Dissertation: Analyzing Work and Family Stress Impact on Performance

This dissertation investigates the impact of work and family stress on employee performance within Pyramid Industry LLC. The research aims to understand the concept of stress, examine work-related stress factors, and analyze employee perceptions of stress effects on their performance. Utilizing a positivism philosophy, deductive approach, descriptive design, and survey research strategy with 40 employees, the study employs correlation and regression analysis via SPSS. The findings indicate that both work and family stress significantly affect employee performance, leading to the rejection of the null hypothesis. A positive correlation is found between stress impact on performance and behavioral changes. The study concludes with recommendations for Pyramid Industry LLC to mitigate stress and enhance employee performance, highlighting the need for organizational interventions to address work-life balance and reduce stress-related productivity losses.

Running head: DISSERTATION
Impact of Work and Family Stress on Employee Performance: A Case Study of Pyramid
Industry LLC
Name of the Student:
Name of the University:
Author’s Note:

1DISSERTATION
Acknowledgment
Thank you to all of those who have helped listened and encouraged me throughout this study. I
am indebted to my supervisor ……………………. whose guidance, advice and patience have
been immeasurable. My sincere thanks to all members of the…………… [Mention your
university/college name], both staff and students, whose continuous support have made this
thesis possible.
I would like to thank all of the participants in the study: students, teachers and Local Education
Authorities, for the time and help given throughout. Without their participation, this research
would not have been possible. In this context, I am also thankful to them, whose research work
helped me to execute this paper well.
Finally, I thank my family, without whom this thesis would not have been started or completed!
Your encouragement and support have never faltered; thank you.

2DISSERTATION
Abstract
The aim of the research is to analyze the impact of work and family stress on the performance of
the employees in Pyramid Industry LLC. Stress is a common and universal challenge for the
business organizations and employee productivity but it is a bitter reality in the modern day
workplace. As the employees are the key pillars of the business organizations, inadequate
employee performance results in poor organizational performance, increased rate of error, poor
quality of work leading to high employee turnover rate. Apart from work related stress, family
related stress also hampers the performance of the employees. Family related stress is due to
issues in managing personal and professional life appropriately.
It is supposed that stress results in poor performance of the employees, as they show minimized
engagement towards their job roles and responsibilities and unable to fulfill both individual and
organizational goals and objectives. The research is significant, as this will help in understanding
the concept of stress and employee performance that affects the performance of the employees
negatively. The research will also help in examining the perception of the employees in terms of
the effect stress has on their performance followed by determining whether a certain
demographic group has significant impact on stress on them compared to other demographic
group.
Positivism philosophy, deductive approach, descriptive design and survey research strategy has
been selected. 40 employees have been selected as the sample size by using probability-sampling
technique. Primary data collection process and quantitative data analysis process has been
selected. Co-relation and regression technique with the help of SPSS software has been used for
analyzing the impact work and family stress on employee performance is analyzed.

3DISSERTATION
From the data analysis, it could be inferred that null hypothesis has been rejected as the p-value
is less than 0.05 thereby, indicating the both work and family stress affects the performance of
the employees in Pyramid Industry LLC. Positive co-relation is found between impact of stress
on performance and impact of stress on behavioral changes of the employees as the co-relation
value obtained from the analysis is 0.615. Therefore, it can be inferred that stress affects the
performance of the employees. As a result, Pyramid Industry LLC needs to develop suitable
recommendations for eradicating stress and improving employee performance.

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Table of Contents
Chapter 1: Introduction....................................................................................................................9
1.0 Overview...........................................................................................................................9
1.1 Problem statement...............................................................................................................10
1.2 Research aim........................................................................................................................10
1.3 Research objectives.............................................................................................................10
1.4 Research questions...............................................................................................................11
1.5 Research hypothesis.............................................................................................................11
1.6 Research rationale................................................................................................................12
1.7 Structure of the dissertation.................................................................................................12
1.8 Summary..............................................................................................................................13
Chapter 2: Literature review..........................................................................................................15
2.0 Overview..............................................................................................................................15
2.1 Conceptual framework.........................................................................................................15
2.2 Concept of stress..................................................................................................................16
2.3 Factors affecting stress........................................................................................................16
2.3.1 Financial issues.............................................................................................................16
2.3.2 Work issues...................................................................................................................17
2.3.3 Family issues................................................................................................................17

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2.3.4 Issues with co-workers.................................................................................................18
2.3.5 Health related issues.....................................................................................................18
2.3.6 Issues with supervisors.................................................................................................19
2.4 Social effect of stress on individuals...................................................................................19
2.5 Technique of coping with stress..........................................................................................20
2.6 Impact of stress on the human body....................................................................................21
2.6.1 Physiological.................................................................................................................21
2.6.2 Behavioral.....................................................................................................................21
2.6.3 Psychological................................................................................................................21
2.7 Concept of employee performance......................................................................................22
2.8 Factors affecting employee performance.............................................................................22
2.8.1 Morale and company culture........................................................................................23
2.8.2 Job security...................................................................................................................23
2.8.3 Stress.............................................................................................................................24
2.8.4 Working environment and relationship........................................................................24
2.9 Impact of stress on employee performance.........................................................................25
2.10 Summary............................................................................................................................25
Chapter 3: Research methodology.................................................................................................27
3.0 Overview..............................................................................................................................27
3.1 Research outline...................................................................................................................27

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3.2 Research philosophy............................................................................................................27
3.2.1 Explaining the selection of positivism philosophy.......................................................28
3.3 Research approach...............................................................................................................28
3.3.1 Explaining the selection of deductive approach...........................................................28
3.4 Research design...................................................................................................................28
3.4.1 Explaining the selection of descriptive design.............................................................29
3.5 Research strategy.................................................................................................................29
3.5.1 Explaining the selection of survey research strategy....................................................29
3.6 Sampling technique and sampling size................................................................................29
3.6.1 Explaining the selection of probability sampling technique.........................................29
3.7 Data collection process........................................................................................................30
3.7.1 Explaining the selection of primary data collection process........................................30
3.8 Data analysis technique.......................................................................................................30
3.8.1 Explaining the selection of quantitative data analysis technique.................................30
3.9 Ethical considerations..........................................................................................................31
3.10 Accessibility issues............................................................................................................31
3.11 Summary............................................................................................................................32
Chapter 4: Data analysis................................................................................................................33
4.0 Overview..............................................................................................................................33
4.1 Descriptive analysis.............................................................................................................34

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4.2 Inferential analysis...............................................................................................................38
4.2.1 Co-relation analysis......................................................................................................38
4.2.2 Regression analysis.......................................................................................................40
4.3 Summary..............................................................................................................................42
Chapter 5: Interpretation and discussion.......................................................................................43
5.0 Overview..............................................................................................................................43
5.1 Discussion............................................................................................................................43
5.2 Summary..............................................................................................................................46
Chapter 6: Conclusion and recommendations...............................................................................47
6.0 Conclusion...........................................................................................................................47
6.1 Linking with objectives.......................................................................................................47
6.2 Recommendations................................................................................................................49
6.3 Future scope of the study.....................................................................................................50
Reflective statement.......................................................................................................................51
References......................................................................................................................................54
Appendix 1.....................................................................................................................................62
Survey questionnaire.................................................................................................................62

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List of Figures
Figure 1: Conceptual framework...................................................................................................16
Figure 2: Demographic analysis....................................................................................................34
Figure 3: Employees details...........................................................................................................36
Figure 4: Stress and its impact.......................................................................................................37

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Chapter 1: Introduction
1.0 Overview
Stress is a common and universal challenge for the business organizations and employee
productivity but it is a bitter reality in the modern day workplace. However, stress is
misunderstood and misinterpreted several times that leads to unavoidable problems. Therefore, it
is necessary to understand stress before find ways of mitigating it. According to Reb et al.
(2018), employees working in different business sectors have to deal with stress that hampers the
performance of the employees. As the employees are the key pillars of the business
organizations, inadequate employee performance results in poor organizational performance,
increased rate of error, poor quality of work leading to high employee turnover rate. The inner
realization of being unable to fulfill their job roles and responsibilities leads to depression
thereby, diverting the employees from achieving organizational goals and objectives (Yao et al.,
2014).
Apart from work related stress, family related stress also hampers the performance of the
employees. Family related stress is due to issues in managing personal and professional life
appropriately. As a result, the mind of the employees is always disturbed that prevents them to
concentrate on their work, prioritize and plan work accordingly. As a result, the employees are
unable to meet their targets and miss deadlines that shatter their inner confidence and self-
esteem. Therefore, it is necessary for the business organizations to understand the reason of
stress for the employees and find ways to mitigate them, as employee performance results
improved organizational performance (Elder et al., 2014).

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Pyramid Industry LLC, is started in 1996 which was the first Mongolian Manufacturing
company. Since then, the company has been producing various types of pressured foams and fire
resistant foam board with high technology and quality also Pyramid Industry has been supplying
the needs of the local business.
1.1 Problem statement
Stress is an undeniable aspect in today’s workplace that affects the performance of the
employees. Stress has become a common issue among the employees due to increased
competition in the workplace. It is supposed that stress results in poor performance of the
employees, as they show minimized engagement towards their job roles and responsibilities and
unable to fulfill both individual and organizational goals and objectives (Riaz et al., 2016). In
this highly competitive world, stress is due to different reasons such as financial issues,
inadequate staff that puts extra work load on individual employees, issues in the family, co-
workers and supervisors. The workplace is a diversified place with employees with different
beliefs and attitudes and working together gives rise to conflicts thereby, giving rise to stress.
Lack of trust, disrespect and support for each other are other reasons of work life stress for the
employees that affect their performance negatively (Zafar et al., 2015).
1.2 Research aim
The aim of the research is to analyze the impact of work and family stress on the
performance of the employees in Pyramid Industry LLC.
1.3 Research objectives
The objectives of the research:
 To understand the concept of stress and employee performance

11DISSERTATION
 To critically examine the stress factors related to work
 To investigate the employee perceptions of effects of work related to employee
performance
 To determine if there are significant differences on the results when respondents are
grouped according to demographics
 To provide suitable recommendations for overcoming work and family stress for
improving employee performance
1.4 Research questions
The questions of the research are:
 What do you mean by stress and employee performance?
 What is the stress factors related to work?
 What is the employee perceptions of effects of work related to employee performance?
 What are the significant differences on the results when respondents are grouped
according to demographics?
 What are the suitable recommendations for overcoming work and family stress for
improving employee performance?
1.5 Research hypothesis
The hypotheses of the research are:
H0: Work and family stress has no impact on employee performance
H1: Work and family stress has an impact on employee performance