Developing Manager Task 2: Assessing Management Skills & Performance

This report presents a self-assessment of the student's management skills, focusing on the role of a General Manager at the Dorchester Luxury Hotel in London. The assessment evaluates interpersonal skills, conflict handling, decision-making abilities, and time management skills, identifying both strengths and weaknesses. A SWOT analysis is conducted to identify personal strengths, weaknesses, opportunities, and threats, followed by the setting of prioritized objectives and targets for professional development. These objectives include improving presentation skills, enhancing listening skills, and adopting effective leadership styles, all aimed at improving team performance and achieving personal growth. The report references academic sources to support the analysis and recommendations. This assignment is available on Desklib, a platform providing study tools for students.

DEVELOPING MANAGER
(TASK 2)

2.1 Assessing own management skills performance
This is basically to critique my own managerial skills in accordance to give considerable
performance in the field of travel and tourism. Wherein, I am hereby posted as
General Manager in Dorchester Luxury Hotel of London that is required to handle a
contemporary set of workforce. It is with another fundamental concern of fulfilling
the changing needs and demands of the consumers that constantly changes as per the
altering market trends. This in turn depicts a prime responsibility of the leaders and
managers at the workplace to handle a pressuring context of work by managing the
workforce and keeping them motivated all the time. This resultantly necessitates the
leaders and managers to posses some impelling traits with some affluent qualities that
includes- Interpersonal skills, Conflict handling, Decision making skills and Time
management skills.

Cont.
Interpersonal skills- It is referred to be a foremost requisition of the leaders
to make continual interaction with their workers. For which, they should
hereby carry profound social abilities by which they can directly tend to
interact with their respective set of employees. It is along with yet another
prime requisition of cultural norms that is basically to respect the distinct
ethical norms of a divergent workforce. It is thereby on referring to my
own interpersonal skills, where I duly respect variant societal norms of all
individuals that helps me to make a friendly interaction with all
individuals.

Cont.
Conflict handling- It is yet another major trait of a manager where a disputed
context at the workplace is a non predictable measure that can arise among
anyone and anytime with no prior consent of the workers. It is hereby
important for the leaders to ably resolve a prevalent set of issue at the
workplace for a smooth transition of work at the workplace. I therefore
possess some pertinent abilities in resolving any conflicted situation at the
workplace where I firstly believe to listen and interpret the existent issue at
the workplace and take subsequent measures to resolve the same.

Cont.
Decision making skills- Leaders depicts a higher level position at the workplace
where they are directly responsible to converse the work related prospects
with other authoritative officials as well. In regard to which, they are often
required to make sudden decisions in order to level down a situation. This in
turn necessitates them to have a considerable knowledge about the present
day concepts of working where I am hereby referred to lack into such
modern day skills. This in turn impacts upon my decision making skills in a
pessimistic manner where I need definite improvements.

Cont.
Time management skills- It is yet another requisite skills that are needed to be
acquired by a leader for a timely management of work. It is not only in
regard to accomplish the individualistic tasks on time, but the leaders and
managers are together responsible to outlook the overall work of the entire
team. It consequently postulates them to have a managed work by which
they can duly complete the undertaken assignations on a stipulated time
period. I hereby believe to possess a deficient capability of time
management where I daily suffer from late submission of work.

Cont.
An outlined evaluation has represented a personal
skill audit of my own managerial skills based
upon the above carried assessment-

Cont.
Professional Skills Current Level
5=strong
1 = weak
Best Current Example Ways to Improve
Inter personnel
skills
5 It is basically due to my
considerable interactive
skill with an added
benefit of prompt
communication skills.
This in turn makes an
affirmative impact on my
interpersonal abilities by
which I can relatively
interact with all
individuals who comes
from distinct background.

Cont.
Professional Skills Current Level
5=strong
1 = weak
Best Current Example Ways to Improve
Conflict handling 4 This particular skill of
mine is at a moderate
level and thus needs
certain improvement.
By which, I can
promptly handle any
disputed situation at
the work and frame
quick decisions.
Attending meeting is
liable to assist me in it
where I can get to
interpret the distinct
persuasion of more
individuals.

Cont.
Professional Skills Current Level
5=strong
1 = weak
Best Current Example Ways to Improve
Decision making
skills
3 This is basically in
context to take prompt
decisions that meets
the present trends of
the market. In
accordance to which, I
am hereby required to
undertake certain
improvements in it.
Attending regular
sessions of seminars
and conferences is
apparent to help in
enhancing my decision
making skills. By
which, I can hereby
refer to introduce
myself with the
modern-day
requisitions of the
market and take
quicker decisions at
work.

Cont.
Professional Skills Current Level
5=strong
1 = weak
Best Current Example Ways to Improve
Time management
skills
2 It is with a
fundamental consent
of improving my time
management skills by
which I can duly
complete my and my
team's relative tasks
and assignations at the
workplace.
A pivotal use of varied
planning tools is
proven to support in
this particular agenda
of mine. From which, I
can hereby tend to
manage my and my
team's work from the
very beginning of the
day by noting it down
on a recording tool
like sticky notes on
computer, etc.

2.2 Analyse personal strengths, weaknesses, opportunities
and threats
It is basically on referring to my personal possessions by referring to my
strengths, weaknesses, opportunities and threats as a mean of acknowledging
them for creating a development plan in future. It is hereby done by
considering a factual model named SWOT with its four leading constituents
as referred in the next slides-