IT Department's Diverse Experience: A Report on Cultural Dynamics

This report details a student's experience working in the IT department of a company with a diverse team comprising individuals from Saudi Arabia, India, Thailand, Yemen, and Uzbekistan. The report emphasizes the positive impact of this diversity, highlighting how it fostered an inclusive environment, enhanced cultural sensitivity, and drove innovation. The author discusses the benefits of diverse perspectives, particularly in understanding and meeting the needs of a varied customer base. The experience also highlights the importance of celebrating cultural events and providing employees with motivational factors such as festive leaves. The report concludes by emphasizing the value of teamwork and the author's personal and professional growth, advocating for the use of diversity and inclusion strategies in future leadership roles.

Running head: DIVERSE EXPERIENCE
Diverse experience
Name of the student:
Name of the university:
Author note

1DIVERSE EXPERIENCE
I had worked in the IT department of General Syndicate of cars for three years. While working in
that company I had the experience of working in a team of eleven members who were from five
different countries- Saudi Arabia, India, Thailand, Yemen and Uzbekistan.
This diverse experience of working with people from different culture and background
added value to the organization. It created an environment of inclusive and positive relationship
with the local people of Saudi Arabia and brought new perspectives. It also encouraged people
from different ethnicity and background to use the services of the organization (Barak, 2016).
For instance, in the tenure of my working with the company the festival of Eid Mubarak was
hosted with pomp and pleasure. The organization had a very positive outlook about the
celebration of the main festivals of different nations. The employees got a leave on that particular
day to celebrate the rituals. This was a great idea as getting festive leaves was something new
and acted as the motivational factors for the employees. This enabled them to give better service
for the organization. I have great appreciation for this idea as it is essential for working in a
diverse environment. If I get to be in the leadership position someday, I would definitely use this
approach in my organization with some inclusion. Along with giving the employees leave on the
particular day, I will also send them greetings for the family through text messages or mail.
Before I started working in this company I did not have a very positive idea about
working in a diverse environment. I was always in a dilemma whether I will be able to adjust to
the change in environment. But my 3- years experience has changed my notion about working
with people with different nationalities. All my other team members had valued the diversity and
managed to work in the situation. All of us, the eleven members of my team have considered the
differences as our assets and did not let them have a negative impact. All the members of our
team had valued diversity and team work and thus we were able to provide the best outcome for

2DIVERSE EXPERIENCE
General Syndicate of cars (Chuah, 2013). With a diverse workforce, we were able to create more
opportunities for understanding and satisfying the needs of a diverse community of customers.
Working with the members of Saudi Arabia, Yemen, Uzbekistan, Thailand and India have
enabled in the growth of the company as the specific members could hold clients from their
specific countries.
So, it can be concluded that variety of cultural perspectives inspired creativity and drove
innovation within me as well as the other members. We were able to have an insight, cultural
sensitivity and knowledge about the local market as there was a member from Saudi Arabia itself
which helped in high quality target marketing. We have observed that we were more productive
and better performing than a homogenous group. This has lead to an opportunity for my personal
as well as professional growth and development.

3DIVERSE EXPERIENCE
Reference
Barak, M. E. M. (2016). Managing diversity: Toward a globally inclusive workplace. Sage
Publications.
Chuah, J. V. H. (2013). Diversity in the workplace.
Harmening, D., & Lunz, M. E. (2015). Increasing diversity in the workplace: first-year results of
a 10-year prospective study. Laboratory Medicine, 27(1), 25-27.
Harvey, C. P., & Allard, M. (2015). Understanding and managing diversity: Readings, cases,
and exercises. Pearson.