Building a Diverse and Inclusive Workforce: Strategies and Initiatives

This project examines strategies and initiatives for building a diverse and inclusive workforce, using Hyatt Regency as a case study. It begins with an introduction outlining the importance of a diverse and inclusive workforce for organizational success, emphasizing employee motivation, workplace environment, and innovation. Task 1 details the project's aims, objectives, and research questions, followed by a literature review on the framework, impact, and strategies for a diverse workforce. A project management plan is developed, including scope, communication, resources, quality, cost, time, and risk assessments, along with a Gantt chart and work breakdown structure. Task 2 focuses on the research methodology, comparing qualitative and quantitative methods, and evaluating primary and secondary data sources. Task 3 involves data interpretation and recommendations for Hyatt Regency, along with an evaluation of the tools and techniques used. Finally, Task 4 includes a reflection on the project management process and its value. The project aims to provide actionable insights for building a more inclusive and diverse workforce, supported by research and data analysis.

Managing a Successful
Business Project

Table of Contents
Title: “The types of Strategies and Initiatives companies put in place to build a diverse and
inclusive workforce”........................................................................................................................3
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1) Aims and objectives of the project...................................................................................3
P2) Project management plan.................................................................................................4
P3) Develop a Gantt chart and Work Breakdown structure...................................................6
M1 Produce a comprehensive project management plan, milestone schedule and project
schedule for monitoring and completing the aims and objectives of the project...................8
TASK 2............................................................................................................................................8
P4 Qualitative and quantitative research method...................................................................8
M2 Evaluate the accuracy and reliability of primary and secondary methods applied........10
TASK 3..........................................................................................................................................11
P5 Data Interpretation...........................................................................................................11
P6 Recommendation.............................................................................................................17
M3 Evaluate the selection of appropriate tools and techniques for accuracy and authenticity to
support and justify recommendations...................................................................................18
TASK 4..........................................................................................................................................18
P7 Produce a reflection.........................................................................................................18
M4 Evaluate the value of the project management process to meet stated objectives and
support own learning and performance................................................................................19
CONCLUSION..............................................................................................................................19

Title: “The types of Strategies and Initiatives companies put in place to build a diverse and
inclusive workforce”
INTRODUCTION
Efficient workforce enables an organisation to take competitive advantage over other as with
the help of this they can identify various innovative ideas to satisfy the customers. The
incorporation of the concept of inclusive and diverse workforce enables the organisation in
making their employees feel motivated by valuing their abilities and contribution. Also this
leads to better and comfortable workplace environment in which all the employees can
communicate with each other and can share their ideas, opinions that can facilitate them to adopt
innovation and to improve eth satisfaction of the customers. With the help of this research Hyatt
Regency can efficiently build such a workforce. In this report, the data is collection from
different sources and analysed so that necessary recommendations can be made to the hotel
managers by the researcher.
TASK 1
P1) Aims and objectives of the project
Research Aim: The aim of the research is to identify the strategies and initiatives that can be
incorporated by the organisations for building a diverse and inclusive workforce. A case study on
Hyatt Regency.
Research objective: The objectives of the research are given below:
 To understand the framework related to the diverse and inclusive workforce.
 To analyse the impact of strategies and initiatives for building an inclusive and diverse
workforce on the employees of Hyatt.
 To determine various strategies that can be adopted by Hyatt for developing a diverse and
inclusive workforce.
Research Questions:
 What does the concept of diverse and inclusive workforce means to the employees?
 What can be the impact of various such strategies on the employees?
 Which strategies can be adopted by the Hyatt to build an inclusive and diverse
workforce?
LITERATURE REVIEW

Framework related to the diverse and inclusive workforce
As per the view of Sharon Florentine, strong diversity and inclusive workforce facilitates an
organisation in attracting better talent and to retain the existing employees in the organisation.
Such new talent enables the organisation to innovate their services as they provide various ideas
as per their abilities and competence. The companies provide various opportunities to their
employees so that their values can be improved and an inclusive workforce can be developed.
This facilitates them to outperform in their roles as all the employees could understand each
other as they will have better understanding among all because of various inclusive strategies.
Impact of strategies and initiatives for building an inclusive and diverse workforce
According to Anthony Paradiso, inclusion is considered to be the ideology of the people
within the workplace and this is one of the biggest challenges which are being faced by the
organisation while implementing such concept. It can efficiently be done by the leaders by
educating their employees and by developing effective communication. This will facilitate them
to manage the adverse impact which can be the resistance by the employees against the
implementation of the strategies and this can be because of various cultural and ethical
differences. Apart from this the differences among the employees perception due to generation
gap can affect the company and its goals achievement.
Strategies that can be adopted for developing a diverse and inclusive workforce
As per the view of Tom Wells, the employees can be made believe that they are treated
equal in spite of the fact that they belong to different culture, religion etc. with the help of such
inclusive and diverse strategies. Various strategies are formulated by the human resources
department of the organisation such as inclusive language, leadership sessions, training and
development and many more which can make them feel to what extent the organisation value
them. It will improve the overall workplace culture and environment so that the employees can
outperform and the organisation can achieve their ultimate goals and objectives by taking
competitive advantage over others.
P2) Project management plan
A project management plan is a formal document with the help of which the researcher
executes, monitor and control their activities. With the help of this the researcher defines various
components such as:

 Scope: The scope of this project for the organisation is that it enables them to formulate
various strategies and initiative that can help them in developing an inclusive and diverse
workforce. With the help of this, the managers of Hyatt can improve the performance of
their employees, and determination of such strategies facilitates the human resource
manager to efficiently manage the staff of the hotel. This research will help
the investigator in undertaking future research efficiently (Noble and Smith, 2015).
 Communication: The researcher needs to communicate with the project manager of
Hyatt Regency through different means such as emails, video conferencing, phone calls,
and many more. The method that will be used for communicating with the respondents
will be in written form through questionnaire. This will facilitate the project manager to
track the progress of the research project at the end of every week and also it will ensure
that all the activities are conducted with authenticity.
 Resources: The resources required by the investigator for undertaking this research
include permissions to visit hotel, purchasing of laptops, mobile phones, books, and
journal etc. Investigator also has to hire students who can assist him in undertaking this
research project (Pieterse, 2019).
 Quality: For maintaining the quality of research outcomes the researcher will gather all
the data from various reliable and authentic sources as this will ensure that the
recommendation so made to the company is reliable. To maintain the quality of the
research various technique such as quality control chart will be used by them this will
enable them to determine whether specifications to the project met or not.
 Cost: The total cost for undertaking the research to the investigator includes the
procurement of various resources and the fee of the investigator. For this, they will
formulate a budget with the help of which they can allocate the available funds among
different activities. The cost which is to be borne by the investigator for the research is
£150.
Description Cost
Survey 35£
Equipment for the project 30£
Travel cost 30£

Management cost 55£
Total 150£
 Time: Every project has to be completed within a given time limit and for undertaking
this project the researcher will take 10 weeks. The investigator will allocate time limits to
different activities so that this can be completed within the given time limit as to ensure
the completion of the project on time (Roulstone and Williams, 2014).
 Risk: The risk which is associated with the project is related to the information and data
gathered by the investigator as it has direct impact on the research outcome. Apart from
this, the researcher may face technical risk in context to the methods of analysing the data
and the responses of the respondents.
P3) Develop a Gantt chart and Work Breakdown structure
Gantt chart: It is the chart that characterizes the diverse time that could be allotted to
every single movement that has been performed to accomplish the targets in auspicious way. It
includes the contribution as well that must be applied by each individual to achieve desired target
of project.. It could be utilized by the investigator to know the viability of the research project
and by this they become acquainted with the specific timeframe to each undertaking likewise
with the assigned time span. It is particularly significant as give the sufficient data about the
research project that gives more valid outcome at the end of research (Sharma and Mukherji,
2016).

Work Breakdown structure: It is Structure that characterizes the specific time that is
allotted into the smaller parts so as to eliminate the complexity from research project. It grants
more effortlessness and solid as it is anything but difficult to oversee and control every one of
the movement will more adequacy. In this all the task will be separated into different portion that
is performed inside the specific timeframe them (Tang, Lai and Cheng, 2016).

M1 Produce a comprehensive project management plan, milestone schedule and project schedule
for monitoring and completing the aims and objectives of the project
With the help of the project plan that has been formulated by the researcher the project can
easily be undertaken by them. Also with the help of the communication the channel and means
can be identified so that the information can be shared efficiently by with the organisation as
with this they can ensure the completion of the project on time by tracking its performance.
Further with the help of various methods of research and collection methods they can ensure that
quality of the data that they have been collecting and out of which they will be analysing the
results of the company. For ensuring the completion of the project on time limit that has been
offered they graphical presentation with the help of Gantt chart and work breakdown structure
can be facilitated as they allocate the time to different activities within they have to be completed
efficiently in a particular sequence.
TASK 2
P4 Qualitative and quantitative research method
Research methodology is used by investigator for conducting the research as with the help
of this they gather data efficiently from various authentic and reliable sources. With the help of
various methods are identified that facilitate the researcher in identifying, analysing and
evaluating various data that has been gathered by the researcher (Wren, 2015). The methods that
are used by the investigator include:
Quantitative method: With the help of this method data can be gathered which has some
numeric values and its aggregations can be taken into consideration. The results from this
research are more valid and reliable because justification can be made for them (Loseke, 2017).
It includes various graphs, charts etc.
Qualitative method: This is the methods with the help of which detailed information can be
gathered as in this the responses regarding their opinions etc. are taken from the respondents.
This method of gathering data is time consuming and may not be useful for every research (Bell,
Bryman and Harley, 2018).
The data are gathered from different sources and this is dependent upon what type of data is
to be gathered and the nature of the research (Li and Lu, 2017). The type of data gathered from
two sources which are used for undertaking this research includes:

Primary data: this is the data which is collected the investigator for the first time as per the
nature of the research. The primary data is most authentic data as it is directly collected by the
researcher himself for the study (Gatsi, 2016).
Secondary data: This is the data that has been collected by any other researcher for
undertaking their research and the investigators of this research can use such data by making
necessary adjustment in that data (Kundu and Mor, 2017).
For undertaking this research data from both the sources are gathered by the researcher. The
secondary is gathered by them form the various books, journals, the website of the company,
from employees of the company etc. For conducting this research the employees of the hotel
Hyatt are interview and for this 20 employees were taken as sample.
Questionnaire
Quantitative Questions
Q1) Since how long you have been working with the hotel?
a) 0-3 years
b) 3-6 years
c) 6-9 years
d) More than 9 years
Q2) Is this concept helpful for the company to manage their employees?
a) Yes
b) No
Q3) What do you understand the inclusive and diverse workforce means?
a) Recruitment of diverse workforce
b) Better organisational environment
Q4) How can implementation of various strategies impact the employees of the hotel?
a) Employees resistance
b) Cooperation in implementation
Q5) What are the benefits of implementing such strategies and initiatives for the Hyatt
hotel?
c) Enhances productivity of employees
d) Boost employees morale
e) Employee turnover rate reduces

Q6 Do you think it will help the Hotel in retaining the employees in long run?
a) Yes
b) No
Q7) What are the strategies and initiates that can be adopted by the Hyatt hotel for
developing a diverse and inclusive workforce?
a) Employees must be focussed
b) Exiting strategies must be integrated with new strategies
c) Different policies must be formulated
d) All of the above
Q8) According to you, will employees resist the implementation of such strategy?
a) Yes
b) No
Qualitative Question
Q9) What can be possible initiatives that can be taken by the managers of Hyatt for
efficiently implementing the strategies?
a) Organising various training and development
b) Allowing their employees to participate and provide their suggestion
Q10) What are the challenges that can be faced by the managers at the time of
implementing strategies for building inclusive and diverse workforce?
a) Cultural difference
b) Generation gap
c) Ineffective communication
Q11) Recommend different ways with the help of which the management of Hyatt can
efficiently build a diverse and inclusive workforce.....
M2 Evaluate the accuracy and reliability of primary and secondary methods applied
The primary and secondary sources that has been applied by the researcher for collecting
the data will enable them in efficiently undertaking the researcher and accordingly making
recommendation to the company as with the help of primary data the reliability and authenticity
can be ensured because the data is directly collected from the source for which the research is
based upon. Their responses enable them to collect exact information without any modifications.
While with the help of secondary data so gathered from the various sources such as books,

journals, online sources and article the understanding of the topics associated with the research is
done. This enabled the researcher in determining the view of other so that the influence and the
impact along with various strategies could easily be identified. All this make the research
through both these sources reliable and accurate.
TASK 3
P5 Data Interpretation
Theme 1: Age category
Q1) Since how long you have been working with the hotel? Frequency
i. 0-3 years 4
ii. 3-6 years 6
iii. 6-9 years 3
iv. More than 9 years 7
Interpretation: On the basis of this graph it can be analysed that in the hotel employees has
different experience and according to this they have understanding of the organisation policies
and environment.
Theme 2: Is concept Helpful
Q2) Is this concept helpful for the company to manage their
employees?
Frequency
i. Yes 16

ii. No 4
Interpretation: As per the responses of the employees it is identified that with the help of these
strategy they can efficiently manage their employees and this is because the employees
themselves will become supportive towards the hotel management.
Theme 3: Meaning of diverse and inclusive workforce
Q3) What do you understand the inclusive and diverse workforce
means?
Frequency
i. Recruitment of diverse workforce 11
ii. Better organisational environment 9