Workplace Discrimination and Employee Relations: A Morrisons Study

This report investigates the impact of workplace discrimination on employee relations, focusing on a case study of Morrisons. The research explores the background of workplace discrimination, emphasizing issues like age discrimination and its effects on employee morale and productivity. The report details the rationale, research aims, objectives, and associated research questions. A comprehensive literature review examines the influence of discrimination in organizations, strategies for managing it, and the challenges faced by employees. The research methodology includes a qualitative approach to gather in-depth data. The report further discusses the research design, data collection methods, and data analysis techniques employed. It also addresses ethical considerations and limitations. The findings cover the impact of discrimination, strategies used by Morrisons, and the challenges faced by employees. Recommendations are provided to improve employee relations and reduce discrimination, concluding with references and appendices.

Research
Dissertation

Table of Contents
Title:.................................................................................................................................................1
Chapter 1: Introduction....................................................................................................................1
Chapter 2: Literature Review...........................................................................................................3
Chapter 3: Research Methodology...................................................................................................6
Chapter 4: Data Analysis and Interpretation....................................................................................9
Chapter 5: Research Outcome.......................................................................................................20
Covered in PPT.....................................................................................................................20
Chapter 6: Reflection research methods and for alternative research methodology.....................20
Chapter 7: Conclusion....................................................................................................................20
Chapter 8: Recommendation..........................................................................................................21
References......................................................................................................................................22
Appendix........................................................................................................................................24

Title:
“To determine the impact of workplace discrimination on employee relation at
workplace.” A study on Morrisons.
Chapter 1: Introduction
Background of the Research
The workplace discrimination is based on the prejudices and it occurs when staff
members is treated in an unfavourable manner due to gender, religion, race, disability, age and
some other characteristics. If company treat some person differently due to possess various
characteristics to some other staff members that is unlawful (Attell, Brown and Treiber, 2017).
There is a discrimination arising on the basis of age and this can impact on the employee relation
at workplace. In an organisation, age discrimination is practice of letting age of an individual
unfairly become factor when deciding which receives new job, promotion and some of the other
job advantages. Morrisons is a supermarket in United Kingdom. It was established in year 1899
by William Morrison. In this organisation, there are many employees who are working from the
long period of time and company treat them in a better manner. The effect of discrimination is
not limited to the physical but it develops the mental impacts on staff members consisting
depression, self control loss, developing the anxiety disorders which leading to staff members
becoming hostile. The discrimination has impact on employees as well as working environment
also.
Rationale of Research
Present research taken into consideration on impact of workplace discrimination on
employee relation at workplace. The discrimination negatively influence on the employees
productivity as well as relations at workplace. This reduces the organisational productivity.
Researcher mainly conducts the present investigation from personal and professional context. In
personal manner, researcher wants to enhance the understanding regarding the workplace
discrimination (Baur and et. al., 2018). It can increase the skills and core competencies. On the
other hand, researcher can able to get the understanding about conducting research by
performing all the activities of an investigation. This can help in enhance the professional
understanding of an investigator.
Research Aim
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The key aim of this particular research is “To determine the impact of workplace
discrimination on employee relation at workplace.” A study on Morrisons.
Research Objectives
The potential objectives of this particular research that in-consist over this specific area of
study are described as below:
 To investigate the influence of workplace discrimination in an organisation.
 To determine different strategies applied by company to manage workplace
discrimination within the organisation.
 To identify the challenges faced by employees due to workplace discrimination.
Research Questions
The appropriate questions that are interconnected with the specified aim and objectives of the
research are described as under:
 What is the influence of workplace discrimination in an organisation?
 What kind of different strategies applied by company to manage workplace
discrimination within the organisation?
 To identify the challenges faced by workers due to workplace discrimination?
Literature Review
It is main part of research that helps in collecting information by using secondary sources
like articles, internet sources, journals, magazines and others. As per the current research, the key
literature difference is impact of workplace discrimination on employee relation at workplace.
There has been research questions used in order to fulfill literature gap. Such issues relate to
thorough and systematic achievement of research goals and objectives (Berrey, Nelson and
Nielsen, 2017).
Influence of workplace discrimination in an organisation
As per viewpoint of ALISON DOYLE (2019), Workplace discrimination occurs when a
job applicants or worker is to be treated unfavourably due to race, nationality, skin colour, age,
gender and some other characteristics. Discrimination is prohibited in any area of employment
such that discrimination at the workplace goes beyond recruiting and dismissal into
discrimination which may occur to an employee. Unlawful discrimination may also occur when,
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in work circumstances such as denial of membership or fair treatments in a trade union or in an
organization, discrimination against any person has an unproportionate impact on a particular
community because of his or her specific requirements. The workplace environment develops the
negative impact on an organization. From the discrimination, poor working environment at
workplace developed and this reduce the productivity of the company. From the discrimination
issue, conflict arises among the employees and managers and this negatively impact on their
relations. It is main reason that the manager should handles the business operations efficiently
and also makes sure that no organization’s gender, race and colour are discriminated against. It
can help boost the company's efficiency levels, while also allowing employees to efficiently
reach their goals.
Age discrimination at workplace happens when age of an individual is unfairly used as
factor in employment. It is practice of letting age of a person when deciding that receives
promotion and some other job related benefits. Termination decisions cannot be based entirely
on their age (Coyne and et. al., 2017). Older workers who claim they have been discriminated
against to help younger workers are typically impacted by age discrimination, but even cases of
younger employees being replaced by older workers have taken place. The old employees have
the more experience as comparison to the new or younger employees. They can give the training
to the new staff members regarding the work and also about the job role.
Different strategies applied by company to manage workplace discrimination within the
organisation
According to viewpoint of Natalia Autenrieth (2020) Workplace discrimination is main
issues for Morrisons Company and this negatively impact on performance level of staff
members. Arising the age discrimination issue leaving the old and experienced employees from
workplace. In regards to this, it is necessary for management to take some appropriate action to
managing the age discrimination at workplace. It is necessary that all staff members of any age
are mainly protected from the age discrimination. There are some of the effective strategies
given below:
Redundancy procedures- Morrison should assure that redundancy policy does not
indirectly or directly discriminate against the old staff members. The right to the mandatory
redundancy pay is not constrained by higher or lower level. If the employees are under 18,
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employer will pay the mandatory minimum redundancy allowance to them (DeSouza,
Wesselmann and Ispas, 2017).
Retirement rights- The retirement age is when a staff member selects to retire. It is
necessary for Morrison Company to set the compulsory retirement age for the staff members.
Manager can only make employee retire if they can explain it in specific circumstances.
Develop policy- There is a need to organisation to develop the policy regarding the age
discrimination so that this issue can be removed. If at workplace, there is any unacceptable
behaviour happen then manager needs to take the strict action immediately. It may include an
individual that has been discriminated against aside.
According to the views analysis of Barak, (2016), in today’s era businesses are focuses over
conducting business for an end goal to achieving growth and success, thus, discrimination
mainly refers as the key issue which has wider impact over the operations and progression of the
business. Morrison is a large supermarket chain which has its global operations and the key
motive of the business is to attaining higher growth and success via managing equality and
reducing discrimination at workplace. As a large international brand, there are assorted strategies
that can be implemented by the Morrison to manage workplace discrimination within the
business, this it is the key obligation of the manager and higher authority of the business is to
implement effective ways and approaches to manage discrimination and develop effective
relationship among employees so that growth can be attained in appropriate manner.
Appropriate employee training is terms to be the key strategic step which plays an imperative
role in developing the ability and knowledge of the employees in relation to their rights and the
roles which are needs to be performed by them. In addition to this, suitable policy
implementation in relation to equality and diversity are also taken as the key strategy to develop
the operations of the business at higher level. Furthermore, equal opportunity implementation is
also a major tool which may leads the business in accurate direction to gain profitability via
providing suitable task to the suitable employees without making any kind of difference as per
their culture, religion, norms, background, colour and so on. Although, business also needs to
higher effective workforce as the experienced employees are more liable in enlarging the market
growth of business via contributing their significant efforts in the growth and success of the
business.
Challenges faced by workers due to workplace discrimination
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According to viewpoint of Newman, (2014), at workplace, discrimination issue impact on
the performance of staff members at workplace in a negative manner. This demotivates the
employees towards firm and also enhance absenteeism rate. There are different challenges faced
by employees due to discrimination at workplace. Effects of workplace discrimination are not
limited to physical but also mentally impact on employee in different ways such as depression,
loss of self control, developing anxiety disorders that are leading to the workers becoming hostile
or even attempting suicide.
According to the views analysis of Newman, (2014), place of job discrimination is a first-
rate trouble which has direct negative effect over the operations and progression of the
commercial enterprise, as a result there are lots issues which might be faces via the agencies due
to the problem of discrimination at place of business. Discrimination refers as the issue in which
an person, human beings in organization, individual from a society is handled in another way and
not getting substantial opportunities to advantage boom and achievement. In the terms of
enterprise, it's miles pretty critical for the management to lessen discrimination for the cause of
lowering its terrible effect, accordingly Morrison is a massive supermarket hub which has its
international presence and faces a couple of issues like Increase employee turnover, Reduce
productivity of enterprise corporation, Decrease in employee morale and Lack of worker
motivation, therefore these all are having an adverse affect over the tremendous operations of the
commercial enterprise. Although, it has additionally been known that employee motivation is a
chief challenge that is mainly faces with the aid of the groups due to discrimination at place of
job.
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Chapter 3: Research Methodology
This is the most significant piece of an investigation work, accordingly it refers as a deliberate
system for execution of research. Research methodology is considered as a procedure which is
being applied by the researcher to gather data for coming to at the fulfilment of examination
point and goals. This piece of research mainly depends on different applications and appropriate
choice of apparatuses depends on investigation issue. This area is successful in offering help to
the suitable execution of project in appropriate way.
Type of Investigation
The essential commitment of an analyst is to choose the appropriate research type for
conducting work in right way. An exploration is either qualitative or quantitative in nature,
accordingly the determination of research type depends on the idea of research and the data
amassed by the researcher for a particular project (Galupo and Resnick, 2016). qualitative
research depends on the data which mainly relay upon qualitative aspects, in this manner in this
hypothetical descriptive data is assembled. On the opposite quantitative research depends on
measurable devices and numerical viewpoints, as in this data is assembled as figures. In this
current research venture qualitative research method has been applied by the researcher as it is
powerful tool for leading top to bottom examination over the area of determining the potential
impact of discrimination over the relation of employees at workplace, thus quantitative analysis
is effective in conducting descriptive evaluation with actual facts and figures.
Research Design
Research configuration is defined as the blue print of the examination which gives detail
with respect to the exercises of the exploration. Research design is of significantly three sorts
like descriptive, exploratory and experimental research design. In this current examination work
descriptive research design has been applied by the specialist, consequently it is the most
reasonable instrument for quantitative research and it depends on distinct investigation of
information. In this the significant worry of the specialist is to assemble dependable data through
execution of definite examination as in this information is amassed through the opinion analysis
of people.
Research Approach
Research approach is one more apparatus which helps in doing research work effectively
with the goal that outcomes can be attained in suitable manner. This area is significantly
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envelops more than two aspects i.e inductive and deductive research approach. Inductive
research approach depends on assessment of directly dynamic information which is connected
with likely statistical data points (Sawyer, Thoroughgood and Webster, 2016). On the opposite
side deductive methodology depends on new speculations and theory which is demonstrated
positive based on theory and the outcomes are gotten through the perception of figures. In this
current examination work inductive research approach has been applied by the analyst hence it is
reasonable for qualitative research and gives data through investigation of speculations and
theory that are based on determining the impact of discrimination over the relation of employees
at workplace (Halley and et. al., 2018).
Research Philosophy
This is likewise another significant part of research system as it significantly manages
different source, nature and improvement of knowledge. The part of Modern Research reasoning
can be isolated into two areas that are Interpretivism and positivism. In this current region of
investigation work, analyst have adopted Interpretivism research philosophy, thus this
methodology gives a qualitative analysis which help the researcher to gather suitable data which
determine suitable results (Rosenblat, Levy, Barocas and Hwang, 2017). Interpritivism research
philosophy is the most suitable philosophy for accumulating information over the chosen study
area to analysing views and opinion of individual to ascertain suitable results.
Data Collection Tools
Information collection is defined as the most basic piece of an investigation work, in this
way it is powerful in gathering of information from various sources on which the general
examination is based. This segment is worry more than two significant sorts for tools like
primary and secondary source of information collection. Primary tool is viable in collection of
information for the absolute first time; in this manner it is powerful for the examination work in
drawing substantial and dependable result (Johnson and Joshi, 2016). In this information’s are
assembled through review, perception, survey, focus group, case study, interview so on. On the
opposite side Secondary apparatus is powerful in building up a point by point report by the
assistance of hypothetical investigation as in this information’s are assembled from various
sources like books, journals, published research articles and so on. On account of present
examination work both primary and secondary both the tools are applied by the researcher,
subsequently primary information is aggregated through planning survey as in this questionnaire
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is filled by the respondents to drawing legitimate result. On the opposite side the literature
review is conducted through the help of optional sources. Anyway this is compelling in gathering
of information from past help.
Information Sampling
The data sampling strategy is essentially stressed over the determination of selecting right
people from the actual population. So as to choose sample size, analyst can either utilize
probabilistic sampling method or non-probabilistic procedure. In the current research work
specialist individual at random basis from the probabilistic tool as it is appropriate to gather
suitable data. By using this, 30 respondents are selected by the investigator who has knowledge
about the specified topic (Lloren and Parini, 2017).
Timeline:
Timeline is important for researcher because it support them to complete full project within
set time period. For this part of research methodology, Gantt chart will be applied as it facilitate
in managing time of each activities (Webster and et. al., 2018). There are some activities in Gantt
chart aprt from their starting as well as ending data are shown as below:
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Chapter 4: Data Analysis and Interpretation
Frequency Table
Q1) Do you have an appropriate recognition in regards to the concept of
discrimination in the context of a business?
Frequency
Yes 29
No 1
Q2) According to your view, discrimination at workplace affects the relation of
employees at workplace?
Frequency
Yes 28
No 2
Q3) As per your view, which kind of influence does work place discrimination has
over the operations of Morrison?
Frequency
Positive 3
Negative 22
Neutral 5
Q4) As per your opinion, is it important for Morrison to reduce the issue of
discrimination at workplace for the purpose of attaining growth?
Frequency
Yes 25
No 5
Q5) As per your view point, what are the key significance of managing
discrimination at workplace?
Frequency
Strong workforce 7
Individual Excellence 8
Increase in employee coordination 8
Developing business performance 7
Q6) According to you, what major challenges are faced by the employees due to
discrimination at workplace?
Frequency
Increase employee turnover 5
Reduce productivity of business organisation 6
Decrease in employee morale 4
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