Operations Plan: 'Beauty Service at Your Doorstep' in Edmonton

This report provides a business operations plan for 'Beauty Service at Your Doorstep,' a home service beauty business operating in Edmonton and surrounding areas. The business aims to provide convenient beauty services such as makeup, hair styling, waxing, and facials through online bookings. The plan details the company's mission to offer quick and efficient services, its vision to maximize bookings throughout Edmonton, and its commitment to ethical operations. Key aspects include compliance with laws, fair dealing with customers and employees, maintaining customer confidentiality, strict policies against harassment and discrimination, and a commitment to using eco-friendly resources. The report also includes references to support the business plan's development and ethical considerations.

Running head: REPORT
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Name of the Student
Name of the University
Author Note

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Introduction and business description
The given assignment will be providing a brief description of the Business operations
plan for business which is centered on the home service business. The business in question will
be the `Beauty service at your doorstep`. This business idea will be allowing the different
consumers to avail the beauty offers at the convenience of their homes. The customers will be
able to book the service via an online website or through a particular number and select the
beauty services which they would like to avail (Kijiji.ca ,2019).These beauty services can be
services like makeup, hair color, hair blow drying, haircut, waxing, threading, facial and body
polishing. The entire procedure will allow the customers to make a beauty appointment within
60 seconds. The pricing of the services will be very affordable and will be available in the area
of Edmonton and the nearby areas as well. The different executives who will be appointed will
be experienced and friendly with an aim to satisfy all the customers.
Mission: To provide quick and efficient beauty service to the different customers and
allow them to look after themselves amidst their hectic schedules.
The vision of the company is to ensure that they are able to attain the maximum bookings
and reach out at every home in Edmonton`.
Company’s Code of Ethics and Social Responsibility Commitment
The company aims to function in an ethical manner. It is the primary motive of the
company to engage in the different operations which are ethical in nature and promotes honest
business (NattoPharma. ,2017). The business also aims to ensure that all the laws are followed
adequately.
The code of ethics are as follows:

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 Compliance by the law
All the employees involved will be required to comply by the laws applicable and
ensure that the procedures are carried out in an acceptable method.
 Fair dealing
The dealings with the customers need to be conducted in a fair and honest
manner so as to ensure that there takes place no unfair treatment of the customers as well
as the employees.
 Maintaining confidentiality and Privacy
The customer information protection must be the top priority of the company and
with respect to this, it is important for the firm to maintain its confidentiality.
 Policies with respect to Harassment and Discrimination
The company has a strict policy in regard to Harassment and Discrimination and
will be required to ensure that no employees are discriminated against based on their
characteristics and background.
 Service to the society
Lastly, the business aims to ensure that it makes use of eco-friendly goods and
resources so as to contribute to the environment in a right manner.

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References
Kijiji.ca (2019). Health and Beauty. Retrieved from Kijiji.ca: https://www.kijiji.ca/b-health-
beauty/edmonton-area/home-salon/k0c166l1700202
NattoPharma. (2017). Code of Conduct & Corporate Social Responsibility. Retrieved from
Nattopharma.com: http://www.nattopharma.com/investors-relations/corporate-
governance/code-of-conduct-corporate-social-responsibility/