Managing Diversity and Equality: A Project Report on Marks and Spencer

This report examines a project focused on diversity and equality within Marks and Spencer. The project aims to identify issues and challenges retail companies face when adopting equality and diversity, specifically within Marks and Spencer. The research employs primary and secondary research methods, including questionnaires to gather data on employee perspectives. Key findings highlight the positive impacts of diversity, such as increased employee morale and a positive working environment. The project also identifies challenges like language barriers and acceptance issues. Recommendations include providing employee training, developing proper rules and regulations, and ensuring adherence to legislation to improve diversity practices. The report concludes that a strong diversity and equality culture is essential for motivating employees and achieving organizational goals. References include academic articles related to knowledge management and successful leadership principles.

Managing a
Successful business
project

Introduction
It is essential for every organization to develop and maintain proper diversity and equality
culture because through it they able to motivate and encourage their employees for the
attainment of desire goal successfully. The respective presentation is based on Marks and
Spencer which focuses on providing quality clothing products to customers so that they retain
with business.

Project aim, objectives and timeline
Project Aim
 To identify issues and challenges faced by retail companies while adopting equality and diversity at their
workplace. A study on the Marks and Spencer
Project objective
 To understand concept of equality and diversity.
 To determine positive impact of equality and diversity at the workplace.
 To identify issues and challenges this is faced by Mark and Spencer while adopting equality and diversity
at workplace.
 To provide recommendations to improve diversity practices within the organization Marks and Spencer.

Timeline
The time required for conducting this project is approx 6 months because in this project
manager need to gather information and data then analyze them in order to get proper
outcome.

Research methods
Research method which is adopted respective research project manager is primary as well as
secondary methods as through that they able to gather proper information related to topic. For
adopting primary research method investigator develops questionnaire as that will help in
understanding perspective of others properly. On the other hand in order to adopt secondary
method project manager gather information from the existing books, articles, journals and
other sources.

Findings
Q 1. Do you know about equality and diversity? Frequency
a) Yes 20
a) No 10
20
10
a) Yes
b) No

Cont.…
Q2. What are the positive impact of equality and
diversity at the workplace?
Frequency
a) Increase moral of employees 6
a) Create positive working environment 4
a) Enhance productivity 10
a) All of the above 20
6
4
10
20
a) Increase moral
of employees
b) Create positive
working environment
c) Enhance
productivity
d) All of the above

Cont.…
Q3. What are the issues and challenges this is
faced by Mark and Spencer while adopting
equality and diversity at workplace?
Frequency
a) Language and communication barriers 8
a) Acceptance and respect 12
a) All of the above 20
a) Language and
communication
barriers
b) Acceptance and
respect
c) All of the above
0
5
10
15
20
25
8
12
20
Chart Title

Cont.…
Q4. What are the recommended to improve
diversity practices within the organization
Marks and Spencer?
Frequency
a) Provide training to employees and
employers 6
a) Develop proper rules and regulations 5
a) Ensure all members follow legislations 9
a) All of the above 20
6
5
9
20
a) Provide training
to employees and
employers
b) Develop proper
rules and regulations
c) Ensure all
members follow
legislations
d) All of the above

Analysis of your findings
By analyzing above mentioned details it can be analyze that at the workplace there diversity
and equality is essential as that will help in developing positive working culture which help in
attaining desire goal and objective successfully. It can be analyze that in Marks and Spencer
some staffs are know about the equality and diversity whereas some are not as well as
management also experienced several challenges while adopting equality and diversity at
workplace. That will include language and communication barriers, human behaviour related
to acceptance and many more.

Conclusion
Through the analysis of above mentioned topic it can be summarized that for a company it is
essential to adopt proper culture at the workplace which is based on having proper diversity
and equality culture. This is so because it helps in motivating employees so that they perform
their work in effective and appropriate manner.

Recommendations
By analyzing all the aspects which are mentioned above it can be determine that a company go
through several issues while adopting equality and diversity. So in respect of that there are
some recommendations which help them in attaining their desire goal such as they need to
provide training to employees as well as they also need to develop proper strategies, rules and
regulation. This is so because that will help in ensuring that the company conducts their work
in proper manner and no person will do discrimination to any other on the basis of age, gender,
color, size and so on.