This report provides a comprehensive analysis of Domino's Australia, focusing on the detrimental impact of leadership styles on employee morale and communication. The study identifies autocratic leadership, wage fraud, and poor communication patterns as key issues within the franchise model. Del Santo's leadership style, rooted in Taylor's scientific management, is scrutinized for its negative effects on employee motivation, leading to resentment, reduced morale, and potential violations of labor practices. The report proposes solutions such as restructuring the hierarchical framework, changing leadership approaches, improving communication channels, and prioritizing employee feedback to foster a more positive and productive work environment. The recommendations emphasize the importance of transparent communication, employee involvement in decision-making, and regular performance reviews to address the identified problems and promote a healthier organizational culture at Domino's Australia. The report concludes by suggesting that by implementing proposed solutions, Domino’s can improve employee satisfaction, reduce operational inefficiencies, and maintain a positive brand image.
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