This report analyzes the critical role of diversity and inclusion in modern business practices, focusing on the services provided by the consultancy firm Diverse Matters. The report begins with an executive summary and introduction, emphasizing the need for organizations to value diversity to attract and retain talented employees. The main body includes a literature review highlighting the benefits of diverse and inclusive workplaces, such as increased creativity and adaptability. The report examines Diverse Matters' solutions, including policy review, training programs, and HR support. A reflection section provides a personal account of the student's internship experience at Diverse Matters, detailing their responsibilities in business administration and HR support. The report concludes with a defense of creative ideas and suggestions, offering insights into how organizations can enhance their diversity and inclusion strategies. The report covers various services like training, auditing, and HR support, emphasizing the holistic and tailored approaches used by Diverse Matters to meet the needs of diverse clients across various sectors. The student's experience highlights the development of essential skills in research, analysis, and decision-making, valuable for a career in HR management.