Cultural Diversity in the Workplace: A Report on Techniques

This report examines the concept of cultural diversity within organizations, emphasizing the presence of various cultures in a single setting. It highlights the importance of flexibility, encouraging interactions, and implementing diversity training to foster understanding among employees from diverse cultural backgrounds. The report also discusses the creation of policies and practices to reduce discrimination and promote a comfortable working environment. The report also refers to the importance of understanding the culture of the client. The report is supported by references to academic literature, including studies on diversity in the workplace and managing multicultural organizations.

MIND MAP

Table of Contents
Cultural diversity.............................................................................................................................3
Techniques and process to deal with cultural diversity...............................................................3
REFERENCES................................................................................................................................1

Cultural diversity
Flexibility:
Learn the culture of
client
Organize diversity
training
Creation of policies
and practices
Encourage
interaction
Organization open to accept
changes
Employees
feel
comfortable
organization to
indulge different set
of culture
employees to
understand different
culture.
Destroying the concept of
favouritism and discrimination
Employees will
make interaction

Cultural diversity
It refers to diversity that is being associated with culture. This means presence of different
culture (Roberson, 2019). In simple words, cultural diversity refers to presence of different
culture at the same place.
Techniques and process to deal with cultural diversity
Flexibility:
It is one of the best practice and technique that will help the organization to deal with
cultural diversity. As flexibility approach will make the organization to be open to accept
changes so this will help it to accept cultural differences as well as inculcation of different
cultures.
Learn the culture of client:
This is also an effective process by which organization will learn and try to understand
the cultural aspect of its employees and the clients. This will make the employees feel
comfortable along with making the organization to indulge different set of culture at one place.
Organize diversity training:
Diversity training will lead the employees to understand different forms of culture. This
training will help the employees to develop the ability of co-operation so that they can adjust
among employees of different cultural background.
Creation of policies and practices:
Ab adopting this process organization can make policies and regulations in the workplace
focussing on reducing and destroying the concept of favouritism and discrimination.
Encourage interaction:
By implementing this practice organization can develop such working environment in
which employees will make interaction with each other (Syed and et.al., 2019). This interaction
will help them to have the knowledge about the various other employees and their culture.

REFERENCES
Books and journals
Roberson, Q.M., 2019. Diversity in the workplace: A review, synthesis, and future research
agenda. Annual Review of Organizational Psychology and Organizational Behavior. 6.
pp.69-88.
Syed, and et.al., 2019. Managing workforce diversity in multicultural organizations: some
observations. Journal of European Studies. 35(1). p.79.
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