Evaluating Cardiac Care: A Discussion on Sentara Heart Hospital

This discussion post analyzes the cardiac care services provided by Sentara Heart Hospital, highlighting its unique features such as advanced diagnostic tools, air transportation for emergency patients, and a focus on patient-centric care. The hospital offers a diverse range of services including 24/7 emergency care, cardiac rehabilitation, and heart failure management. Effective communication is identified as a key component of their services, with healthcare professionals engaging patients and their families to provide holistic care. However, the discussion also acknowledges challenges such as the high cost of services limiting access for individuals with low economic status and reports of staffing shortages during emergency periods. Despite these challenges, the hospital utilizes telephone communication and electronic health records to provide effective responses and maintain quality care.

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1Discussion post
Discussion post:
The Sentara heart hospital is a state health department which is a destination medical
centre that provided emergency care to the heart patient. It offers quality and comprehensive
heart care treatment using advanced diagnosis and imaging for minimum invasive heart surgery.
The unique feature of the state health care department is that they have efficient staffs to provide
effective care to the patient who requires the service most (Sentara.com., 2019). A study by
Mulukutla et al. (2018), suggested that the environment of community or local care services
differs from the state department of health.
Sentara heart hospital is situated in North Carolina and Virginia. Although Sentara heart
hospitals provided cardiac care to north Caroline and Virginia residents who are suffering from
severe cardiac disease, it also offers online and offline services to the individuals who require
cardiac care the most. It operates more than a hundred services including 12 acute care hospitals
of 1911 beds, 380 primary care and multi-specialty physicians who are able to provide patient-
centric care. Accumulated evidence suggested that the unique features of the hospital are that the
patients who live nearest to the hospital and require emergency heart services, the hospital
provides air transportation services to them in order to provide faster services to the required
patient (Pagani et al. 2015). The core function is to provide cardiac care. The diverse range of
services were provided by the hospital are including 24/ 7 emergency care, cardiac rehabilitation,
community screening, and heart catheterization and interventional cardiology, heart failure
management, heart rhythmic management, pacemaker device implantation, and preventive
cardiology as well as TAVR screening. The communication is the key to health care services as
observed for the Sentara heart hospital. According to Mulukutla et al. (2018), the majority of the
heart professional in many states failed to engage patients in therapeutic communication and

2Discussion post
provide holistic care. Therefore, they failed to obtain a positive outcome from the health care
services and patient satisfaction. this is the unique feature of the Sentara heart hospital since the
health professionals offer a range of services by engaging the patients and as well as the family
members while giving holistic care to the patient (Young et al. 2015).
Question 2:
However, it was also observed that although patients are willing to receive high-quality
services, due to the use of high-quality diagnosis tools, a considerate number of individuals with
low economic status and lives away from North Carolina refused to seek clinical assistance from
the health care services. Therefore, this intervention reduced the number of audience. It was also
observed that many patients reported no doctors are present in the emergency period of the
hospital during the winter (Soltis, 2015). However, the accurate actions were taken due to their
air ambulance services where one hospital to another hospital they were transferred. The
telephone communication, as well as electronic health records, was used by the hospital in order
to give an effective response.

3Discussion post
References:
Mulukutla, S. R., Babb, J. D., Baran, D. A., Boudoulas, K. D., Feldman, D. N., Hall, S. A., ... &
Schussler, J. M. (2018). A quality framework for the role of invasive, non‐interventional
cardiologists in the present‐day cardiac catheterization laboratory: A multidisciplinary
SCAI/HFSA expert consensus statement. Catheterization and Cardiovascular
Interventions, 92(7), 1356-1364.
Pagani, F. D., Milano, C. A., Tatooles, A. J., Bhat, G., Slaughter, M. S., Birks, E. J., ... &
Gregoric, I. D. (2015). HeartWare HVAD for the treatment of patients with advanced
heart failure ineligible for cardiac transplantation: results of the ENDURANCE
destination therapy trial. J Heart Lung Transplant, 34(4 Suppl), S9.
Sentara.com. (2019). Heart & Vascular Services | Sentara Healthcare. Retrieved from
https://www.sentara.com/medicalservices/services/heart-and-vascular.aspx
Soltis, L. M. (2015). Role of the clinical nurse specialist in improving patient outcomes after
cardiac surgery. AACN advanced critical care, 26(1), 35-42.
Young, L. H., Viscoli, C. M., Curtis, J. P., Inzucchi, S. E., Schwartz, G. G., Lovejoy, A. M., ... &
Jacoby, D. L. (2017). Cardiac outcomes after ischemic stroke or transient ischemic
attack: effects of pioglitazone in patients with insulin resistance without diabetes
mellitus. Circulation, 135(20), 1882-1893.