Managing Diversity: A Case Study on Accor Hotels' Workforce Strategies

This report presents a comprehensive analysis of Accor Hotels' strategies and initiatives for ensuring a diverse and inclusive workforce. The study begins with an introduction to the concepts of equality and diversity, emphasizing their importance for organizational success, and identifies the aims and objectives of the research. The report includes a project management plan with cost estimations, quality considerations, timeframes, and resource allocation. A work breakdown structure (WBS) and a Gantt chart are utilized to illustrate the project's timeline and task organization. The research methodology encompasses both qualitative and quantitative approaches, with primary data collected through a questionnaire administered to Accor Hotels employees. The analysis of findings includes an evaluation of the effectiveness of the hotel's diversity and inclusion policies, the impact of a diverse workforce on the company's competitive strength, and the influence of workplace biases. The report concludes with recommendations for enhancing diversity and inclusion efforts, reflecting on the research process and its outcomes. The references and appendices provide additional context and supporting materials.

Managing a Successful
Business Project

Table of Contents
Research Title: “Determine the Strategies and Initiatives to ensure a Diverse Workforce. A case
study on Accor Hotels”....................................................................................................................1
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1. Aim and objectives for the project........................................................................................1
LITERATURE REVIEW................................................................................................................2
Equality........................................................................................................................................2
Diversity......................................................................................................................................2
P2. Project management plan......................................................................................................2
P3. Work breakdown structure and Gantt chart...........................................................................4
TASK 2............................................................................................................................................6
P4. Research methodology to achieve project aims and objective..............................................6
TASK 3............................................................................................................................................9
P5. Analysis and presentation of findings...................................................................................9
P6. Recommendations...............................................................................................................17
TASK 4..........................................................................................................................................17
P7. Reflection............................................................................................................................17
CONCLUSION..............................................................................................................................18
REFERENCES..............................................................................................................................19
APPENDIX 1.................................................................................................................................20
APPENDIX II................................................................................................................................22
Template for Performance Review to be attached with the report by the learner:........................22

Research Title: “Determine the Strategies and Initiatives to ensure a Diverse
Workforce. A case study on Accor Hotels”
INTRODUCTION
Diversity and equality both are considered as the pillar for the successful company e as it is
useful in allowing the workers to show their potential efforts towards the attainment of goals of
organisation. Equality defines offering equal treatment and opportunity to subordinates in
relation by their career so that they can get probable possibility to show their competencies.
Meanwhile diversity defines maintain a labour force in which folks fit in to various countries
faith and educational backdrop all jointly (Polonsky and Waller, 2018). In order to perform this
research Accor hotel is considered which is a French multinational hospitality company that
owns and manage its franchise. It is a solitary main hospitality corporation in Europe that relies
on the sixth largest position. This report put emphasis on the aims and goals of enquiry while
undertaking the diversity and equality considering the scheme plan, Gantt diagram and WBS
arrangement. It also considered methodology for learn along with in order analysis while
showing knowledge all through the revision.
TASK 1
P1. Aim and objectives for the project
Research aim
The main aim behind conducting this research project is, “To evaluate the importance of
equality and diversity together with determination of strategies and initiatives that ensures
creation and proper management of a diverse and inclusive workforce”.
Research objectives
The major objectives of this investigate organised on Accor Hotels are as follow:
 To study the concept of equality and diversity.
 To determine the possible advantages those are lead by equality and diversity in
achieving higher success and productivity for an organisation.
 To evaluate the variety of strategy and initiative that ensures creation and proper
management of a varied and comprehensive labour force in Accor Hotels.
Research questions
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 What implication are you having about the concept of equality and diversity?
 What are the possible advantages those are lead by equality and diversity in achieving
higher success and productivity for an organisation?
 What are the variety of strategy and initiative that ensures creation and proper
management of a miscellaneous and comprehensive personnel in Accor Hotels?
LITERATURE REVIEW
Literature review considered deep analysis of information and data that is already available
by the publisher and their resources in which the data offered by various authors are being
critically reviewed and then presented for the evaluation of the nature of study regarding the
further investigation (Nicholas and Steyn, 2017).
Equality
According to Fink, (2016), equality is all about making sure that every individual has equal
and prominent opportunities to make and they represent their talent in front of others. In relation
with this it also putting faces on that no one should have poorer life chances due to the way they
were born and carries any kind of flaws in them. Equality also considers various factors within
the certain group of people with protected characteristics like disability sexual orientation gender
race and so on that have experienced on the basis of discrimination.
Diversity
According to Young, (2016), diversity encompasses to prominent factors that are receiving
and respect which depicts the sympathetic of every person in exclusive and recognize manner for
the individual differences. It is the exploration of various differences in positive and safe
surroundings and also about considerate of each other and stirring further than the easy
acceptance to celebrate the prominent size of variety restricted within every entity.
P2. Project management plan
Project plan is considered as the return document that is used by the organisation in order
to facilitate the prominent details for the performing of various activities that are concerned with
project. This plan consider various activities like designing implementing beginning executing
and controlling that are concerned with the project (Halibozek and Kovacich, 2017). The project
management plan is useful regarding the investigation about the various aspects that are
considered for the effectual preparation and attain company’s objectives within the stipulated
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period of time. It considers cost resource quality scope time risk communication and many more
that are discussed below:
Cost: it is concerned with the opinion of prominent charge that are developed on the
dissimilar investigation activities considering investment employees unprocessed stuff
equipment’s and many more (Barker and Zupick, 2017). The investigate price is around by the
suitable evaluation of the present cost that is existed in the marketplace and previous rudiments
in bid to develop budget that is shown below:
Budget Approximation:
Particulars Amount
Endorsement payment £60
Cost incur in skill £140
Other payment £70
Total Cost £270
Quality: It considered the preparation factor regarding the investigation excellence that is
fully depend on the dependability and genuineness of data. To develop and maintain the faithful
data by using various methods like qualitative and quantitative in research.
Time: This concept is concerned with the time period that is necessary to achieve the
research objectives. It is needed in order to conduct the investigate actions inside the stipulated
period of time that is depends on the researcher and its team Associates (Artto, Ahola and
Vartiainen, 2016). In order to complete the prominent task it required around 2 months time
duration.
Risk: This element depicts that while organizing research activities various problems are
arises that are faced by researcher and the project manager in order to adopt prominent changes
according to the research information (Taherdoost and Keshavarzsaleh, 2018).
Communication: Prominent communication networks are required in order to make sure
the flow of information is freely with the help of using formal and informal methods of
communication channels in bid to organize research activities.
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Resource: It is undertaken as the physical financial and technological resource that are
useful for the purpose of organizing research activities that is required in sort to attain the
investigate aims and tagets (Lientz and Rea, 2016).
Scope: It is considered as the prominent aspect that is needed to develop the ascertain
skills and knowledge of the investigators and facilitates wide scope for their future opportunities.
In terms of this the investigator gets suitable achievement in expectations as they have full
information towards utilize of capital and method of investigate and information compilation
(Buttrick, 2018).
P3. Work breakdown structure and Gantt chart
There are various Tools and technique that are utilized by the researcher to discern
regarding the completion of project within the particular period of occasion. In this investigation
story the researcher use WBS and Gantt chart in classify to inclusive the investigate action that is
careful as under:
Gantt chart: It is termed as the time management technique that is useful for the
graphical representation of the prominent activities that should be performed throughout the
investigation (Joslin and Müller, 2016). It depends the combination of activities that are
performed in sequent way along with the time considered by them that supports the guidance and
direct the member in prominent manner towards the attainment of goals and objectives.
ACTIVITES WEEK
1
WEEK
2
WEEK
3
WEEK
4
WEEK
5
WEEK
6
WEEK
7
WEEK
8
WEEK
9
Submission
of research
proposal
Complete
background
information
for research
project
Collect
4

secondary
sources of
information
for research
project
Complete research
methodology and
collect primary and
secondary sources
of information
Complete
collecting
data for
study and
present the
result
Determining
Budget
Data
Interpretatio
n and
analysis
Evaluating
results and
findings
Complete
the report
and submit
the final
report
5

Work Break down structure: It is considered as the scheme organization instrument that
are use by the development director in order to support the investigator by classifying the
difficult task into small units so that they can perform it in most prominent way within the given
time period (Matinheikki and et. al., 2016). These classified tasks support the side associates in
sort to do the operations in prominent manner.
TASK 2
P4. Research methodology to achieve project aims and objective
Research methodology of a combination of prominent tools and process that are useful
and gathering evaluating and identifying the specific set of information and data that is
concerned with the topic (Yıldırım and Korkmaz, 2019). The mostly used research method for
the conduction of any research are discussed as under
Qualitative research method: Uses of this process is developed by the investigator in
order to collect the Deep and detailed data regarding the behavior and nature of respondents. It is
considered as the most used technique in order to collect data under the research method that are
surveys, interviews, experiments and many more. For data collection in hypothetical form is
quite difficult to convert in tables and diagrams (Fernando and et. al., 2018).
Quantitative research method: This method is useful in gathering the numerical data for
the topic in order to provide the prominent perception regarding the behavior and attitude of
respondents. In this the prominent method used are the questionnaire and so on that are made in
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order to collect data (Defusco and et. al., 2016). Information in the arithmetical word can be with
no trouble rehabilitated into the charts and graphs form.
Sources of data
There are two main prominent sources of data that are shaped and gather by the
investigator which is explained below:
Primary source: It is considered as the unique way of data from which information is
generated and offer first-hand in sequence to the investigator concerning the specific theme with
no any changes. Data from this kind of source can be gathered with the help of making use of
prominent ways including interviews polls surveys and so on.
Secondary source: This kind of data offer access to the pre existed data that is connected
with the help of other researcher. Therefore it is considered with some past situation and
conditions. In this data is gathered from the past records literature journals documents and many
more and also consider the online websites.
Sampling: It is considered is the procedure of selecting few pre-determined observations from
the huge population in order to organize a search in an effective manner and also within the
minimum possible time (Nguyen, 2018). Sample is chosen on the grounds of some common
features and characteristics of population.
Use of following survey is complete in order to collect the data from 20 respondents who
are selected from employees of Accor hotels and this questionnaire include 8 quantitative
questions and 2 qualitative questions and description of which is provided below:
Questionnaire
Q1) Are you having any understanding about the concept of equality and diversity?
a) Yes
b) No
Q2) What are the possible advantages those are lead by equality and diversity in achieving
higher success and productivity for an organisation?
a) Enhance creativity and motivation level
b) Better coordination and bonding in staff
c) Both a and b
Q3) According to you, to what extent the equality and diversity policies of Accor hotels are
effective?
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a) Effective
b) Ineffective
c) Neutral
Q4) Is it required for Accor hotels to make changes and modifications in its strategies to
have better implication equality and diversity at its workplace?
a) Required
b) Not required
Q5) What impact is lead by creation of diverse workforce and equality at competitive
strength and business position of Accor hotels?
a) Positive
b) Negative
c) No impact
Q6) Are you agreed with the fact that biases and discrimination within the workplace can
impede business growth and productivity?
a) Agreed
b) Disagreed
Q7) What are the various strategies and initiatives that ensures creation and proper
management of a diverse and inclusive workforce in Accor Hotels?
a) Fair HR prcatises
b) Transparent management
c) Shared decision making process
d) Effective guidance and training
Q8) What overall role is lead by diverse force on productivity and success of Accor hotel?
a) Positive role
b) Negative role
Q9) What are the various negative implications that could be faced by Accor hotels due to
lack of equality and diversity at workplace?
Q10) What contribution and initiative could be made by leaders of Accor hotels to promote
a diverse and inclusive workforce?
Q11) Any further recommendation for Accor Hotels to put in a diverse and inclusive
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workforce?
TASK 3
P5. Analysis and presentation of findings
Interpretation of quantitative data
For analysis and presentation of findings of current research use of pie charts and
frequency table is made a description of which is provided below:
Theme 1: Concept of equality and diversity
Q1) Are you having any understanding about the concept of equality
and diversity?
Frequency
a) Yes 17
b) No 3
17
3
Frequency
a) Yes
b) No
Interpretation
It can be analysed that Concept of equality and diversity is gaining higher importance in
organisation as 17 respondents out of 20 are having understanding about the concept of equality
and diversity while only 3 are there who are unaware with this phenomenon.
Theme 2: Advantages lead by equality and diversity
Q2) What are the possible advantages those are lead by equality and
diversity in achieving higher success and productivity for an
Frequency
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organisation?
a) Enhance creativity and motivation level 10
b) Better coordination and bonding in staff 8
c) Both a and b 2
10
8
2
Frequency
a) Enhance creativity and
motivation level
b) Better coordination and
bonding in staff
c) Both a and b
Interpretation
Many advantages and benefits are associated with creation of equality and diversity as it
has been observed from above diagram that 10 respondents has supported enhance creativity and
motivation level where as 8 participants are in favour of better coordination and bonding in staff
as are the possible advantages those are lead by equality and diversity in achieving higher
success and productivity for an organisation. Further, 2 individuals are also there who have
supported both a and b options.
Theme 3: Extent to which equality and diversity policies of Accor hotels are effective
Q3) According to you, to what extent the equality and diversity
policies of Accor hotels are effective?
Frequency
a) Effective 12
b) Ineffective 5
c) Neutral 3
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