Role of Workplace Discrimination on Employee Turnover: G4S Analysis

This research report investigates the impact of workplace discrimination on increasing employee turnover within the business organization, specifically focusing on G4S as a case study. The report explores the research methodology, including the research onion, philosophy, approach, strategy, choices, design, and data collection methods (primary and secondary). Primary data was collected through questionnaires administered to 40 G4S employees, while secondary data was gathered from various sources. The data analysis and findings reveal the prevalence of workplace discrimination and its negative effects on employee productivity, turnover, and overall satisfaction. The report includes frequency tables, detailed discussions on primary and secondary methods, conclusions, and recommendations for addressing workplace discrimination, such as revising discriminatory policies and implementing stringent penalties. The report concludes with a reflection and a comprehensive list of references.

Research Project

Table of Contents
TITLE: Role of workplace discrimination on the increasing employee turnover within business
organisation. A case study on G4S..................................................................................................5
EXECUTIVE SUMMARY.............................................................................................................5
RESEARCH METHODOLOGY.....................................................................................................5
Research onion.......................................................................................................................6
Research philosophy...............................................................................................................6
Research approach..................................................................................................................6
Research strategy....................................................................................................................6
Research choices....................................................................................................................7
Research design......................................................................................................................7
Data collection methods.........................................................................................................7
Data sampling.........................................................................................................................8
Research instrument...............................................................................................................8
Data analysis...........................................................................................................................9
Ethical consideration..............................................................................................................9
DATA ANALYSIS AND FINDINGS............................................................................................9
Frequency Table.....................................................................................................................9
Discussion......................................................................................................................................26
Discussion on Primary method.............................................................................................26
Discussion on secondary method.........................................................................................31
CONCLUSION..............................................................................................................................33
RECOMMENDATIONS...............................................................................................................35
REFLECTION...............................................................................................................................36
REFERENCES..............................................................................................................................39
Books and journals...............................................................................................................39
Appendix........................................................................................................................................41
Questionnaire........................................................................................................................41

TITLE: Role of workplace discrimination on the increasing employee
turnover within business organisation. A case study on G4S
EXECUTIVE SUMMARY
The following research report is based upon the subject matter of workplace discrimination
and its role in the increasing turnover within the company. For carrying out the research G4S
have been taken as the main company. The overall purpose of this investigation is to find out key
reason behind the workplace discrimination within the company and its key ways through which
it can be eliminated from the workplace so that company could retain its existing employees
longer in the company and maximise its business output in rightful manner. Apart from this, the
core methodology used in this research project were usage of both the primary and secondary
method of data, it was later analyzed with the usage of the quantitative methods so that outcome
towards the core research problem can be accomplished in the quicker manner. The findings
drawn with this investigation has stated that workplace discrimination is the major issue in the
present era but few initiatives taken by the superiors of the company could help them out in
addressing the problems related to the same. In addition to this, the core recommendation that
have been provided to business entity for tackling issues related to the workplace discrimination
is revise existing discriminatory policies and developing stringent penalties or fines associated
with the same.
RESEARCH METHODOLOGY
Research methodology is regarded to be an important section of a study that lays down
the methods taken into use by the researcher for the purpose of getting relevant and valid
outcomes in response to the research problems. This consists of the systematic plan according to
which a study is carried out by the investigator to derive relevant results. In relation to the
current study based upon the role of workplace discrimination over increasing staff turnover,
research onion has been used to discuss the different methods used by the researcher in a
comprehensive manner. Thus, all the basic and important elements of research methodology are
explained below in a systematic manner.

Research onion
Research onion can be referred to as an effectual framework that is put to use by
researchers for the purpose of unleashing the different layers that can be seen in terms of the
important elements of research methods. These layers provide assistance to the researcher in
properly carrying out the study in a comprehensive manner in the assigned time frame. In this
relation, the different layers pertaining to the research onion are comprehensibly discussed
beneath, as follows:-
Research philosophy
This can be referred to as the belief which put forth the way in which information is
collected, evaluated and utilized for the purpose of getting valid outcomes for the study. In this
relation, it is identified that research philosophy is mainly of 2 types, namely, positivism and
interpretivism. Here, the former is considered to be a philosophy that is leveraged by the
investigator during collection of data via natural phenomenon. This provides due assistance in
carrying out additional analysis of a topic in accordance with logical reasoning. On the other
hand, interpretivism can be said to be a philosophy that is reliant on human centred qualitative
method. Hereby, researchers mainly presume that reality can be accessed just via social
construction that can be leveraged through shared meaning, instrument, language, etc. With
respect to the current study, interpretivism philosophy is taken into account as this provides
assistance in considering human perceptions over the topic with the help of which meaningful
conclusions can be drawn over the topic.
Research approach
Research approach can be defined as the technique which is utilised for collection of data
pertaining to the subject of study, in accordance with which detailed analysis can be done. There
are mainly 2 kinds of approaches named inductive and deductive. The current study is carried by
making use of deductive approach as it helps in evaluating quantitative data so that outcomes
aligned with research questions can be obtained.
Research strategy
Research strategy can be referred to as the systematic plan according to which research is
conducted by the investigator. This provides assistance to the researcher in planning and
executing the research to derive valid outcomes. In relation to the current study based on

workplace discrimination, the researcher has made use of questionnaire as the main strategy
which helps in gathering data from respondents rapidly.
Research choices
Research choice can be referred to as the choice undertaken by the researcher from within
the wide array of methods which can be selected for effectively carrying out the study as per the
requirements. As per research onion, there are mainly 3 kinds of research choices, namely,
mono, multi and mixed. Hereby, the mono method put forth the premise that the researcher
should carry out study by making use of only 1 research approach. Further, in the mixed method,
investigator makes use of two methods for obtaining valid outcomes for the study. In context of
multi method, wide array of methods are put to use by the investigator. In relation to the current
study, researcher has made use of mono method which helps in effectively carrying out the study
and deriving valid and true results. The current research is carried out by only using quantitative
method.
Research design
Research design can be defined as the overall strategy that is chosen for integration of
different components of research in a coherent manner, thus making sure that the research
problem is effectively addressed. It comprehensively constitutes the documentation or blueprint
of data collection, measurement and analysis. There are mainly 3 kinds of research designs
which are identified to be experimental, explanatory and descriptive research design. In relation
to the current study conducted upon workplace discrimination, descriptive design is taken into
use by the investigator as this is appropriate while identifying frequencies, characteristic,
categories and trends.
Data collection methods
Data collection can be referred as the way with the help of which a researcher collects
information pertaining to the topic of the study. This provides assistance in getting feasible and
valid outcomes for the proposed research topic. In this relation, it has been identified that there
are mainly two kinds of data collection methods namely primary and secondary. Both of these
methods are explained in a comprehensive manner as follows:-
Primary method – This can be comprehensively defined as the method whereby data is
collected by the investigator first hand. This implies that in this method, the researcher collects

information by themselves. This increases the cost incurred for collecting information via this
method of data collection. This method also consumes extensive time period as the researcher
has to himself gather data from every respondent. However, even when this method is costly and
time consuming, the probability of accuracy and reliability of data collected by making use of
this method is much more than in case of secondary method. Hereby, the results are tailored in
accordance with the research questions. There are various techniques by way of which primary
data collection is carried out by the researcher. Some of the most common techniques are
considered to be survey, observation, questionnaire, telephonic / face to face interview, etc.
Secondary method – It can be deciphered as the method whereby the investigator
leverages the data collected by some other scholar or researcher. Thus, this implies that the data
collected by making use of this method of data collection is second hand. Mainly, the
information is gathered from published sources such as books, journals, companies’ websites,
online articles, etc. The reliability of information collected via this method is relatively lesser
than primary method. This is so because the published material may or may not meet the needs
of the researcher. Although this method is economical, yet the accuracy while making use of this
method is always in question. The different sources from where secondary data is collected
consist of report, public records, government publication, census, etc.
In the present study, primary and secondary methods are used by the investigator.
Primary data is collected by way of questionnaire while the secondary data is gathered from
books, journals, articles, government websites, etc.
Data sampling
Sampling is defined as the method for selection of sample size from the population. In this
relation, there are mainly 2 methods of data sampling named random and non random sampling.
In the current study, 40 respondents who are the employees of G4S have been selected via the
usage of random sampling method. The respondents will provide information by filling the
questionnaires. This method is selected as it has lower chance of biasness involved within it.
Thus, the respondents can be selected in a fair and transparent way.
Research instrument
A research instrument can be defined as the tool which is used for collection,
measurement and analysis of information pertaining to the subject matter of the study. With
respect to the current study based on workplace discrimination, questionnaire has been used as

the instrument. This provides aid in providing information related to the topic in an effective
manner to draw favourable results.
Data analysis
This encompasses techniques for carrying out an in-depth analysis over a particular
subject matter. There are mainly 2 methods of data analysis, namely, qualitative and quantitative.
Now, quantitative method is used while researcher deals with numerical data. Hereby, the
analysis can be done via computable & mathematical techniques. In qualitative method, analysis
is done by way of ideologies and point of views of different scholars and authors. In the current
study, quantitative method is used to carry out the analysis as numerical data has been collected
and is supposed to be analysed.
Ethical consideration
Ethics is an important component of research and needs to be taken into account at every
stage which carrying out the study. Thus, this gives rise to certain ethical consideration that must
be considered by the investigator in order to avoid any kind of issue. In this relation, one of the
primary ethical considerations is that the data collected from the respondents during primary
research should be utilised only for the purpose of study. The data related to the respondents
should be maintained confidential and not be used for any other purpose. It is important to
maintain the privacy of information provided by the respondents. Another ethical consideration
is that the data collected from the respondents should be kept in a secured manner so that no third
party can get access to it in any manner and misuse it.
DATA ANALYSIS AND FINDINGS
Frequency Table
Q 1) Are you aware with the type of discrimination that take place
within an organisation?
Frequency
a) Yes 35
b) No 5
Q2 What are several issues that employees have to face due to
workplace discrimination?
Frequency
a) Lack of growth opportunity 12

b) Low value 10
c) Depression and mental stress 18
Q 3) As per you perception, What impact does workplace
discrimination bring over productivity of the organisation?
Frequency
a) Positive 10
b) Negative 25
c) Neutral 5
Q 4) In what manner, employees react to discrimination which they
face at workplace?
Frequency
a) employee turnover 10
b) Increase in absenteeism 20
c) lower involvement 10
Q 5)What are the main challenges that are faced by G4S due to
workplace discrimination?
Frequency
a) Lower employee productivity 12
b) Increase employee turnover 8
c) Employee dissatisfaction 6
d) low employee participation 14
Q 6) Do you think, workplace discrimination is the reason behind
increasing turnover at G4S?
Frequency
a) Yes 36
b) No 4
Q 7) What are several factors involve within workplace
discrimination that are encouraging employee turnover within G4S?
Frequency
a) Demotivation 21

b) Lower employee morale 9
c) Lower professional growth 10
Q 8) What are several ways through which G4S can eliminate
workplace discrimination?
Frequency
a) Provide equal opportunity 10
b) Implement anti discriminatory policies 15
c) enhancing awareness among employees 15
Q 9) As per your perception, what benefit does G4S get with
promoting equality among employees at workplace?
Frequency
a) Employee retention 16
b) Positive working culture 14
c) Enhancing employee performance 10
Q 10) What are several legislative practices that can be adopted by
G4S in order to implement equality within organisational setting?
Frequency
a) Equality Act 2010 14
b) Equal Pay Act 1970 16
c) Sex Discrimination Act 1975 10
Q 11) Do you think that elimination of workplace discrimination
help G4S in enhancing its brand image at marketplace?
Frequency
a) Yes 29
b) No 11
Q 12) According to you, which kind of relationship have been
observed in between workplace discrimination as well as increasing
employee turnover with G4S?
Frequency
a) Directly proportional 36

b) Inversely proportional 4
Q 13) What are several challenges that G4S may face while
managing equality among employees at workplace?
Frequency
a) Lack of employee support 10
b) Stereotype thoughts 20
c) Lack of leader involvement 10
Q 14) Among the following which one is more suitable strategy for
managing equality at workplace?
Frequency
a) Providing training to employees 15
b) Providing equal opportunity 15
c) Revising existing discriminatory policies 10