow.
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Student name:
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Unit: HLTWHS004 Manage work health and safety
Case study (questions 8–12)
Isla is the manager of a team of community services workers that deliver domestic home help such as cleaning,
shopping and showering assistance.
Isla’s team recently had an external WHS auditor assess the safety management systems in the workplace.
The auditor recommended that Isla and the team update the WHS policies, hazard management and training
programs in their workplace.
The auditor also made recommendations that the workers should be included in the process of establishing
WHS priorities and developing a WHS action plan.
CS Question 8 Why is it important for Isla to include the workers in the process of establishing WHS
priorities?
Answer  To be aware of the surroundings
 Reduce workplace stress
 Use tools appropriately
 Use mechanical assistance
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CS Question 9 What factors should Isla consider when developing a WHS action plan in consultation with
the workers?
Answer  Identification of work-related hazards and commit to a
schedule for addressing these
 Reporting injuries and incidents within twenty-four hours of
an incident
 Investigation of the incident and corrective action must be
submitted within seven days.
 Ensure WHS introduction to the new workers.
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Unit: HLTWHS004 Manage work health and safety
CS Question 10 What are the potential barriers to WHS improvement in this work and how might Isla
identify those barriers?
Answer  Role and responsibilities
A safety team needs to be created including employees from all level
of management and specific employees need to be designated with
various roles.
 Infrastructure
Isla needs to give a clear transition plan and also require giving
updates regarding the progress frequently.
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CS Question 11 What are some common hazards that may be present in this community services
environment and what risk minimization strategies might Isla put in place to reduce risk to
the workers?
Answer  Carrying, lifting, pulling and pushing objects
 Slips falls and trips
 Transporting equipment and people in vehicles
PPE equipment and making a record of a hazard or incident can help
in minimizing hazard at work.
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CS Question 12 What are some essential factors required for Isla to monitor the progress of the WHS
action plan, and how can she monitor actual achievement against planned progress?
Answer The essential factors required for Isla to monitor the progress of the
WHS action plan for identifying work-related hazards, monitoring
report of incident and injuries.
The progress of WHS can be monitored by following the Action Plan
template.
 The implementation of the eight management standards can
be verified by using checkboxes.
 The current status of implication can be recorded through the
notes section.
 The completion of planned activities can be monitored using
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Unit: HLTWHS004 Manage work health and safety
Table 2.
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