Staff Induction Program: Design for New Driving School Instructors

This assignment focuses on the design and development of a staff induction program for three new instructors joining a driving school. It covers essential topics such as workplace health and safety legislation, vehicle safety checks, post start-up and shut down procedures, and general expectations. The program outlines the license requirements for trainers, details vehicle safety checks including headlights, glass surfaces, and tyre checks, and describes post start-up checks focusing on temperature gauges and unusual noises. Furthermore, it addresses expectations regarding communication, motor vehicle incidents, dealing with crashes and injuries, and reporting incidents to the police. The program also emphasizes the importance of managing drug and alcohol use, fatigue, and mobile phone use, while providing guidelines on fire extinguishers, first aid, parking areas, seatbelt usage, speed management, sun protection, and third-party considerations during training sessions.

ASSIGNMENT 12 - DESIGN AND DEVELOP A STAFF INDUCTION
PROGRAM FOR THREE NEW INSTRUCTORS TO YOUR DRIVING SCHOOL
WRITTEN ASSESSMENT
Student Name
Student Signature Date
Assessor Feedback:
Student
provided with
feedback
Satisfactory
Attempt 1 Date
Attempt 2 Date
Assessor Name
Assessor Signature
Date
Note to assessor:
Please record any
reasonable
adjustment that has
occurred to this
assessment.
Assignment 12 – Staff Induction - Learning Program - v1.0 Page 1

(ATTENTION APPLICANTS – PLEASE IGNORE ANY REFERENCES TO “MAPPING” IN GREEN eg MAPS TO
TLIC3036 – K.E.8)
NB: THERE ARE 3 PARTS TO THIS ASSIGNMENT. YOU MUST ANSWER ALL THREE
PARTS BEFORE SUBMITTING THE ASSIGNMENT.
Part 1: Develop a Vehicle Inspection and Workplace Expectations
Program for 3 “new” instructors (joining your driving school)
New Driver Trainer 1 -
Lars
New Driver Trainer 2 -
Simone
New Driver Trainer 3 -
Raphael
TOPIC 1.0: WORKPLACE HEALTH & SAFETY LEGISLATION AND DRIVER SAFETY
1.1: REASONS why we need to induct new staff into our driving school: (minimum 2 reasons)
ANSWER 1: New staff member needs to be provided inductions in driving school so that they can have
information about safety features of vehicles and the way guidance needs to be given to individuals
related to the driving.
ANSWER 2: Secondly, it helps in providing knowledge about the cause and effects of fatigue to the new
staff so that it can easily complete its task.
1.2: BENEFITS of inducting new staff into our driving school: (minimum 2 reasons)
ANSWER 1: The first and foremost benefit that has been gain by driving school through providing
induction to new staff is enhancement in productivity because of increase use in vehicle.
ANSWER 2: The new staff get ability to effective manage the fleet safely through making use of
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information and fleet safely.
1.3: LICENCE REQUIREMENTS a trainer must hold to conduct this training: (relate to your
particular situation e.g. c class, LR, MR, HR, HC, MC)
ANSWER: For the class vehicle, the trainer must have a valid open driver licence that has been issue in
New Zealand or Australia and vehicle that applicant wants to learn. Along with it, the licence must be
continued for at least 1 year immediately prior to making application.
TOPIC 2.0: VEHICLE SAFETY CHECKS (MAPS TO TLIC1051 - PE1, PE2; KE12, KE15)
FOCUS FOR THIS SECTION: Safety regulations and established workplace safety and hazard control practices and
procedures are obtained, interpreted and applied to day-to-day work activities (maps to TLIF1001 – P.C. 1.4)
2.1 Headlights and Inside Controls
2.2 Glass Surfaces
2.3 Windscreen Wipers
2.4 Windscreen washer
2.5 Horn
2.6 Handbrake
2.7 Seatbelt Functioning
2.8 Tyre checks
2.9 Oil checks
2.10 Automatic transmission fluid
2.11 Radiator coolant level
2.12 Wiring, Hoses and Pipes
2.13 Brake fluid
2.14 Battery
2.15 Loads
TOPIC 3.0: POST START-UP CHECKS / SHUT DOWN CHECKS
3.1: Post start-up checks
Check(s) to make: (1-2 sentence answer/dot points acceptable)
ANSWER: There are numerous things that needs to be kept in mind while driving, stop care and checking
such as temperature gauge reads hot, unusual noise and oil pressure gauge read low. In addition to this,
other things that has to be check before post start up are warming light on or any experience related to
abnormalities when braking.
3.2: On Road Parking Procedures (eg picking up and dropping off students for lessons)
Expectations of Trainer: (1-2 sentence answer/dot points acceptable)
ANSWER: It is expected that the trainer needs to safely park its vehicle, all system are switched off and
battery is isolated. Along with it, it is expected that it is legally parked at secured location and is not
vulnerable to other traffic.
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TOPIC 4.0: EXPECTATIONS AND GENERAL ITEMS
4.1: Expectations in relation to communication between drivers and the office. (ie if the office is
trying to make contact with the trainer during training sessions with learner)
Expectations of Trainer: (1-2 sentence answer/dot points acceptable)
ANSWER: Use of appropriate language, body gesture and posture, active listening and participation are
various drivers of communication that are being expected to be present between the trainer and office
for effective exchange of information.
4.2 Motor Vehicle Incidents (do not include managing injuries in this section)
Expectations of Trainer:
The trainer is required to collect the details of
other party(s)
1 Other drivers name
2 License number
3 Other owner
4 Phone
5 Registration number
6 Contact details and photographs of witness
7 Insurer
8 Address
9 Date, time and location of incident
4.3: Dealing with crashes/incidents with injured people:
(MAPS TO TLIC1051-KE14; TLIF1001 – P.C. 1.7)
Expectations of Trainer:
Attend to injured person(s)
1 The first thing that trainer needs to do in case of dealing with injured people is apply first aid and avoid
moving the seriously injured person. Thus, it should make use of protective gloves to prevent itself to
contact with blood and other bodily fluid.
2 Secondly, the trainers should also take step to ensure that injure person is comfortable and other are
also safe.
3 The place at which the incident has occur needs to be isolated if it require police investigation.
4 Last it can be stated that it needs to call on triple zero that is 000 in case it does not work 112 is
another number on which call can be put for any emergency.
4.4: Dealing with crashes/incidents requiring reporting to police:
(MAPS TO TLIC1051-KE14; TLIF1001 – P.C. 1.7)
Expectations of Trainer:
Immediately report the crash to the police if:
1 The trainer needs to report police in case the person has been severely injured or killed.
2 It should report to police in case the vehicle require towing.
3 If the driver does not provide its personal detail to the company.
4 It should also report if the damage to property or vehicle has been caused over $2500 and various
detailed needs to be shared such as:
5 Name as well as model of vehicle
6 Full name and address of the owner of vehicle.
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7 Moreover, detail pertaining to workplace needs to be provided. Such as registration and contact
number.
4.5: Drugs and alcohol of the trainer and the learner
Expectations of Trainer: (1-2 sentence answer/dot points acceptable)
ANSWER: It is expected that the trainer must have BAC 0% as use of drug and alcohol lead in impairing
the ability of driver to safely drive vehicle. Thus, it acts as threat to life of individuals so the trainers
needs to avoid alcohol consumption before driving or riding vechile.
Expectations of Learner: (1-2 sentence answer/dot points acceptable)
ANSWER: While it is expected from learner to not to intake drug or alcohol while driving because its lead
in reducing the concentration level. Therefore, it is expected that the BAC of learner must be lower than
0.05.
4.6: Fatigue management of Trainer and Learner (MAPS TO TLIC1051-KE8)
Expectations of Trainer: (1-2 sentence answer/dot points acceptable)
ANSWER:
 The driver must take sufficient sleep before driving the vehicle or when it is feeling much more
tired so the chance of fatigue can be avoided to maximum extend.
 The trainer must avoid driving after taking meal or full day work.
 It should also keep comfortable temperature and well ventilated cabin.
Expectations of Learner: (1-2 sentence answer/dot points acceptable)
ANSWER:
 Keep the mind active is first expectancy that has to be followed by the learner to manage fatigue.
 Learner needs to avoid long distance travelling as it has recently learn to drive the vechile.
4.7: Fire extinguishers in the vehicle
Expectations of Trainer: (1-2 sentence answer/dot points acceptable)
ANSWER:
There are no clear requirement related to carry fire extinguishers in company car so the trainer just
needs to regard the matter to be addressed as risk management issue and should be addressed
accordingly.
4.8: First aid
Expectations of Trainer: (1-2 sentence answer/dot points acceptable)
ANSWER: Same for the first aid it should also be address risk management issue and further decision
needs to be made accordingly for benefits of firm.
4.9: Mobile phone use
Expectations of Trainer: (1-2 sentence answer/dot points acceptable)
ANSWER:
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 The trainer is expected to make use of hand free phone and other accessories while driving so
that it can easily concentrate and drive effectively.
 Secondly,
Expectations of Learner: (1-2 sentence answer/dot points acceptable)
ANSWER:
 The leaner in order to make use of mobile phone or attend the call should turn off the vehicle.
 Try to minimize the use of vehicle as it lead in distraction so only urgent call needs to be
addressed by stopping the car or driving the vechile.
4.10: Smoking in vehicles and near people
Expectations of Trainer: (1-2 sentence answer/dot points acceptable)
ANSWER:
Trainer should avoid smoking while driving the vehicle for health and safety of all.
Expectations of Learner: (1-2 sentence answer/dot points acceptable)
ANSWER:
The same expectancy from learner related to smoking is that it should not smoke while driving vehicle
for its safety and others.
4.11: Choice of Parking Areas
Expectations of Trainer: (1-2 sentence answer/dot points acceptable)
ANSWER: There are certain things that needs to be kept in mind by the trainer while parking the vehicle
that is:
 Different vehicle have different turning circles.
 Secondly the trainer must be familiar with space or area that will be required to park a vehicle.
 Furthermore, the trainer must always select a parking area that is underground in case the area
has not been designated.
4.12: Wearing of seatbelts
Expectations of Trainer: (1-2 sentence answer/dot points acceptable)
ANSWER:
 The trainer must wear a seat belt while driving as it will result in significant fines and licence
demerits thus negatively impact on its career.
 Wearing the seat belt also motivate the learner to do the same when driving for its safety and
others.
Expectations of Learner: (1-2 sentence answer/dot points acceptable)
ANSWER:
 It is mandatory for the driver to wear a seat bell while driving so that it can be protected from
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any type of accident or serious injury.
 The learner has just learn how to drive a vehicle so it must wear a belt as it helps in remaining it
fully concentrated to drive or not to be distracted in any case.
4.13: Speed Management by trainers (when driving to appointments) and of learners when
driving
Expectations of Trainer: (1-2 sentence answer/dot points acceptable)
ANSWER:
 The trainer must drive the vehicle by considering the condition thus if conditions is poor that it
must drive at lower speed.
 Checking the speedometer time to time is another best method that contribute in effective
management of speed by the trainer itself.
Expectations of Learner: (1-2 sentence answer/dot points acceptable)
ANSWER:
 While, the learner needs to manage the speed through observing the speed limit thus change it
as per the requirement. But it must drive at slow speed only.
 Learner should also focus on adjusting its departure and arrival time in order to reach distance
in limited time without increasing the overall speed.
4.14: Sun Protection of Trainer (maps to TLIF1001 – P.C. 1.6)
Expectations of Trainer: (1-2 sentence answer/dot points acceptable)
ANSWER: The trainer by following all UV protection policies and taking appropriate measure can ensure
its health and safety.
It should also ensure that there has been all equipment and other resources that helps in keeping the
trainer protected from sun for its better health.
4.15: Third parties (e.g. people sitting in the back of the training vehicle watching a lesson)
Expectations of Trainer: (1-2 sentence answer/dot points acceptable)
ANSWER:
The trainer is itself responsible for training the learner about the manner in which the vehicle should be
run. Along with it, the trainer needs to gain advance consent from the learner driver or its family
member in case third party is training leaner.
Expectations of Third Party person: (1-2 sentence answer/dot points acceptable)
ANSWER:
It is expected from the third party that it must have appropriate qualification, capabilities and skills to
teach learner about the way in which vehicle can be drive effectively.
4.16: Vehicle security (ie locking vehicle when you leave it)
Expectations of Trainer: (1-2 sentence answer/dot points acceptable)
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ANSWER:
The security measures that needs to be taken by the trainer while leaving the vehicle are:
 Apply the parking brake so that the vehicle cannot be moved further.
 Secondly, it needs to switch off the engine so that vehicle can be maintained in appropriate
condition.
 Locking all the door and window is another steps that need to be taken by trainer while leaving
the vehicle.
4.17: What to do in the event of a violent or ‘road rage’ situation
Expectations of Trainer: (1-2 sentence answer/dot points acceptable)
ANSWER:
 The trainer must have a phone number on which it can make call in order to report for the “
hoons” or dangerous driving”.
 All detail pertaining to the vehicle, licence number, travel direction and location needs to be
mentioned by the trainer.
Expectations of Learner: (1-2 sentence answer/dot points acceptable)
ANSWER:
 The learner must keep its handy on its mobile phone so that it can easily report about the
dangerous driving.
4.18: What to do in adverse weather conditions (eg hail, lightning, floods)
Expectations of Trainer: (1-2 sentence answer/dot points acceptable)
ANSWER:
 The trainer needs to provide necessary information about the driving techniques that could be
used in adverse conditions.
 Another method that can be used to cope up with adverse weather conditions is making use of
alternative routes or rescheduling the trips.
4.19: In-vehicle distractions - EATING
Expectations of Trainer: (1-2 sentence answer/dot points acceptable)
ANSWER:
 The trainer while driving must avoid eating so that there are less chance of accident in any case.
 It should also secure loose object and adjust the equipment, check map to reduce associated risk
that are related to in vehicle distraction because of eating.
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4.20: In-vehicle distractions – DRINKING
Expectations of Trainer: (1-2 sentence answer/dot points acceptable)
ANSWER:
 It should avoid drinking while driving the car as it result in causing more distraction.
 Trainer might also ask the passengers or learner to help it with other task or it might also stop
the vehicle and drink.
4.21: Wandering Livestock and Animals
Expectations of Trainer: (1-2 sentence answer/dot points acceptable)
ANSWER:
 The trainer while riding the vehicle must ensure that no animal or wandering livestock can come
in front of the vehicle.
 So the trainer must slow down the speed and be caution at the roadside.
Expectations of Learner: (1-2 sentence answer/dot points acceptable)
ANSWER:
 The same is expected from the learner that it must drive in effective manner so that no harm can
be caused to the animal because of rush or ineffective driving of learner.
TOPIC 5.0: CLEANLINESS AND HYGIENE OF THE VEHICLE
Expectations of Trainer: (1-2 sentence answer/dot points acceptable)
ANSWER:
 Washing the car or vehicle on regular basis so that all bird dropping and other things can be
clean up.
 It should also make use of good quality car wash, mitt and warm water in order to clean up the
dirt present over and in the car.
TOPIC 6.0: COMPLETING DOCUMENTATION (EG STUDENT TRAINING RECORDS)
Expectations of Trainer: (1-2 sentence answer/dot points acceptable)
ANSWER: There are range of documents that need to be completed such as
 Student training records.
 Other required permit.
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PART 2 - ASSIGNMENT 12 – STAFF INDUCTION – NEW TRAINER - TIME ALLOCATION OF INDUCTION TASKS
Please write in the space provided in the RIGHT HAND COLUMN, the time in minutes you would allocate as a trainer to covering
each part of the Staff Induction with your new team members.
1.0: Workplace Health & Safety Legislation and Driver Safety TIME (minutes)
1.1.1: Why do we need to induct new staff into our driving school? 10 min
1.1.2: What are the BENEFITS of inducting new staff into our driving school? 5 min
1.2.1: What is the Work Health and Safety Act 2011 (the WHS Act) designed to
provide people delivering (as well as undergoing) driver training?
3 min
1.2.2: Name TWO types of workers protected the Work Health and Safety Act
2011 (the WHS Act) designed to provide people delivering (as well as undergoing)
driver training?
5 min
1.2.3: The requirement for accreditation as a driver trainer must be in
accordance with what regulation?
7 min
1.3: What Licence must a trainer hold to conduct this training? (relate to your
particular situation)
3 min
2.0: Safety Checks TIME
2.1: Headlights and Inside Controls 10min
2.2: Glass Surfaces 1min
2.3: Windscreen Wipers 2 min
2.4: Windscreen washer 2 min
2.5: Horn 1 min
2.6: Handbrake 2 min
2.7: Seatbelt Functioning 4min
2.8: Tyres 15 min
2.9: Oil checks 15 min
2.10: Automatic transmission fluid 10 min
2.11: Radiator coolant level 10 min
2.12: Wiring, Hoses and Pipes 10 min
2.13: Brake fluid 12 min
2.14: Battery 15 min
2.15: Loads 5 min
3.0: Post start-up checks / Shut down checks TIME
3.1: Post start-up checks 5 min
3.2: On Road Parking Procedures (eg picking up and dropping off students for
lessons)
10 min
4.0: Expectations and General Items TIME
4.1: Expectations in relation to communication between drivers and the office 20 min
4.2 Motor Vehicle Incidents (do not include managing injuries in this section) 10 min
4.3: Dealing with breakdowns and other emergencies 10 min
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4.4: Driver fitness and health 15-20min
4.5: Drugs and alcohol of the trainer and the learner 15-20 min
4.6: Fatigue management of Trainer and Learner 10 min
4.7: Fire extinguishers in the vehicle 10 min
4.8: First aid 5 min
4.9: Mobile phones 5 min
4.10: Smoking in vehicles 10 min
4.11: Parking (ie within the Transport Main Roads Customer Service Centre) 10 min
4.12: Wearing of seatbelts of trainers and learners 12 min
4.13: Speed Management by trainers (when driving to appointments) and of
learners when driving
10 min
4.14: Sun Protection of Trainer and Learner 10 min
4.15: Mobile Phone Use by Trainers and Learners 10 min
4.16: Vehicle security (ie locking vehicle when you leave it) 12 min
4.17: What to do in the event of a violent or ‘road rage’ situation 5min
4.18: What to do in Adverse Weather Conditions (eg hail, lightning, floods) 15-20 min
4.19: In-vehicle - EATING 7 min
4.20: In-vehicle - DRINKING 7 min
4.21: Wandering Livestock and Animals 10 min
5.0: Cleanliness and hygiene of the vehicle 20 min
6.0: Completing documentation (eg student training records) 20 min
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PART 3: TEACHING AND LEARNING RESOURCES
Place a “tick” in the right hand column for any resources that you need for the delivery of the staff
induction program for your 3 new trainers joining your company.
RESOURCE YES?
Car ✔
Heavy vehicle
text books
plays
podcasts
multimedia ✔
digital learning resources including video, audio, text, animations and images ✔
lectures
END OF ASSIGNMENT
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