The Impact of Equality and Diversity on Tesco Employee Performance

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This research project investigates the influence of equality and diversity on employee performance within Tesco, a major British retailer. The report begins with an introduction to the concepts of equality and diversity, emphasizing their importance in business management. The research aims to study the behavior of equality and diversity on employees in Tesco, with objectives including examining diversity factors and benefits. The research methodology employs a quantitative approach, utilizing a survey and literature review. Data analysis involves frequency tables and charts to represent participant responses regarding equality and diversity. The project also includes reflections on research methodologies and alternative approaches, providing a comprehensive analysis of the topic. The report explores various factors of diversity, potential benefits, and recommended strategies for enhancing equality and diversity within Tesco. It also addresses ethical considerations and the advantages and disadvantages of primary and secondary data collection methods.
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Research Project
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Table of Contents
Part 2 The Research Project ............................................................................................................1
Title: ...............................................................................................................................................1
Introduction .....................................................................................................................................1
Research Methodology ..........................................................................................................2
Data Analysis .........................................................................................................................5
Part 3 – Communicating the Outcomes.........................................................................................17
Part 4 - Reflection on the application of research methodologies and concepts...........................20
Reflection.............................................................................................................................20
Alternative methodology......................................................................................................21
References .....................................................................................................................................22
Appendix .......................................................................................................................................24
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Part 2 The Research Project
Title:
The impact of Equality and Diversity on employee’s performance in the organisation of
Tesco.
Introduction
The assessment of the project conveys incredible comprehension corresponding to the zone
of equity and diversity and its effect over the performance of workers. In this manner, it is a wide
territory of examination which started point by point investigation to recognize detailed
examination and improve individual’s professional and personal capacity (Ang and Van Dyne,
2015). Equality and diversity are two significant term of the executives which are requires to be
overseen by the organizations for the viable execution of business activities. Along these lines,
equality and diversity the board is a significant worry of a business and impact the whole
execution of business through influencing the usefulness of representatives at working
environment. In this current investigation the research is based over Tesco, accordingly this is
the picked association for this task (Chen, Liu and Portnoy, 2012). Tesco is an enormous British
worldwide staple goods and general product retailer which has high brand sway inside the
worldwide market as the organization is having activities at wide scale. The headquarter of the
firm is in Welwyn Garden City, Hertfordshire, England, United Kingdom. The organization was
set up in the time of 1919 by the likely endeavours of Jack Cohen. The organization is having
around 4,50,000 representatives in which male and female are included and who are contributing
their possibilities in the movement of the business.
Research Aim
In this research the main aim is to study the behaviour of equality and diversity on
employees in Tesco.
Research Objectives
ï‚· To study the different diversity factors.
ï‚· To examine the benefits of equality and diversity in Tesco
ï‚· To investigate the importance of diversity and equality in Tescoï‚· To recommend ways that Tesco can introduce equality and diversity to employees in a
great way so that all employees respect each other’s differences.
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Research Questions
ï‚· What is meant by equality and diversity?
ï‚· What are the different factors of diversity?
ï‚· What are the benefits of equality and diversity in Tesco?
ï‚· What is the importance of diversity and equality in Tesco?
ï‚· What are the different issues faced by Sainsbury from equality and diversity?
ï‚· What strategies could be used in order deliver equality and diversity in a great way?
Research Methodology
Research methodology is integral aspect of the systematic completion of the study. This
is beneficial and systematic method that is pursued in time through researchers for the collection
of qualitative and quantitative information. This portion of this research is intended primarily to
give researcher with accurate information on the subject. For reliable information on the latest
case is to be obtained. Researchers can achieve research goals and objectives with aid of research
methodology. The research methodology often defines, chooses, integrates, examines and
evaluates data related to study or topic (Fletcher, 2017). The analysis methods are particular tools
or techniques. Under this, the various layers involved in the research onion given below:
Research philosophies- It applies to belief that helps researchers collect and interpret
data on the given area of study. There are many fields of ontology, axiology and epistemology of
research methodology. The essence of truth is clarified by ontology. Epistemology allows
researchers to find knowledge on the topic. Axiology assists scientists in studying how the
selection and assessment of work affects beliefs and interest. The theory of epistemology is
important in the current study as it allows researchers to obtain objective results. In this
approach, researchers use the philosophy of positivism, which encourages researchers through
providing accurate and credible evidence over a minimum period of time. The framework of this
kind of philosophy in the studies and discussions is well known. At the other hand, the
philosophy of interpretivism in research philosophy according to this study is not useful and
acceptable because it requires maximum time and does not yield reliable results (Humphries,
2017).
Research Approaches- It presents an integral mechanism in which relevant theme data
are analyzed or evaluated. The analysis is focused on the concept of internal documents studies,
using a single category of information, for example qualitative or quantitative information. The
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inductive method to learning is more useful to interpret qualitative knowledge. At the other hand,
a deductive approach to analysis is helpful for evaluating quantitative knowledge. Investigators
should follow an investigation-related deductive approach. This method helps researchers deal
with inductive and inductive vulnerabilities. It makes researchers easier to examine the deductive
method and the main reason to use this approach is that it helps in analyze the valid information
and getting positive outcomes (Kumar, 2019).
Research Choice- It is fourth layer of the Framework for research onion and consist
three research choices such as mono-method, mixed-method and multi-method. These are
important study choices. Just one type of data known as qualitative or quantitative should be
collected by a mono method. These are effective choices, but mono-choices are useful to carry
out the present investigation. This choice will support researchers in their quantitative or
qualitative collection and analysis of one particular type of data.
Research strategy- It is a data collection method focused on effective testing strategies.
Numerous research techniques exist, including action research, trial, systematic literature review,
surveys, interviews, and more. All of these are important, but two types of research strategy are
chosen by the investigator to conduct this study on the existing subject. Such strategies include a
survey and a literature review. For collection of primary information over a short period of time,
a survey strategy was adopted. Systematic literature review is a method that the investigator uses
to obtain relevant knowledge from secondary sources, i.e. articles, internet sources, journals and
others This work was performed using the quantitative method as it supports researchers
collecting knowledge in numbers and quantitatively. There are numerous reasons to use a
quantitative approach such as researchers can pick large samples, concentrate on series or data,
take longer etc. On other hand, qualitative methods are not useful for conducting this study
because they are not fairly relevant data collection methods (Mohajan, 2018).
Time horizon- It is an essential aspect of research process as it makes it easier for
researchers to complete through dissertation task. Two important time horizon approaches such
as cross section and longitudinal are available. Both are important time horizon approaches, yet a
cross-sectional time approach is helpful to conduct the present study, as this is based on the
actual situation and facilitates timely and systematic research in each section of research. The
time management tool named Gantt chart is also part of this portion of technique. This tool
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consist the start and end of each activity which assists researchers to complete their thesis within
a certain amount of time.
Data collection- The collection of data is the collection process by source, technique or
system of primordial and secondary knowledge. In context to collect primary information,
researcher has selected a questionnaire to promote it with accurate or first-hand knowledge in a
shorter period. There are numerous secondary sources named books, articles, research
publications, journals and others for the collection of secondary information. These are effective
ways for collecting primary and secondary data (Taherdoost, 2016). Thus, researchers can
effectively achieve goals and dissertation aims with the use of secondary and primary sources of
data and techniques.
Advantages and Disadvantages of Primary method
Advantages Disadvantages
This method provides the relevant as well as
original data related to research study.
It is costly and takes more time in collection of
information.
Data accuracy is high. It does not provide the feasible results.
Advantages and Disadvantages of Secondary method
Advantages Disadvantages
Sources are already available in collection of
information.
The collected information is not accurate from
secondary method.
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This is time saving as well as cost saving. Data and information may be old and also not
up to date.
Sampling- It refers to systematic selection process of total population sample size. There
are two main sample selection methods, namely probability and the non- probability. To select
sizes in accordance with current study, the researcher has implemented a basic random sampling
technique as a sort of chance sampling. It is useful method of sampling because this makes the
collection of large samples simpler for researchers. 50 respondents under the probability
sampling are picked randomly. The different reason for using random sample, such as simple
estimation estimates, aid with choosing large samples, accurate tests etc.
Cost- This is one of the necessary factor in research as it helps in conducting the research
in a better manner. In this, researcher should have the proper cost so that it can able to perform
all the activities included in research significantly. The cost included in the research is related to
printing, travelling, stationery, internet charges and others.
Access- In this, researcher should have the proper access about collection of information
because if without permission researcher use sources to collect data then it will be unethical. It
will develop the negative impact on research outcomes. There should be the proper access to use
the sources for collection of information from primary and secondary sources.
Ethical consideration- The ethical consideration can be specified as most necessary
research parts. In regards to this, the research participants should not subjected to harm in any
ways. Full consent should mainly obtained participants prior to study. At the time of conducting
an investigation, researcher should follow all the ethical considerations such as data privacy,
confidentiality, informed consent, anonymity and others. This helps in conducting an
investigation in an ethical manner and getting positive outcomes effectively.
Data Analysis
This characterized to be the most significant region of an examination as it gives a way to
recognize, break down and evalute data for the expectation of coming to at reasonable result.
This area is mainly encompasses over the information that are accumulated for a specific study
as in this analysis has been done over the information accumulated from different sources (Choi
and Rainey, 2014). In the current examination work dependent on dissecting the effect of
Equality and Diversity on representative's exhibition of an association, information has been
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created by means of the help of thematic investigation as in this questions are structured over the
inquiries of survey which are compelling in covering the point and goals of the venture. Likewise
to this, the interpretation of data is relay over the creation of frequency table in which graphs and
charts are developed to represents the consent of participants in context to a specific area
(Chrobot-Mason and Aramovich, 2013).
Frequency Table:
Q1) Do you have an appropriate idea about the conceptual framework of equality
and diversity in the context of business?
Frequency
a) Yes 49
b) No 1
Q2) What do you think, is it required for the businesses to manage equality and
diversity for the purpose of accessing effective employees performance?
Frequency
a) Required 48
b) Not Required 2
Q3) As per your view, How is it important for Tesco to manage equality and
diversity at workplace?
Frequency
a) Very Important 44
b) Not Important 3
c) Neutral 3
Q4) According to your view, what are the different factors of diversity that
affects the performance of employees within Tesco?
Frequency
a) Mental and physical abilities 12
b) Gender Concerns 10
c) Possible Differences of Generations 13
d) Professional Qualification 15
Q5) What do you think, are the potential benefits of managing equality and
diversity at workplace?
Frequency
a) Attract and retain the best quality employees 10
b) Create more positive working relationships 8
c) Variety of different perspectives 12
d) Faster problem-solving 10
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e) Better decision making 10
Q6) As per your perception, what are the advantages are attained by Tesco via
managing diverse and inclusive working environment for the employees?
Frequency
a) Increased business performance 12
b) Effective working collaboration among employees 10
c) Appeal to Wider Range of Customers 8
d) Improve creativity at workplace 10
e) Reducing the Risk 10
Q7) According to you, in what manner the suitable management of equality and
diversity influences the performance of employees within Tesco?
Frequency
a) Positive 46
b) Negative 2
c) Neutral 2
Q8) What do you think, are the suitable policies and legislations required to be
opt by the businesses with diverse and inclusive workforce?
Frequency
a) Race Relation Act 10
b) Human Rights 10
c) Disability Discrimination Act 10
d) Sex Discrimination Act 10
e) Equality Act 10
Q9) From your perspective, what key issues are faced by Tesco due to equality
and diversity at workplace?
Frequency
a) Ethical and Cultural Difference 15
b) Language and Communication 10
c) Gender Inequality 15
d) Prejudice and Discrimination 10
Q10) As per your opinion, What could be the best strategy for Tesco deliver
equality and diversity in a great way?
Frequency
a) Identify and prevent unconscious bias 15
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b) Provide equality and diversity training 10
c) Equal pay to employees 15
d) Implementation of policies and legislations 10
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Thematic Analysis
Theme 1) The individual have a fitting thought regarding the theoretical structure of balance and
decent variety with regards to business.
Q1) Do you have a suitable thought regarding the reasonable system of balance
and assorted variety with regards to business?
Frequency
a) Yes 49
b) No 1
Interpretation:
In the current investigation of the examination has been executed to decide the occasion
of individuals with respect to the applied structure of correspondence and assorted variety with
regards to business along these lines in this examination has been executed among 50 members
and out of that 49 are having critical thought regarding the idea and one isn't having equivalent to
the individual isn't tremendously intrigued in regards to the subject.
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Theme 2) It is required for the businesses to manage equality and diversity for the purpose of
accessing effective employees performance.
Q2) What do you think, is it required for the businesses to manage equality and
diversity for the purpose of accessing effective employees performance?
Frequency
a) Required 48
b) Not Required 2
Interpretation:
The study is being conducted for analysing the requirement for a business to oversee
equity and diversity to survey successful representatives execution that for 48 individuals are
said that it is a lot of significant or required for the business to overseeing fairness and assorted
variety as it is significant for the workers to fortify their capacity to pick up development and
remaining are not in favor with equivalent to per their view it isn't that required for the business
to oversee balance and assorted variety for the aim of ad libbing workers execution..
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