Corporate Governance, Sustainability, and Ethics: Domino's Report

This report provides a detailed analysis of Domino's Pizza's corporate governance, sustainability, and ethical practices. It begins by outlining the company's governance structure, including the roles of the Board of Directors, Board committees, Company Secretary, CEO, and Senior Independent Director, and how these elements contribute to the company's successful and responsible operation. The report then examines specific policies and processes Domino's employs to address critical areas such as discrimination, exploitation, corruption, dishonesty, and the protection of whistle-blowers. It highlights the company's commitment to ethical conduct and responsible business practices. Finally, the report explores Domino's core values as presented in its website and reports, emphasizing customer focus, quality, and growth. Overall, the report offers a comprehensive overview of Domino's approach to corporate governance and its commitment to sustainability and ethical conduct, providing a valuable resource for students on Desklib.

Corporate Governance,
Sustainability and Ethic
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Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
1. Company governance structure and how does this structure function allow the company to
operate successfully and responsibility.......................................................................................3
2. What processes and policies company used to addresses the following areas:......................5
Discrimination.............................................................................................................................5
Exploitation.................................................................................................................................5
Corruption...................................................................................................................................5
Dishonesty and Fraudulent Behaviour........................................................................................6
Protection for Whistle-blowers...................................................................................................6
3. What are the values of the company according to the website and reports............................6
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9
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INTRODUCTION
Corporate governance refers to as the combination of rules and processes by which
businesses are regulated, operated and controlled. Sustainability is the ability to exist constantly
in the market. And ethics are considered as the moral philosophy that involves systematization
and recommend what is wrong and right behaviour (Freudenreich, Lüdeke-Freund and
Schaltegger, 2020). Domino's is the master franchise of international fast food pizza delivery
chain called Domino's pizza. It was founded in 1985 in UK. There are about 1,749 employees
working in the company right now. This report covers company's governance structure and how
that structure function allow company to operate successfully. Also it explains what processes
and policies are developed by the company to address some areas. And lastly it covers values of
the company.
MAIN BODY
1. Company governance structure and how does this structure function allow the company to
operate successfully and responsibility.
Domino's pizza is the largest franchise of pizza chain. It is a food delivery franchising
restaurant. Corporate governance is the core what a company do and the details of the annual
report that how the Boards has applied principles and provisions in the Financial report.
Governance structure is the distribution of rights and duties of the different departments working
in the organisation and make rules and procedures of decision making. Basically it is the decision
of the management that how company will develop. The established governance structure of
Domino's consist of following parties which are Board of directors, Broad committee,
shareholders, management committee, company secretary and HR manager and sales manager.
 Board of directors: The Board is the one who takes all the decisions and make sustainable
improvements in governance. Responsibilities of Board is to direct and control the group.
It provide effective oversights and strategic leadership. They promotes the culture which
helps the company in supporting the long term success (ABOUT DOMINO'S). They
maintain a framework in which executive team can conduct all its activities.
 Board committee: They focus on the specific manner and fulfils the roles and
responsibilities authorised by Board. They report about what decisions and actions are
performed in the company to the Board of directors. Monitors the performance of the
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management and lastly make recommendations. They includes various committees these
are Audit committee, Nomination committee, Remuneration committee. The
responsibility of Audit committee is to assist the board in discharging responsibilities for
the integrity of financial statements. They manage relationship with external auditor and
also monitor the objectivity and effectiveness of external auditor. The Nomination
committee focuses on the overall skills and experiences of the Board (MAGILL, 2020).
The sees the directors recruitment and advise on the matters which are related to the
board of membership and committee appointments. Remuneration committee works on
the determination of terms and condition of rewards and remuneration of Executive
directors, leadership teams and chairman. They ensures that person should receive
rewards if he has done better performance.
 Company Secretary: Company secretary is responsible for facilitating board process and
communication among board members, shareholders and other stakeholders in the
company. And also they advise the board of directors and all committee members on the
CSR matters and governance matters.
 Chief executive officer: The main role of of him is to manage and lead the development
of company strategic decisions and objectives. Then he identifies acquisitions and and
lead geographic initiatives. He is to identify new opportunities for the companies and
seek risk management. He is to report to the Board on the operating performance
performing in the organisation. He is to review organisational structure of the business
and suggest changes if necessary to the Board.
 Senior independent director: He is one who neds to meet regularly with the independent
non- executive director without presenting with Chairman. He holds annual meeting
without the present of Chairman. He provides sounding board and act as a intermediatory
for other directors.
This is the governance structure which is followed in the Domino's Pizza organisation as
they perform there roles and responsibilities very well which helps the organisation in achieving
its success (Owuori, Ngala, and Obwatho, 2020). Remuneration committee make sure that
person who is performing very well will appreciate with some reward. They make a report of
that send to Board of directors. They works towards the success of the business and manage all
the activities performed in the organisation and then report to the Board of directors. Board take
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necessary decisions for the company and make improvements in the management activity. This
provides direction to the employees working there and they work more effectively and efficiently
in the company and increase productivity and profitability of the business.
2. What processes and policies company used to addresses the following areas:
Discrimination
Discrimination in workplace includes distinctions and preference to the person. This is
somewhat related to inequality in terms of caste, creed, colour, sex, family status, disability and
ethnic origin. Domino's company follows certain policy and procedure to remove discrimination
from the people mind. It has uses Gender pay gap report and Bullying, harassment and
discrimination policy. These policies are to be followed by the employees and mangers working
in the company. If anyone finds with doing discrimination with other person then there will be
file a case against him and he will get terminate from the company (Domino's Pizza, Inc., 2021).
Exploitation
Domino's company uses exploitation policy to save employees from being exploited.
These can be workplace safety policies, harassment policies and internet usage policies.
Company provide equal opportunities to the employees like in case of decision making process
and initiative process. Also, there is workplace security policy in which company provides
security of job the employees with many leaves like sick leaves, casual leaves etc. These policy
reduces inappropriate behaviour of employees, managers, supervisors and suppliers. By
following these policies company can able to increase employee engagement and productivity of
the business. And employees increase their motivation and potential of doing work.
Corruption
Corruption is not only against the company;s values but they are illegal for both company
and employees. Because this can lead to high penalties and fines and additional punishments.
Also there will be a reputation damage of the company. Domino's provide a copy of Anti-
Bribery and corruption policy to all the suppliers and to those who are undergoing a contract
review. If any of the supplier is neglected to adopt this policy then company directly terminate
contact with him. Corruption is the fraudulent act which involves bribery in that.
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Dishonesty and Fraudulent Behaviour
Fraud involves dishonest with the company that can cause any financial or actual loss to
the person or the business organisation. This includes financial irregularities like mistakes or
misrepresentation, alteration of reports and financial statements, misuse of resources etc. For this
company uses code of conduct and Criminal finances Act policy. Investigators or mangers
conduct direct investigations of the financial statements and reports to identify the fraudulent
person. If any person founds doing this then company files criminal case against him and
terminate him from the job (Windsor, 2020).
So, these are some of the policies which are made in the Domino's company. This helps the
company an employees to protect against them from any exploitation and increase their
productivity.
Protection for Whistle-blowers
Whistle-blower is the one in the company who reports any details about the fraud and
dishonest occurring in the business organisation. He is not responsible for taking corrective
measures. Whistle blowers protections are provided in the company with two important areas
that is confidentially and against retaliation. In Domino's confidentially of the whistle-blowers
has been maintained. But, identify of the person may be disclosed at the time of investigation.
Then company will not retaliation against whistle blower. This involves protection form
retaliation in the form of some employment actions like decrease in compensation,. Termination
and poor work assignment etc.
3. What are the values of the company according to the website and reports.
Domino's values focuses on the customers. As company brings the best customers for
every hour in every day. Company is considered as the continual journey because the serves 'the
best' practises all the time. The important thing for company is that it changes according to the
change of customers. Company sells more than 90 million pizza in across six countries that is
Australia, Zeeland, France, Japan, Netherlands and Belgium (DOMINO'S VISION, MISSION
AND VALUES, 2015.). Company has some values 'if it produce best then it also expect best. It
refers that company works with those partners who understand its values and principals that
works on daily activities in locally and globally. Company have partners and suppliers who
understands there quality of standards and ethical practises and principles. They produce the
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product in best way and serves to the customers so that customer is fully satisfied by the
product'. There are some other values of the company are:
 Treating people like the way you wants to be treated by someone else. In this value there
can be discrimination policy which is protect employees from being discriminate
according to the cast, creed, colour, age, sex etc. company treat customers without
discrimination.
 Produce the best for less. As company produces the best product that is pizza which is
satisfied by the customers. This can come under the category of dishonesty and
fraudulent behaviour. As if company do frauds with the quality of the product then
customers can shift to the other brand. So Domino's make sure that its quality of pizza
must be high with awesome taste. For example- in recent it has introduces a new pizza
called “pizza pasta” which consist of pasta on the top layer of pizza base and topping
with oregano and chilli flakes. This is most like by kids and they prefer it more
(Puaschunder, 2020).
 Think big and grow. Domino's brings quality of product and sell it to customers. It does
not do corruption because it follows some policy which controls the employees
performance and evaluate their actions. Domino's is well established in all over the
world. It is one of the largest franchise. The trust of customers makes the company grow
in the market and increase its profitability and revenue. Also, company takes many
innovations according to the dynamic environment. This helps the company in growing
and expanding more in different countries.
 Domino's manage, measure and share what is important for it. Company uses
discrimination policy and protect exploitation of employees in the working environment.
They measure and manage the performance of employees or workers and identifies what
issues are faced by them. Then managers take corrective actions to solve those issues and
problems. Managers also share the decisions taken by them and make them involves into
the initiative process.
 Setting the bar high, provide training and never stop learning. Is the another value which
is followed by company. As company's managers provide regular training to the
employees working there and helps them in increasing their knowledge and skills. In this
company does not discriminate with other employees and managers also work hard to
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motivate them. It uses discrimination policy and whistle-blowing policy to protect the
employees against discrimination and whistle-blowers.
 Promote from within. Company promotes its pizza from various marketing strategies. It
is through TV ads, print media or radio etc. there marketers also perform their task very
well. And they work according to needs and demands of the customers with high quality.
CONCLUSION
From the above report it has been concluded that Domino's is well established in all over
the world. It has large number of customer base. Because company provides quality of pizza to
them. Company follows governance structure that manages all the activities performed in the
organisation. Also, there are certain policies that are to be regulated in the company. Then there
is a particular mission and various values of the company which gives them direction to provide
best to the customers. This increase their revenue and profitability both and also customer
satisfaction.
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REFERENCES
Books and journals
Freudenreich, B., Lüdeke-Freund, F. and Schaltegger, S., 2020. A stakeholder theory perspective
on business models: Value creation for sustainability. Journal of Business Ethics.
166(1), pp.3-18.
MAGILL, G., 2020. CHAPTER EIGHTEEN ETHICS AND THE GLOBAL
SUSTAINABILITY CHALLENGE. The Global Sustainability Challenge, p.226.
Owuori, P.J., Ngala, M. and Obwatho, S., 2020. Project Management Practices, Corporate
Governance and Sustainability: A Critical Literature Review. Journal of Human
Resource & Leadership. 4(2), pp.30-47.
Puaschunder, J.M., 2020. Financial Sustainability Conscientiousness. Available at SSRN
3525194.
Windsor, D., 2020. Ethical Values and Responsibilities of Directors in the Digital Era. In
Challenges and Opportunities of Corporate Governance Transformation in the Digital
Era (pp. 91-116). IGI Global.
Online:
ABOUT DOMINO'S. [Online]. Available through <https://www.dominos.com.au/about-us>
accessed through 6 January, 2021.
DOMINO'S VISION, MISSION AND VALUES, 2015. [Online]. Available through
<https://www.dominos.co.nz/inside-dominos/corporate/vision-and-mission>
Domino's Pizza, Inc., 2021 [Online]. Available through
<https://www.annualreports.com/Company/dominos-pizza-inc>
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