Dorchester Hotel HRM Training Material: HR Practice and Policy Report

This report provides a detailed overview of the HRM training material designed for the new HR Manager at the Dorchester Hotel. It outlines the importance of training and development in the context of the hotel's luxurious service and large workforce. The report covers the HR policy and practice of training and development, emphasizing its benefits such as skill enhancement, addressing weaknesses, and employee retention. It details the duration of the training (6 months) and the materials required, including program information, content construction, and off-the-job programs. Furthermore, the report describes the implementation of on-the-job programs like orientation and job instruction training, as well as the assessment criteria based on reviews, quizzes, and feedback. The report concludes with a discussion on the evaluation of training effectiveness based on reaction, attitude changes, knowledge, skills, and job performance. Through this material, the HR Manager will be able to improve skills and work effectively.

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Issues in HRM

Through training and development practice, Dorchester Hotel will be
benefit in teaching new skills, addressing weaknesses, increasing
satisfaction, supplying relevant knowledge and retaining HR manager for
long time in company.
Duration: the duration of training and development of the newly
hired HR manager at Dorchester Hotel is of 6 months.
Materials required in training and development: Wide numbers
of materials are required in Training and development of HR manager at
the hotel. Some of them are as follows:
Selecting information related to program: Herein, performance
review is done for determining needs of training and development
materials for the candidate. In Dorchester Hotel, operations of the HR
manager are reviewed and then materials are set to devise program. Along
with this, training programs are set, job responsibilities are reviewed and
relevant information is identified for the program. Furthermore, various
kinds of mediums are considered for the purpose of training and
development program for HR Manager in Dorchester Hotel.
Training material for new HR Manager of Dorchester Hotel
on HR practice and policy of Training and development
Organisational overview: Dorchester Hotel is one of iconic hotel that
provides luxurious services to its guests. It has wide number of workforce
that provides excellent facilities to visitors that influences people to visit it
again. In recent time, the entity has hired new HR Manager to manage entire
manpower from front office to other departments. For this context, training
material is prepared for the practice of training and development that
includes the described elements.
Training manual serves various purposes in the entity. Well devised
training manual delivers written training content, valuable information,
workplace rules addition to guidelines and hence forth. It is responsibility of
human resource department of the entity to develop training manual in
written manner.
HR policy and practice: Training and Development
In present timings, training and development are vital for newly hired
candidates. It facilitates polishing skills and wakening advancement of
technology and preparing people for new roles in company. The concept of
training involves systematic setup to instruct employees and teach them
technical knowledge that is concerned with the job. Similarly, training is
overall holistic addition to educational growth to enhance attitudes,
leaderships, behaviours, human relations and adaptability.

Constructing material content: In this, handouts are prepared for the
practice. In case with HR Manager, first training and development
objectives are stated and then materials for training are constructed. Some of
training material content for HRM Manager includes introduction of
programme, objectives, content of module, assessment or surveys and
supplementary materials. Later, schedule along with table of content is
developed for the employee.
Implementation of programs: In this, various training and
development programs are implemented for enhancing skill set and level of
knowledge within HR Manager in Dorchester hotel. Some of the programs
are the following:
On the job program: In this program, training will be provided to the
HR Manager through using resources that are available within workplace of
Dorchester Hotel. This will allow the employee to learn through integrating
into everyday workings. Some of on the job programs in which the
employee will participate includes orientation and job instruction training. In
orientation, the HR Manager will be introduced to each member of the
company and will provide detailed information about the roles and
responsibilities they will undertake in working. In context to job instruction
training, in this all relevant instructions about how to work and manage
people, recruitment, compensation and other aspects are provided in
practical manner.
Off the job program: Herein, the employee is provided training at
different places then the real work place. Some of off the job programs
that will be provided to HR Manager includes soft skill development, role
playing, programmed instructions, discussion technique, audio visual
conferences and simulations. With this, the candidate is provided all types
of learning that will enhance its career.
Assessment of programs: The entire training program will be
assessed on the basis of review questions, participant quizzers, reviews
and feedbacks from people who were part of the program that is HR
Manager. Moreover, Human Resource Executive of Dorchester Hotel will
observe workings of HR Manager in the entire training and development
session. Moreover, the participant should also make them available for
suggestions along with comments for further practices.
Criteria for evaluation: Evaluation of effectiveness of training and
development practice is essential for the company and employee. In
Dorchester Hotel, Human Resource Executive evaluates the effectiveness
as per reaction, changing attitudes, knowledge and skills of HR Manager.
Moreover, changes in job performance are also considered while
evaluating the practice.
With the training material, HR Manager will be able to enhance
skills, set of attributes and ways to work effectively in the company.