Equality and Diversity in the Workplace: A Case Study

This research project evaluates the need for behaviours that support equality and diversity in the workplace, using Dorsett City London as a case study. The report begins with an introduction outlining the background, aim, objectives, and research questions. A literature review explores the concepts of equality and diversity, their importance, and strategies for implementation. The methodology section details the research philosophy, approach, methods, data collection techniques (questionnaires), and sampling methods. The project employs a quantitative approach, collecting data through questionnaires from 50 employees. The findings are analyzed and interpreted to address the research questions, followed by a discussion of the results and recommendations for Dorsett City London. The report concludes with a reflection on the research process and suggestions for future improvements, referencing key academic sources throughout.

Unit 11 Research
Project
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Table of Contents
Research Title: “To evaluate the need of Behaviours that support equality and diversity in the
workplace” a case study on Dorsett City London............................................................................1
Chapter 1: Introduction....................................................................................................................1
1.1) Background of resrch project..........................................................................................1
1.2) Aim and objectives..........................................................................................................1
1.3) Rationale for selection of topic.......................................................................................1
1.4) Research questions..........................................................................................................2
Chapter 2: Literature Review...........................................................................................................2
2.1) Introduction.....................................................................................................................2
2.2) Main Body.......................................................................................................................2
Chapter 3: Research Methodology...................................................................................................4
Cost, assess and ethical consideration....................................................................................9
Chapter 4: Data analysis and Interpretation.....................................................................................9
Chapter 5: Communication of Findings and Recommendations...................................................16
5.1) Research Findings and Conclusion...............................................................................16
5.2) Communication with stakeholders................................................................................17
5.3) Recommendations.........................................................................................................17
Chapter 6: Reflection.....................................................................................................................18
6.1) Reflection on the effectiveness of research methods applied.......................................18
6.2) Recommended actions for improvements in future research........................................18
REFERENCES..............................................................................................................................18
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Research Title: “To evaluate the need of Behaviours that support equality and
diversity in the workplace” a case study on Dorsett City London.
Chapter 1: Introduction
1.1) Background of resrch project
Equality and diversity are two vital concept from which equality is concerned with
maintaining fairness and discrimination free workplace where as diversity is associated with
leading better bonding and inclusion among varied employees who comes from different
background and culture (Sarter and Thomson, 2019). Thus, creation of equality and diversity is
important and required by all organisations to ensure better coordination and efficiency among
employees at workplace to achieve set goals. Thus, current investigation is conducted on Dorsett
City London which is a famous British hotel to evaluate the need of Behaviours that support
equality and diversity in the workplace.
1.2) Aim and objectives
Research aim
The main aim behind opting and conducting this investigation is:-“To develop better
understanding about the needs of Behaviours that support equality and diversity in the workplace
together with its role in improving performance of employees.” A research project on Dorsett
City London.
Research Objectives
The objectives associated with current investigation on Dorsett City London are stated as
follows:
 To evaluate the need of Behaviours that support equality and diversity in the workplace.
 To develop better understanding about importance of equality and diversity in improving
performance and efficiency of employees working in Dorsett City London.
 To identify the new ways and strategies that can be adopted by Dorsett City London to
effectively create and manage equality and diversity at its workplace.
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1.3) Rationale for selection of topic
The selection of current investigation topic based on the behaviours the lead to support for
creation of equality and diversity is rationale and justifiable as it ensures development of better
management and communication skills in researcher through leading information about leading
equality and diversity at workplace. Further, it also viable for perspective of an organisation as
concept of equality and diversity lead to positive workplace that enhances performance and
viability of employees. Beside this, current investigation also meets academic and educational
purpose of researcher tighter with lead better knowledge and information for other scholars.
1.4) Research questions
The set Research questions and problems evaluated through current investigation on
Dorsett City London are listed as below:
 What is need of behaviour that helps in equality and diversity at workplace?
 Explain the importance of equality and diversity for improving performance and
efficiency of employees at Dorsett City London?
 What are several strategies that Dorsett City London can adopt for effectively managing
equality and diversity at workplace?
Chapter 2: Literature Review
2.1) Introduction
Literature review forms a vital part of researcher that facilitates accruing of needed
information by researcher from various online articles and scholar publication which is review
and analysed under this chapter of a resrch project (Nachmias, Aravopoulou and Caven, 2019).
Thus, literature review set a base and framework for further investigation through enhancing
understanding about current research topic through survey and review of available articles and
literature sources.
2.2) Main Body
To evaluate the need of Behaviours that support equality and diversity in the workplace
According to the view of Louise Petty, 2016, equality and diversity are two vital and
crucially needed concept for a firm or any other orgnisation as they are the one that lead to a
positive and healthy workplace environment where a significant level of interaction and
coordination exists among diversified employees. It has been evaluated that diversity at
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workplace is associated with the presence of employees who belongs to come from a different
and varied culture, ethic, background, religion or any other varied personal trait. Thus, diversity
is needed an essential for an orgnisation as it enhance overall creativity and competencies of
workforces through integrating skills of diversified employees. on the other hand, equality is also
an vital phenomenon at workplace of a company as it is a concept that brings fairness and un-
biasness at workplace through treating all diversified employees with an equal and fair
considerations and eliminating all kind of discrimination to ensure better coordination and
workflow within an organisation (Nachmias, Ridgway and Caven, 2019).
Thus, on the basis of above discussion it can be evaluated that every orgnisation is having
a need of behaviours that facilities and lead support for equality and diversity in the workplace as
these behaviours are essential to set a coordination and integration among diversified employees
that lead to enriched skills and competencies of organisation. It could also be evaluated that a
diverse force lead to better expansion at varied target market along with boosting motivation
level of employees through lading equality and fairness at workplace.
To develop better understanding about importance of equality and diversity in improving
performance and efficiency of employees working in Dorsett City London
As per the information provided by Ruth Mayhew, 2019, leading equality and diversity at
workplace is important for improving and enhancing performance and level of efficiency of
employees as it facilities mutual respect and effective integration among diversified employees
that is essential to bring effective coordination in their work and efforts. Beside this, the most
vital role lead by equality and diversity in enhancing performance and efficiency of employees
consists of the fact that creation of fairness and open communication lead to reduction in
workplace conflicts and also provide an easier and mutual road for workers for resolution of
conflicts that enhance their performance and efficiency level. Apart from this, leading diversity
at workplace increase exposures of employees with different kinds of people that belongs to
different cultures and backgrounds that enhance creativity and efficiency level of employees also
with leading better development and expansion opportunity for both employees and organisation
that ensures improvement in efficiency and performance level of employees (Mathies, Lee and
Wong, 2018).
Thus, it can be analysed from above discussion that equality and diversity brings better
integration and communication among verified employees who belongs to different culture and
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backgrounds thus, lead to better development of their skills and competencies that enhance their
performance and work efficiency. Beside this, it has been also find out from above discussion
that equality and diversity plays an important role in leading a positive and healthy workplace
environment that lead to conflict reduction and resolution thus enhance the efficiency and
performance of employees through leading better motivation and job satisfaction among them.
To identify the new ways and strategies that can be adopted by Dorsett City London to
effectively create and manage equality and diversity at its workplace
As per the opinion of Dr. Kelly S. Meier, 2019, the crucial ways and vital strategies that
could be adopted by Dorsett City London in order to effectively create and manage equality and
diversity at its workplace consist if fowling main ways:
Establish Equality and Diversity Training- It is vital way to lead equality and diversity
at workplace through means of effective and regular training as it educate employees and
diversified workforce about microaggressions. Thus, leading regular cultural and diversity
training is a vital way that can be adopt by Dorsett City London as it makes an orgnisation more
culturally competent and train and educate employees to grow together as a diversity-minded
team (Bamel, Paul and Bamel, 2018).
Think about Legal Ramification- The another way that could be adopted by Dorsett City
London to enhance and build equality and diversity at its workplace consists of thinking and
implication legal laws to protect and safeguard prospective of employees from discrimination.
Thus, implication of provisions of equality act, 2010 is a vital strategy that could be lead by
Dorsett City London to built equality and diversity through leading strict legal action against
discrimination and biasness (O’Donovan, 2018).
Thus, on the basis of above discussion it can be analysed that providing regular equality
and diversity training is an effective way to build an inclusive team that support and respect
fairness and diversity at workplace. Furthers, meeting and implementing legal provisions are also
viable strategy to lead equality and diversity through ensuring more strict action and control over
discrimination within workplace of a firm.
Chapter 3: Research Methodology
This chapter forms a vital part of a researcher as it facilitates effective tools and methods for
investigator to collect accurate data and indentify valid strategies for its evaluation and
presentation in a systematic manner to achieve the set objectives along with leading effective
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decision making (Marlow, Hicks and Treanor, 2019). The description about set of methods and
approaches used for current project on Dorsett City London is provided below with valid
justification:
Research Philosophy- It consists of two vital phase for collecting and testing data which is
associated with a particular topic that are interpretivism and positivism. In order to current
investigation, implication of Positivism research philosophy is made is it is more efficacious and
lead better testing of quantitative numeric data (Wilson, 2017).
Research approach- It lead to a defined structure or set procedure for conducting and
executing a research project that is bifurcated into two types which are deductive and inductive.
In accordance with nature and context of current investigation, adoption of deductive approach is
made it enable better hypothesis and scan of quantitative value and numeric terms.
Research methods or Type of investigation- This section of research methodology mainly
consists of three main types of research method i.e. qualitative, quantitative and the third one is
mixed method. Out of these three uses of quantitative manner of data collection is adopted as it
ensures gathering of information in quantified form that is easy to present and lead to accurate
results as numeric forms are easily measurable (Hussain and Ishaq, 2016).
Activities and time scale- A large number of activities and complex task are associated with
conducting a research project thus, use of following Gantt chart had been made by researcher for
current investigation on Dorsett City London to ensure clarity and reduce overlapping of work
through systemic and practical presentation of activities.
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Data collection method- It mainly consists of two main forms or source of data collection
which consist of primary and secondary sources. For current investigating on Dorsett City
London use of primary as well as secondary method of data collection is made as primary
facilitates accurate and up to date information from chosen participants where as secondary
ensures support from past facts. Questionnaire is used for collection of primary data where as
secondary data is implicated from online articles, books and journal (Wilson, 2018).
Sampling method- This represent a process of selecting a pre determined group of
individuals or observation for gathering information associated with current investigation
(Cleveland and et. al., 2016). For current research project on Dorsett City London use of
probabilistic method of sampling is made to select sample size of 50 respondents from
employees of Dorsett City London.
Research instrument
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Use of questionnaire is made as research instrument for collecting data from selected 50
respondents from employees of Dorsett City London. Use of following questionnaire is made for
gathering information:
Questionnaire
Q1) Do you having any awareness regarding the need of behaviours that yield favour and
support for creation of equality and diversity in the workplace?
a) Yes
b) No
c) Neutral
Q2) What are the main importance of leading and creating equality and diversity at the
workplace of Dorsett City London?
a) Better productivity
b) Enriched competitive strength
c) Higher expansion opportunity
Q3) What perspective you are having regarding the importance of equality and diversity in
order to improving performance and level of efficiency of employees at Dorsett City
London?
a) Very important
b) Important
c) Not important
Q4) Which option explains the main importance of equality and diversity in leading
enhanced efficiency and performance of workforce of Dorsett City London?
a) Reduction in conflicts
b) Better coordination and inclusion
c) Enhanced creativity and motivation
Q5) What are the main challenges and barriers faced by Dorsett City London while leading
equality and diversity at its workplace?
a) Language and Cultural Differences
b) Diversified interest and needs of employees
c) Conflicting working styles
Q6) Are you agreed with the statement that equality and diversity also offer better
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expansion and development opportunity for both employees and overall organisation?
a) Agreed
b) Disagreed
c) Neutral
Q7) Which one is the most viable strategy that could be adopted by Dorsett City London
for effectively managing equality and diversity at its workplace?
a) Equality and diversity training
b) Fair recruitment and selection policies
c) Implementing provisions of equality act, 2010
Q8) Any further recommendation for Dorsett City London to develop equality and
diversity at its workplace?
Cost, assess and ethical consideration
The estimated cost of current investigation n the basis of transporting cost, data collection
cost, data analysis and presentation cost along with other required expenses is around £ 250.
Further, all possible set of research principles and ethical considerations are met along with
taking written consent and approval from all respondents before involving in research project is
also taken. Beside this, provisions of data protection act are also considered to ensure safety and
authenticity of collected data along with maintaining its privacy and reliability.
Chapter 4: Data analysis and Interpretation
Use of following frequency table and pie charts have been made fir data analysis and
interpretation of data collected from 50 selected respondents from the employees of Dorsett City
London:
Theme 1: Need of behaviours that yield creation of equality and diversity in the workplace
Q1) Do you having any awareness regarding the need of behaviours
that yield favour and support for creation of equality and diversity
in the workplace?
Frequency
a) Yes 44
b) No 2
c) Neutral 4
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Interpretation
It has been analysed from collected data that 44 participants were having awareness
regarding the need of behaviours that yield favour and support for creation of equality and
diversity in the workplace where as 2 were not aware along with 4 other respondents who are
neutral on above statement.
Theme 2: Importance of leading equality and diversity at the workplace
Q2) What are the main importance of leading and creating equality
and diversity at the workplace of Dorsett City London?
Frequency
a) Better productivity 25
b) Enriched competitive strength 10
c) Higher expansion opportunity 15
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