Management in IT: Dover Central Library - IT Initiative Report

This report provides a comprehensive analysis of IT management strategies for the Dover Central Library. It begins with an introduction to IT management and its importance, followed by a detailed business plan for an IT initiative aimed at enhancing library services. The report then delves into IT initiative staffing, including skill reviews and the creation of a staffing policy plan. Different staffing approaches are evaluated, with a preferred approach justified, including ethical considerations. An IT installation plan, including a Gantt chart and budget, is presented. The report concludes with an evaluation of the IT initiative's impact on the organization, including risk assessment, disaster recovery, environmental considerations, and recommendations for improvement. The report emphasizes strategic alignment, efficiency gains, and the importance of a well-defined IT infrastructure for the library's success.

Management in IT

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Section 1: Business plan and IT initiative........................................................................................1
a) Provide a summary of the IT project initiative that you have chosen.....................................1
b) Identify the project's overall strategic plan and objectives.....................................................2
c) Justify the aim and objectives of the initiative in the context of the library system and
overall strategic plan and objectives...........................................................................................3
Section 2: IT initiative staffing........................................................................................................4
a) Explain how you would conduct a review of the current IT staffing skills............................4
b) Create a comprehensive staffing policy plan for the IT department that would meet the IT
initiative needs............................................................................................................................5
Section 3: Staffing approaches.........................................................................................................6
a) Identify and evaluate the different staffing approaches..........................................................6
b) Explain and justify your preferred approach to staffing.........................................................7
c) Consider the ethical impact of your choice.............................................................................8
Section 4: IT installation plan..........................................................................................................8
a) Create a detailed IT implementation and installation plan.....................................................8
b) Provide a schedule plan using Gantt chart..............................................................................9
...................................................................................................................................................10
c) Create an IT initiative budget plan........................................................................................10
Section 5: Evaluation of initiative..................................................................................................11
a) Assess the impact of the new technology on the organisation. Explain how the investment
in new technology aligns with the library’s strategic plan........................................................11
b) Provide a brief Risk Assessment, Disaster Recovery Plan, or Business Continuity Planning
for the IT initiative. ..................................................................................................................12

c) Consider the environmental impact of this project. Make recommendations for
improvements where appropriate..............................................................................................13
d) Provide a report conclusion..................................................................................................14
REFERENCES..............................................................................................................................15

INTRODUCTION
Management in IT is dependent on the monitoring and controlling of different
administrative aspect of an organisation under which hardware, software and networks are
getting managed. IT management maintain clear and sustain focus to operate different functions
effectively and efficiently as while inducing various set of strategies. The IT managers plays
different roles and responsibility such as planning, controlling, leading, implementing different
activities and actions that is completely dependent on computer or information technology
related. It is an aspect that assist to fulfil certain responsibilities through which computer system
has been implemented in sustained manner (Ansoff and et. al., 2018). IT department play
essential role so that beneficiary outcome is developed as while getting optimised changes. It
also used to gain collective efforts as while making effective utilisation of resources as in this
favourable outcome is developed with consistency. The following report is based on “The Dover
Central Library” that is looking forward to enhance IT services as per highest possibility so that
complexity is reduces and working process is improved. The report consist of business plan and
IT initiative, IT initiative staffing, staffing approaches, IT installation plan and evaluation of
initiative.
MAIN BODY
Section 1: Business plan and IT initiative
a) Provide a summary of the IT project initiative that you have chosen
The Dover Central Library has worked on to enhance its IT services so that working
efficiency and productivity is increases with continuity. In support of information technologies
and its services certain level of advancement and improvement is induced under which particular
areas of other libraries also get developed. In addition specific project initiatives has been
programmed so that achievement of specified objectives and aims become clear and transparent.
It is used to reduce cost, increment in efficiency, improvement and modification in sales along
with its performance as well (Armstrong and Taylor, 2020). By developing certain objectives
clarity among expectations and reality is analysed so that appropriate understanding of target and
objective is addressed. It intensify the working standard by which plan is getting endeavour so
that goals and target is accomplished by fulfilling all desirable changes.
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IT project initiative has develop and designed a plan through which business is fully
refurbish into the computing infrastructure. In this “The Dover Central Library” offer certain
services to its customers such as providing better accessibility to staff and people so that
adequate support is processed which is completely dependent on latest technologies. In addition
management of library also include software, hardware and other responsive services as by
serving better support with effectiveness. It assist to provide appropriate infrastructure within
which refurbishment is induced of surface area, necessary peripherals, furniture and well-staffed
support desk. In this “The Dover Central Library” works to make and induce data centric support
that provide ordinate support to libraries and its centre (Armstrong, 2019.). In this the project
manager of “The Dover Central Library” also start making work planning and scheduling and it
is surrounded around Easter time that offer disruptive majors. In this effective and efficient
working is processed so that favourable outcome is conceived with perfection and better
suitability.
In support of these initiative modified range of alteration and changes is induced with
balanced effectiveness. A strong working structure is developed by which continuous and
strategic planning is induced in which keen attention and direction is provided by which solid
foundation of information technology is processed. In relation to infrastructural development
strategic compliance is developed under which working standards and its potential of completion
both get maximised. It is used to maintain clear target about to address higher benefits and
impact through which ability to achieve business objectives is developed with better sufficiency.
b) Identify the project's overall strategic plan and objectives
The overall strategic plan and objectives of “The Dover Central Library” is developed to
get advance various practices of information technology so that working efficiency and its
productiveness is developed in constrained manner. In this business has developed strategic
planning and objectives under which constant changes is measured and implemented as in order
to make sustained growth and development. The strategic planning is a process that assist to
make suitable direction within which different services has been assessed and along with this
mission, vision, aim, objectives and attributes is processed (Berger, 2020). In order to move
strategically “The Dover Central Library” has developed different consequences that is
developed and processed along with the alignment of mission and vision statements. In this
management has formulated several strategies as while roadmapping overall prospective of
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business so that larger number of customer is attracted with better suitability. It is reviewed to
produce cost centric reactionary by which sustained amount of positive changes within the
working is processed with effectiveness. The IT department of “The Dover Central Library” has
manages, support, secure and maintain perfect balance so as to hodgepodge the difficulties. In
this better IT support as while managing response time, enhancement in digital experiences and
attributes, global expenditure, cost cutting, time saving, providing of digital products, automated
leverage, increment in sales, values and workflow.
“The Dover Central Library” works on with different objectives that is dependent on
SMART components and that is as explained below as:
Specific: In this “The Dover Central Library” has developed specific objective and that is
to gain higher advantage within working suitability (Berman and Evans, 2018).
Measurable: In this business has analyse different working aspect within 5 months of
time period as while inducing information technologies.
Achievable: “The Dover Central Library” worked on to achieve actionable changes and
within this increases their working efficiency with better appropriateness.
Realistic: “The Dover Central Library” enhance 50% of its working efficiency as while
using information technologies in business operation and functions.
Time-bound: The library and its management has worked on to achieve 30% increment
in sales within 5 months of time period.
c) Justify the aim and objectives of the initiative in the context of the library system and overall
strategic plan and objectives
The aim and objective of “The Dover Central Library” take certain initiative so that
strategic planning is induced with perfection.
AIM: “The Dover Central Library” has worked with the aim to offer sustained easiness to
its customers and staff as with support of technical infrastructure.
OBJECTIVES: “The Dover Central Library” has designed different objectives as while
considering technical advancement and it is as illustrate below as:
 To enhance working efficiency and its productiveness with balanced smoothness.
 To develop suitable relation within staff so that everything get in equilibrium.
 To increases the profit share by reducing consumption of time and space.
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 To intensify the working capabilities and efficiencies so that productive amount of
changes and modification is implemented as per requirement.
Section 2: IT initiative staffing
a) Explain how you would conduct a review of the current IT staffing skills
The staffing skills includes successful assessment of different skill gap within “The
Dover Central Library”. It is essential to measure various different need and requirement of staff
by which sustained awareness and credibility is enlarged. It is also being used to fulfil balanced
capacity as while managing various responsibilities and for this business has offered required
training and development. In this basic requirement are getting identified so that need of working
standard is acknowledged (Deepak and Jeyakumar, 2019). As per the conduction of skills and its
assessment all across business activities it is required to measure all the certain need of staffing
along with its requirement by which accomplishment of goals and objective become clearer. To
get review the skills of IT staffing “The Dover Central Library” has conduct different attributes
and that is as described below as:
Research: It is a part of skill in which all the required documents has been assessed by
the management of “The Dover Central Library”. As after looking forward to various documents
staffing and its need has been fulfilled under which all the individual's has performed its task and
actions with suitability. In this all the loopholes has been covered within particular time so that
productiveness among working is addressed.
Interviews: It is the basic requirement of staffing skills by which experience, knowledge,
skills, efficiency etc. has been analysed. In this management of “The Dover Central Library” has
induce all the essential improvements so that sustained responsibility is implemented with certain
balance. It assist to make more benefits and facilities under which skill set also get updated with
sustainability. In this carrier progression is induced in which job satisfaction and advancement is
implemented with easiness.
Performance reviews: It is even more helpful for “The Dover Central Library” as in this
need and demand of staff is matched up with requirements. In addition to this job description is
addressed and it is basically conducted by managers so as to review different need of staff. In
this management of business make clear communication with staff and then offer various
rewards, benefits, opportunities and facilities accordingly (Drucker, 2019). It used to promote
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and advance working capabilities by which effective training is provided by which set of skills
and its abilities is increases.
Career planning and development: In this sustained benefits is offered by “The Dover
Central Library” to its staff so that effective interrelationship is developed with better suitability.
In this capability of business is enhanced so that qualified, capable and experienced employee’s
are working. It enhanced availability of skilled and talented employee’s so that future stability is
addressed.
b) Create a comprehensive staffing policy plan for the IT department that would meet the IT
initiative needs
The staffing plan is being used by “The Dover Central Library” as in order to assist better
working potential so that particular ambition is fulfilled with perfection. In this several goals and
objectives are determined by which other factors that has direct impact over availability of
personnel is increases. In support of plan creation skills gap analysis has been induced under
which functional need and its requirement is fulfilled (Hugos, 2018). It is induced by business as
in order to make significant changes and growth in effective mode. It is used to identify business
need that is completely dependent on individual skills and knowledge. In order to meet the
initiative and need of IT “The Dover Central Library” has develop comprehensive staffing policy
plan and that is as illustrate below as:
Objective Action Who is
responsible
When action
is taken
Monito
ring
To enhance working
efficiency and its
productiveness with
balanced smoothness
In this HR take
suitable decision
making to improvise
planning and
scheduling.
HR Action is taken
as per task
processing
HR and
IT
To develop suitable
relation within staff so
that everything get in
equilibrium.
As by measuring
performance with
usage of various tools
and techniques.
IT As by
initiation of
project.
IT
To increases the profit
share by reducing
As by developing
various strategies and
HR As after
analysing
HR
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consumption of time
and space.
schemes. working time
period
To intensify the
working capabilities and
efficiencies
In this HR offer
training and
development as per
requirement (Kotabe
and Helsen, 2020.).
HR HR develop
suitable
program
through which
success is
attained in
easiest mode.
HR
In this “The Dover Central Library” make sustained changes within technical
infrastructure so that productivity among working is enhanced over continuous period of
instance. Thus adequate modification is induced by which collective amount of changes is
addressed as while enlarging working efficiency.
Section 3: Staffing approaches
a) Identify and evaluate the different staffing approaches.
The staffing approaches are those that is used by “The Dover Central Library” as in order
to process effective decision making and it is as furthermore explained below as:
Ethnocentric staffing approach: It is an approach that is used by the business as in order
to enhance working practices so that effective changes is measured with certain appropriateness.
In this various norms and practices has been used by company and its higher management under
which typical changes in corporate personnel is addressed. In this manager has considered
several approaches so as to make more often changes and modification.
Polycentric staffing approach: In this business has maintain clear focus on various practices
and norms within which upper management measuredly hold corporate personnel. In this
manager of host country usually prefer local staff to get recruit as in order to fulfil its vacant job
positions (Kotler and et. al., 2018). It is processed as business believe that local individual are
more aware about to satisfy the need and requirement of customers and for this it is required that
effective relation is developed between staff and employee’s.
Geocentric staffing approach: In this capabilities of business is developed as while
emphasising of different activities. In addition business also make sure that vacant places has
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been filled with the experienced and talented individual so that working performance and its
probability both are getting advanced. If this approach has been used by business then
management has considered about to intensify global market presence with better suitability.
Regiocentric staffing approach: It is an approach in which higher level authority of
business make sure that specified level of changes are addressed as per the suitability and
requirement of business. In order to make balance about staffing it is essential that suitable
modifications has been induced as per the market acceptability. In this easier and transparent
path is processed by the business from which hiring of capable individual is processed.
In context to “The Dover Central Library” they have induce better information
technologies in order to intensify working infrastructure (Madura, 2020.). In this it is required
that management must have manage abilities and capabilities of staff as it is directly based on the
productiveness of working. In order to fulfilling staffing need “The Dover Central Library” uses
geocentric approach and for this also develop advertisement and promotional activities. In this
profitability ratio is increases along with the support of social media platforms by which
sufficient among of alteration is measured in favourable mode.
b) Explain and justify your preferred approach to staffing
In relation to different approaches of staffing the most appropriate approach for “The
Dover Central Library” is geocentric approach of staffing. In support of this approach business
has doesn't maintain focus on any one's nationality rather than this make sure that right job
position or place is fulfilled with an individual who has right set of education, skills, experience,
knowledge etc. In this management and other higher authorities of “The Dover Central Library”
must have consider its performance and productiveness and allowed every individual who has
better capabilities and potential of processed working with effectiveness. In this competencies of
business is examined over repetitive mode and in this large number of respondents has hired and
recruited. In this effective changes is implies under which operations and functions are induced
with certain clarity and transparency (Mitchell, 2018). Furthermore, there is no stress within
processed in terms of nationality and on other side most skilled and qualified candidates are
hired on repetitive basis. In additional to this, “The Dover Central Library” develop certain
policy through which job position is assigned in regardless of employee’s background, country,
origin and culture as well.
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c) Consider the ethical impact of your choice
Ethical impact has better implication of different prospect under which working
conditions has been managed and operated as per the better suitability. In this alternative solution
is selected by “The Dover Central Library” as in order to reduce negative impact over continuous
period of time. It is used to reduce unethical behaviour and its prospect so that “The Dover
Central Library” has implies certain usage of geocentric approach of staffing. It assist to make
systematic changes so that productivity is getting enhanced as by developing skills, experiences
and knowledge set in suitable mode (Myers, 2019). It has been also used to maintain working
values and ethics as while maintaining sustained balanced with attractiveness.
Section 4: IT installation plan
a) Create a detailed IT implementation and installation plan
IT implementation and installation plan is used to carried out efficient working standards
so that functions and operations has been processed with continuous mode. In this management
has ensure that all the task and actions has been accomplished within assigned period of time.
The plan is basically a blueprint that assist the different requirement within which work is
carried out with effectiveness.
Task name Status % of completion
System testing Underway 19%
Completion of SDT set up In process 21%
SAS system and acceptance
testing
Starting 77%
Set up of production design Completed 16%
Operability and DMAS review Completed 2%
Interface with partners Upcoming start 7%
Completion of system testing Completed 91%
Checking systems Underway 11%
Installation In process 27%
Tracking of systems In process 62%
Installation Plan:
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Planning: In is an initial stage under which fundamental changes is addressed as while
managing long term sustainability (Noe and et. al., 2018). In this management and higher
authority of “The Dover Central Library” make sure that better processing is delivered as per
allotted period of time. In this probability of attaining higher goals and target is considered and
business has uses cloud computing in adequate mode.
Implementation/Development: In this “The Dover Central Library” has formulate
sustained direction under which execution of working is processed with certainty. In this feasible
solution is developed by “The Dover Central Library” in order to make secure and safer surround
along with this modified range of outcome is induced.
Maintenance: In is final stage that is used by “The Dover Central Library” in order to
manage installation plan and in this the business has ensure that cyber crime and its rate is
reduced with continuous mode (Powell, 2018). In this unauthenticated and unauthorised
implementation of working is processed with effectiveness.
This plan assist to make modernised changes within IT project under which execution
and implementation of various changes is measured. In this appropriate scheduling and
controlling is addressed by which initiation and last stage is managed with certain
responsibilities.
b) Provide a schedule plan using Gantt chart
Task Name Duration Start Finish
Planning 10 days Mon
5/22/20 Fri 6/2/20
Deigning plan 5 days Mon
5/22/20 Fri 5/26/20
Determining tools &
equipment’s 2 days Mon 6/6/20 Tue 6/8/20
Develop 4 days Mon 6/6/20 Thu 6/9/20
Conducting meeting 2 days Mon 6/6/20 Tue 8/7/20
Evaluate 5 days Wed 6/8/20 Tue
6/14/20
Monitoring &
control of project 3 days Fri 6/10/20 Tue 6/14/20
Closure 3 days Wed
6/15/20
Sat
6/18/20
Evaluation of 1 day Wed Wed
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project 6/18/20 10/18/20
c) Create an IT initiative budget plan
The budget plan is being used to make sustained implementation of various strategies so
that productiveness among working is attained with simplicity. It is the most applicable
incidence under which significant measurement is induced so that both short and long term goals
and objectives has been satisfied with certain balanced (Schilling and Shankar, 2019.). It
basically involve better combination in between different activities so that work is being
distributed along with the management of budget. In this higher authority of “The Dover Central
Library” make sure that completion of all the different task is managed as by implying certain
balance in between credit and debit sales and profit.
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The plan assist to make certain balance about monitoring and controlling working actions
by which effective utilisation of resources and equipment is induced with perfection. It support
of budget better implication is induced under which significant and moderate range of profit is
attained with simplicity.
Section 5: Evaluation of initiative
a) Assess the impact of the new technology on the organisation. Explain how the investment in
new technology aligns with the library’s strategic plan.
It is essential to understand that whenever in any of the organisation, new technologies
are introduced company gets the opportunity to accomplish the goals. But, the important thing
is that how those technologies has been used by the management so that effective results can be
obtained (Shapiro and Hanouna, 2019.). In context of The Dover Central Library, the new
technologies must be formed in the manner so that any of the person do not faces any of the
issues and through which goals can be accomplished in a systematic manner. As it is one of the
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library where lots of information are needed to be maintained which means managing the data
and useful through latest technology will be quite effective in attaining the goals and target on
specified time period.
The new technology which has been introduced within the library is allow to maintain all
of the necessary information. Secondly, the technology allow to maintain the record where it can
easily guide then when any of book must be returned in the library and what should be the
penalty for depositing the book after the specified time period can be easily maintained. In any of
the library maintaining the data and information through written form is always an difficult task
but if in case it will be maintained through systematic formate then it will become quite easy in
attaining the desire result which are necessary to obtained (Wren and Bedeian, 2020). There are
certain situation where employee in library faces the problem to find out the book because of
physical data maintaining technique but in case of maintaining the data through technological
sources, it becomes quite easy to attain all of the necessary targets and even books can be easily
found that whether it is available in library or it has been given to any other person. Also, use of
technology certainly allows to reduce the waste of time. In short, the investment that has been
made to the latest technology has been helpful for the business entity because working condition
has become more easier and faster.
b) Provide a brief Risk Assessment, Disaster Recovery Plan, or Business Continuity Planning for
the IT initiative.
Risk identification Risk
assessment
R
i
s
k
m
i
t
i
g
a
t
12

i
o
n
I
D
Key Risk Impact Chance
1-10
Im
pa
ct
1-5
Sco
re
Actions Act
ion
Ow
ner
Action
date
1 Design Loss
of
info
There are number of
occasion where
information can be
lost.
7 4.5 48 Although, there is higher
probability on number of
occasion where data can
be lost but it can be
easily retried through
data base and even
backup should be
created.
IT
exp
ert
08/05/20
2 Design Ineff
icien
t
insta
llatio
n of
devi
ces
In some of the
occasion software
might not be
installed in
successful manner
due to which
problem may arise
while performing the
task.
8 4 35 While installing the
software, it becomes the
duty of employee to
check each of the
information in a
systematic manner so
that problem may not
arise in future time
period.
Proj
ect
ma
nag
er
16/05/20
3 System Cyb
er
attac
ks
There are certain
number of software
which works as a
virus or malware.
9 5 40 Any of the
unauthenticated
application must not be
used on the system where
software is being used. In
additional, all of the
system must be reviewed
IT
ma
nag
er
24/05/20
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on regular basis.
4 Team Com
muni
catio
n
Work needs to be
performed in a team
and in some of the
case there is high
probability that
dispute may arise
among the team
members.
6 3 25 It is necessary to conduct
number of meeting on
number of occasion so
that problem will not
arise. Problem solving
techniques can be the
most effective one in this
particular stage.
HR
ma
nag
er
02/06/20
c) Consider the environmental impact of this project. Make recommendations for improvements
where appropriate.
There are certain impact which can be easily seen while conducting the whole of this
project. Discussing it in detail, this project will have a huge impact on environment because
technology will consume huge percentage of electricity. It means working style will become
easier and faster but at the same time it will create negative impact (Malik, Pereira and Budhwar,
2020.). Here, certain solution are there through which positive result can be obtained. Solar
energy can be used which can easily allow to obtain positive and favourable result which are
quite effective as well. In addition, it is one of those energy which not create any of the problem
at the time of consuming electricity and even favourable result can be obtained easily for the
library where they can protect the environment.
d) Provide a report conclusion.
From the above discussion, it has been concluded that IT is one of the sector which is
quite important because implementing any of the new technology allow to bring positive and
favourable result. Whenever any of the new plans and ideas are formed there is huge role of
project manager because they are the one who can form new plans and strategies through which
goals can be accomplished easily. It is essential that whenever any of the new plans and polices
are formed, proper risk must be analysed so that people will not have to face any sort of issue
and if in case problem arises then suitable solution can be found through which goals can be
accomplished easily.
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