This assignment, completed by a student enrolled in the E1202A Diploma of Counselling program, focuses on the critical topic of working with diversity. The assessment includes a scenario involving an Aboriginal teenager named Alinga and requires the student to address various aspects of culturally sensitive counselling. The student reflects on personal biases and limitations in self and social awareness, proposing strategies to improve service delivery and cultural understanding. The assignment also explores the advantages of using a young female Indigenous caseworker, identifies organizations that can provide support, and culminates in a report on Aboriginal and/or Torres Strait Islander cultural awareness. The report covers historical impacts of European settlement, legislative contexts for cultural safety, critical issues affecting relationships and services, and methods to improve communication and promote cultural safety. The student provides sources and demonstrates a comprehensive understanding of the subject matter, aiming to promote diversity and cultural safety at Real Matters.