Assessing Cultural Awareness: Work with Diverse People Assignment

This assignment explores the multifaceted aspects of working with diverse people, encompassing cultural awareness, communication strategies, and the importance of creating inclusive and respectful environments. It begins by analyzing statistical data on cultural values and biases, followed by an examination of personal values and the Universal Declaration of Human Rights. The assignment delves into practical scenarios, including demonstrating respect for cultural diversity, creating culturally safe workplaces, and overcoming communication barriers. It also addresses the specific needs of Indigenous Australians, including health disparities and effective communication strategies. The assignment concludes with case studies that highlight real-world challenges and offer solutions for navigating cultural differences in professional settings. References are provided for the research component.

Work with Diverse
People

1. Look at the statistical data/information provided on page 9-16. Choose three examples and
explain in your own words how this information relates to your social and cultural values
and biases. (minimum 30 words per example)
Example 1:
Out of every 10 Australians, 1 believe that some races are inferior or superior to others which
is also the reason behind discrimination among employees at workplaces which affect their
beliefs and values.
Example 2:
Around 1 in 3 migrants find it difficult to find jobs in Australia due to lack of Australian
work experience or references which makes a belief that migrants are risk to the country.
Example 3:
People who are not good at English find it difficult to get jobs and are also ill treated at
schools and colleges which means that English is considered superior to other languages.

Assessors comment:

2. Refer to the activity on page 24 regarding “dominant values”. Select three of the values which
are important to you and discuss why you chose them and provide an example of how you
might demonstrate this value to others. (minimum 25 words per value)
Value 1:
Being independent: I am financially secure and can take my own responsibility and do not
have to depend on others for resources.
Value 2:
Helping others: I am generous and kind and i am always ready to help others so that i can be
valuable to the society.
Value 3:
Working for social justice: It is important that everyone is treated equally and human rights are
valued so that all the people can have access to resources.
Assessor comment

3. Explain in your own words about the importance of the Universal Declaration of Human
Rights and how they contribute to workplace harmony.(minimum 30 words)
UDHR is important as it gives importance to human rights. Article 18 says that everyone has
the freedom of thought, conscience and religion and Article 19 says that everyone has right to
express and give opinion. UDHR help in treating equally all the workers at workplace along
with giving them rights to freely express their views and opinions (Hulme Chambers and
Roberts, 2017).
Assessors comment:
4. List seven (7) situations in which you will need to demonstrate respect for cultural
diversity
1) Workplace
2) Schools, colleges etc.
3) Transportation
4) Public utilities
5) Medical care
6) Voting rights
7) Basic necessities
Assessors comment:

5. What do you understand by the term ‘cultural awareness’ and how can it benefit
your role in the workplace?(minimum 30 words)
Cultural awareness relates to being aware of different cultural beliefs, values and perceptions.
It is important so that people belonging different cultural backgrounds can be respected so
that they can work together in harmony and a friendly working environment can be
established (Keddie, 2017).
Assessors comment:

6. Give 3 examples of how you can create a culturally safe environment in your own
work team? (minimum 30 words per example)
Example 1:
By selecting members in team belonging to different cultural backgrounds so that a diverse
work culture can be established.
Example 2
Through participative leadership wherein all the team members irrespective of their cultural
background can take part in making decisions by expressing their views and opinions.
Example 3:
By increasing group activities so that all team members can coordinate together and a
friendly work environment can be creted.
Assessors comment:

7. Give three (3) examples of non-verbal, and three (3) examples of verbal
communication strategies you could implement when working with people from
diverse cultural backgrounds.(minimum 30 words per example)
Example 1:
Verbal : Group discussions so that all the workers can participate irrespective of their
cultural background.
Non-verbal: Actions so that all people can understand the information effectively.
Example 2
Verbal : Conferences to make people understand information
Non-verbal: Eye contact can help in communicating interest, friendliness etc.
:
Example 3:
Verbal : E-mails to deliver information
Non-verbal: Through gestures
Assessors comment:

8. If a language barrier exists between you and another person, and an interpreter
wasn’t available, how would you overcome this communication barrier? Give 3
strategies.(minimum 30 words per example)
Strategy 1:
By asking questions at the time the information delivered by sender is not understood by the
receiver.
Strategy 2:
By following 7Cs of communication so that effective communication can be established.
Strategy 3:
Giving proper feedback so that corrections can be made as and when required.
Assessors comment:

9. Consider the communication needs of a client from an Aboriginal or Torres
Strait Islander Community. List 3 strategies you might implement to address
their needs effectively and to prevent misunderstandings from occurring?
(minimum 30 words per example)
Strategy 1:
By making conversations with smile and nod and speaking in gentle tone and talking slowly
so that message can be easily understood.
Strategy 2:
By showing respect while making conversation by waiting for your turn to speak and by not
mimicking client’s language.
Strategy 3:
By making eye contact while making conversation so that trust of client can be gained.
Assessors comment:

10. Research into why Indigenous Australians currently experience more illness,
disability and injury than other Australians. Please provide your source of
references. (minimum 300 words)
Click here to enter text.
Indigenous Australians are more prone to various types of diseases, illness, disability and
injury as they have high exposure to health risk factors like tobacco, alcohol consumption,
high body mss, less physical activity, high blood pressure and high blood plasma glucose.
These factors have been responsible for many indigenous people falling sick thereby
affecting their health (Tudball, 2016). Other factors which are responsible are large
inequalities that occur in the society with many people being socioeconomically
disadvantaged who have greater risk to their health. The people are mostly affected by mental
disorders having conditions like anxiety, depression, drug abuse etc. The 3 highest ranked
diseases among indigenous Australians are heart disease, suicide and self-inflicted injuries.
Thus smoking, alcohol and improper diet are some of the main reasons of the cause of
disease in indigenous Australians.