Diversity, Systems Theory, and Utilitarianism in Justice Management

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This assignment delves into critical aspects of justice management, addressing diversity in the workplace, the application of systems theory to organizational management, and ethical decision-making frameworks. It examines the benefits of cultivating diversity, including enhanced creativity and improved responsiveness to change, while also considering challenges in managing diverse perspectives. The analysis of systems theory highlights its contribution to understanding organizational dynamics and adaptability. Furthermore, the assignment compares utilitarianism and deontology as ethical frameworks, arguing for a balanced approach that considers both consequences and moral motives in decision-making within the justice system. The paper references various academic sources to support its arguments and provide a comprehensive overview of these interconnected topics.
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Running Head: JUSTICE MANAGEMENT 0
JUSTICE MANAGEMENT
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JUSTICE MANAGEMENT 1
Section A
1) Diversity can be defined as the identifying, understanding and accepting individual
dissimilarities regardless of their gender, age, race, class, spiritual practice and so on.
The management perspective of cultivating diversity in the work place is to adopt
diversity so as to make the organization more creative and responsive to change
(Dutton, Roberts & Bednar, 2010). However, from some years it has been a challenge
for the management to manage diversity in the organization so as to value cultural
differences.
In the current scenario, the main area of the work place diversity depends on
the promotion of individuality within a business enterprise so as to understand that
each individual can bring something new and different to the table. There are various
advantages of encouraging diversity in the workplace. (Abrams & Moio, 2009).
Employees in an organization come from various different background and
experiences and this bring more creativity and perspectives on the table. If these
perspectives are managed well, the management of the organization can harness the
best strength and skill of every individual which will lead in the higher productivity
and superior results.
According to Claudia Cadena, director of strategic human capital management
at SapuraKencana Petroleum Bhd, the unity of the team will state its potential for
success (Bruhn, Karlan & Schoar, 2010). The management just ensures that
employees mix capabilities can be considered while taking strategic decisions,
planning and execution.
Therefore, with the help of these diverse individuals, many ideas can be test
and analyse with one another so that the management can get necessary substantial
idea matching to their business strategic plan.
In addition, this consolidation of diverse individuals also set the table with creativity
with the testing of many different ideas against one another so that a high potential
and substantial idea can be birthed.
Cultivation of different ideas to enhance workplace diversity will also help in
the growth of the employees (Stevens, Plaut & Sanchez, 2008). As employees are
exposed to various different cultures, ideas and opinions, there will be more personal
growth which will advance their capability so that to match themselves with
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JUSTICE MANAGEMENT 2
different situations in the diverse business environment. With the help of culture
diversity, the enterprises can also have an opportunity to combine specific strengths
for the benefit of the business corporation. As every individual of the organization
possesses various skills with different strengths, this can be merged so that to bring
greater performance and productivity. Moreover, with the help of cultural expertise of
diverse individuals, an organization can leverage many benefits for the organization
and this can be more beneficial in the global and international organization as this
cultural diversity can match the requirement of each market irrespective of different
demographics.
From the perspective of demand market, an organization cultivate workplace
diversity will be more attractive for the environment in which they are serving. With
the exploration of new ideas and approaches, a business enterprise can attract a
diverse range of applicants (Combs, & Luthans, 2007).
As there is large geographical division around the world, the need of cultural
diversity has been increased and the organization have to focus on how diversity can
be best managed in the particular environment of the organization so that to serve the
global community in the best possible way.
Section B
1) Systems deal with the complexity of the organization by making the models simplify
according to the environment. System approach considers the company a dynamic and
interrelated set of parts (Alvesson, Hardy & Harley, 2008). Each part represents a
department or sub-system, which is further divided into sub systems. In these sub-
systems, continuous interactions help the organization in accomplishing goals of the
larger systems. This makes the organization to repetitively respond to changes in the
internal and external environment situations. They also act as market leaders in the
competitive and dynamic environment.
The different parts (department and sub-systems) goals are integrated as a
whole so that to maintain equilibrium and allows organization to develop more in the
dynamic environment. With the help of system theory, various knowledge from the
different fields can be synthesized so that the business organization can be dealt with
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JUSTICE MANAGEMENT 3
the different aspects of the society and thus improves the interaction within the
counterparts (Short, Ketchen , Palmer & Hult, 2007).
In managing organization efficiently, system theory enables them to frame policies
that promote social and organization objectives under the umbrella of social system,
culture, beliefs and ethics. This integration with the various factors gives the
organization a competitive edge in the industry and also there will be rise in the
economic and social aspects of the society.
An organization gets a holistic view while framing strategic objectives with
the help of system theory which increases their adaptability to the environmental
changes. In addition, the organization is studied as a whole and not through its parts.
It also helps in analysing system at different levels to integrate unified set of
directions. System theory enables management to prioritize organization goals at
every system as well as sub-systems as compare to the individual’s goals. This makes
them synthesizes and converges within the global economy. Various managerial
problems can also be effectively solved by the broader framework of classical and
behavioural theories synthesis by system theory (Kieser & Leiner, 2009).
Considering system approach to management, the man and material resources
of the organization can be organised to achieve the firm's overall objectives as
efficiently as possible. System theory nowadays plays an important role as due to the
constant increasing of complexity in business firms and the rise in the potential of the
automatic computers. According to the system theory of management, every manager
needs to be more precise and clear about his or her decisions and the information
flow. For making the operations more efficient, an organization should have an
overall system of corporate objectives (Ketchen & Hult, 2007).
In addition, System theory helps the organization by providing an edge to the
reality, however, the problem can be seemed to be complex during the large
organizations, which consists of various departments, systems and sub-systems.
Interaction of external environment with the internal environment is the most
significant contribution of the system theory and so it considers the impact of
organization on the business decisions and complexities. It also clarifies the roles and
responsibilities of the complex organizations so that to outweigh its predictably
increased transaction costs.
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Section C
2) Business is a changing scenario, which consists of different rules and principles in the
different environment. To take effective decision, it is necessary for the management
to take required set of decisions based on various approaches and concept. In
Utilitarianism approach of business decision making, the right actions have been
performed so as to deliver right consequences (Craft, 2013). On the contradictory
side, Deontology theory implies actions with morality so that the end comes in good
place not bad.
Therefore, it cannot be said that the proponents of utilitarianism are providing
better ethical framework for the decision-making. The optimum way for a business is
to operate in deontology as the motives come first than the actions and these motives
determine the quality of actions and the outcomes.
Motives also called as the fundamental source of thoughts and if a business adopts
deontology, it will give them a completely different outlook of having right motive
first followed by action and results (Casali, 2011).
In utilitarianism approach, if an organization wants to transfer their
manufacturing from one nation to another, will it be a good decision or bad? From the
perspective of this approach, if the impact of the decision prevail over the bad effects,
then it will be treated as good. In such situation, it will be hard to quantify the damage
to the worker's job losses in the nation where the manufacturing and factories were
stopped. Therefore, here the action cannot be said morally right as the harm to small
set of individuals and doing well for larger group of people cannot be justified.
In deontology approach, one can judge an organization by their motives of
doing goods. The outcome cannot be very desirable or unwanted results can be
obtained but here the action can be justified, as the motive is good. Therefore, if the
motive is pure, the organization in future can comes up with various rational
possibilities, which is not possible in utilitarianism as because of its fixed ethic.
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JUSTICE MANAGEMENT 5
In any business, the decision making process should depend upon the
combination of the ethics of deontology and utilitarianism so that to use good part of
both the ehics and thus required result can be obtained. However, this may or may not
be posisible as per the willingness of the corporate owners to carry out with good
actions based on morality and humanity. The backside of the deontology theory is that
it struggle in assessing the result which can be perceive as destructive but when
compared to utilitarianism, the whole process can be harmful as it treats individuals in
a separate manner to bring similar results (Van, 2007).
Hence, both utilitarianism and deontology have crucial implication on the
decision making of the business and both the approach can be effectively used by the
organization. However, if profit is the only concern for business then they can use the
fundamental crux of the utilitarian approach.
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JUSTICE MANAGEMENT 6
References
Abrams, L. S., & Moio, J. A. (2009). Critical race theory and the cultural competence
dilemma in social work education. Journal of Social Work Education, 45(2), 245-261.
Alvesson, M., Hardy, C., & Harley, B. (2008). Reflecting on reflexivity: Reflexive textual
practices in organization and management theory. Journal of management
studies, 45(3), 480-501.
Bruhn, M., Karlan, D., & Schoar, A. (2010). What capital is missing in developing
countries?. American Economic Review, 100(2), 629-33.
Casali, G. L. (2011). Developing a multidimensional scale for ethical decision
making. Journal of Business Ethics, 104(4), 485-497.
Combs, G. M., & Luthans, F. (2007). Diversity training: Analysis of the impact of self
efficacy. Human Resource Development Quarterly, 18(1), 91-120.
Craft, J. L. (2013). A review of the empirical ethical decision-making literature: 2004–
2011. Journal of business ethics, 117(2), 221-259.
Dutton, J. E., Roberts, L. M., & Bednar, J. (2010). Pathways for positive identity construction
at work: Four types of positive identity and the building of social resources. Academy
of Management Review, 35(2), 265-293.
Ketchen Jr, D. J., & Hult, G. T. M. (2007). Bridging organization theory and supply chain
management: The case of best value supply chains. Journal of operations
management, 25(2), 573-580.
Kieser, A., & Leiner, L. (2009). Why the rigour–relevance gap in management research is
unbridgeable. Journal of Management Studies, 46(3), 516-533.
Short, J. C., Ketchen Jr, D. J., Palmer, T. B., & Hult, G. T. M. (2007). Firm, strategic group,
and industry influences on performance. Strategic management journal, 28(2), 147-
167.
Stevens, F. G., Plaut, V. C., & Sanchez-Burks, J. (2008). Unlocking the benefits of diversity:
All-inclusive multiculturalism and positive organizational change. The Journal of
Applied Behavioral Science, 44(1), 116-133.
Van Staveren, I. (2007). Beyond utilitarianism and deontology: Ethics in economics. Review
of Political Economy, 19(1), 21-35.
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