Domino's Pizza: Business Environment and Strategic Management Analysis

This case study analyzes the business environment and strategic management of Domino's Pizza, focusing on identifying primary and secondary problems related to supply chain management and technology implementation. The analysis explores significant factors, including strengths, weaknesses, opportunities, and threats, impacting Domino's operations. The study proposes alternative strategies such as effective supply chain management, sales and operations planning, and product outsourcing to reduce costs and improve efficiency. A recommended course of action is outlined, along with an implementation plan detailing timelines, strategies, and tactics. The contingency plan considers best and worst-case scenarios, and the relevance to strategists is highlighted, emphasizing the importance of outsourcing in balancing product costs and business expenses. The document also includes references to support the analysis.

Running head: BUSINESS ENVIRONMENT AND STRATEGIC MANAGEMENT FOR DOMINO’S PIZZA
BUSINESS ENVIRONMENT AND STRATEGIC MANAGEMENT
FOR
DOMINO’S PIZZA
Name of the Student
Name of the University
Author Note:

1BUSINESS ENVIRONMENT AND STRATEGIC MANAGEMENT FOR DOMINO’S PIZZA
Mini Case Analysis
Domino’s Pizza
Problem Statement:
Primary Statement- Domino’s Pizza has reported a significant interest towards implementing
technologies into the business operations with the purpose to enhance their business growth as
well as to increase their number of franchise all over the world (Anon 2020).
Secondary Statement- Domino’s Pizza has faced a major financial problem while implementing
the approached technology as well as related to the supply chain management into their business
infrastructure with the purpose to enhance their business services.
Significant Factors:
i. Strong brand value.
ii. Effective Business infrastructure.
iii. Innovation in products.
iv. effective supply chain management.
i. Operational Dificulties.
ii. Hard to communicate with all
franchisees.
iii. As Dominos serves one of the best
product to its customers it is very difficult
always maintain good quality in cheap
price.
i. Adoption of technology to enhanec the
business services.
ii. Expantion of advertisement process.
iii. Addtion of healthy items in menu.
i. Due to the implementatio of the approched
technology and lack of supply chain
management into the business infrastructure
of Dominos the budget of the business has
incrased.
ii. Existance of strong competitors in same
field.
STRENGTH WEAKNESS
OPPORTUNITY THREAT
DOMINO’S PIZZA

2BUSINESS ENVIRONMENT AND STRATEGIC MANAGEMENT FOR DOMINO’S PIZZA
Followed by the above analysis it is identified that one of the major problem in Domino’s
Pizza is related to the supply chain management of the business as, while analyzing the case
scenario it is identified that the domino’s being a food chain brand has faced several problems
related to the food product cost which has significantly affected the budget of the business.
Alternatives:
As it is observed that Domino’s needs to improve their supply chain management with
the purpose to reduce their product cost that will directly impact the budget of Domino’s Pizza.
Thus, in the below section 3 alternatives has been described which will help to improve the
supply chain management process.
 Implementation of effective supply chain strategy- is one of the best practices to reduce
the cost of supply chain. As after getting an idea about the business objective and customer
demand, the adoption of supply chain strategy will help to deliver the services to its
customers with low product cost.
 Implementation of effective sales and operations planning- will also help to get a detail
idea about the entire business process and it will schedule the expenses as well as the stocks.
Thus, it can be stated that the adoption of effective sales and operations planning will
definitely help to reduce the supply cost.
 Product outsourcing- is also one of the most effective practice that manages the supply
chain operations. Outsourcing is also one of the most important function that will help to
save money.

3BUSINESS ENVIRONMENT AND STRATEGIC MANAGEMENT FOR DOMINO’S PIZZA
Recommended Course of action:
Followed by the above discussion it can be stated that Domino’s needs effective supply
chain management strategy with the purpose to effectively balance the cost of product in order to
balance the business expenses. Along with this approach Domino’s Pizza also needs to
implement effective technologies which will help to manage their marketing approaches as well
as the communication between the franchises.
Implementation Plan:
Timeline Model Strategy Tactics
Monthly Adoption of
Outsourcing process
This strategy will
ensure that Domino’s
needs to adopt
effective outsourcing
process with the
purpose to effectively
reduce the budget of
the company.
This will help to
reduce the expenses
of supply chain and it
will enhance the
business growth of
Domino’s by offering
less expensive
products to its
customers.
Contingency Plan:
Best case scenario- Domino’s will be able to reduce the supply cost as well as the company will
be able to communication with the other franchises with effective technologies.
Worst case scenario- By adopting the outsourcing functions into the business structure of
Domino’s it is possible that the quality of Domino’s product gets impacted, which will definitely
impact the business growth Domino’s.
Relevance to Strategists:
“Outsourcing doesn’t have a definitive definition but can be viewed as contracting out a business
function, which is usually processed internally to an external source” Overby.

4BUSINESS ENVIRONMENT AND STRATEGIC MANAGEMENT FOR DOMINO’S PIZZA
Reference:
Anon, (2020). [online] Available at: https://www.dominos.co.in/ [Accessed 6 Feb. 2020].
Overby, S (2007) ABC: An Introduction to Outsourcing, CIO.