Project Report: Drone Delivery Implementation in E-commerce System

This project report investigates the implementation of drone delivery within the e-commerce sector. It begins with an introduction defining drones as unmanned aerial vehicles used for product transportation and highlights the project's aim to determine the importance of drone delivery using s...Read More

Running head: PROJECT MANAGEMENT
Implementation of drone delivery in E-commerce
Name of the Student
Name of the University
Author’s Note

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Table of Contents
1. Introduction..................................................................................................................................2
2. Research question........................................................................................................................2
3. Literature review..........................................................................................................................2
4. Methodology................................................................................................................................4
5. Results..........................................................................................................................................6
6. Discussion....................................................................................................................................6
7. Conclusion...................................................................................................................................7
References........................................................................................................................................8

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1. Introduction
The paper mainly reflects on the implementation of drone delivery with the help of the E-
commerce system. According to Scott and Scott (2017), drones are generally defined as
unmanned aerial vehicles that are generally designed for enabling the transportation of various
products from one place to another. The drones are generally utilized by different surveillance
agents for maintaining security of a place and for gathering information without the physical
presence of a human being (Jones, 2017). The main aim of the project is to determine the
importance of drone delivery with the help of e-commerce system by undertaking secondary data
collection method. The paper also analyses the problems that are associated with the drone
implementation and further elaborates the findings as well as results that are mainly collected
from the entire research report.
2. Research question
The research question includes:
 What are the benefits of implementing drone deliver system within the help of e-
commerce system?
 What are the issues that are faced during the implementation of drone delivery system?
3. Literature review
According to Murray and Chu (2015), the delivery drone is one of the autonomous
vehicle that is generally utilized in order to transport food as well as other packages with the help
of the E-commerce system. It is found that delivery drones are the UAVs that are generally
helpful in properly delivering the lightweight packages. Drones generally utilizes 4-8 propellers

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as well as rechargeable batteries for providing thrust as well as for attaching packages
underneath the drone. It is stated by Ferrandez et al. (2016) that delivery droned generally have
the potential of changing the last mile delivery economics for the smaller as well as lighter
packages that are generally helps in replacing the deliveries currently with the help of the
traditional delivery vehicles.
On the other hand, it is opined Burke et al. (2019) that delivery drones are the logistical
services that helps in carrying various materials with the help of the e-commerce system. The
main purpose of drone utilization is that it helps in delivering the materials as well as products to
the intended location. In addition to this, it is identified that the drone delivery generally assists
in providing proper mechanical assistance to the clients who are generally unable to deliver
heavy objects. The delivery drones are generally utilizing by the business that uses e-commerce
system. It is stated by Sanjab, Saad and Başar (2017) that the delivery of drone generally helps in
allowing human counterparts for delivering products and due to this, the device is helpful in
delivering quite faster due to proper locating program. Furthermore, the delivery drones have
very much less error margin if the location is targeted. In addition to this, delivery drones are
generally helpful for the workers for conserving the effort while giving all the delivery
commodities. Furthermore, with the implementation of delivery drones assists in saving time
(Claesson et al., 2017). The most important advantage of drone is that it helps in preventing
accidents due to delivery of the commodity users and they are generally considered efficient for
undertaking timely delivery of the product.
According to Pfaff (2018), delivery drones are very much expensive as they are just
introduced within the market and therefore only few of the large organization presently utilizes
delivery drone for improving their logistic related operations. The operating delivery drone

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assists in providing a challenging operators that needs to be read manually from the device. It
generally helps in taking both effort as well as time quite successfully operating the delivery
drone. There are a number of delivery drone that helps in malfunctioning system after the device
purchase gets completed. Moreover, the delivery drones utilize cameras during the delivery of
the materials for targeting markets as well as locations. The cameras that are present generally
record the actual location, property as well as the person without their consent which is ethically
not record. Moreover, the corrupt drone users generally exploit the information that is generally
recorded. In addition to this, one of the major challenge is that drone can be stolen by anyone by
disconnecting the power supply. Once it is stolen the company will not be able to have the
authority of controlling their properties effectively (Grippa et al., 2019). Additionally, the
delivery drones help in creating a higher risks of the defects during the operations that helps in
changing the procedure of the entire company. Delivery drones with the present technologies
mainly experiences a risk of failure due to its malfunctioning.
4. Methodology
Research approach
Research approach is defined as one of the plan or procedure that is generally consists of
a number of steps of broad assumption for undertaking detailed data collection, analysis as well
as interpretation (Mackey & Gass, 2015). The research approach is categorized into inductive
research approach and deductive research approach. The deductive approach is utilized as it
dependent on the theories that are present for designing the research strategy.
Research philosophy

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Research philosophy is defined as one of the belied with the help of which the data about
the entire phenomenon is generally gathered used as well as analyzed. It is found that in order to
reflect the importance of drone delivery with the help of ERP system, it is found that positivism
research philosophy is mainly utilized. The main reason of using positivism research philosophy
is that the knowledge that is associated with the delivery drone will be provided based on the
properties.
Research design
The research design is defined as the set of methods as well as procedures that are
generally utilized in collecting as well as analyzing measures of different variables that are
generally specified within the research problem (Fletcher, 2017). In this project, descriptive
research design is mainly utilized for elaborating the importance of delivery drone in context to
e-commerce system. Descriptive research design is mainly utilized for describing the
characteristics as well as behaviour of the sample population.
Data collection
Data collection is one of the systematic approach that further helps in gathering and
measuring the information from different variety of sources in order to get complete as well as
accurate picture of an area of interest. It is found that secondary data collection method is
utilized for collecting data as well as information related with the implementation of delivery
drone with the help of e-commerce system (McCusker & Gunaydin, 2015).
Data analysis
It is found that qualitative data analysis method is generally used for analyzing data as
well as information related with delivery drone. In order to analyze information as well as data, it

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is identified that a number of journal articles as well as papers are generally reviewed in order to
showcase the significance of delivery drone and the issues that the delivery drone generally
creates.
5. Results
It is found that with the implementation of drone delivery technology, it is found that the
transfer of the materials as well as other packages of products can be transferred from one place
to another. It is analyzed that the delivery of the products become easier due to the utilization of
delivery done (Sanjab, Saad & Başar, 2017). In addition to this, it is found that there are a
number of advantages that can further achieved due to the use of drone technology and the
advantages mainly include delivery products, improves time management, helps in conserving
energy as well as helps in promoting safety. In addition to this, it is analyzed that in spite of the
advantages there are a number of risks that can occur due to the utilization of delivery drones.
The disadvantages mainly include battery detects, defective done due to technical unfamiliarity
as well as privacy breach. The problems that are associated with delivery drone can be resolved
effectively.
6. Discussion
Drones are generally referred as the unnamed aerial vehicles that are considered to be
helpful in enabling the product transportation from one place to another. It is found that the
utilization of delivery drones within the ecommerce deliveries for maintaining the environmental
issues that generally can create impact on the business (Murray & Chu, 2015). The main
advantage of the articles generally lies in properly highlighting the various benefits that are
gained due to the use of deliver drones. In addition to this, it is found that drones can generally

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be utilized by the different business organizations in order to transport materials and it is
reflected that the use of drone is very much expensive which is considered as one of the major
disadvantage.
7. Conclusion
It can be concluded from the paper that the utilization of delivery drones is quite helpful
for the e-commerce business organizations. The paper analyses a number of journal articles as
well as academic literatures in order to showcase the significance of delivery drones and the
issues that are faced due to the utilization of delivery drones. Moreover, it is found that the paper
utilizes secondary data collection n method for completing the research successfully.

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References
Burke, C., Nguyen, H., Magilligan, M., & Noorani, R. (2019, January). Study of A Drone’s
Payload Delivery Capabilities Utilizing Rotational Movement. In 2019 International
Conference on Robotics, Electrical and Signal Processing Techniques (ICREST) (pp.
672-675). IEEE.
Claesson, A., Bäckman, A., Ringh, M., Svensson, L., Nordberg, P., Djärv, T., & Hollenberg, J.
(2017). Time to delivery of an automated external defibrillator using a drone for
simulated out-of-hospital cardiac arrests vs emergency medical services. Jama, 317(22),
2332-2334.
Ferrandez, S. M., Harbison, T., Weber, T., Sturges, R., & Rich, R. (2016). Optimization of a
truck-drone in tandem delivery network using k-means and genetic algorithm. Journal of
Industrial Engineering and Management (JIEM), 9(2), 374-388.
Fletcher, A. J. (2017). Applying critical realism in qualitative research: methodology meets
method. International Journal of Social Research Methodology, 20(2), 181-194.
Grippa, P., Behrens, D. A., Wall, F., & Bettstetter, C. (2019). Drone delivery systems: job
assignment and dimensioning. Autonomous Robots, 43(2), 261-274.
Jones, T. (2017). International commercial drone regulation and drone delivery services (No.
RR-1718/3-RC). RAND.
Mackey, A., & Gass, S. M. (2015). Second language research: Methodology and design.
Routledge.

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McCusker, K., & Gunaydin, S. (2015). Research using qualitative, quantitative or mixed
methods and choice based on the research. Perfusion, 30(7), 537-542.
Murray, C. C., & Chu, A. G. (2015). The flying sidekick traveling salesman problem:
Optimization of drone-assisted parcel delivery. Transportation Research Part C:
Emerging Technologies, 54, 86-109.
Pfaff, B. L. (2018). Overwhelming the SAA System of Delivery UAVs by Drone
Swarming (Doctoral dissertation, Wright State University).
Sanjab, A., Saad, W., & Başar, T. (2017, May). Prospect theory for enhanced cyber-physical
security of drone delivery systems: A network interdiction game. In 2017 IEEE
International Conference on Communications (ICC) (pp. 1-6). IEEE.
Sanjab, A., Saad, W., & Başar, T. (2017, May). Prospect theory for enhanced cyber-physical
security of drone delivery systems: A network interdiction game. In 2017 IEEE
International Conference on Communications (ICC) (pp. 1-6). IEEE.
Scott, J., & Scott, C. (2017, January). Drone delivery models for healthcare. In Proceedings of
the 50th Hawaii international conference on system sciences.