Workplace Discrimination Impact on Employee Performance: Sainsbury's

This research report delves into the issue of workplace discrimination, focusing on its impact on employee performance, using Sainsbury's as a case study. The report begins with an introduction outlining the research proposal, objectives, and questions. It then provides a comprehensive literature review, defining workplace discrimination, exploring its causes such as retaliation, sex, and age discrimination, and examining potential solutions like written rules, complaint protocols, and education. The methodology section details the research approach, methodologies (qualitative and quantitative), research philosophy (positivism), sampling methods, data analysis techniques, and ethical considerations. The data collection and analysis chapter discusses primary and secondary data collection methods, including thematic analysis. The report concludes with a summary of findings, conclusions, and recommendations for addressing workplace discrimination and enhancing employee performance, along with a personal reflective statement. The report provides a detailed examination of workplace discrimination, offering insights into its causes, consequences, and potential solutions within the context of a major UK supermarket chain.

RESEARCH PROJECT

Table of Contents
TOPIC: Workplace discrimination..................................................................................................1
CHAPTER 1: INTRODUCTION....................................................................................................1
1.1 Research proposal ............................................................................................................1
CHAPTER 2: LITERATURE REVIEW........................................................................................4
2.1 Introduction......................................................................................................................4
2.2 Literature Review.............................................................................................................4
CHAPTER 3: METHODOLOGY...................................................................................................7
3.1 Research Approach...........................................................................................................7
3.2 Methodologies..................................................................................................................7
CHAPTER 4: DATA COLLECTION AND ANALYSIS............................................................10
4.1 Data collection................................................................................................................10
4.2 Data analysis, presentation and Discussion....................................................................12
CHAPTER 5: CONCLUSION AND RECOMMENDATIONS...................................................24
5.1 Conclusion......................................................................................................................24
5.2 Recommendations..........................................................................................................24
CHAPTER 6: PERSONAL REFLECTIVE STATEMENT..........................................................25
6.1 Reflect on research methods used..................................................................................25
6.2 Consider research methods that could have been used..................................................25
6.3 Areas for further research...............................................................................................25
REFERENCES..............................................................................................................................26

TOPIC: Workplace discrimination.
CHAPTER 1: INTRODUCTION
1.1 Research proposal
Overview of research
Discrimination is explained as proposing, treating and discriminate people on the basis of
gender, race, religion, mental ability and some other factors. The workplace discrimination result
in the inequalities and also the poor employee morales. Poor commitment and the high turnover
that result in the negative impact on performance level of company (Bayl‐Smith and Griffin,
2014). Sainsbury is largest chain of the supermarkets in United Kingdom. This firm was founded
by John James Sainsbury in year 1869. It splits in three divisions such as Sainsbury Argos,
Sainsbury Bank and Sainsbury supermarkets Ltd. Sainsbury company is facing the legal action
from the female shop-floor workers which claim that they paid less as comparison to men
employees at supermarket chain.
Aim
“To determine impact of the workplace discrimination on employee performance.” A
study on Sainsbury.
Objectives
 To examine concept of workplace discrimination.
 To identify causes of workplace discrimination and ways to address them.
 To analyse impact of workplace discrimination on employee performance of Sainsbury.
Questions
 What is workplace discrimination?
 What are the causes of workplace discrimination and ways to address them?
 What is the impact of workplace discrimination on employee performance of Sainsbury?
Reason for choosing project
Present research represents about the workplace discrimination on employee
performance. Through conducting this research, information about the discrimination issue arise
at workplace determined in an effective manner. It helps in future to performing the activities
within given period of time in right direction (Chrobot-Mason, Ruderman and Nishii, 2014).

Learner conduct an investigation from personal and professional context. It helps in increase the
knowledge and skills of a learner in significant manner so that objectives can be attained.
Activities and Timescales

CHAPTER 2: LITERATURE REVIEW
2.1 Introduction
Literature review is body of the text that aim is to review critical points of the current
knowledge on specific area. This is comprehensive survey of the publications in particular study
area to specific research line. In this, researcher collect the information by using secondary
sources such as articles, journals, books and others. These all sources are helpful in give the
relevant information and data within less time period (Cleveland, Vescio and Barnes-Farrell,
2013).
2.2 Literature Review
Concept of Workplace discrimination
As per opinion of Mark Cox (2020) Workplace discrimination mainly refers to
discrimination which is faced by certain employees of the organisation at their workplace. This
can be of various types such as age, gender, race, ethnicity, skin colour, national origin, mental
or physical disability, genetic information, relationship to someone, pregnancy or parenthood. It
can occur in a number of situations which can result in some workers facing harassment at
workplace which can result in creation of a negative perception about the organisation. There are
various rules and regulations- external as well as internal and legal laws which help to protect the
employees against any kind of harassment and discrimination. Still, inspite of all this it is quite
prevalent in common practice. Therefore, steps and measures need to be taken so that no worker
in any company faces it. It is the responsibility and accountability of the Human Resource
Department to take action in these type of matters.
Causes of workplace discrimination and ways to address them
As per opinion of Jacqueline Charles (2020) Retaliation means that the employer takes an
action against the employee due to a certain reasons such as filing an employment discrimination
complaint or acting as a whistle-blower. Sex Discrimination is the common forms of
discrimination which is mostly faced by female workers of an organisation as they face being
treated unfavourably due to their gender. Disability is also a discrimination and in this Disabled
employees face different kinds of discrimination because of their disability as it is considered
that they would not be able to perform certain tasks due to it. In Age Discrimination, those
applicants or employees whose age is above 40 face this kind of issue. However, They are
4

legally protected with laws which have provisions against any employer harassing an employee
due to age.
To overcome from these issues, company needs to take some of the effective actions.
Management should involve the employee in the decision making process and provide them
training so that each one can work effectively without getting discriminated or arise conflict.
Other than this, there are some other ways given below to prevent the workplace environment
from discrimination:
Write rules- In order to prevent the workplace environment from discrimination,
management should written the rules. Sainsbury should have employee handbook that defined
about benefits eligibility, rules and holidays. To protect the workplace from discrimination,
policies need to be developed (Combs and Milosevic, 2016).
Set Complaint Protocol- Policy of discrimination should set the protocol that staff
members require to be follow if they complaint. The protocol begins with advising team
manager. There is a need to manager that discrimination related complaints are to be handled so
that positive working environment can be developed.
Educate- Give the inclusive and diversity training for staff members. This is necessary to
all workers in Sainsbury should be aware about what arise the workplace discrimination. From
this, each employee will learn something new and also prevent the workplace from any
discrimination (DeSouza, Wesselmann and Ispas, 2017).
Impact of workplace discrimination on employee performance of Sainsbury
According to opinion of Sarah Butler (2020) Workplace discrimination occurs at all the
levels and stages within company from the employment to retrenchment and remuneration to
assigning the job responsibilities. Discrimination resulting negative impact on employee as well
as organisational outcomes for an instance minimum job satisfaction, decrease organisational
commitment, minimum job performance, enhanced turnover and others. Discrimination reduced
the morale of employees and this also minimize employee performance. The workplace
discrimination can have the devastating consequences for whole organisation and its impact on
the employee performance. The aim of Sainsbury is to develop working environment where each
person feels respected, values and also treated fairly. Other than this, Sainsbury is facing the
legal action from the four female shop-floor employees which claim that management paid less
than the men at supermarket chain (Ferfolja and Hopkins, 2013). According to retailer that
5

higher pay for the stacking products in the warehouses is confirmed through uncomfortable
situations, unsocial working hours and the additional skills included. This kind of issue reduce
the morale of employees and also impact on their performance level at workplace.
6

CHAPTER 3: METHODOLOGY
3.1 Research Approach
The research approach is defined as a process consisting of steps from wider
assumptions to data collection, analysis, and interpretation methods. Research approaches are of
two different types which given below:
Inductive approach- It helps the researchers to develop the theory based on data analysis
findings. This is concerned to the emergence of new data theory. This generally concerned to
qualitative research and uses specific study test-related questions (Jansen, Otten and van der Zee,
2015).
Deductive approach- It is regarding testing theory that exists already. In this, an
investigator design research hypothesis on the basis of existing theories and also design research
strategy to test formulated theory.
There has been deductive approach used because this assisted in testing existing theories
based on perceptions of people and also depends on the qualitative method (Vickers, 2016).
3.2 Methodologies
Type of investigation
Research methods refers to techniques and processes that use in contextual data gathering
to uncover new information or create a better understanding of the topic.
Qualitative method- This deals with phenomena that can not be quantified
mathematically or statistically. In this way, data is examined in context to consistency or
theoretical way, so that it can be understood in an easy manner (Nadal, Davidoff and Fujii-Doe,
2014).
Quantitative method- This is a systematic analysis by mathematical, analytical, and
statistical techniques of any phenomena. This main aim of this method is to establish the
appropriate mathematical models pertaining to phenomena (Nier and Gaertner, 2012).
In present investigation, quantitative method has been used because this is mainly used to
quantify issue through generating the numerical data that can mainly transformed in usable
statistics.
Research Philosophy
7

It is related to belief regarding way under which the data should be collected, examined
and then used. There are positivism and interpretivism two different philosophies given below:
Positivism- On the basis of this philosophy, reality is stable and also can be mainly
observed as well as explained from objective viewpoint. This consists reality manipulation with
variations in independent variable to determine the regularities (Offermann and et. al., 2014).
Interpretivism- It content that by subjective intervention and interpretation in reality that
can be understood effectively.
In present investigation, positivism research philosophy has been used because this is
based on quantitative method and provide en rich information.
Sampling
This is process through which an investigator choose representative subset which could
mainly studied for particular topic so that specific conclusion can be draws. Two different
sampling methods are probability and non probabilistic. In present investigation random
sampling has been used as a part of probabilistic sampling to choose 30 respondents and these
are employees because they have understanding about workplace environment. Reason behind
using this method is that it gives the equal opportunities for all participants in target population
(Posthuma, Wagstaff and Campion, 2012).
Data Analysis
This is procedure of examining, cleaning, transforming and also modeling data with an
aim of searching the useful data and arrive at valid conclusion. In this, outcomes obtained are to
be communicated, suggesting conclusions and also supporting the decision making. In order to
analyse data, there has been thematic analysis used. In this method, themes has been developed
and make interpretations (Wood, Braeken and Niven, 2013).
Cost, access and Ethical Considerations
Cost is the main aspect of research and it is necessary in conducting an investigation in
systematic manner or complete with in the specific time period. In research, cost is related to
searching new materials, stationary cost, manpower, experimentation cost and some other things.
There is a need to an investigator to allocate the cost and divide on the basis of set activities. On
the other hand, researcher should have access to collect information from reliable and authentic
sources so that the valid conclusion can be drawn (Rosenblat and et. al., 2017).
8

Ethical consideration can specified as most necessary research part. Researcher needs to
collect information from the authentic sources and also obtain the informed consent. It is a
responsibility of researcher not to harm the dignity of researcher. There is a requirement to
obtain the full consent from participants prior to study. Other than this, confidentiality is a main
principle of ethics in researcher. In this, researcher should assure about keeping the information
of chosen respondents safe or not to be disclosed without their permission (Sargeant, 2016).
9

CHAPTER 4: DATA COLLECTION AND ANALYSIS
4.1 Data collection
This is explained as procedure of collecting and analysing information on the interest
variables in systematic manner. This enable answer to the arisen research questions and identify
the outcomes properly. Different data collection methods are primary and secondary.
Primary data collection- In this method, researcher collected information by first hand or
original research. The new information gathered regarding specific research area. Primary data
collection methods are based on research objectives and in-depth information that being sought.
There are different sources of collect information by using primary method such as observation,
questionnaire, interviews and others.
Secondary data collection- It has been gathered in parts through some other person. This
is inexpensive or free to obtain as well as act as strong foundation to any kind of research
project. Sources to collect the secondary information are books, journals, articles, internet
sources etc.
In conducting the present investigation, primary method will be used by developing
questionnaire on the basis of particular subject area. Questionnaire helps in collect data from
large sample size and within less time period.
QUESTIONNAIRE
Name:
Age:
Gender:
Q1) How long you have been in this organisation?
a) 3 months to 6 months
b) 8 months to 12 months
c) 1 year to 3 years
Q2) Are you aware about the workplace discrimination?
a) Yes
b) No
Q3) Have you ever feel discriminated at workplace?
10

a) Yes
b) No
Q4) Does workplace discrimination impact on the performance of employees in
Sainsbury?
a) Yes
b) No
Q5) On which basis, employees are discriminated at workplace?
a) Age
b) Gender
c) Disability
Q6) What are the different causes of arisen the discrimination at workplace?
a) Retaliation
b) Abusive relationship
c) Biasness
Q7) What is the negative impact of workplace discrimination in Sainsbury?
a) Develop interpersonal conflicts
b) Negative working environment
c) Increase absenteeism
Q8) What are various ways Sainsbury should adopt to remove the discrimination?
a) Educate all workers
b) Deal with discrimination complaints
c) Provide training
Q9) What are different legislation Sainsbury should implement at workplace to
minimizing the discrimination?
a) Age Discrimination in Employment Act
b) Civil Rights Act
c) Equal Pay Act
Q10) What benefits Sainsbury can get from prevent the workplace environment from
discrimination issues?
a) Develop positive working environment
b) Reduce employee turnover
11

c) Enhance employee performance
Q11) Recommend some ways to developed the workplace environment positive and
sustain employees for long time period.
4.2 Data analysis, presentation and Discussion
Data Sheet
Q1) How long you have been in this organisation? Frequency
a) 3 months to 6 months 5
b) 8 months to 12 months 10
c) 1 year to 3 years 15
Q2) Are you aware about the workplace discrimination? Frequency
a) Yes 25
b) No 5
Q3) Have you ever feel discriminated at workplace? Frequency
a) Yes 5
b) No 25
Q4) Does workplace discrimination impact on the performance of
employees in Sainsbury?
Frequency
a) Yes 22
b) No 8
Q5) On which basis, employees are discriminated at workplace? Frequency
a) Age 10
b) Gender 10
c) Disability 10
Q6) What are the different causes of arisen the discrimination at
workplace?
Frequency
12

a) Retaliation 9
b) Abusive relationship 8
c) Biasness 13
Q7) What is the negative impact of workplace discrimination in
Sainsbury?
Frequency
a) Develop interpersonal conflicts 15
b) Negative working environment 10
c) Increase absenteeism 5
Q8) What are various ways Sainsbury should adopt to remove the
discrimination?
Frequency
a) Educate all workers 12
b) Deal with discrimination complaints 10
c) Provide training 8
Q9) What are different legislation Sainsbury should implement at
workplace to minimizing the discrimination?
Frequency
a) Age Discrimination in Employment Act 10
b) Civil Rights Act 10
c) Equal Pay Act 10
Q10) What benefits Sainsbury can get from prevent the workplace
environment from discrimination issues?
Frequency
a) Develop positive working environment 10
b) Reduce employee turnover 10
c) Enhance employee performance 10
13

THEME 1: You have been in organisation
Q1) How long you have been in this organisation? Frequency
a) 3 months to 6 months 5
b) 8 months to 12 months 10
c) 1 year to 3 years 15
Interpretation: In this, there are 5 respondents and according to them they are working in
Sainsbury from 3 to 6 months. On the basis of 10 respondents that they are working in company
from 8 to 12 months and they are aware about working culture. 15 respondents are working from
1 year to 3 year.
THEME 2: Aware about the workplace discrimination
Q2) Are you aware about the workplace discrimination? Frequency
a) Yes 25
b) No 5
14
a) 3 months to 6 months
b) 8 months to 12 months
c) 1 year to 3 years
0
2
4
6
8
10
12
14
16
5
10
15
Column B

Interpretation: It has been stated that workplace discrimination develops the negative impact on
employee performance and organisational productivity. There are 25 respondents which said that
they have understanding about the workplace discrimination and the arisen issue from it in
company. Other than this, 5 respondents do not have understanding about it.
THEME 3: Ever feel discriminated at workplace
Q3) Have you ever feel discriminated at workplace? Frequency
a) Yes 5
b) No 25
15
a) Yes b) No
0
5
10
15
20
25
25
5
Column B

Interpretation: There are 5 respondents and they are agree with that they feel discriminated at
the workplace and also face some issues regarding discrimination. As per their opinion that they
discriminated on the basis of age because company give the importance to new employees
because they come with unique and different ideas. According to them, old employees have more
experience and they need not to learn something new. There are 25 respondents which said that
they never feel discriminated and they work in company for long time period. Manager treat all
employees equally and develop positive working environment.
THEME 4: Workplace discrimination impact on the performance of employees
Q4) Does workplace discrimination impact on the performance of
employees in Sainsbury?
Frequency
a) Yes 22
b) No 8
16
a) Yes b) No
0
5
10
15
20
25
5
25
Column B

Interpretation: From stated graph, this has been stated that discrimination reduces the human
capital while developing aggressive working environment. As per opinion of 22 respondents that
discrimination negatively impact on the performance of employees. In this, employer or
colleague workers treated the others on the basis of gender, race, disability, age and some other
factors. This reduces their motivation level and develop the negative working environment.
Conflict can be arise from discrimination and this reduce overall motivation of employees and
also they are not able to give their high performance. 8 remaining employees are disagree with
this and according to them discrimination impact on the productivity of an organisation.
THEME 5: Employees are discriminated at workplace
Q5) On which basis, employees are discriminated at workplace? Frequency
a) Age 10
b) Gender 10
c) Disability 10
17
a) Yes b) No
0
5
10
15
20
25 22
8
Column B

Interpretation: It has been stated in mention graph that employees are discriminate on different
basis or reasons. There are 10 respondents and according to their opinion that age is main factor
and company give the importance to new employees than old because they come up with the new
and unique ideas. 10 respondents said that gender is main factor of discrimination because in
this, manager give more importance to male employees than female. It reduces the morale of
female employees along with their performance. As per opinion of 10 respondents that disability
is main factor of discrimination because in this person is treated minimum favourable than an
individual without disability in similar circumstances. This kind of discrimination against the law
and develop negative impact on organisational productivity.
THEME 6: Causes of arisen the discrimination at workplace
Q6) What are the different causes of arisen the discrimination at
workplace?
Frequency
a) Retaliation 9
b) Abusive relationship 8
c) Biasness 13
18
a) Age b) Gender c) Disability
0
1
2
3
4
5
6
7
8
9
10
10 10 10
Column B

Interpretation: Discrimination causes the direct impact on behaviour of employees and affect
the organisational productivity in an effective manner. There are 9 respondents which said that
retaliation is main reason that cause discrimination. In this, manager punished employee for
engaging in the protected activity legally. This consist the negative job actions for an instance
demotion, firing, reduction in salary, shift in job etc. According to 8 respondents that abusive
relationship among employer and employee is also a main reason of discrimination because in
this employer and employee do not give respect to each other and working in their own manner.
13 respondents are agree with biasness because if manager bias among female and male
employees then it arise conflict and main cause of workplace discrimination.
THEME 7: Negative impact of workplace discrimination
Q7) What is the negative impact of workplace discrimination in
Sainsbury?
Frequency
a) Develop interpersonal conflicts 15
b) Negative working environment 10
c) Increase absenteeism 5
19
a) Retaliation b) Abusive relationship c) Biasness
0
2
4
6
8
10
12
14
9
8
13
Column B

Interpretation: The workplace impact on Sainsbury in negative manner. At workplace, many of
the people are aware that victim will be suffer after the experience of workplace discrimination
and it impact on the other employees as well. It impacts on the employees productivity. On the
basis of 15 respondents that discrimination at workplace develop the interpersonal conflict
among employees and from this they feel more demotivated. Interpersonal conflict at workplace
is disagreement in some manner that can be professional among two or more than two people. As
per opinion of 10 respondents that discrimination developed the negative working environment
as if people will be treated differently then this impact on their performance level and also
organisational productivity. According to 5 respondents that workplace discrimination enhance
absenteeism. From the discrimination issue, employees feel demotivated and they will not focus
on attaining the specific objectives. The enhance in absenteeism can arise increase employee
turnover rate in an organisation.
THEME 8: Ways Sainsbury should adopt to remove the discrimination
Q8) What are various ways Sainsbury should adopt to remove the
discrimination?
Frequency
a) Educate all workers 12
b) Deal with discrimination complaints 10
20
a) Develop interpersonal conflicts
b) Negative working environment
c) Increase absenteeism
0
2
4
6
8
10
12
14
16 15
10
5
Column B

c) Provide training 8
Interpretation: Sainsbury need to adopt the different ways to prevent workplace environment
from any kind of the discrimination related issues. There are 12 respondents and as per their
opinion that Sainsbury need to educate all the employees so that they can have the better
understanding regarding the workplace environment and also deal with the other person in
positive manner. As per opinion of 10 respondents that manager should deal with the issues
regarding discrimination. From this, employees will feel that they are part of company and
management take the action and try to be make the workplace better. There are remaining 8
respondents and they said that training is an effective way to give the information and better
understanding about the discrimination arise at workplace. Training help[s in enhance knowledge
and core competencies of employees so that they can work effectively by following all
procedures and policies.
THEME 9: Legislation Sainsbury should implement at workplace to minimizing the
discrimination
Q9) What are different legislation Sainsbury should implement at
workplace to minimizing the discrimination?
Frequency
a) Age Discrimination in Employment Act 10
21
a) Educate all workers
b) Deal with discrimination complaints
c) Provide training
0
2
4
6
8
10
12
12
10
8
Column B

b) Civil Rights Act 10
c) Equal Pay Act 10
Interpretation: There has been stated from mention graph that Sainsbury execute the
legislations at the workplace for reducing discrimination. As per opinion of 10 respondents that
Age Discrimination in Employment Act protects the people more than 40 years against the age
discrimination. This prohibits the discrimination as per the age in receiving the financial
assistance. According to opinion of 10 respondents that Civil rights act is necessary to be
executed because from this restricts manager from discriminating the employees against different
discrimination basis such as age, gender, religion, disabilities etc. This helped in treat all
employees equally and develop the positive working environment so that each employee can
work without facing any kind of issues. According to 10 remaining respondents that Equal Pay
Act helps in give the pay as per position of employees without arising any kind of
discrimination.
THEME 10: Benefits from prevent the workplace environment from discrimination issues
Q10) What benefits Sainsbury can get from prevent the workplace
environment from discrimination issues?
Frequency
a) Develop positive working environment 10
22
a) Age Discrimination in Employment Act
b) Civil Rights Act
c) Equal Pay Act
0
1
2
3
4
5
6
7
8
9
10
10 10 10
Column B

b) Reduce employee turnover 10
c) Enhance employee performance 10
Interpretation: From preventing the workplace environment, Sainsbury company can get the
many advantages from the discrimination related issues. There are 10 respondents and they said
that develop the positive working environment at workplace is main benefit that company can
get from the discrimination problem. According to 10 respondents that from reducing the
discrimination, absenteeism rate of employees will be reduced and they will be sustain at
workplace for long time period. Remaining 10 respondents are agree with increasing employee
performance and attain specific goals within specified time period.
THEME 10: Recommend some ways to develop the workplace environment positive and
sustains employees for long time period.
Interpretation: According to the 10 respondents that company needs to develop the equality
policies at workplace and also provide the equal opportunities to all staff members so that they
can able to work effectively. This helps in develop the positive working environment and sustain
staff members for long time period in an organisation. 20 remaining respondents said that
company needs to take the stritct action against the person that arise the discrimination. This kind
of actions will be beneficial to employees and they will focus on their work and perform the
business operations or activities in significant manner.
23
0
2
4
6
8
10
10 10 10
Column B

CHAPTER 5: CONCLUSION AND RECOMMENDATIONS
5.1 Conclusion
From above mention information, this has been examined that workplace discrimination
arise the issues in an organisation and this impact on employees performance. There has been
discussed about the different discrimination basis like age, gender, disability and others. The
literature review, secondary method has been used by considering online sources and opinions of
authors. The literature review has been done on the basis of arisen research questions. In order
to collect the information in literature review, there have been secondary sources used such as
books, journals and articles. In this, there has been discussed about the workplace discrimination
and the main causes through which it arise in an organisation. Research methodology is one of
the effective parts in conducting an investigation. There has been quantitative research method
and positivism research philosophy used as these are helpful in give the in depth analysis in an
effective manner. Information and data has been collected from secondary and primary methods.
To collect data, primary method has been used by developing questionnaire and chosen 30
respondents which were employees. To analyse the collected data by questionnaire, thematic
analysis has been used.
5.2 Recommendations
It gives the suggestions to an organisation for implement some changes and develop
positive work culture for people. Company should develop the written policy that explains the
rules as well as procedures about prevent the workplace environment from discrimination.
Management of Sainsbury should set the complaint protocol. Discrimination policy should set
the protocol that staff requires to follow if they need to lodge complaint. It is necessary that the
leaders and managers of Sainsbury handle complaints of discrimination. Managers should give
additional training and handle issue effectively.
24

CHAPTER 6: PERSONAL REFLECTIVE STATEMENT
6.1 Reflect on research methods used
Research methods are useful in completing an investigation in an effective manner. It
provides the tools and techniques through which research objectives can be attained. In present
information, I used the quantitative method because it helps in wider study about the research
and enable to provide the research outcomes. I used deductive research approach because this
explains the causal relationships among the variables and concepts. The other reason of using
this approach is that it is based on the quantitative method. In order to collect information, I used
the primary data collection method by developing questionnaire. I developed the questionnaire
on the specific research area like impact of workplace discrimination on employee performance.
I prepared 10 questions and my chosen respondents are employees.
6.2 Consider research methods that could have been used
In present investigation, questionnaire has been used as a research method to gather
information and data. Other than this, interview could have been used as research method. In this
method, there is an interaction among the interviewer and interviewee. Through using this
research method, research can get the detailed and in depth information regarding specific
research area. Dependability and accuracy of answers are provided through respondents can be
checked through probing and observation.
6.3 Areas for further research
In present investigation, researcher conducted an investigation that makes the operation
determination and also changes in a effective way. Present investigation helped me in better
understanding about the workplace discrimination and its impact on employee performance.
Investigator was able to develop the proper strategies for leading as well as guiding the team
significantly. Researcher solve the issues by consulting from supervisors. Other than this,
researcher assure to use all the ethical principles and conducting whole investigation in
systematic manner. In future, this research help in while doing some other investigation and also
able to deal with any issues.
25

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