Report on Diversity Issues at Foodland Australia for MGMT6012 Module 3

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This report examines diversity issues at Foodland Australia, a supermarket chain, focusing on the lack of cultural diversity and its impact on employee performance. The report highlights issues such as discrimination, exclusion from decision-making, communication barriers, and lack of training for diverse employees. It then proposes solutions including reviewing policies, providing diversity training, and promoting employee engagement through mentorship and diverse opportunities. The analysis connects employee engagement with diversity, emphasizing its positive impact on company performance and growth. The report aligns with the MGMT6012 module, addressing leadership and management perspectives within an organizational context, as outlined in the assessment brief, providing a comprehensive understanding of the challenges and potential solutions related to diversity in the workplace.
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Diversity Issue
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Synopsis on Foodland Australia
It is the small and medium sized supermarket based in Australia and incorporated in the
year 1962. More than 4000 people are employed and the CEO is Con Sciacca who have been
able to implement the different facilities for the employees.
Reasons for Choosing Foodland Australia
In supermarket, there are different divisions such as HR, Finance, IT and Marketing and
it is easy to understand the different issues faced division wise that will be helping in gaining
brief idea on the problems faced by employees and understanding the recommendations which
will be needed to improve the scenario.
Issue at Foodland Australia
Lack of cultural diversity is the main difficulty that is influencing performance of
Foodland and through structured interview process, the different difficulties of the different
employees are being found out. There were different complains on discrimination faced by
employees and the employers did not bother to take any step regarding the same.
Due to the same, there was no respect being shown to few employees who belonged from
different cultures and they felt left out. In the decision-making, only few employees were
included and the rest were excluded for their diverse culture.
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Language and communication barriers between team members and managers created
miscommunication that highlighted the ineffectiveness of managers in handling the employees.
The employees belonging from diverse culture did not receive any training and
development practices that impacted their efficiency and it caused lack of morale for performing
tasks.
Limited perspective in the workplace impacted the work of employees and the instance
can be shown as follows: For instance- The company employed people from various cultures,
however, the leave policy that was offered did not take into consideration the certain religious
group’s needs which made it highly difficult for the employees to access and perform the
activities as per their wish
Diversity and Ethical Program
Tackling the unconscious biasness will be bringing peace in the work culture and participating
employees will be bringing in the cultural change.
As per the mission and vision of the company, diversity is the true essence of any company
which will improve engagement among employees.
Suggestions
Reviewing of the policies and procedures followed currently makes the company employee
friendly such as giving days off on the national holidays of different employees belonging from
separate cultures
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Training of diversity and reassessment of benefits given to employees will be generating
competitive advantage to Foodland Australia.
Employee engagement through mentorship and diverse opportunities can be helping them in
participating the employees in various events and making them feel part of the organization
There is direct correlation between employee engagement and diversity at workplace that
enhances the performance of the company and growth.
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References (16)
Foodland.com.au (2020) Foodland Australia (Online) Retrieved from
https://www.foodland.com.au [Accessed on 13th March 2020]
Roberson, Q. M. (2019). Diversity in the workplace: A review, synthesis, and future research
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Solomon, A., & Steyn, R. (2017). Leadership style and leadership effectiveness: Does cultural
intelligence moderate the relationship?. Acta Commercii, 17(1), 1-13.
Tran, B. (2017). Organizational Diversity: From Workforce Diversity to Workplace Inclusion for
Persons With Disabilities. In Handbook of Research on Organizational Culture and
Diversity in the Modern Workforce (pp. 100-131). IGI Global.
Zhang, M. M., Xia, J., Fan, D., & Zhu, J. C. (2016). Managing student diversity in business
education: Incorporating campus diversity into the curriculum to foster inclusion and
academic success of international students. Academy of Management Learning &
Education, 15(2), 366-380.
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