Research Report: Disability Discrimination and Employee Motivation

This research report investigates the impact of disability discrimination on employee motivation within the workplace, specifically focusing on Marks & Spencer. The methodology includes a quantitative study using questionnaires, simple random sampling, and assessments of reliability and validity. The report presents findings on the types of discrimination experienced, the impact on motivation levels, and the challenges faced by disabled employees. The discussion section interprets the results, relating them to existing literature. Key themes include the prevalence of discrimination, the negative impacts on employee morale and performance, and the challenges faced by disabled employees. The report concludes with recommendations for M&S to promote equality and diversity, based on the research findings. The report uses primary data collected from employees of M&S through questionnaires to assess their experiences and perceptions of discrimination, focusing on the impact on their motivation and job satisfaction.

Research Report
(Equality and diversity in the
workplace)
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Executive Summary
This research report is based on disability discrimination and its impact over motivational
level of employees at workplace. Disability discrimination is a type of discrimination that has
negative impact over employees as well as an organisational performance. In order to collect
information about the topic, number of methods has been applied within an investigation. These
methods are questionnaire, quantitative study, simple random sampling, reliability and validity of
study etc. These are useful methods of data collection used by researcher for gathering primary
information about the existing topic. Along with this, results or findings of the study are
completely based on questionnaire because it provides valid results to the researcher. Discussion
is based on primary as well as secondary sources of data collection. In this, each objectives of the
study have been matched with the questions mentioned in questionnaire. This will support in
identifying relationship between the data founded through questionnaire and literature review.
Conclusion is another part of the report that includes entire summary of the project.
Recommendation has been based on results or findings obtained by researcher from
questionnaire. At last, researcher reflects their entire experience of doing this researcher which is
good.
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Contents
Executive Summary.........................................................................................................................2
Methodology....................................................................................................................................4
Results/Findings...............................................................................................................................7
Discussion......................................................................................................................................13
Conclusion.....................................................................................................................................17
Recommendation...........................................................................................................................18
Reflection.......................................................................................................................................19
REFERENCES..............................................................................................................................20
Appendices.....................................................................................................................................22
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Methodology
Methodology is significant part of the research report because it support researcher in
identification of that have been used for collecting and analysing information regarding the
impact of discrimination over motivation of disabled employees. Research was done with the use
of different methods such as quantitative research, deductive approach, questionnaire, probability
sampling etc. These are main methods that were used by researcher for collecting appropriate
information regarding the current study (Amjad and et. al., 2018). There are some useful
methods which will be explained as below:
Type of study: Research type basically divided into two parts which are qualitative and
quantitative. Quantitative research will be used under this report because it provide data in form
of numbers or numerical and also take minimum time as compare to qualitative study (Aoyama,
Hoshika and Honda, 2018).
Data Collection: This section mainly has two methods of data collection which are primary
and secondary. This report is based on primary data and for collection such type of information
questionnaire has been applied (Gaur and Kumar, 2018). This instrument helps researcher in
gathering of primary and valid information about the impact of disability discrimination on
employee’s motivation. In this method, researcher will require to make some close-ended
questions which will be shown as below:
Questionnaire
Q1) Do you experienced discrimination at workplace of M&S?
a) Yes
b) No
Q2) What type of discrimination you faced at workplace of Marks and Spencer?
a) Gender discrimination
b) Age Discrimination
c) Disability Discrimination
Q3) In which manner, disability discrimination impacts on your motivation level within Marks
and Spencer?
a) Positive
b) Negative
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c) Neutral
Q4) What are major negative impact you faced due to disability discrimination at workplace of
Marks and Spencer?
a) Decreased productively and confidence level
b) Loss of self control
c) Lack of job satisfaction
d) Poor performance
Q5) What challenges you faced due to disability discrimination when pursuing a job within an
organisation?
a) Disability pay gap
b) Lack of disclosure
c) Necessary accommodations are not always easy to get
d) Mismatch of supply and demand
Q6) How you handle disability discrimination at workplace of an organisation?
a) File an internal complaint
b) File a charge of discrimination
c) Filling a lawsuit
Q7) According to you, what are the ways that would be used by Marks and Spencer for
managing disability discrimination at workplace? ‘
a) Providing accurate training in disability issues
b) Communicating the equality policies and procedures
c) Develop effective and inclusive working environment
Q8) Does management of disability discrimination at workplace support M&S in fulfilment of its
CSR activities?
a) Yes
b) No
Q9) According to you, maintaining of strong relationship with disabled employees help Marks
and Spencer in achievement of its long term goals and objectives?
a) Strongly Agree
b) Agree
c) Disagree
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d) Strongly disagree
Q10) Suggest any recommendation to the M&S in promoting of equality and diversity at
workplace.
Sampling: For collecting data from the respondents, sampling is important because it
support researcher in selection of appropriate number of sample. 60 employees of M&S have
been selected through simple random sampling. This sampling is a useful type of probability
sampling. Main purpose of using simple random sampling as it consume less time and minimum
resources of an organisation as compare to non-probability sampling (Gjesfjeld and et. al., 2020).
Research Ethics: Ethics within an investigation is important because it support researcher in
completing of each activities of report in ethical and systematic manner. There are several
principles of research ethics that must be following by researcher. These ethics are beneficence,
autonomy, justice, non-malfeasance, truth-telling, promise-keeping, minimising the risk of harm,
providing right to withdraw, obtaining informed consent, protecting confidentiality and
anonymity etc. These are main principles that should be following by researcher while collecting
data from the respondents. This will help them in completion of research ethically (Güven,
2018).
Reliability and validity of research: This section of methodology is based on the reliability
and validity of data. It is possible with the use of questionnaire because it support researcher in
testing of reliability and validity of collected primary data. Therefore, questionnaire is an
important instrument for researcher for identifying or testing validity as well as reliability of the
data (Kelly and et. al., 2018).
Cost and access: Both are useful part of gathering primary data. This has been applied b
researcher during collection of information from the participants. Appropriate amount of capital
has been needed by researcher for making questionnaire according to the topic. Access is
necessary for researcher as to take permission from M&S for collecting primary data from their
employees. Therefore cost and access are useful part of methodology for researcher to gather
information from the employees of M&S easier (Page and et. al., 2019).
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Results/Findings
This section of research report is based on primary method of data collection which is
Questionnaire. This instrument is useful for researcher because with the help of this, they can
easily achieve valid and reliable results of this study (Schoonderbeek, 2018). Along with this,
this part of the report is only based on facts and figures and graphs which will be shown as
below:
Q1) Do you experienced discrimination at workplace of M&S? Frequency
a) Yes 35
b) No 25
Q2) What type of discrimination you faced at workplace of Marks and Spencer? Frequency
a) Gender discrimination 18
b) Age Discrimination 20
c) Disability Discrimination 22
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Q3) In which manner, disability discrimination impacts on your motivation level
within Marks and Spencer?
Frequency
a) Positive 10
b) Negative 45
c) Neutral 5
Q4) What are major negative impact you faced due to disability discrimination at
workplace of Marks and Spencer?
Frequency
a) Decreased productively and confidence level 15
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b) Loss of self control 10
c) Lack of job satisfaction 15
d) Poor performance 20
Q5) What challenges you faced due to disability discrimination when pursuing a
job within an organisation?
Frequency
a) Disability pay gap 20
b) Lack of disclosure 15
c) Necessary accommodations are not always easy to get 15
d) Mismatch of supply and demand 10
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Q6) How you handle disability discrimination at workplace of an organisation? Frequency
a) File an internal complaint 20
b) File a charge of discrimination 20
c) Filling a lawsuit 20
Q7) According to you, what are the ways that would be used by Marks and
Spencer for managing disability discrimination at workplace? ‘
Frequency
a) Providing accurate training in disability issues 20
b) Communicating the equality policies and procedures 22
c) Develop effective and inclusive working environment 18
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Q8) Does management of disability discrimination at workplace support M&S in
fulfilment of its CSR activities?
Frequency
a) Yes 40
b) No 20
Q9) According to you, maintaining of strong relationship with disabled
employees help Marks and Spencer in achievement of its long term goals and
objectives?
Frequency
a) Strongly Agree 20
b) Agree 25
c) Disagree 10
d) Strongly disagree 5
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